BPO companyManila1000+ employees4.3 (114) on Google
Location
Manila
Team Size
1000+
Founded
N/A
Services
3 offered
Status
Unclaimed
Teleperformance Philippines, based in Manila, is the local delivery site of Teleperformance, a global provider of digital business services and customer experience (CX) outsourcing. Buyers working with this site gain a full-service BPO partner that pairs live agent support with AI-enabled tooling, covering everything from day-to-day customer service to more specialized back-office and healthcare-related processes.
The service lineup spans core CX work such as customer service, back-office support, and collection services, alongside specialized offerings including healthcare support, interpretation, recruitment process outsourcing, and visa and consular services. On the technology side, the company runs a set of AI solutions marketed under the TP.ai name, covering conversational engagement (TP.ai Connect), agent assistance (TP.ai Assist), growth and revenue support (TP.ai Growth), collections (TP.ai Collect), and data services (TP.ai Dataservices), along with consulting work in business transformation and advanced analytics.
Source: teleperformance.com
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How scoring worksCustomer SupportBack OfficeHealthcare BPO
Teleperformance works across a wide range of industries, with this Manila listing centered on healthcare, fintech, and ecommerce. More broadly, the parent company's stated industry coverage includes banking and financial services, insurance, retail and e-commerce, technology, communications, travel, hospitality and cargo, gaming, government, automotive, and energy and utilities, pointing to a client base that spans regulated and consumer-facing sectors alike.
Delivery is organized around a small number of stated models: multilingual hubs, a smartshoring approach that distributes work across markets, and a work-from-home solution for distributed delivery. The Manila site sits in the 1,000+ team size band, placing it among the larger single-location operations in the directory.
Taken together, Teleperformance Philippines reads as a full-spectrum outsourcing option for buyers who need customer experience delivery combined with an AI-enabled toolset and experience across multiple industries, rather than a narrow, single-channel BPO service.
Text sourced from the company's own website.
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Claim This ProfileTeleperformance Philippines offers Customer Support, Back Office and Healthcare BPO.
Teleperformance Philippines is based in Manila, Philippines.
Teleperformance Philippines serves Healthcare, Fintech and Ecommerce.
Teleperformance Philippines lists a team size of 1000+ employees.
Teleperformance Philippines holds a 4.3 out of 5 rating from 114 reviews on Google Maps. That rating is the source's, not ours.
Not yet. This profile is unclaimed, so it carries no credibility score. Scores are published only after a claimed profile has been reviewed against the methodology on How Scoring Works.
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