Healthcare BPO Companies in the Philippines
148 verified companies
A healthcare BPO runs the administrative machinery of care — medical billing and coding, claims processing, revenue cycle management, and patient support lines — for providers, payers, and health-tech companies. Most of the work is US-facing, and healthcare is the largest industry vertical in this directory.
The vertical rewards specialisation. HIPAA-compliant operations, certified coders, and payer-specific claims experience separate genuine healthcare providers from generalists with a healthcare logo row. The strongest firms here run nursing-informed clinical support desks alongside the administrative stack.
Every company below serves healthcare clients and comes live from the verified directory. Profiles carry services, team size, and contact details.
Ubiquity Global Services - Cybercentre
Forget one-size-fits-all outsourcing. Your brand deserves better. Ubiquity delivers customer experience, sales, operations, and compliance seamlessly across every time zone and touchpoint. Aigent runs behind the scenes on every Ubiquity team: faster ramp, sharper coaching, better outcomes. Trained on real CX data, Aigent is built for contact centers from day one. “We couldn’t find enough customer experience staff that would show up to work reliably. Ubiquity was able to quickly and smoothly bring up a CX team offshore. We are now meeting our services levels for the first time that I can remember. Ubiquity made it so easy for us to outsource.” “Ubiquity is a valued partner, and they continue to add value to our experience in many ways. In my 40+ years of banking, Ubiquity is among the best partners I’ve had the pleasure of working with, they deliver the results we’re looking for, and their leadership is highly accessible.” Success isn’t accidental, it’s built on a foundation of strategic thinking, genuine care, and relentless drive. Our values guide every decision, shaping how we work, solve problems, and deliver results. Passion can’t be taught, but it can be cultivated and honed into leadership. We reward creativity, empathy, and teamwork.
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Uconnect Manpower Services & Recruitment Outsourcing Corp.
Founded on February 10, 2025, Uconnect was established to transform the recruitment landscape by providing tailored manpower solutions across industries. Evolving from our parent company, a recruitment agency founded on February 14, 2022, we may be a startup, but our team brings years of industry expertise, ensuring excellence in every service we deliver. We understand that assembling the right team is crucial to business success, yet the recruitment process can be time-consuming and complex. That’s where we come in. At Uconnect, we specialize in customized workforce solutions that simplify hiring, allowing businesses to focus on their core operations while we handle talent acquisition, onboarding, compliance, and payroll management. At Uconnect Manpower Solutions, we specialize in bridging the gap between skilled talent and thriving businesses. Our comprehensive workforce services are tailored to meet the unique demands of various industries, ensuring seamless integration and exceptional performance. Whether you’re looking for temporary staffing, permanent placements, or project-based support, we provide solutions that empower growth and drive success. At Uconnect Corp., we are grateful for our dedicated team of Recruitment Leads, Supervisors, Specialists, and Associates. Each member brings valuable experience in sourcing and recruitment, and we continuously strive to refine our approach to better serve our clients. We believe in more than just filling positions, we take the time to understand the needs of both clients and candidates, ensuring a thoughtful and well-matched connection. Our goal is to provide a smooth and efficient hiring experience, built on trust, integrity, and a commitment to long-term success. We take pride in serving a diverse range of clients across various industries, from small businesses to large corporations. At Uconnect Manpower Solutions, our clients are more than just partners, they are the foundation of our success.
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Unitedhealth Group
When healthcare feels complicated or out of reach, we work to make it simpler, more affordable and easier to get. Serving 100 million people means listening, acting and making care better for every person and every community. UnitedHealth Group commissioned independent reviews to evaluate key business practices and identify opportunities for enhancement. The resulting recommendations are informing actions that strengthen oversight, governance and operational excellence. UnitedHealthcare is removing two-thirds of authorization requirements for members under age 18 by year’s end. This move is the latest in a series of initiatives to simplify the healthcare system for providers and patients. At UnitedHealth Group, we are out to make the world a better place. Our team members are united by a deep sense of responsibility to help build a modern, high-performing health system. From your first day here throughout your entire career at UnitedHealth Group, you are part of a community that is caring, connecting and growing together. We promise to provide you with resources and programs to support you in all aspects of your life. The page you are looking for could not be found. The page might have been removed, had its name changed, or is temporarily unavailable. Please select from the menu above to find the page you were looking for. You may also visit the Site Map.
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Unity Communications
At Unity Communications, we’re powered by smart automation and driven by real people who care. Our solutions combine speed, scalability, and the human touch that builds trust. Whether you need accounting, IT helpdesk, data entry, or call center services, we’ve got you covered! Our innovative outsourcing strategies are designed to meet your unique business goals. So you get tangible results, seamless operations, and long-term growth and market adaptation. Our BPO expertise covers the finance, healthcare, e-commerce, technology, real estate sectors, and more. We optimize operations and efficiency using our industry expertise. For instance, our solutions improve patient data management and healthcare regulatory compliance. We ensure your needs are met and exceeded, regardless of your industry. Let’s talk. Our experts can help match the right solution, whether it’s scaling your support team or hiring remote staff compliantly. At Unity Communications, data security is our priority. Our ISO 27001 certification ensures that we follow globally recognized standards for information security, risk management, and regulatory compliance, giving you peace of mind when outsourcing critical business operations. Unity Communications minimizes the need to multitask. Our BPO agents handle time-consuming processes so that you can focus on what you do best.
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VA Success Academy Org
VA Success Academy is a virtual staffing company based in Cagayan De Oro City, Philippines, built to give growing businesses a complete remote team without the usual hiring headache. Rather than placing freelancers and walking away, they install trained virtual professionals alongside AI-powered workflows and day-to-day management, so business owners can step back from daily operations entirely. Their Philippines outsourcing model covers a wide range of roles: administrative virtual assistants, customer support staff, digital marketing assistants, real estate VAs, sales support, and specialized back office staff for medical practices. With 500+ trained professionals in their network and more than 200 global clients served at a 96.6% satisfaction rate, VA Success Academy brings real depth to BPO Philippines outsourcing. Past client results include a $219,000 annual cost saving and a 65% workload reduction within 30 days. Every professional goes through a strict selection process including skills assessment and character evaluation before being matched to a client. Their VASA AI Powered Workforce System scales from a single VA for small teams up to a full AI-integrated operation for businesses ready to grow fast. Deployment takes as little as 7 days and comes with a replacement guarantee. Contact them to find out which package fits your business.
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VALUE Virtual Assistants
Hire the best virtual assistants in the Philippines with our flexible remote staffing solutions. Experience top-tier Filipino talent guided by Japanese standards while reducing your costs by up to 78%. Our remote staffing solutions make it easy to connect with top virtual assistants in the Philippines. At VALUE Virtual Assistants, we provide reliable virtual assistant outsourcing by matching businesses with highly skilled Filipino professionals managed under Japanese work standards. This structured approach helps startups and growing businesses scale efficiently while saving time and costs. Let us handle the rest! We offer a simpler, smarter way to hire and manage virtual assistants in the Philippines through structured virtual assistant outsourcing. Our remote staffing solutions handle everything end-to-end from recruitment and onboarding to HR management and payments so businesses can work with top-tier Filipino virtual assistants through a hassle-free, cost-efficient process. Your choice depends on your business needs, budget, and growth stage. VALUE Virtual Assistants provides fully managed virtual assistant outsourcing with skilled Filipino virtual assistants, offering flexible remote staffing solutions designed to support startups and growing businesses. Hiring a virtual assistant in the Philippines is a proven choice for businesses worldwide seeking reliable, cost-effective support. The country’s high literacy rate of 96.2% contributes to strong English communication skills, professionalism, and adaptability across industries. Through structured virtual assistant outsourcing and remote staffing solutions, businesses can access skilled Filipino virtual assistants for administrative, customer support, marketing, and operational tasks no matter where they operate. Pricing depends on the scope, skill level, and hours required. Compared to traditional hiring, virtual assistant outsourcing reduces recruitment, payroll, and overhead costs for a more scalable and cost-efficient solution.
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VAP (VA Platinum) Cebu | Outsourcing Experts
Build a dedicated offshore team trained, supported, and equipped with modern systems. Saving 50-70% on operational costs. From talent acquisition, training and AI automation, we ensure operational excellence. Ready to scale up, but too busy to do it all yourself? Partner with VA Platinum. Instantly access talent, training, and tools to build a dedicated, full-time team, ready to deliver results from day one. Hire with confidence thanks to our intensive recruitment process. Get matched with skilled professionals who will understand your business and integrate seamlessly with your Australian team. Tried hiring locally or finding freelancers only to be disappointed? You don’t have to compromise on skills, training, or long-term fit. VA Platinum will connect you with skilled people who are dedicated to your business and understand your industry, from ASIC compliance to client relationship management. VA Platinum has transformed our operations. Their integrated approach combining talent, systems, and training delivered a 40% increase in our processing capacity while reducing costs by 60%. I had no idea how I was going to communicate, how I would train, or how assigning tasks and making sure they understood would even work. However, I think VA Platinum has a great process. Mark explained right away that there's a success manager and a training program you can opt for to ensure your VA is well-trained… So, all the fears I had didn't even remain fears because everything was managed so well, and it worked perfectly.
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Vector Outsourcing Solutions Philippines
As a BPO, our mission is to help organize our clients’ businesses so they can grow successfully. Each and every client is provided with individualized business plans to reach client goals. We believe that our success can only be measured by the success of the companies we work with. At Vector Outsourcing, we specialize in helping healthcare providers optimize their services and improve patient outcomes. We offer a wide range of outsourcing solutions designed to streamline operations, reduce costs, and enhance the quality of care. We enhance our client’s businesses through a committed workforce, who provides valuable experience with projects and limited turnover. We offer clients delivery models that are tailored to their needs using a blend of both on-shore and off-shore staffing. Reducing operational costs is the primary concern of the majority of businesses that explore the possibilities of outsourcing. Our knowledgeable and competent staff provide results for our clients so they achieve their business goals, while being cost efficient. We offer expertise in operational processes because technology and data are only valuable when they are used to their full potential. Back office process automation, operations engineering, technology, and analytics are used efficiently to bring true advantages to our clients’ business. At Vector Outsourcing, we believe in transparency and giving individuals the tools to become leaders. We are an equal opportunity employer, who want people to grow and succeed within the company and hope you will join our team today.
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Virtual Staffing Solutions
Virtual Staffing Solutions (VSS), a Waterstone Company, is a global partner in Customer Experience, Digital Operations, and Workforce Solutions. With delivery centers across the Philippines, Colombia, and the United States, we help organizations scale efficiently, improve performance, and deliver better customer experiences through global talent and modern operational frameworks. Since 2018, VSS has grown to more than 2,700 team members supporting companies across the U. S., U. K., and beyond. What sets us apart is our ability to combine global scale with operational agility by integrating people, process, and technology to deliver measurable results, while staying grounded in a mission-driven culture focused on creating opportunity and long-term impact. VSS was able to staff and exceed continuously increasing targets on a monthly basis. We were so Impressed with their skill levels they now have career paths to pre qualifiers, funding advisor and even loan reconsideration specialist. They now even help with support positions in billing, collections, HR, recruiting, technical support, etc. VSS helped me consolidate front desks across our offices standardizing processes and optimizing the customer life cycles. Local staff now have more time to spend with patients focusing on their care. They also generated growth by reaching out to customers proactively for check-ups and asking for referrals. VSS worked with us to create a customer on-boarding journey that led to higher device installation rates. Then a customer strategy to keep patients engaged resulted in higher attrition and Improved satisfaction scores by assigning, “Engagement coaches”. The approach has helped us prevent numerous health issues. VSS Identified tier 1 traffic, documented the processes, developed standardized trouble shooting steps, and Increasing 1st call resolution by over 50%. The labor cost savings and reduced repeat calls allowed us to answer calls in under 60 seconds within budget.
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Visaya Knowledge Process Outsourcing Corporation
Despite having a global reach, we at Visaya KPO maintain a local touch by understanding and catering to the unique needs of each market we serve. We believe in blending global best practices with local insights for optimal results. At Visaya KPO, we drive innovation with clear intent and meticulous execution. We continually seek new ideas to improve our services, ensuring they align with our mission and deliver tangible results. Our approach to customer service is deeply rooted in empathy. At Visaya KPO, we strive to understand our clients' needs thoroughly, delivering experiences that exceed expectations and build lasting relationships. We foster a nurturing environment that encourages team collaboration. We believe in growing together, supporting each other's professional development, and working as one to deliver exceptional services to our global clients. VISAYA KPO was conceived with the vision of amalgamating the resilient Filipino spirit and global best practices. The name VISAYA, derived from Sanskrit, signifies a ‘sense of fulfillment’ – a principle we embody and aspire to achieve. Our successes are well-earned through our diligent team efforts and strong client collaborations. From the outset, our focus has been on fostering robust partnerships, providing exemplary services, and contributing to our clients’ success. Our journey is marked by determination, zeal, and unwavering commitment to our vision. Today, VISAYA KPO is a testament to the extraordinary results possible when Filipino resilience meets international standards.
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VoiceTeam Philippines
VoiceTeam Philippines is a call center and customer support BPO based in Mandaluyong City, built for companies that need agents who actually sound like they belong in the conversation. Their teams go beyond standard language training, developing fluency in U. S. Regional dialects, pop culture, and customer behavior so that every interaction feels natural to the person on the other end of the line. The results are measurable: clients have reported more than 45% reductions in escalations, a direct outcome of how VoiceTeam approaches each call with active listening and genuine problem-solving rather than scripted deflection. When demand spikes, they scale quickly without making clients wait, which makes them a practical outsourcing choice for seasonal surges or companies in a growth phase. On the compliance side, VoiceTeam holds SOC2, HIPAA, and COPC certifications, giving regulated industries the confidence to outsource without compromising on data security or operational transparency. If you need a customer support partner in the Philippines that fits cleanly into your existing tech stack, VoiceTeam is worth a conversation. Contact them to request a quote.
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Welsend Global Services
With our expertise, we ensure success and growth for your business. Gaining global reach with our 361 degrees promise of service. Our customer care services stretch beyond problem resolution. Providing inbound and outbound calls, live chat, and email support, we offer a proactive and thoughtful approach to exceed customer expectations, ensuring a seamless and superior interaction experience. Offering social media management and marketing services, we connect, engage, and delight customers online. We anticipate audience needs and exceed expectations, ensuring a vibrant and positive brand presence across various platforms. Harnessing the power of data, our services ensure its accuracy, security, and usability from data entry and cleaning to transformation, classification, and validation. We equip your business with a robust foundation for data-driven decisions. Through our staff augmentation services, we bolster your operational capacity. We provide skilled professionals who integrate smoothly with your existing team and align with your business culture, enabling effortless scalability. That’s where our 361° Degree Service comes in. It symbolizes our commitment to continuous improvement, to striving for that extra degree of effort in all we do. It’s about anticipating your needs, even before they arise. It’s about not just solving problems, but preventing them.
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Healthcare outsourcing: common questions
What buyers ask most when comparing healthcare providers in the Philippines.
01What healthcare work is outsourced to the Philippines?
Medical billing and coding, claims processing, revenue cycle management, prior authorisation, and patient support lines — mostly US-facing. Some providers also run nursing-informed clinical support desks alongside the administrative stack.
02Are Philippine healthcare BPOs HIPAA compliant?
Serious healthcare providers are, and will show audit evidence: signed BAAs, access controls, and workforce training records. Treat HIPAA posture as a gating question, not a checkbox — generalist firms with a healthcare logo row often fail it.
03Do providers here employ certified medical coders?
The specialised ones do — AAPC or AHIMA certification is the marker to ask for, along with payer-specific claims experience. Certification density is a strong proxy for how deep a provider's healthcare practice really runs.
Browse BPO companies by industry
Terms that come up when comparing providers: SLA, KPI, AHT, CSAT, DSAT, QA, LOB, SME, and POC. Or read the full BPO glossary.
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