Verified providers · Iloilo

BPO Companies in Iloilo

25 verified companies in Iloilo

Iloilo City has grown into one of the strongest outsourcing locations in the Western Visayas, led by the Iloilo Business Park and a local government that has actively courted the industry. Providers are drawn by lower operating costs, a large university population, and workforce loyalty that keeps attrition well below the big metros.

Delivery here concentrates on customer support, back office, and virtual assistant work, with English proficiency and a neutral accent that read well for US and Australian accounts. For buyers building continuity-sensitive programs, Iloilo's stable, lower-cost teams are a consistent draw.

The companies below are pulled live from our verified directory and filtered to Iloilo locations. Open any profile for services, team size, industries served, and contact details.

By BPOAI Editorial· Last updated:

OneBPO

Customer Support
Iloilo City2.3 · Google
Unclaimed

OneBPO is an Iloilo City outsourcing company that gives businesses a dependable, cost-effective way to handle customer support, healthcare administration, and back office work without the overhead of building those functions in-house. The leadership team averages over 20 years of industry experience, and operations run 24/7 from a secure, monitored facility with active on-site management baked into every shift. The service portfolio covers inbound sales, telemarketing, order taking, data entry, data cleansing, medical transcription, medical billing, medical appointment scheduling, collection reminders, and billing inquiries. That breadth makes OneBPO a practical call center Philippines option for healthcare organizations and other industries needing both customer-facing and administrative coverage under one roof. Several client partnerships have run for six to eight years, which says more about delivery quality than any sales pitch could. If you're exploring offshore outsourcing to the Philippines and want a provider with proven processes, on-the-ground leadership, and a clear growth trajectory, OneBPO is worth a conversation. Contact their team to discuss your requirements and request a proposal.

Customer SupportInbound SalesTelemarketingHealthcare BPO+3

OneVirtual Global Business Solutions

Customer Support
Iloilo City4.4 · Google
Unclaimed

OneVirtual Global Business Solutions is a Philippines-based BPO with over 12 years of experience delivering customer support, collections, and back office services to clients in telecommunications, retail, e-commerce, and healthcare. Operating from Iloilo City, they function as an offshore growth partner rather than a traditional outsourcing vendor, with teams that are trained to represent client brands and retain customers, not just handle ticket volume. Performance is tracked through live dashboards covering Average Handling Time, CSAT, First Call Resolution, and SLA adherence, with weekly reporting so clients always know where things stand. Their healthcare team holds HIPAA training, and their Telco-specialist agents are built for churn reduction and retention work. As a call center Philippines operation, OneVirtual scales from 10 to 500-plus seats, so the model fits early-growth companies and established enterprises alike. If you're evaluating customer support outsourcing or need a reliable BPO Philippines partner for digital channels, collections, or healthcare coordination, contact OneVirtual to request a consultation.

Customer SupportTelco Support OperationsCollections & Account ManagementHealthcare BPO+3

Project Assistant

Web Development
Iloilo City4.6 · Google
Unclaimed

We elevate business ideas into top-tier digital products. As a software and marketing agency, we envision, design, and develop digital products made to solve business problems. Your Trusted Partner in Web Development and Digital Marketing. At Project Assistant, we specialize in crafting custom web experiences and driving digital growth for businesses of all sizes. With our team of skilled developers, designers, and marketers, we bring your vision to life and help you succeed online. We're on a mission to empower businesses to thrive in the digital age. By providing innovative, results-driven solutions, we aim to be the go-to partner for companies looking to establish a strong online presence and achieve their goals. Collaboration is at the heart of what we do. We work closely with our clients to understand their unique needs. We've had the privilege of working with a diverse range of clients, from startups to enterprises. Our agile teams are handpicked for each project, ensuring you have the right expertise to achieve your objectives.

Web DevelopmentWeb Application DevelopmentMobile App DevelopmentUX/UI Design+2

Prometheus Marketing Agency

Lead Generation
Iloilo City5.0 · Google
Unclaimed

Prometheus Marketing Agency is an Iloilo City-based outsourcing partner that helps businesses build their brand and fill their sales pipeline through focused digital marketing services. Operating from the Philippines, the agency gives companies a cost-effective alternative to building an in-house marketing team, with skilled Filipino professionals handling the work at competitive rates. Core offerings include lead generation, content creation, social media management, and digital advertising support. For businesses exploring BPO Philippines options beyond traditional call center or back office functions, Prometheus covers the marketing side of outsourcing, from crafting campaign content to identifying and qualifying prospects. The team functions as an extension of your own staff, staying aligned with your brand voice and growth targets. If you are looking to outsource marketing work to a reliable agency in the Philippines without the overhead of a local hire, Prometheus Marketing Agency is worth a conversation. Connect with them directly to discuss your needs or request a quote.

Lead GenerationContent CreationSocial Media ManagementDigital Advertising+2

realme Service Center Jaro - Iloilo

Technical Support
Iloilo City5.0 · Google
Unclaimed

Realme Service Center Jaro delivers authorized after-sales support and technical assistance for realme device owners across Iloilo City and the surrounding Western Visayas region. With a 5-star rating backed by 112 verified customer reviews, this service center has built a consistent track record for responsive, reliable customer support in one of the Philippines' growing regional hubs. The center handles device diagnostics, repairs, and direct customer inquiries, functioning as a front-line support operation for one of the Philippines' most active smartphone brands. For businesses and consumers who rely on realme products, this location provides accessible, in-person resolution as well as coordination with realme's broader customer support network. Iloilo City is an increasingly recognized destination for BPO Philippines operations and outsourcing activity, and service centers like this one represent the kind of customer-facing, back office support infrastructure that keeps regional operations running. Whether you need technical support for your device or want to connect with realme's Philippines customer support team, the Jaro service center is a dependable first point of contact. Reach out to learn more about available services.

Technical SupportCustomer SupportDevice RepairAfter-Sales Service+1

Samsung Service Center Iloilo City - Jazzy Technical Services

Technical Support
Iloilo City4.6 · Google
Unclaimed

Samsung Service Center Iloilo City, operated by Jazzy Technical Services, is an authorized Samsung support facility serving customers across Iloilo and the Western Visayas region. The center handles warranty claims, device repairs, and product installations for the full range of Samsung consumer electronics, from Galaxy smartphones and tablets to home appliances and smart TVs. For businesses and consumers who need reliable technical support without the hassle of sending devices out of region, this center offers on-site and remote assistance through Samsung's official service network. Remote troubleshooting is available for select TV and smartphone issues, reducing downtime and the need for physical visits. Installation services cover Samsung CE products, and the team can guide customers through data backup, device maintenance, and account security setup. Whether you're an individual customer or a company managing a fleet of Samsung devices, Jazzy Technical Services provides a local point of contact backed by Samsung Philippines' support infrastructure. Reach out to schedule a repair, check warranty coverage, or get a service quote.

Technical SupportDevice RepairWarranty ServicesInstallation Services+2

StaffWiz Philippines

Customer Support
Iloilo201-500
Unclaimed

My Staffwiz transcriptionists are the BEST! Very knowledgeable in medical terminology and dependable. Whenever I'm in need of another transcriptionist I wouldn't hesitate to take on another Staffwiz MT. StaffWiz (specifically Jerick O.) has been instrumental into the growth of our organization with the candidates that he has presented (and onboarded) for us. I personally was skeptical of hiring individuals that were going to be fully remote (and also living within another country), but the experience that Jerick has provided our organization makes me believe in the greater global economy and I couldn't be happier with the result. This is truly one of the best decisions that we have ever made for our organization. I would highly recommend StaffWiz to anyone that is looking for quality individuals to grow their organization. My Law firm gets a lot of inbound calls concerning immigration matters, we needed a couple of customer support reps to assist us with this. Staffwiz found a great team for us we are very happy with them. Staffwiz helps startups and growing businesses build high-performing remote teams, without the high costs. Our fully managed staffing solution covers sourcing, payroll, and HR for roles like customer service, sales, admin support, bookkeeping, marketing, and IT. Get the same quality talent as local hires, at up to 70% less. Wondering who a Wiz is? A Wiz is a BPO-trained professional who already knows your tools, your culture, and your standards, zero learning curve, fully managed by StaffWiz. You direct the work. We handle everything else. You’ve probably considered Upwork, Fiverr, or a local hire. Here’s how they actually stack up on what matters.

Customer SupportBack Office

Tallo Accounting, Audit and Tax Consultancy

Finance & Accounting
Iloilo City
Unclaimed

Tallo Accounting, Audit and Tax Consultancy is a CPA firm based in Iloilo City, Philippines, built for small and medium enterprises that need reliable financial management without the overhead of a full in-house team. Their services cover cloud-based accounting, audit, and tax consultancy, giving local businesses and international clients accurate, compliant books and clear financial reporting. For foreign companies looking to reduce costs through outsourcing, Tallo offers offshore accounting operations that plug directly into existing workflows. This makes them a practical BPO Philippines partner for businesses in need of back office financial support, from bookkeeping and payroll processing to tax compliance and audit preparation. Working with an AI-ready BPO firm like Tallo means your financial data is handled by licensed professionals using modern, cloud-based tools, not outdated desktop software. Whether you are a growing SME in the Philippines or an international firm exploring accounting outsourcing, Tallo brings the expertise to keep your finances in order. Reach out to request a consultation or quote.

Finance & AccountingAudit ServicesTax ConsultancyCloud Accounting+2

Te Accounting Office

Finance & Accounting
Iloilo City
Unclaimed

Te Accounting Office is a Philippines-based accounting and finance outsourcing provider operating out of Iloilo City. For businesses looking to hand off their numbers to a reliable local team, Te Accounting Office covers the core financial functions that keep companies compliant and cash-flow aware, from bookkeeping and tax preparation to payroll and financial reporting. As part of the growing BPO Philippines ecosystem, Te Accounting Office offers back office accounting support that lets business owners and managers focus on operations rather than spreadsheets. Working with a Philippines-based partner means access to skilled finance professionals at a fraction of the cost of in-house staff, without sacrificing accuracy or turnaround time. Whether you need ongoing monthly bookkeeping, tax filing assistance, or full-cycle accounting outsourcing, Te Accounting Office is worth a conversation. Reach out through their Facebook page to discuss your requirements or request a quote.

Finance & AccountingBookkeepingTax PreparationPayroll Processing+2

Telus Digital Philippines Iloilo City

Customer Support
Iloilo City4.9 · Google
Unclaimed

TELUS Digital Philippines has built a strong reputation for delivering high-quality customer experience and digital operations across its global network. The Iloilo City site brings that same standard to BPO Philippines clients looking for dependable outsourcing partners. Services span customer support, technical support, content moderation, and back office functions, making it a capable option for businesses with complex, multi-channel service needs. The team serves clients in telecommunications, technology, fintech, ecommerce, and adjacent sectors. As part of a larger AI-ready BPO organization, the Iloilo operation is equipped to handle both traditional call center Philippines work and more advanced digital processes that require structured data handling, content review, or tiered technical support. Workflows are designed around quality and consistency, which is reflected in the strong satisfaction scores from clients who have worked with this location. Companies exploring outsourcing in the Philippines will find a well-established, professionally run operation here. Connect with the Iloilo City team to discuss your requirements and request a quote.

Customer SupportTechnical SupportContent ModerationBack Office+2

Thinking Tools - SM Iloilo Branch

Customer Support
Iloilo City4.7 · Google
Unclaimed

Thinking Tools at SM Iloilo brings accessible, technology-oriented outsourcing support to businesses looking for reliable partners in the Visayas region. Operating out of Iloilo City, one of the Philippines' fastest-growing business hubs, the branch connects clients with practical BPO Philippines solutions that cover core customer support and back office needs. With a 4.7-star rating from clients, Thinking Tools SM Iloilo has built a reputation for dependable service delivery. The Iloilo location makes it well-suited for companies wanting to diversify their outsourcing footprint beyond Metro Manila, tapping into a skilled local workforce at competitive rates. Whether you need consistent customer support, efficient back office processing, or a starting point for a broader outsourcing engagement, Thinking Tools SM Iloilo is worth a conversation. Reach out to discuss your requirements and get a quote.

Customer SupportBack OfficeData EntryVirtual Assistant+1

WNS Iloilo

Back Office
Iloilo1000+5.0 · Google
Unclaimed

WNS Iloilo brings the discipline of global business process management to one of the Philippines' most capable outsourcing cities. Operating as part of the broader WNS network, this center handles back office operations and finance BPO work for clients across multiple industries, giving buyers access to structured, well-governed processes without the overhead of building them in-house. For companies looking to outsource finance and accounting functions or complex back-office workflows, WNS Iloilo offers a delivery model backed by global standards. The Iloilo talent market is known for its educated, English-proficient workforce, and WNS has built its presence there to take full advantage of that. This is BPO Philippines at a professional tier. Whether you need transaction processing, financial reporting support, or broader back office coverage, the team here is built to handle volume and complexity. As organizations increasingly look for AI-ready BPO partners who can adapt alongside changing technology, WNS Iloilo's foundation in process rigor makes it a practical choice for the long term. If you're evaluating outsourcing options for finance or back office operations, reach out to start the conversation and get a sense of how WNS Iloilo can fit your needs.

Back OfficeFinance BPO

Where Iloilo's BPO companies operate

Outsourcing to Iloilo: common questions

What buyers ask most when comparing BPO companies in Iloilo.

01

Why is Iloilo a strong outsourcing location?

Iloilo City combines lower operating costs, a large university population, and workforce loyalty that keeps attrition well below the big metros. The Iloilo Business Park anchors the industry, and the local government has actively courted outsourcing investment.

02

What services do BPO companies in Iloilo provide?

Delivery concentrates on customer support, back office, and virtual assistant work. English proficiency and a neutral accent read well for US and Australian accounts.

03

What programs fit Iloilo best?

Continuity-sensitive programs. Iloilo's stable, lower-cost teams are a consistent draw for buyers who care more about keeping trained agents on the account year after year than about raw hiring scale.

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