Hinduja Global Solutions Clark

Industry focus for this listing covers ecommerce and healthcare, and HGS's own site describes client work across banking and financial services, retail, consumer packaged goods, the public sector and utilities, and telecom, media, and technology. HGS states it serves more than 1,000 clients spanning BPM, HRO, and finance and accounting engagements, and that client relationships of ten years or longer account for roughly 40 percent of its revenue, pointing to a client base built on repeat and long-term contracts rather than one-off projects.

Operationally, HGS runs 30 delivery centers across 10 countries with about 18,000 employees, a footprint built over more than 50 years since the company's founding in 1973. It reports handling 4.5 billion voice minutes and 325 million chat sessions annually, and works with more than 55 technology partners across its delivery network. HGS is part of the Hinduja Group and is listed on the NSE and BSE in India.

Hinduja Global Solutions Clark gives outsourcing buyers a Philippine BPO option backed by an established global services company, with delivery experience spanning contact center, back-office, and enterprise technology programs.