Healthcare BPO Companies in the Philippines

Vintazk Outsourcing provides dedicated offshore teams for customer support, back-office operations, virtual assistance, and technical support.

Virtual Staffing Solutions (VSS), a Waterstone company, is a business process outsourcing provider with a site in Ormoc City, Leyte, offering customer experience, digital operations, and global workforce solutions to organizations in the US, UK, and beyond. Operating since 2018, the company has grown to more than 2,700 team members across delivery centers in the Philippines, Colombia, and the United States, working with more than 75 clients across industries such as healthcare, financial services, retail, and technology. The Ormoc City listing covers customer support and contact center operations, including omnichannel engagement across voice, chat, email, and SMS, alongside sales, retention, and customer care programs supported by quality assurance, coaching, and performance analytics. Back office and data operations extend to data entry, order processing, administrative work, and accounting, with overnight and follow-the-sun workflows for round-the-clock processing. AI and automation capabilities include AI-assisted workflows, conversation analytics, and integrations with CRM and IVR systems, aimed at reducing resolution times and cost to serve. Finance and accounting services span accounting, payroll, billing and receivables, and reporting and forecasting, while global staffing offers multilingual customer and operational staffing with flexible scaling models. Healthcare clients are served through nurses and remote patient monitoring, clinic administration and scheduling, and insurance, billing, vaccine scheduling, and claims verification support. Financial services work includes loan sales and approvals, accounting and payroll, billing and receivables, and financial reporting and forecasting. The company also references work across retail and technology sectors as part of its broader client base. Delivery is spread across five global geographies, with the Ormoc City site located at Chinatown East Gate on Lilia Avenue, Brgy. Cogon. Coverage models include daytime, nighttime, and 24/7 support, and delivery environments are described as PCI, SOC 2, and HIPAA compliant. Virtual Staffing Solutions positions itself as an extension of its clients' operations, combining staffing, process design, and technology across contact center, back office, and finance functions from its Philippines-based delivery network.

Virtual Staff Management (VSM) is a remote staffing and outsourcing company helping businesses access experienced, reliable professionals without the cost and complexity of traditional hiring. Since 2018, VSM has provided remote talent across administration, executive assistance, customer service, sales, bookkeeping, marketing, SEO, web development, technical support, and other specialized roles. We combine skilled people, practical technology, and AI-enabled workflows to help businesses reduce repetitive work, improve efficiency, and give owners and teams more time to focus on growth.

Visaya Knowledge Process Outsourcing Corporation is a business process outsourcing and AI-augmented operations provider based in Ortigas Center, Pasig City, Metro Manila. The company positions itself Buyers considering Visaya get access to a combined offering of contact center support, back office processing, healthcare-specific administrative services, and finance and accounting functions, delivered by teams that also apply AI process augmentation to the work. Visaya's service lines cover customer experience and contact center work, including customer contact consulting and back office support alongside technical support. Its healthcare division handles revenue cycle management, medical coding, records retrieval, and clinical support. On the finance and accounting side, the company provides accounts payable, accounts receivable, financial reporting, and bookkeeping. These are supplemented by an AI and automation practice covering AI process augmentation, AI assistants and agents, and workforce-focused tools described on its site as SkillTech, Qual-IT, and SmartPay. The company's stated industry focus includes healthcare and finance and banking, alongside communications, media and technology, and retail and ecommerce. Its healthcare and finance service lines point to clients that need regulated, process-heavy support, such as medical billing and coding, records handling, and financial close and reconciliation work, rather than only general customer service outsourcing. Visaya delivers from Ortigas Center in Pasig, with additional delivery sites in Dumaguete, Bacolod, and Las Vegas. The company states it holds SOC 2 Type II and HIPAA compliance, and describes close to two decades of operations experience that it has more recently rebuilt around AI-enabled processes. It also states it provides support across time zones on a 24/7 basis. For buyers evaluating outsourcing partners for healthcare administration, finance and accounting, or contact center operations, Visaya presents itself as a Philippine-based provider that pairs established back-office and healthcare process delivery with AI and automation built into the service.

VoiceTeam Philippines is a call center and customer support BPO based in Mandaluyong City, built for companies that need agents who actually sound like they belong in the conversation. Their teams go beyond standard language training, developing fluency in U. S. Regional dialects, pop culture, and customer behavior so that every interaction feels natural to the person on the other end of the line. The results are measurable: clients have reported more than 45% reductions in escalations, a direct outcome of how VoiceTeam approaches each call with active listening and genuine problem-solving rather than scripted deflection. When demand spikes, they scale quickly without making clients wait, which makes them a practical outsourcing choice for seasonal surges or companies in a growth phase. On the compliance side, VoiceTeam holds SOC2, HIPAA, and COPC certifications, giving regulated industries the confidence to outsource without compromising on data security or operational transparency. If you need a customer support partner in the Philippines that fits cleanly into your existing tech stack, VoiceTeam is worth a conversation. Contact them to request a quote.

With our expertise, we ensure success and growth for your business. Gaining global reach with our 361 degrees promise of service. Our customer care services stretch beyond problem resolution. Providing inbound and outbound calls, live chat, and email support, we offer a proactive and thoughtful approach to exceed customer expectations, ensuring a seamless and superior interaction experience. Offering social media management and marketing services, we connect, engage, and delight customers online. We anticipate audience needs and exceed expectations, ensuring a vibrant and positive brand presence across various platforms. Harnessing the power of data, our services ensure its accuracy, security, and usability from data entry and cleaning to transformation, classification, and validation. We equip your business with a robust foundation for data-driven decisions. Through our staff augmentation services, we bolster your operational capacity. We provide skilled professionals who integrate smoothly with your existing team and align with your business culture, enabling effortless scalability. That’s where our 361° Degree Service comes in. It symbolizes our commitment to continuous improvement, to striving for that extra degree of effort in all we do. It’s about anticipating your needs, even before they arise. It’s about not just solving problems, but preventing them.

Wipro Philippines gives businesses access to a global IT services firm operating right in Manila, one of the most established outsourcing destinations in Southeast Asia. Whether you need IT outsourcing, back office support, or finance BPO, Wipro brings consulting, engineering, and operations depth that most BPO Philippines providers simply cannot match at scale. The team handles complex engagements across multiple industries, working as an extension of client operations rather than a transactional vendor. That means buyers get strategic input alongside execution, not just headcount filling seats. For companies evaluating an AI-ready BPO partner with genuine enterprise pedigree, Wipro Philippines is worth a serious look. Reach out directly to discuss your requirements and get a sense of how they would approach your specific outsourcing needs.

WNS Global Services is a business process management and digital-led business transformation provider, with this listing representing its site in Mumbai, India. Buyers evaluating WNS gain access to a large, established outsourcing operation spanning analytics, finance and accounting, customer experience, human resources, procurement, and technology-enabled services, with a workforce of 1,000 or more. Its service lines include insurance BPO, finance and accounting, healthcare BPO, travel and hospitality BPO, and customer interaction management. Within finance and accounting, WNS covers record-to-report, procure-to-pay, and quote-to-sustain processes, alongside governance, risk and compliance work such as fraud and risk analytics, regulatory compliance and risk reporting, and third-party risk management. Its capability set also extends into human resources administration, covering benefits, compensation, payroll administration, recruitment services, and workforce management, as well as procurement services such as category management, sourcing, and supplier management, and data and analytics work including business intelligence, data engineering, and data governance. WNS serves industries including insurance, healthcare, banking and financial services, travel, and retail. In insurance, its work covers life and annuity services, property and casualty services, claims management, insurance analytics, insurance-specific finance and accounting, and underwriting solutions. In healthcare, it provides payer services such as benefits administration, care management, clinical operations, healthcare claims, medical bill review, and member engagement, along with provider-side revenue cycle management. In banking and financial services, it supports capital markets operations, commercial and retail banking, mortgage operations, credit risk management and underwriting, and financial crime and compliance. This Mumbai site operates within a wider global delivery network. WNS has locations across Africa, including South Africa; the Americas, including Canada, Costa Rica, and the United States; Asia-Pacific, including Australia, China, India, Malaysia, Sri Lanka, and the Philippines; and Europe and the Middle East, including Poland, Romania, Spain, Turkey, the United Arab Emirates, and the United Kingdom. For buyers assessing outsourcing partners, WNS Global Services presents a broad, multi-industry service catalog concentrated in insurance, healthcare, and financial services, delivered from a multi-country operating base that includes this Mumbai, India site.

Xignex Digital Solutions is a Cebu City-based BPO outsourcing provider with 200 dedicated agents covering customer support, technical helpdesk, back-office processing, sales development, finance and accounting, healthcare BPO operations, virtual assistance, and IT support around the clock. The operations floor runs 24/7, 365 days a year, making Xignex a full-coverage call center Philippines partner for businesses that need reliable offshore capacity without building it in-house. Every engagement starts with a structured discovery process. Before any agent goes live, the Xignex team studies your workflows, escalation paths, tone of voice, and KPIs. From quote to live operations takes two to four weeks, with dedicated account management and weekly performance reporting included from day one. Average pick-up time sits under 22 seconds, and the team is built to perform in your timezone. For e-commerce brands, SaaS companies, healthcare providers, and finance teams looking to scale through BPO Philippines outsourcing, Xignex offers custom per-seat pricing and a 24-hour quote turnaround with no commitment required. Request a quote to see a proposed team structure and start date within one business day.

XP Plus is a Philippines-based BPO headquartered in Cebu City, with a US office in Cerritos, California. Operating as a division of Selling Partners Inc. The company sits at an unusual intersection: American business expectations met by Philippine outsourcing capability. Clients get reduced operating costs, cleaner internal workflows, and customer interactions that reflect well on their own brand. The service offering runs across four main areas. Their back office team covers marketplace operations, content management, appointment setting, project management, lead generation, and sales engineering. Finance services include bookkeeping, order management, refund processing, and collections. On the digital marketing side, the team handles content writing, email marketing, graphic design, video editing, and ad coordination. Their IT division goes well beyond standard help desk support, with capabilities in web development, Salesforce, Oracle administration, system network administration, telephony, and AI automation and development. What separates XP Plus from many BPO Philippines providers is that they have built and deployed their own AI tools. XPAI is an AI assistant that handles customer queries around the clock from a predefined knowledge base. XPSched manages full-time and part-time nursing staff scheduling with precision. These are not third-party integrations added to a brochure. They are products the company built internally, which reflects genuine technical depth rather than borrowed credibility. Their proven client base includes logistics companies, technology firms, catalog companies, retailers, distributors, and internet resellers. Healthcare operations are supported through XPHealthConnect, a platform built for nurse placement, shift scheduling, and hospital coordination. Whether a business moves physical products, manages customer relationships at scale, or runs complex back office functions, there is a service line at XP Plus designed around it. The company holds four consecutive years of Great Place to Work certification, running from 2023 through 2027. They were also recognized among the Best Workplaces in the Philippines in 2026 and among Southeast Asia's Best Workplaces in Technology the same year. For outsourcing clients, this matters practically: low turnover means the people handling your accounts are experienced, not constantly replaced. If you are evaluating call center Philippines or back office outsourcing partners and want a team with real AI capability alongside traditional BPO services, XP Plus is worth a direct conversation. Visit their website to describe your needs and start a discussion.