BPO Companies in Mandaluyong

PrimeOutsourcing is a Manila-based offshore outsourcing company with 19 years of experience helping businesses cut costs and grow without the overhead of local hiring. Clients report cost reductions of up to 70%, and the company serves enterprises of all sizes across IT, marketing, and back-office functions. Core offerings span offshore staff leasing, call center Philippines operations, back office support, web development, digital marketing, graphic design, content writing, accounting, HR management, and data processing. What sets PrimeOutsourcing apart is the flexibility built into every engagement. Contracts run monthly with a one-week cancellation window, and the team is structured to deploy skilled staff quickly. Whether a business needs a fully managed BPO Philippines solution, a virtual captive, or just a few seats leased in a professional Manila office, PrimeOutsourcing can accommodate the setup. With 100+ clients served and over 85% based offshore, the company has a strong track record in cross-border outsourcing. If you want to free up your internal team, reduce operational costs, or add capacity without adding headcount, reach out to PrimeOutsourcing for a free quote.

Prople BPO, Inc. Is a Mandaluyong City outsourcing firm built around a straightforward premise: better processes and skilled people, supported by technology, deliver better outcomes for clients. The company has built a track record serving global organizations in consumer goods, direct selling, and information technology, handling the business processes that international companies depend on. From marketing program support and channel readiness operations to customer support and back office functions, Prople brings a disciplined approach to BPO in the Philippines. Their case work with global direct selling and IT brands shows a team that can operate within complex multinational structures and meet real sales and service targets. For businesses considering a call center Philippines partner or looking to outsource back office work, Prople offers a focused, collaborative model that treats client goals as their own benchmarks. Reach out to their team to explore what a Philippines outsourcing partnership could look like for your organization.

PuzzleBox BPO Incorporated is a Mandaluyong City-based outsourcing company built around digital services, social media management, and e-commerce customer support. Businesses that need genuine round-the-clock coverage get it here: the team operates up to 24 hours a day, seven days a week, including holidays and weekends. The service range covers social media management from end to end, including content creation, strategy, and sales amplification through social channels and online sales events. For gaming clients, PuzzleBox handles game management and player support. E-commerce brands get dedicated live chat and customer service teams, while web and app design, development, and ongoing maintenance round out the technical offering. Data encoding fills the back office side of the mix. As a BPO Philippines provider, PuzzleBox combines cost-efficient outsourcing with a stated commitment to developing its people, which tends to translate directly into service quality. If you want to extend your digital operations or customer support with a Philippines-based team, contact PuzzleBox to talk through what they can build for you.

Radenta Technologies, Inc. Is a Mandaluyong City-based IT solutions firm helping Philippine organizations get measurable value from their Microsoft 365 environments. Their core offering centers on cloud security assessments, licensing optimization, and governance reviews, giving clients a clear view of where risk and inefficiency are quietly costing them money. For businesses running BPO Philippines operations or supporting distributed teams, Radenta also designs hybrid workspace infrastructure built around ERP, HRIS, and collaboration platforms that keep remote and onsite staff productive. Beyond the Microsoft stack, Radenta delivers security solutions for modern work environments and a 21st Century Learning Experience platform built for contemporary, digital-first training delivery. Organizations looking for an IT outsourcing partner that understands both technical implementation and the practical demands of back office operations will find depth of experience here. With a 4.7 client rating across 33 reviews, Radenta has a consistent record of delivering on technology engagements. If your team needs a reliable technology partner to support your outsourcing infrastructure or cloud governance, connect with Radenta to request a consultation.

RR Donnelley Philippines, Inc. Operating under the RRD GO Creative brand, brings the global reach of one of the world's largest marketing and business communications companies to the Philippines. Based in Mandaluyong City, this BPO Philippines operation focuses on creative production and marketing communications services, giving international clients access to skilled Filipino talent at competitive outsourcing rates. The team supports end-to-end content production workflows, including graphic design, digital asset management, and back office coordination, making it a practical choice for brands that need volume creative output without the overhead of in-house studios. As part of a publicly traded global enterprise, RRD Philippines operates within established quality and compliance frameworks that matter to enterprise buyers. If you are evaluating BPO partners for creative outsourcing or marketing support in the Philippines, RRD GO Creative is worth a direct conversation. Reach out to explore how their Manila-based team can fit into your production pipeline.

RUSH Technologies Inc. Is a Mandaluyong-based technology company powering eCommerce and loyalty programs for more than 1,700 brands across the Philippines. With 7,000+ stores and 8 million registered customers on its platforms, RUSH gives food and beverage, retail, and service businesses the digital infrastructure to run loyalty programs, online stores, and payment solutions from a single dashboard. For companies that want results without the operational overhead, RUSH offers Managed Services, handling the day-to-day running of your loyalty and eCommerce platforms so your internal team stays focused on the core business. This outsourcing-style support covers customer engagement campaigns, SMS and email blasts, push notifications, and voucher programs, all backed by 1.7 billion transactions processed across the network. It sits comfortably alongside the broader BPO Philippines ecosystem for brands looking to consolidate their digital operations under one partner. Multi-brand operators can manage 20+ concepts in one dashboard, while single-brand clients have recorded 134% revenue increases on campaign days using RUSH's built-in engagement tools. If your business is ready to sharpen its customer retention and digital revenue strategy, reach out to RUSH to explore which program bundle fits your goals.

ServeRetail delivers offshore retail BPO from four delivery centers across the Philippines: Manila, Cebu, Legazpi (Albay), and Silang (Cavite). Focused exclusively on retail and ecommerce, their Filipino teams handle customer service, order management, returns processing, subscription management, loyalty programs, and digital retail engagement across voice, chat, email, and social channels. They serve ecommerce brands, omnichannel retailers, and DTC companies that need 24/7 coverage at native-quality English fluency without the cultural and operational friction common to other offshore destinations. The Philippines operation is built for retail's realities, including Q4 peak surges. ServeRetail maintains pre-trained surge benches for Black Friday, Cyber Monday, and holiday volume, with quality monitoring on 100% of voice and chat interactions. Their compliance certifications include PCI DSS, SOC 2 Type II, and ISO 27001, making them a credible outsourcing partner for brands with strict data security requirements. For US, Canadian, and Australian retail brands exploring call center Philippines options, ServeRetail positions itself as a cost-effective rather than cheapest choice: the combination of English fluency, cultural alignment with Western markets, and time zone compatibility is the core value proposition. Connect with their team to discuss your program requirements or request a quote.

Smart Start Session, based in Mandaluyong City, Philippines, runs a structured coaching and mentoring program built around one core belief: that sustained progress, in business and in life, starts with the right habits. The center brings together a community of health and business experts who work directly with clients across personal training, business coaching, lifestyle development, and nutritional guidance. The approach is practical. Rather than generic advice, clients go through sessions designed to address where they are now and what they need to build toward, whether that is improving physical fitness, developing better business practices, or restructuring daily routines for long-term wellness. The program spans personal training, life and business coaching, and health, wellness, and nutritional coaching. If you are evaluating coaching or mentoring support for yourself or your organization, Smart Start Session offers a focused entry point. Visit their website or get in touch directly to explore which program fits your goals.

Smartech Solutions Philippines Inc. Delivers secure ID printing solutions to organizations that need reliable, high-integrity identification systems. Based in Mandaluyong City, the company serves clients who require professional-grade ID card production, from design and personalization to finished, print-ready credentials. Their work sits at the intersection of physical security and document management, making them a practical partner for companies running structured back office and identity management operations. For businesses expanding operations in the Philippines or building out their outsourcing infrastructure, secure identification is a foundational requirement. Smartech brings focused expertise to this need, supporting industries where access control, employee badging, and cardholder data matter. The company operates within the broader Philippine business services ecosystem, where demand for specialized support functions continues to grow alongside the country's BPO Philippines footprint. If your organization needs a dependable provider for secure ID and credential printing in the Philippines, Smartech Solutions is worth a conversation. Reach out to discuss your requirements or request a quote.

Sprout Solutions is the Philippines' leading people-first HR and payroll platform, built for organizations that want to simplify compliance and get more from their workforce. From payroll processing and HR administration to embedded finance and workforce intelligence, Sprout connects every part of the employee lifecycle on one platform. Whether you're running a call center in the Philippines, scaling a back-office operation, or managing a growing distributed team, Sprout replaces fragmented tools with a single system where data flows and decisions happen faster. Unlike standalone software vendors, Sprout pairs its platform with managed services, so companies can outsource the operational complexity of HR while keeping full visibility and control. AI-enhanced automation handles routine tasks, freeing HR teams to focus on higher-value work. The platform is designed to scale alongside your organization, not just cover the basics. Rated 4.8 across more than 200 verified reviews, Sprout has become a trusted partner for companies across the Philippines looking to modernize how HR and payroll get done. Reach out to the Sprout team to learn how the platform fits your organization.

Stratpoint is a Philippines-based IT outsourcing company that helps businesses move faster on digital transformation through software development, cloud infrastructure, data analytics, and applied AI. Based in Mandaluyong City, they partner with enterprise clients who need a capable BPO Philippines team to handle complex technical programs that go well beyond standard back office or call center Philippines work. Their delivery model follows Agile principles and covers the full project lifecycle: technical assessment, architecture, development, QA, cloud infrastructure, deployment, and post-launch support. As an AWS Advanced Partner and the only homegrown AWS Solutions Provider in the Philippines, they bring certified cloud expertise to every engagement. Their data platform practice helps organizations understand customer behavior and use those insights to make sharper business decisions. Trusted by Globe, UnionBank, SM, Singlife, Robinsons, and Cebu Pacific, Stratpoint has a proven track record across telecoms, banking, retail, insurance, and aviation. If you need a dedicated outsourcing partner for software delivery, IT operations, or an AI-ready BPO for your next digital initiative, they are worth a conversation. Reach out to discuss your project.

Support Services Group (SSG) has delivered customer experience outsourcing since 1998, growing to 17 locations across 9 countries, including their Philippines office in Mandaluyong. For global brands that need consistent, high-quality customer interactions at scale, SSG's structured "One SSG Way" operational framework ensures every site performs to the same standard. SSG's BPO Philippines operations center on agent enablement: structured learning and development, data-driven performance coaching, flexible working models, and technology-agnostic AI integration. Their approach is built for brands whose customers expect careful, attentive service, not just fast resolution. From designing bespoke CX strategies to running full customer journeys end-to-end, SSG handles both front-line customer support and back office functions across global markets. With more than 25 years in the outsourcing industry and genuine AI-ready capabilities, SSG is a strong fit for companies looking for a call center Philippines partner who can operate at scale without sacrificing quality. Reach out to their team to discuss your requirements and request a consultation.