Verified providers · Healthcare

Healthcare BPO Companies in the Philippines

165 verified companies

Healthcare is the largest industry vertical in this directory, with around 160 companies serving healthcare clients. The core of the work is US-facing: medical billing and coding, claims processing, revenue cycle management, and patient support lines.

The vertical rewards specialisation. HIPAA-compliant operations, certified coders, and payer-specific claims experience separate genuine healthcare providers from generalists with a healthcare logo row. The strongest firms here run nursing-informed clinical support desks alongside the administrative stack.

Every company below serves healthcare clients and comes live from the verified directory. Profiles carry services, team size, and contact details.

Telus Digital Philippines Iloilo City

Customer Support
Iloilo City
Unverified

TELUS Digital Philippines has built a strong reputation for delivering high-quality customer experience and digital operations across its global network. The Iloilo City site brings that same standard to BPO Philippines clients looking for dependable outsourcing partners. Services span customer support, technical support, content moderation, and back office functions, making it a capable option for businesses with complex, multi-channel service needs. The team serves clients in telecommunications, technology, fintech, ecommerce, and adjacent sectors. As part of a larger AI-ready BPO organization, the Iloilo operation is equipped to handle both traditional call center Philippines work and more advanced digital processes that require structured data handling, content review, or tiered technical support. Workflows are designed around quality and consistency, which is reflected in the strong satisfaction scores from clients who have worked with this location. Companies exploring outsourcing in the Philippines will find a well-established, professionally run operation here. Connect with the Iloilo City team to discuss your requirements and request a quote.

Customer SupportTechnical SupportContent ModerationBack Office+2

Telus Digital Philippines Pavia Iloilo

Customer Support
Pavia1000+
Unverified

TELUS Digital Philippines in Pavia, Iloilo is part of TELUS Digital's global network of contact center and digital services delivery centers. The facility brings enterprise-grade outsourcing capabilities to clients who need reliable customer support, technical assistance, and AI-enabled back office operations from a BPO Philippines hub. The Pavia site handles a range of customer-facing and operational functions, including inbound customer support, technical support, and content-related services. As part of TELUS Digital's broader footprint, the center is positioned to support clients in telecommunications, technology, and adjacent industries that require consistent, high-quality service delivery at scale. Companies looking for a proven outsourcing partner in the Philippines, with the backing of a large international organization, will find the Pavia location a credible option. Whether you need a dedicated call center Philippines team or integrated back office support, this site is worth a conversation. Request a quote or reach out directly to explore how the team can support your operations.

Customer SupportTechnical SupportContent ModerationBack Office+2

TP Bacolod

Customer Support
Bacolod1000+AI-Ready
Verified

Teleperformance Bacolod is part of one of the most recognized names in global outsourcing, operating out of Bacolod City in the Philippines. For companies looking to scale their customer support or streamline back-office operations, this site offers the backing of a worldwide network with the cost advantages of a BPO Philippines hub. The Bacolod team handles customer support across voice, digital, and other channels, serving clients from multiple industries. Back office functions, data processing, and transaction support round out the service mix. As part of the broader Teleperformance group, the site operates with standardized processes and delivery standards that make it a credible option for companies evaluating call center Philippines partners or building toward an AI-ready BPO model. Whether you're consolidating your support operations or exploring outsourcing for the first time, TP Bacolod is worth a closer look. Connect with their team to discuss how their customer support and back-office capabilities fit your requirements.

Customer SupportBack Office

TPV Offshoring and BPO Inc.

Finance & Accounting
Makati City
Unverified

TPV Offshoring and BPO, Inc. Gives businesses in Australia, the UK, the US, and Germany a straightforward way to build dedicated, full-time teams in the Philippines and cut staffing costs by 50 to 70 percent. Since 2014, the company has handled recruiting, employment, and ongoing HR management so clients get qualified staff without the overhead of setting up their own local entity. The service range is broad. TPV places professionals across finance and accounting, IT development and support, customer service, sales and marketing, human resources, healthcare support, legal and paralegal work, architecture and design, and executive administration. Teams can be built across multiple Philippine business hubs, including Metro Manila, Clark, Cebu, and Iloilo, giving clients access to the right talent in the right location. TPV Offshoring is registered with the Securities and Exchange Commission of the Philippines and is run by professionals with deep BPO industry backgrounds. For companies exploring outsourcing or looking to expand an existing offshore operation, TPV offers a free consultation and transparent pricing as a starting point.

Finance & AccountingCustomer SupportIT OutsourcingHuman Resources & Recruitment+3

Transcom Bacolod

Customer Support
Bacolod1000+
Unverified

Transcom is a global customer experience company delivering outsourcing services from the Philippines and dozens of markets worldwide. For BPO Philippines buyers, the Bacolod facility brings the same enterprise-grade quality the brand is recognized for, covering customer support, technical support, content moderation, trust and safety services including KYC and fraud prevention, and AI-powered CX transformation. Operations run 24/7 across 99+ languages, backed by PCI DSS, SOC 2, ISO 9001, and ISO 27001 certifications. The client roster spans fintech, telecommunications, healthcare, consumer electronics, automotive, and retail. Documented results include a 16-year call center partnership with a global payments leader, a 45% resolution time improvement for a luxury appliance brand, monthly savings of €500,000 for a major European telco, and 13 years supporting millions of patients in 180 countries for a pharmaceutical company. These outcomes come from pairing trained agents with AI automation and a process discipline that analyst firms including ISG, Everest Group, and NelsonHall have consistently recognized. If you are looking for a customer support or back office outsourcing partner that ties every engagement to measurable results, Transcom Bacolod is worth a conversation. Reach out to discuss your CX goals.

Customer SupportTechnical SupportContent ModerationTrust & Safety+2

TTEC Holdings

Customer Experience
Englewood, CO, USA1000+AI-Ready
Verified

TTEC Holdings brings over 40 years of customer experience expertise to enterprises that need more than a standard call center. Operating through two integrated segments, TTEC Digital handles CX technology and platform delivery while TTEC Engage runs the actual customer care operations, giving clients a single partner for the full stack. Their proprietary Humanify® cloud platform sits at the center of everything, and near-100% AI adoption across their operations means clients aren't waiting for an AI-ready BPO, they're already working with one. As a Microsoft AI Inner Circle partner, TTEC delivers AI-powered customer support, technical support, and back office solutions at enterprise scale. Their outsourcing model spans multiple industries, making them a practical choice for large organizations looking to consolidate CX operations under a provider that has already done the hard work of integrating AI into day-to-day delivery. If your business is evaluating customer experience outsourcing and wants a proven partner rather than a pilot program, TTEC is worth a direct conversation. Reach out to request more information or get a quote.

Customer ExperienceCustomer CareTechnical SupportCX Technology+1

Ubiquity Global Services

Customer Support
Taguig1000+
Unverified

Ubiquity Global Services is a BPO Philippines provider built for companies that need more than a vendor. They deliver customer experience, back-office operations, compliance, and sales support to over 350 clients across finance, healthcare, retail, and technology, maintaining a 96% client retention rate and 99% quality and compliance scores. Every Ubiquity team runs on Aigent, their proprietary AI layer trained on real contact center data. Aigent builds onboarding playbooks from client data, delivers real-time coaching on every interaction, and shortens handle times without sacrificing quality. It is the infrastructure behind faster ramp-ups and consistently high CSAT. Their BreakthroughIQ methodology takes each engagement through discovery, custom solution design, and ongoing optimization, so the outsourcing relationship adapts as the client's business changes. Services span customer care, technical support, non-voice and back office work, identity verification, claims processing, chargeback management, data annotation, and HIPAA-compliant medical billing and coding. Whether you need a call center Philippines partner for high-volume customer support or a specialized team for regulated industries, Ubiquity is worth a conversation. Reach out to request a custom ROI estimate.

Customer SupportTechnical SupportBack OfficeRisk & Compliance+3

Ubiquity Global Services - Cybercentre

Customer Experience
Bacolod
Unverified

Ubiquity Global Services brings full-service BPO and customer experience outsourcing to clients across every major industry. From its Bacolod operations, Ubiquity delivers customer care, technical support, sales, collections, back office processing, and compliance services that move real numbers. The team works across finance, healthcare, retail, e-commerce, and technology, handling both voice and non-voice work with documented quality and compliance scores at 99%. What sets Ubiquity apart is Aigent, its proprietary AI layer that runs on every team from day one. Aigent builds playbooks from your data, coaches agents in real time, and shortens handle times without removing the human element clients actually care about. For companies that have outgrown a basic call center Philippines setup, Ubiquity offers something closer to a true AI-ready BPO partner with a structured methodology behind every engagement. With a 96% client retention rate and 350+ brands served, the track record is consistent. If you're ready to outsource customer support, back office operations, or specialized services to a skilled Philippines-based team, reach out to Ubiquity to discuss what a custom engagement looks like.

Customer ExperienceTechnical SupportBack Office SupportSales & Collections+3

Uconnect Manpower Services & Recruitment Outsourcing Corp.

Talent Acquisition & Recruitment
Mandaluyong City
Unverified

Uconnect Manpower Services & Recruitment Outsourcing Corp. Is a Philippines-based staffing and recruitment firm helping businesses across Call Centers, IT-BPO, Healthcare, Retail, and Apparel build the right teams without the typical hiring headache. Growing from a parent recruitment agency established in 2022, the Mandaluyong City team brings real industry depth to every engagement, whether that means a permanent hire, a contract workforce, or a short-term project deployment. For companies running outsourcing operations or scaling a back office in the Philippines, Uconnect handles the full cycle: sourcing, onsite headhunting, candidate vetting, onboarding, payroll management, and HR compliance. Specialized recruiters cover call center Philippines placements and IT-BPO roles, plus executive and niche talent searches for businesses that need more than a generalist agency. The firm also runs virtual endorsements, job caravans, and job fairs to maintain a broad, well-qualified candidate pipeline. With a 5-star rating across 39 client reviews, Uconnect has built a reputation for matched placements and a straightforward process. If your business needs a dependable outsourcing and staffing partner in the Philippines, contact Uconnect to discuss your requirements.

Talent Acquisition & RecruitmentTemporary & Contract StaffingPermanent PlacementExecutive Search+3

Unity Communications

Customer Support
Taguig, Philippines
Unverified

Unity Communications has been helping small and medium businesses grow through outsourcing since 2009. Based in Taguig, Philippines, with support centers across the U. S. And Mexico, the company handles accounting, IT helpdesk, data entry, and call center services so your internal team can stay focused on core priorities. ISO 27001 certified and recognized as a Great Place to Work, this BPO Philippines provider takes both data security and staff culture seriously. Back office and customer support teams serve clients across finance, healthcare, e-commerce, technology, and real estate. Dedicated agents are assigned to your account, which means faster onboarding and fewer handoff errors as your needs evolve. Unity Communications also offers Employer of Record services alongside traditional BPO, making it a practical single-partner option for companies that need both operational and workforce flexibility. If you're evaluating outsourcing options or want to see how an AI-ready BPO operation handles your workload, book a free discovery call to get the conversation started.

Customer SupportBack OfficeIT OutsourcingFinance & Accounting+3

Urology Center of the Philippines

Urology Consultation
Quezon City
Unverified

Urology Center of the Philippines (UCPI) has been delivering affordable, high-quality urologic care since 1995. Based in Quezon City, the center provides a focused range of diagnostic and treatment services for urological conditions, serving patients who need accessible specialist care without sacrificing clinical standards. UCPI positions itself at the intersection of innovation and affordability, regularly updating its treatments and technologies to reflect current medical best practices. For corporate health programs, HMO networks, and healthcare BPO Philippines operations looking to connect employees with reliable specialist referral partners, UCPI offers a proven track record spanning three decades. With a 3.9-star rating across 83 patient reviews, the center has built steady community trust. Whether you are coordinating employee health benefits, managing back office healthcare administration, or seeking a specialist partner for your organization's wellness program, UCPI welcomes inquiries. Reach out to learn how they can support your team's urological health needs.

Urology ConsultationDiagnostic UrologyUrological TreatmentPatient Health Management+1

VALUE Virtual Assistants

Virtual Assistant
Makati City
Unverified

VALUE Virtual Assistants connects businesses with skilled Filipino professionals through fully managed remote staffing solutions, helping companies cut labor costs by more than 70% without sacrificing quality. Based in Makati City, the agency pairs clients with virtual assistants who meet Japanese work standards, covering everything from recruitment and onboarding to ongoing HR management and performance monitoring. Rates start at $7 per hour, making this a practical outsourcing option for startups and growing businesses that need structured support without the overhead of in-house hiring. The service range is broad. Clients can staff roles in customer support, lead generation, and e-commerce operations, as well as specialized positions in healthcare billing, IT and software development, financial services, legal assistance, and digital marketing. Real estate agencies, medical practices, professional services firms, and tech companies are among the business types regularly served through the platform. If you are looking for a cost-efficient way to scale your team with reliable Filipino talent through a BPO Philippines provider that handles the administrative load end-to-end, VALUE Virtual Assistants is worth a conversation. Reach out to request a quote or consultation.

Virtual AssistantCustomer SupportHealthcare BPOIT Outsourcing+3

Healthcare outsourcing: common questions

What buyers ask most when comparing healthcare providers in the Philippines.

01

What healthcare work is outsourced to the Philippines?

Medical billing and coding, claims processing, revenue cycle management, prior authorisation, and patient support lines — mostly US-facing. Some providers also run nursing-informed clinical support desks alongside the administrative stack.

02

Are Philippine healthcare BPOs HIPAA compliant?

Serious healthcare providers are, and will show audit evidence: signed BAAs, access controls, and workforce training records. Treat HIPAA posture as a gating question, not a checkbox — generalist firms with a healthcare logo row often fail it.

03

Do providers here employ certified medical coders?

The specialised ones do — AAPC or AHIMA certification is the marker to ask for, along with payer-specific claims experience. Certification density is a strong proxy for how deep a provider's healthcare practice really runs.