Healthcare BPO Companies in the Philippines

We are a global digital business services company with nearly five decades of experience, serving clients across five continents. We help leading brands run and transform critical customer and business operations responsibly, reliably, and at scale, always working as one seamless team across different functions. A leading American technology provider operating across six continents wanted to elevate sales performance while improving the customer journey. Facing flat conversion rates, high repeat contact volume, and a manual QA process that slowed improvement, the client needed an intelligent, scalable solution to optimize outcomes and enable fast, data-driven coaching. By deploying TP.ai Growth, the organization transformed insights into business impact, accelerating sales conversion, elevating customer experience, and improving operational efficiency across multiple countries. In a highly regulated environment where trust, privacy, and compliance are critical, Sparda-Bank West used TP.ai Connect to support a major digital banking migration. The Human + AI platform achieved 46% first-contact resolution with full traceability and built-in governance, enabling secure scaling. Discover how banks use compliant orchestration to improve efficiency, enhance CX, and manage risk.

We are a global digital business services company with nearly five decades of experience, serving clients across five continents. We help leading brands run and transform critical customer and business operations responsibly, reliably, and at scale, always working as one seamless team across different functions. A leading American technology provider operating across six continents wanted to elevate sales performance while improving the customer journey. Facing flat conversion rates, high repeat contact volume, and a manual QA process that slowed improvement, the client needed an intelligent, scalable solution to optimize outcomes and enable fast, data-driven coaching. By deploying TP.ai Growth, the organization transformed insights into business impact, accelerating sales conversion, elevating customer experience, and improving operational efficiency across multiple countries. In a highly regulated environment where trust, privacy, and compliance are critical, Sparda-Bank West used TP.ai Connect to support a major digital banking migration. The Human + AI platform achieved 46% first-contact resolution with full traceability and built-in governance, enabling secure scaling. Discover how banks use compliant orchestration to improve efficiency, enhance CX, and manage risk.

TTEC (formerly TeleTech) has operated in the Philippines since 2001 and is one of the most established customer experience BPO providers in the country. From its Alabang site in Muntinlupa, TTEC delivers customer care, technical support, sales outsourcing, AI operations, and trust and safety services to over 1,000 clients across six continents. With 52,000+ employees, programs running in 50+ languages, and 40+ years of results, this is a BPO Philippines operation built for enterprise scale. What sets TTEC apart in the outsourcing market is the combination of managed services and in-house CX consulting and analytics. Clients get both the frontline call center Philippines delivery and the strategic layer to continuously improve performance. Over 25 technology partnerships and 100+ patents back that capability. If you are evaluating AI-ready BPO providers or need a proven partner for customer support, back office, or trust and safety at scale, TTEC Alabang is worth a conversation. Reach out to discuss your requirements or request a quote.

TELUS Digital is a globally recognized customer experience and digital solutions provider with operations in Pasig, Philippines. The company helps brands accelerate revenue growth and reduce operational costs by pairing AI-fueled technology with skilled human teams, making it a strong choice for enterprises that need outsourcing at scale without compromising on quality. Their approach is grounded in applied AI and real-world data, giving clients measurable improvements in efficiency and customer satisfaction across customer support, technical support, content moderation, and more. Companies in technology, gaming, fintech, healthcare, and ecommerce turn to TELUS Digital when they need a BPO Philippines partner that can operate at enterprise scale and adapt quickly to changing business needs. If you want to explore what their team can do for your operations, reach out for a consultation.

TELUS Digital Philippines has built a strong reputation for delivering high-quality customer experience and digital operations across its global network. The Iloilo City site brings that same standard to BPO Philippines clients looking for dependable outsourcing partners. Services span customer support, technical support, content moderation, and back office functions, making it a capable option for businesses with complex, multi-channel service needs. The team serves clients in telecommunications, technology, fintech, ecommerce, and adjacent sectors. As part of a larger AI-ready BPO organization, the Iloilo operation is equipped to handle both traditional call center Philippines work and more advanced digital processes that require structured data handling, content review, or tiered technical support. Workflows are designed around quality and consistency, which is reflected in the strong satisfaction scores from clients who have worked with this location. Companies exploring outsourcing in the Philippines will find a well-established, professionally run operation here. Connect with the Iloilo City team to discuss your requirements and request a quote.

TELUS Digital Philippines in Pavia, Iloilo is part of TELUS Digital's global network of contact center and digital services delivery centers. The facility brings enterprise-grade outsourcing capabilities to clients who need reliable customer support, technical assistance, and AI-enabled back office operations from a BPO Philippines hub. The Pavia site handles a range of customer-facing and operational functions, including inbound customer support, technical support, and content-related services. As part of TELUS Digital's broader footprint, the center is positioned to support clients in telecommunications, technology, and adjacent industries that require consistent, high-quality service delivery at scale. Companies looking for a proven outsourcing partner in the Philippines, with the backing of a large international organization, will find the Pavia location a credible option. Whether you need a dedicated call center Philippines team or integrated back office support, this site is worth a conversation. Request a quote or reach out directly to explore how the team can support your operations.

We are a global digital business services company with nearly five decades of experience, serving clients across five continents. We help leading brands run and transform critical customer and business operations responsibly, reliably, and at scale, always working as one seamless team across different functions. A leading American technology provider operating across six continents wanted to elevate sales performance while improving the customer journey. Facing flat conversion rates, high repeat contact volume, and a manual QA process that slowed improvement, the client needed an intelligent, scalable solution to optimize outcomes and enable fast, data-driven coaching. By deploying TP.ai Growth, the organization transformed insights into business impact, accelerating sales conversion, elevating customer experience, and improving operational efficiency across multiple countries. In a highly regulated environment where trust, privacy, and compliance are critical, Sparda-Bank West used TP.ai Connect to support a major digital banking migration. The Human + AI platform achieved 46% first-contact resolution with full traceability and built-in governance, enabling secure scaling. Discover how banks use compliant orchestration to improve efficiency, enhance CX, and manage risk.

Build Your Full-Time Offshore Team in the Philippines, Reduce Staffing Costs by 50–70% TPV Offshoring recruits and employs dedicated Philippine-based professionals for companies in Australia, the UK, the US and other global markets Book a Free Consultation Request Pricing We hire and manage people in the following areas Finance and Accounting Finance, Accounting, and Audit professionals, Banking, Business Administration, Paraplanners, Financial Advisors Sales, Marketing and Business Development Sales, Marketing, Business Development, Telesales. Information Technology Computer programmers, Mobile Application Developers, Web designers and developers, Hardware Technical Support, Online Technical Support, Customer Support Representatives, IT Help Desk Human Resources, Recruitment and Payroll Human Resources, Recruitment, Payroll and Compensation and Benefits Specialists Customer Service and Technical Support Customer service and technical support call center agents, online chat support, email support, voice support Healthcare, Medical, Insurance Nurses, Pharmacists, Claims Processing, Medical Transcribers Architecture, Design, Engineering Architects, CAD experts, Design, Civil Enginee Reliable Hiring Pipeline and Business Hubs Across the Philippines Access reliable Philippine talent across multiple business hubs. From Metro Manila to Clark, Cebu, and Iloilo, TPV Offshoring helps you build dedicated teams where the right talent is available and ready to work for your business. TPV Offshoring and BPO, Inc. Is a corporation registered with the Securities and Exchange Commission of the Philippines. We provide offshore staffing and human resource solutions, and business process outsourcing services for companies located in Australia, USA, United Kingdom and Germany. We do best at what we do. Is managed by pioneers in the BPO industry. Our strength lies in our people. Is an equal opportunities employer and the right choice for reliable staff. Our support centers are located in the Central Business Districts of Ortigas Pasig, Mandaluyong and Makati, Philippines. Come visit our office by appointment at Ascott Ayala Center, Makati.

Transcom is a global customer experience company delivering outsourcing services from the Philippines and dozens of markets worldwide. For BPO Philippines buyers, the Bacolod facility brings the same enterprise-grade quality the brand is recognized for, covering customer support, technical support, content moderation, trust and safety services including KYC and fraud prevention, and AI-powered CX transformation. Operations run 24/7 across 99+ languages, backed by PCI DSS, SOC 2, ISO 9001, and ISO 27001 certifications. The client roster spans fintech, telecommunications, healthcare, consumer electronics, automotive, and retail. Documented results include a 16-year call center partnership with a global payments leader, a 45% resolution time improvement for a luxury appliance brand, monthly savings of €500,000 for a major European telco, and 13 years supporting millions of patients in 180 countries for a pharmaceutical company. These outcomes come from pairing trained agents with AI automation and a process discipline that analyst firms including ISG, Everest Group, and NelsonHall have consistently recognized. If you are looking for a customer support or back office outsourcing partner that ties every engagement to measurable results, Transcom Bacolod is worth a conversation. Reach out to discuss your CX goals.

Transcom is a global customer experience outsourcing company with operations in the Philippines, built for clients who need consistent, measurable results across high-volume programs. From fintech and telecommunications to healthcare, consumer electronics, and retail, Transcom delivers end-to-end customer support, technical support, content moderation, trust and safety, and back office services across 99+ languages in 25+ markets. As a BPO Philippines partner, Transcom combines AI-powered tools with trained agents to cut resolution times, improve satisfaction scores, and reduce operating costs. Published client results include a 45% reduction in resolution time for a luxury brand, €500,000 in monthly savings for a European telco, and over 16 years of proven CX partnership with a global fintech leader. The company holds ISO 9001, ISO 27001, PCI DSS, SOC 2, and TISAX certifications, and earned recognition from ISG Provider Lens, Everest Group, and NelsonHall in 2025. For businesses looking to scale call center Philippines operations or outsource customer experience functions without compromising compliance or quality, Transcom is worth a conversation. Reach out to their Bacolod team to discuss your program.

TTEC Holdings brings over 40 years of customer experience expertise to enterprises that need more than a standard call center. Operating through two integrated segments, TTEC Digital handles CX technology and platform delivery while TTEC Engage runs the actual customer care operations, giving clients a single partner for the full stack. Their proprietary Humanify® cloud platform sits at the center of everything, and near-100% AI adoption across their operations means clients aren't waiting for an AI-ready BPO, they're already working with one. As a Microsoft AI Inner Circle partner, TTEC delivers AI-powered customer support, technical support, and back office solutions at enterprise scale. Their outsourcing model spans multiple industries, making them a practical choice for large organizations looking to consolidate CX operations under a provider that has already done the hard work of integrating AI into day-to-day delivery. If your business is evaluating customer experience outsourcing and wants a proven partner rather than a pilot program, TTEC is worth a direct conversation. Reach out to request more information or get a quote.

Ubiquity Global Services is a BPO Philippines provider built for companies that need more than a vendor. They deliver customer experience, back-office operations, compliance, and sales support to over 350 clients across finance, healthcare, retail, and technology, maintaining a 96% client retention rate and 99% quality and compliance scores. Every Ubiquity team runs on Aigent, their proprietary AI layer trained on real contact center data. Aigent builds onboarding playbooks from client data, delivers real-time coaching on every interaction, and shortens handle times without sacrificing quality. It is the infrastructure behind faster ramp-ups and consistently high CSAT. Their BreakthroughIQ methodology takes each engagement through discovery, custom solution design, and ongoing optimization, so the outsourcing relationship adapts as the client's business changes. Services span customer care, technical support, non-voice and back office work, identity verification, claims processing, chargeback management, data annotation, and HIPAA-compliant medical billing and coding. Whether you need a call center Philippines partner for high-volume customer support or a specialized team for regulated industries, Ubiquity is worth a conversation. Reach out to request a custom ROI estimate.