BPO Companies in Bacolod
24 verified companies in Bacolod
Bacolod City, the capital of Negros Occidental, has become a recognised next-wave outsourcing destination and holds a Cyberpark-style IT hub that anchors much of the local industry. Its friendly reputation and steady graduate supply make it an attractive site for providers looking beyond the saturated top-tier metros.
Work in Bacolod centres on customer support, data operations, and virtual assistant services, with costs among the lowest of the established BPO cities. Buyers often place stable, long-running programs here where lower attrition and predictable staffing matter more than raw scale.
Every company listed below comes from our verified directory, filtered to Bacolod locations. Profiles include services, headcount, industries, and how to get in touch.
MACTech Solutions PH
MACTech Solutions PH delivers professional outsourcing services from Bacolod, one of the Philippines' most productive BPO destinations. With a 5-star rating earned across more than 268 client reviews, the team has built a track record for consistent, quality service that growing businesses can count on. The company provides customer support, back office operations, and technical support functions, giving clients access to a capable, Philippines-based workforce without the cost and complexity of building in-house teams. Bacolod offers strong English proficiency and a steady pipeline of BPO-trained talent, and MACTech Solutions PH is positioned to put that advantage to work for companies looking to scale their operations through outsourcing. If you are evaluating call center Philippines providers or need reliable back office support, MACTech Solutions PH is a strong candidate to consider. Reach out to their team to discuss your requirements and request a quote.
Credentials
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Medes Marketing Company
Medes Marketing Company is a Bacolod-based outsourcing provider delivering marketing support and customer engagement services to businesses that want skilled, English-proficient talent in the Philippines. Their focus on results-oriented work makes them a practical option for companies looking to hand off lead generation, customer support, and back-office tasks without the cost of expanding an in-house team. Operating out of Bacolod City, one of the Philippines' growing BPO hubs outside Metro Manila, Medes Marketing gives clients access to a dedicated local team at competitive rates. The Philippine outsourcing market is well-established, and Bacolod in particular has built a strong reputation for quality call center and client-facing work. If you're weighing your outsourcing options or need a partner for customer support or marketing-related functions, Medes Marketing Company is worth reaching out to. Contact their team to discuss your requirements and get a quote.
Credentials
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MedStar Philippines
MedStar Philippines gives healthcare outsourcing companies direct access to US-certified Health Information Management (HIM) professionals trained to global standards. Based in Bacolod and operating as the local affiliate of MedStar Billing Technology and Resources (MBTR USA) in Manhattan, New York, the company combines hands-on HIM training with actual job placement, making it a practical partner for BPO Philippines operators who need certified, work-ready talent. Core service areas include medical billing and coding, electronic health records management, pharmacovigilance, and medical administrative support. Training is delivered through an official partnership with the American Academy of Professional Coders (AAPC), the US certifying body whose credentials Philippine healthcare outsourcing companies treat as a baseline hiring requirement. Graduates pursue roles as Professional Coders, Certified Billers, EHR Specialists, and Medical Administrative Assistants, with reported earnings reaching PHP 60,000 per month. For healthcare organizations looking to build or expand a back office team through Philippines outsourcing, MedStar offers a direct pipeline into a skilled, certified workforce. Reach out to explore staffing partnerships or learn more about available candidates.
Credentials
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NITS - Negros Information Technology Solutions
NITS (Negros Information Technology Solutions) is a Bacolod-based outsourcing provider delivering IT-driven business support to clients who need reliable, cost-effective operations from the Philippines. The company focuses on combining technical know-how with back office and customer-facing services, giving businesses access to skilled Filipino professionals without the overhead of building an in-house team. Operating from Bacolod, one of the Philippines' growing BPO hubs outside Metro Manila, NITS offers proximity to a strong local talent pool and lower operating costs compared to larger metro centers. Services span technical support, customer support, and back office functions, making it a practical choice for companies exploring BPO Philippines options for the first time or looking to diversify their outsourcing footprint. With a five-star rating from early clients, NITS has built a reputation for attentive service and follow-through. If you are evaluating call center Philippines partners or need a capable team for IT outsourcing and support functions, reach out to NITS to discuss your requirements and request a quote.
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Prominent Outsource
Prominent Outsource is a BPO Philippines provider based in Bacolod, built to help start-ups and mid-size businesses worldwide reduce costs and build capable offshore teams. Clients can achieve up to 70% reduction in overhead expenses, freeing capital to reinvest in growth without sacrificing service quality. The company covers an unusually wide range of outsourcing functions from a single base of operations: contact center services including customer support, live chat, technical support, and telemarketing; full digital marketing across SEO, social media, PPC, and email campaigns; bookkeeping and accounting; HR and recruitment; lead generation and CRM data management; and end-to-end web design and development. All work runs from company-owned facilities with the ICT infrastructure to keep client operations reliable and consistent. As a scalable, AI-ready BPO and call center Philippines option, Prominent Outsource is structured to grow with you. Whether you need a single back office specialist or an entire customer support team, they can match resources to your exact needs at any stage. Request a quote today to see what the right outsourcing partnership looks like for your business.
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Qallity Inc.
Qallity Inc. Is a Bacolod-based outsourcing company that keeps back-office operations accurate, controlled, and running to schedule. The company handles finance and admin operations, customer support, data processing, and general operational coordination, all delivered under defined SLAs and a formal QA framework. For teams that have outgrown ad-hoc processes, Qallity provides the structure that prevents errors from compounding. The quality layer is what makes the model work. Every engagement is backed by sampling plans, QA scorecards, documented SOPs, and root-cause tracking, so performance stays consistent as volume increases. This is back office outsourcing in the Philippines built for accountability, not just task completion. Qallity works through a four-stage delivery process covering scoping, SOP design, launch stabilization, and continuous improvement. Whether the need is invoice reconciliation, inbox and ticket management, data validation, or daily operational routines, the team can put together a clear operating model. Connect with Qallity to outline your workflow and get a practical plan.
Credentials
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RF-Tech IT Solutions Inc.
RF-Tech IT Solutions Inc. Is a Bacolod-based outsourcing company built around one thing: giving AI and machine learning teams the clean, accurate training data they need to ship better models. Their specialists handle image, video, text, and audio annotation, working through tasks like bounding box labeling, object classification, and sentiment analysis with the kind of precision that directly affects model performance. Every project is treated as custom work rather than a one-size-fits-all pipeline, so the output matches your specific labeling schema and edge-case requirements. If you are building or refining an AI model and need a dependable annotation outsourcing partner, RF-Tech IT Solutions is a strong place to start. Reach out to walk through your project scope and get a quote.
Credentials
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Strategic Technologies Gaming Computers (STGC) Inc
Strategic Technologies Gaming Computers (STGC) Inc is a technology company based in Bacolod City, Philippines, specializing in gaming computers and IT hardware solutions. For businesses exploring outsourcing options in the Visayas region, STGC offers a local technology partner with hands-on expertise in computing equipment and technical support. The company serves clients who need reliable hardware supply, technical assistance, and IT setup services. With a 4.5-star rating from 44 reviewers, STGC has built a reputation for consistent service quality in Bacolod's growing tech community. Whether supporting small businesses or larger call center Philippines operations that need properly configured workstations, the team brings practical knowledge to each engagement. If your organization is setting up a back office or BPO Philippines operation and needs a trusted local supplier for computing infrastructure and technical support, STGC is worth a conversation. Reach out to discuss your requirements and request a quote.
Credentials
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TaskUs Bacolod
TaskUs Bacolod brings proven outsourcing capability to one of the Philippines' most active BPO cities. The focus here is straightforward: customer support and back office work, delivered reliably across a wide range of industries. Businesses that need a call center Philippines partner for high-volume support, or a back office team to handle processing and operations, will find a mature setup built for exactly that. As part of the broader TaskUs network, this Bacolod site operates with the processes and management discipline that brands expect from a serious BPO Philippines provider. It's an AI-ready BPO environment, meaning workflows are structured to integrate modern tooling without sacrificing the human quality control that back office and customer support work actually requires. If you're evaluating outsourcing options and want a team with real infrastructure behind it, TaskUs Bacolod is worth a closer look. Get in touch to discuss your requirements or request a quote.
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to-combine Graphic Design Studio
To-combine Graphic Design Studio is a Bacolod-based creative agency delivering branding and design work for businesses that need to stand out. The studio specializes in brand identity, campaign materials, and visual communications, with demonstrated experience producing festival and retail marketing collateral. While primarily a graphic design practice, To-combine supports the broader outsourcing ecosystem in the Philippines by giving local and international clients access to creative talent without the overhead of an in-house team. Businesses looking to outsource design work to the Philippines benefit from the studio's combination of regional market knowledge and professional output. If you need a design partner in the Philippines for branding, campaign visuals, or print and digital materials, To-combine is worth a conversation. Reach out to request a quote or discuss your next project.
Credentials
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TP Bacolod
Teleperformance Bacolod is part of one of the most recognized names in global outsourcing, operating out of Bacolod City in the Philippines. For companies looking to scale their customer support or streamline back-office operations, this site offers the backing of a worldwide network with the cost advantages of a BPO Philippines hub. The Bacolod team handles customer support across voice, digital, and other channels, serving clients from multiple industries. Back office functions, data processing, and transaction support round out the service mix. As part of the broader Teleperformance group, the site operates with standardized processes and delivery standards that make it a credible option for companies evaluating call center Philippines partners or building toward an AI-ready BPO model. Whether you're consolidating your support operations or exploring outsourcing for the first time, TP Bacolod is worth a closer look. Connect with their team to discuss how their customer support and back-office capabilities fit your requirements.
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Transcom Bacolod
Transcom is a global customer experience company delivering outsourcing services from the Philippines and dozens of markets worldwide. For BPO Philippines buyers, the Bacolod facility brings the same enterprise-grade quality the brand is recognized for, covering customer support, technical support, content moderation, trust and safety services including KYC and fraud prevention, and AI-powered CX transformation. Operations run 24/7 across 99+ languages, backed by PCI DSS, SOC 2, ISO 9001, and ISO 27001 certifications. The client roster spans fintech, telecommunications, healthcare, consumer electronics, automotive, and retail. Documented results include a 16-year call center partnership with a global payments leader, a 45% resolution time improvement for a luxury appliance brand, monthly savings of €500,000 for a major European telco, and 13 years supporting millions of patients in 180 countries for a pharmaceutical company. These outcomes come from pairing trained agents with AI automation and a process discipline that analyst firms including ISG, Everest Group, and NelsonHall have consistently recognized. If you are looking for a customer support or back office outsourcing partner that ties every engagement to measurable results, Transcom Bacolod is worth a conversation. Reach out to discuss your CX goals.
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