Healthcare BPO Companies in the Philippines

TP Bacolod is the Bacolod, Philippines site of TP, a global digital business services and AI company that runs outsourced customer experience and back-office operations for organizations across a range of industries. Buyers reviewing this listing are looking at a location within a large, established international provider rather than a small standalone vendor, with customer support and back-office work delivered locally as part of TP's wider network of delivery centers. The service lines listed for this site are customer support and back-office support. Both sit within TP's broader end-to-end customer experience portfolio, which the company describes as covering customer service, back-office support, collection services, trust and safety, and revenue-as-a-service work, along with consulting services such as business transformation and advanced analytics. TP also names a set of AI-branded tools it applies across its service lines, including TP.ai Connect, TP.ai Assist, TP.ai Growth, TP.ai Collect, and TP.ai Dataservices. The industries listed for this site are ecommerce, fintech, and healthcare. These map to industry groups TP names on its corporate site, specifically retail and e-commerce, banking and financial services, and healthcare. TP also lists a specialized service line for healthcare support, separate from its general industry pages. Beyond these three sectors, TP's corporate site names a wider set of industry pages, indicating clients are not limited to ecommerce, fintech, and healthcare alone. TP Bacolod is listed with a team size of 1,000 or more employees. The site operates within TP's global delivery footprint, which the company describes as including multilingual hubs, smartshoring, and work-from-home delivery models. TP's corporate site lists a presence across dozens of countries, with the Philippines named among them. For buyers looking for a Philippine-based partner for customer support or back-office work, TP Bacolod represents a large-scale option operating inside a global provider's wider customer experience, consulting, and AI-enabled service network.

Build Your Full-Time Offshore Team in the Philippines, Reduce Staffing Costs by 50–70% TPV Offshoring recruits and employs dedicated Philippine-based professionals for companies in Australia, the UK, the US and other global markets Book a Free Consultation Request Pricing We hire and manage people in the following areas Finance and Accounting Finance, Accounting, and Audit professionals, Banking, Business Administration, Paraplanners, Financial Advisors Sales, Marketing and Business Development Sales, Marketing, Business Development, Telesales. Information Technology Computer programmers, Mobile Application Developers, Web designers and developers, Hardware Technical Support, Online Technical Support, Customer Support Representatives, IT Help Desk Human Resources, Recruitment and Payroll Human Resources, Recruitment, Payroll and Compensation and Benefits Specialists Customer Service and Technical Support Customer service and technical support call center agents, online chat support, email support, voice support Healthcare, Medical, Insurance Nurses, Pharmacists, Claims Processing, Medical Transcribers Architecture, Design, Engineering Architects, CAD experts, Design, Civil Enginee Reliable Hiring Pipeline and Business Hubs Across the Philippines Access reliable Philippine talent across multiple business hubs. From Metro Manila to Clark, Cebu, and Iloilo, TPV Offshoring helps you build dedicated teams where the right talent is available and ready to work for your business. TPV Offshoring and BPO, Inc. Is a corporation registered with the Securities and Exchange Commission of the Philippines. We provide offshore staffing and human resource solutions, and business process outsourcing services for companies located in Australia, USA, United Kingdom and Germany. We do best at what we do. Is managed by pioneers in the BPO industry. Our strength lies in our people. Is an equal opportunities employer and the right choice for reliable staff. Our support centers are located in the Central Business Districts of Ortigas Pasig, Mandaluyong and Makati, Philippines. Come visit our office by appointment at Ascott Ayala Center, Makati.

Transcom is a global customer experience company delivering outsourcing services from the Philippines and dozens of markets worldwide. For BPO Philippines buyers, the Bacolod facility brings the same enterprise-grade quality the brand is recognized for, covering customer support, technical support, content moderation, trust and safety services including KYC and fraud prevention, and AI-powered CX transformation. Operations run 24/7 across 99+ languages, backed by PCI DSS, SOC 2, ISO 9001, and ISO 27001 certifications. The client roster spans fintech, telecommunications, healthcare, consumer electronics, automotive, and retail. Documented results include a 16-year call center partnership with a global payments leader, a 45% resolution time improvement for a luxury appliance brand, monthly savings of €500,000 for a major European telco, and 13 years supporting millions of patients in 180 countries for a pharmaceutical company. These outcomes come from pairing trained agents with AI automation and a process discipline that analyst firms including ISG, Everest Group, and NelsonHall have consistently recognized. If you are looking for a customer support or back office outsourcing partner that ties every engagement to measurable results, Transcom Bacolod is worth a conversation. Reach out to discuss your CX goals.

Transcom is a global customer experience outsourcing company with operations in the Philippines, built for clients who need consistent, measurable results across high-volume programs. From fintech and telecommunications to healthcare, consumer electronics, and retail, Transcom delivers end-to-end customer support, technical support, content moderation, trust and safety, and back office services across 99+ languages in 25+ markets. As a BPO Philippines partner, Transcom combines AI-powered tools with trained agents to cut resolution times, improve satisfaction scores, and reduce operating costs. Published client results include a 45% reduction in resolution time for a luxury brand, €500,000 in monthly savings for a European telco, and over 16 years of proven CX partnership with a global fintech leader. The company holds ISO 9001, ISO 27001, PCI DSS, SOC 2, and TISAX certifications, and earned recognition from ISG Provider Lens, Everest Group, and NelsonHall in 2025. For businesses looking to scale call center Philippines operations or outsource customer experience functions without compromising compliance or quality, Transcom is worth a conversation. Reach out to their Bacolod team to discuss your program.

TTEC Holdings brings over 40 years of customer experience expertise to enterprises that need more than a standard call center. Operating through two integrated segments, TTEC Digital handles CX technology and platform delivery while TTEC Engage runs the actual customer care operations, giving clients a single partner for the full stack. Their proprietary Humanify® cloud platform sits at the center of everything, and near-100% AI adoption across their operations means clients aren't waiting for an AI-ready BPO, they're already working with one. As a Microsoft AI Inner Circle partner, TTEC delivers AI-powered customer support, technical support, and back office solutions at enterprise scale. Their outsourcing model spans multiple industries, making them a practical choice for large organizations looking to consolidate CX operations under a provider that has already done the hard work of integrating AI into day-to-day delivery. If your business is evaluating customer experience outsourcing and wants a proven partner rather than a pilot program, TTEC is worth a direct conversation. Reach out to request more information or get a quote.

Ubiquity Global Services is a BPO Philippines provider built for companies that need more than a vendor. They deliver customer experience, back-office operations, compliance, and sales support to over 350 clients across finance, healthcare, retail, and technology, maintaining a 96% client retention rate and 99% quality and compliance scores. Every Ubiquity team runs on Aigent, their proprietary AI layer trained on real contact center data. Aigent builds onboarding playbooks from client data, delivers real-time coaching on every interaction, and shortens handle times without sacrificing quality. It is the infrastructure behind faster ramp-ups and consistently high CSAT. Their BreakthroughIQ methodology takes each engagement through discovery, custom solution design, and ongoing optimization, so the outsourcing relationship adapts as the client's business changes. Services span customer care, technical support, non-voice and back office work, identity verification, claims processing, chargeback management, data annotation, and HIPAA-compliant medical billing and coding. Whether you need a call center Philippines partner for high-volume customer support or a specialized team for regulated industries, Ubiquity is worth a conversation. Reach out to request a custom ROI estimate.

Forget one-size-fits-all outsourcing. Your brand deserves better. Ubiquity delivers customer experience, sales, operations, and compliance seamlessly across every time zone and touchpoint. Aigent runs behind the scenes on every Ubiquity team: faster ramp, sharper coaching, better outcomes. Trained on real CX data, Aigent is built for contact centers from day one. “We couldn’t find enough customer experience staff that would show up to work reliably. Ubiquity was able to quickly and smoothly bring up a CX team offshore. We are now meeting our services levels for the first time that I can remember. Ubiquity made it so easy for us to outsource.” “Ubiquity is a valued partner, and they continue to add value to our experience in many ways. In my 40+ years of banking, Ubiquity is among the best partners I’ve had the pleasure of working with, they deliver the results we’re looking for, and their leadership is highly accessible.” Success isn’t accidental, it’s built on a foundation of strategic thinking, genuine care, and relentless drive. Our values guide every decision, shaping how we work, solve problems, and deliver results. Passion can’t be taught, but it can be cultivated and honed into leadership. We reward creativity, empathy, and teamwork.

At Unity Communications, we’re powered by smart automation and driven by real people who care. Our solutions combine speed, scalability, and the human touch that builds trust. Whether you need accounting, IT helpdesk, data entry, or call center services, we’ve got you covered! Our innovative outsourcing strategies are designed to meet your unique business goals. So you get tangible results, seamless operations, and long-term growth and market adaptation. Our BPO expertise covers the finance, healthcare, e-commerce, technology, real estate sectors, and more. We optimize operations and efficiency using our industry expertise. For instance, our solutions improve patient data management and healthcare regulatory compliance. We ensure your needs are met and exceeded, regardless of your industry. Let’s talk. Our experts can help match the right solution, whether it’s scaling your support team or hiring remote staff compliantly. At Unity Communications, data security is our priority. Our ISO 27001 certification ensures that we follow globally recognized standards for information security, risk management, and regulatory compliance, giving you peace of mind when outsourcing critical business operations. Unity Communications minimizes the need to multitask. Our BPO agents handle time-consuming processes so that you can focus on what you do best.

VA Masters is a Philippines-based virtual assistant recruitment firm that connects businesses across the US, Canada, UK, Australia, and Europe with dedicated, pre-vetted Filipino talent. With more than 1,000 placements completed and a candidate database of over 400,000 pre-assessed applicants, the company offers a direct path to hiring skilled remote workers at a fraction of local costs. Businesses typically save up to 80% compared to equivalent hires at home. The firm covers a wide range of outsourcing roles: administrative support, customer support, finance and accounting, digital marketing, graphic design, and technical positions. Whether a company needs a dedicated inbox manager or a qualified bookkeeper, VA Masters builds each search around the specific role. The agency runs custom skills testing for every hire rather than pulling from a generic pool, which is something most standard VA agencies skip entirely. VA Masters has placed virtual assistants across 14 or more industries, including real estate, e-commerce, digital marketing, fintech, and healthcare. Real estate firms use their VAs for property management and tenant coordination. E-commerce brands bring them on for design and operations support. Digital marketing agencies have reported up to 80% cost reductions, while fintech clients rely on placed VAs for QA testing and administrative workflows. What separates the process is the depth behind each placement. Every candidate goes through a 6-stage vetting process that screens a large applicant pool down to the top 2 or 3 people for the client to interview. Despite that screening depth, first candidates are typically delivered within 2 business days, made possible by AI-powered candidate matching technology. Pricing is transparent: hourly rates run from $6.50 to $15 USD depending on role and experience, which translates to roughly $1,040 to $2,400 per month for full-time support. There are no upfront fees, and every placement includes a free replacement guarantee along with ongoing HR and performance management after the hire. For companies looking to grow their remote teams through BPO Philippines without the overhead of local recruitment, VA Masters offers a focused, no-risk entry point. Reach out to their team to get qualified candidates in front of you within two business days.

Hire the best virtual assistants in the Philippines with our flexible remote staffing solutions. Experience top-tier Filipino talent guided by Japanese standards while reducing your costs by up to 78%. Our remote staffing solutions make it easy to connect with top virtual assistants in the Philippines. At VALUE Virtual Assistants, we provide reliable virtual assistant outsourcing by matching businesses with highly skilled Filipino professionals managed under Japanese work standards. This structured approach helps startups and growing businesses scale efficiently while saving time and costs. Let us handle the rest! We offer a simpler, smarter way to hire and manage virtual assistants in the Philippines through structured virtual assistant outsourcing. Our remote staffing solutions handle everything end-to-end from recruitment and onboarding to HR management and payments so businesses can work with top-tier Filipino virtual assistants through a hassle-free, cost-efficient process. Your choice depends on your business needs, budget, and growth stage. VALUE Virtual Assistants provides fully managed virtual assistant outsourcing with skilled Filipino virtual assistants, offering flexible remote staffing solutions designed to support startups and growing businesses. Hiring a virtual assistant in the Philippines is a proven choice for businesses worldwide seeking reliable, cost-effective support. The country’s high literacy rate of 96.2% contributes to strong English communication skills, professionalism, and adaptability across industries. Through structured virtual assistant outsourcing and remote staffing solutions, businesses can access skilled Filipino virtual assistants for administrative, customer support, marketing, and operational tasks no matter where they operate. Pricing depends on the scope, skill level, and hours required. Compared to traditional hiring, virtual assistant outsourcing reduces recruitment, payroll, and overhead costs for a more scalable and cost-efficient solution.

VAP (VA Platinum) Cebu | Outsourcing Experts is the Cebu delivery site of VA Platinum, an outsourcing and offshore staffing provider that builds dedicated teams for Australian businesses. Buyers get a virtual assistant or back-office team that is sourced, trained, and managed on their behalf, rather than coordinating a pool of freelancers directly. Core services include virtual assistant support, back office processing, customer support, finance and accounting, healthcare BPO, IT outsourcing, and legal and compliance support. On its own site the company groups its offer under global talent placement, a training academy that covers role-specific onboarding and ongoing coaching, and systems and automation work aimed at how offshore teams operate day to day. Recruitment is described as matching candidates to the skills, values, and work practices a client's operation needs, rather than filling a seat with the first available person. Clients are concentrated in financial services, with specific experience across mortgage broking, financial planning, and accounting and bookkeeping, alongside healthcare, real estate, ecommerce, and legal services. The company's own site also lists construction, insurance, migration and legal services, not-for-profit operations, and general administration and customer service among the sectors it supports, pointing to a client base built mainly around regulated Australian professional and financial firms. VA Platinum was founded in 2017 and operates from offices in Melbourne and Cebu, with the Cebu site handling offshore delivery for Australian clients. It holds ISO 27001 certification and describes device restrictions and around-the-clock security monitoring as part of how it protects client data, along with structured workflows and communication channels meant to keep onshore and offshore teams aligned, plus ongoing performance reviews once a team is in place. For Australian businesses looking to offshore roles across finance, healthcare, real estate, or legal support, VA Platinum's Cebu operation offers a structured route to a dedicated offshore team rather than an ad hoc hire.

As a BPO, our mission is to help organize our clients’ businesses so they can grow successfully. Each and every client is provided with individualized business plans to reach client goals. We believe that our success can only be measured by the success of the companies we work with. At Vector Outsourcing, we specialize in helping healthcare providers optimize their services and improve patient outcomes. We offer a wide range of outsourcing solutions designed to streamline operations, reduce costs, and enhance the quality of care. We enhance our client’s businesses through a committed workforce, who provides valuable experience with projects and limited turnover. We offer clients delivery models that are tailored to their needs using a blend of both on-shore and off-shore staffing. Reducing operational costs is the primary concern of the majority of businesses that explore the possibilities of outsourcing. Our knowledgeable and competent staff provide results for our clients so they achieve their business goals, while being cost efficient. We offer expertise in operational processes because technology and data are only valuable when they are used to their full potential. Back office process automation, operations engineering, technology, and analytics are used efficiently to bring true advantages to our clients’ business. At Vector Outsourcing, we believe in transparency and giving individuals the tools to become leaders. We are an equal opportunity employer, who want people to grow and succeed within the company and hope you will join our team today.