Ubiquity Global Services - Cybercentre

Ubiquity Global Services brings full-service BPO and customer experience outsourcing to clients across every major industry. From its Bacolod operations, Ubiquity delivers customer care, technical support, sales, collections, back office processing, and compliance services that move real numbers. The team works across finance, healthcare, retail, e-commerce, and technology, handling both voice and non-voice work with documented quality and compliance scores at 99%. What sets Ubiquity apart is Aigent, its proprietary AI layer that runs on every team from day one. Aigent builds playbooks from your data, coaches agents in real time, and shortens handle times without removing the human element clients actually care about. For companies that have outgrown a basic call center Philippines setup, Ubiquity offers something closer to a true AI-ready BPO partner with a structured methodology behind every engagement. With a 96% client retention rate and 350+ brands served, the track record is consistent. If you're ready to outsource customer support, back office operations, or specialized services to a skilled Philippines-based team, reach out to Ubiquity to discuss what a custom engagement looks like.