Find the right AI-ready BPO

Lewis Glanz Consulting connects businesses with the right people while taking care of the operational side of employment. Founded in June 2015 in Manila, this British/Filipino firm has grown to more than 500 employees and works with clients ranging from Fortune 500 corporations to early-stage startups. Their core offering is straightforward: find the talent, manage the paperwork, and let clients focus on the work that actually grows the business. Their services cover the full recruitment and outsourcing lifecycle. On the hiring side, they offer retained executive search, contingent search for urgent or niche roles, and Recruitment Process Outsourcing, where their recruiters work as an embedded function inside a client's organization. For companies that need staff in the Philippines without setting up a local entity, Lewis Glanz provides employer of record and outsourcing arrangements that can reduce employment costs by up to 70%. They also handle payroll, taxes, and benefits administration, and operate Konex, a free job board for both candidates and hiring companies. Staff augmentation fills the gap for organizations that need a specific skill on a temporary basis. Their IT practice covers web development, mobile applications, cybersecurity, and infrastructure roles. A dedicated BPO Philippines practice handles volume hiring for customer support, technical support, and inbound and outbound sales positions. For multinationals, they offer multilingual recruitment, sourcing candidates who can work across languages and placing them through both contingent search and RPO arrangements. Industries served include information technology, tech startups, BPO, and real estate, with an overseas partner network that gives international clients access to a global candidate pipeline. Client feedback highlights measurable results in Philippine market entry, platform growth, and building offshore teams that function as genuine extensions of the parent organization. Companies looking to hire in the Philippines or reduce operational costs through outsourcing are welcome to reach out to the Lewis Glanz team directly, or post a vacancy on the Konex job board to get things moving.

ITech Media Logic is an IT services and digital solutions company based in City of El Salvador, Philippines. With over 780 completed projects and 300 active clients served, the company has built a measurable track record helping businesses get more out of their technology. Their team of 120+ specialists covers a broad range of disciplines, making them a capable outsourcing partner for companies that want to consolidate IT and digital work under one roof rather than manage multiple vendors. The company's technical services include custom software development, mobile app development, web development, and API integration. They approach mobile builds by first identifying the right platform for each client's users, and web projects are handled using current frameworks and agile methods. For businesses needing to connect different internal systems, their API integration work eliminates manual data handling and creates room for scaling. Their cloud services focus on security and reliability, and their data services team handles the full cycle of data management and reporting. On the digital side, ITech Media Logic runs search engine marketing programs with documented results in rankings, traffic, and ROI across several industries. Their social media optimization offering is built around measurable visibility and audience engagement rather than vanity metrics. The team also provides graphics, multimedia production, and e-commerce platform development for clients who need a strong online commercial presence. Web hosting rounds out the offering for businesses that want managed infrastructure support. Operationally, the team follows a structured 6D process: Discover, Define, Design, Develop, Deploy, and Deliver. This keeps engagements scoped and aligned to business objectives from kickoff through launch. Their IT consultancy practice also covers supply chain optimization, using data-driven approaches to reduce operational costs and risks for clients. Consultation is available 24 hours a day, which suits international clients working across time zones and looking for a BPO Philippines partner with reliable availability. If your business is looking to outsource IT development, digital marketing, or back-office technology work to a Philippines-based team with a clear process and a strong project history, ITech Media Logic is worth a conversation. Visit their website to request a consultation.

E-TeleConnect, Inc. Is a Philippines-based call center and BPO founded in 2012, operating from Olivarez Business Park in Parañaque City and a second site in Los Baños, Laguna. The company delivers customer support, medical and dental billing, technical support, outbound sales, and back office outsourcing, with a management team carrying decades of hands-on experience in US directory assistance, inbound and outbound sales, and customer care operations. ETC handles the kind of work that quietly costs businesses time and money: insurance claims and follow-ups for healthcare providers, appointment scheduling, data encoding, document management, and accounting. Agents are available around the clock, and the company's facilities are fully redundant, so clients get consistent coverage without gaps. Being part of the Olivarez Group of Companies, which has operated in the Philippines for more than 30 years, adds a layer of institutional stability that smaller independent providers rarely offer. For businesses looking to reduce overhead and build a reliable offshore customer support or back office operation, E-TeleConnect is worth a conversation. Reach out to request a quote or learn more about how ETC can work as an extension of your team.

AcceleraOps is a Philippines-based BPO and virtual assistant company built for growing businesses that need operational support without the overhead of an in-house team. Trusted by more than 100 companies worldwide, they run customer support and back-office operations so founders and operators can focus on building their business rather than getting buried in the day-to-day. Their services fall into two core areas: customer service and administrative support. On the customer service side, AcceleraOps deploys trained support teams who represent your brand across channels, handling tickets, inquiries, and customer communication with consistency. For back-office needs, their virtual assistants step into the operational tasks that quietly consume hours, including inbox management, data processing, listing management, and lead follow-up. Every VA and agent goes through structured training on your tools, brand voice, and workflows before handling a single interaction. AcceleraOps focuses specifically on SaaS and e-commerce businesses. These are companies at a growth inflection point where founders are answering support tickets and chasing administrative tasks instead of executing on their vision. The company was founded in 2022 with a clear purpose: give businesses of all sizes access to the kind of dedicated operational talent that was once available only to enterprise companies. That positioning makes them a practical outsourcing partner for startups and mid-market operators alike. What makes AcceleraOps operationally distinctive is the structure behind each engagement. New clients move through a four-step process: a free consultation, a workflow discovery and team-matching phase, a 48 to 72 hour onboarding window, and an ongoing performance layer that includes regular reports, QA reviews, and a dedicated account manager. According to their own data, clients see a 53% reduction in response times and a 37% increase in CSAT scores after engaging their teams. If you are looking for a BPO Philippines partner to handle customer support or back-office outsourcing without a long ramp-up, AcceleraOps offers a free consultation to identify the right service mix for your business. Reach out to get started.

EPS Philippines connects businesses with the professional talent they need to grow, placing candidates across IT, technology, and corporate functions through a recruitment process that is transparent, structured, and handled by certified recruiters from start to finish. With regional headquarters in Singapore and an established presence in the Philippines, EPS brings an international perspective to local hiring, making it a practical partner for companies entering or expanding in the Philippine market. The firm's core offering covers IT recruitment, executive search, headhunting, and general staffing solutions. Each engagement is managed by experienced business consultants and recruiters who take the time to understand what a client actually needs, rather than pushing candidates from a generic pool. EPS maintains an internal database of 200,000 candidate resumes, giving clients faster access to pre-screened professionals without the delays that come with starting a search from scratch. EPS works closely with multinational companies and regional businesses that are building or scaling teams in the Philippines, including organizations setting up new offices in the country. The client testimonial on their site is from a company in that exact situation, citing EPS's attentiveness and quality of candidates as critical to getting their Philippine operations off the ground. This kind of work, supporting businesses through the complexity of local hiring, is where EPS consistently delivers. What distinguishes EPS operationally is the combination of regional reach and a personalized approach. The Singapore headquarters gives the firm visibility into cross-border talent flows across Southeast Asia, which matters for companies sourcing senior or specialized roles. Recruiters are described as certified professionals, and the firm emphasizes on-time delivery and results as non-negotiable standards, not marketing language. For companies exploring outsourcing in the Philippines, building a BPO Philippines team, or simply hiring locally without a dedicated HR function, EPS offers a practical way to move quickly without cutting corners on candidate quality. Reach out through their website to begin a talent search or discuss your staffing requirements.

Proudcloud builds full-stack product teams from Manila and Singapore, giving founders and product companies direct access to senior engineering talent without the overhead of standing up an in-house team. For over fifteen years they have been partnering with startups and growth-stage companies to ship web applications, mobile products, and AI-powered software that holds up in production. Their core offering is outsourced product development: end-to-end engineering teams that take ownership across the full stack. On the backend they work in Node.js, Nest.js, Express.js, Ruby on Rails, and GraphQL. On the frontend and mobile side they build with React.js, React Native, and TypeScript, with cloud infrastructure running on AWS. Rather than selling individual service lines, Proudcloud embeds as a dedicated product team and takes responsibility for delivery from sprint planning through to release. The clients who tend to work best with Proudcloud are founders and product leads who need a capable offshore team that can move fast and communicate clearly. Their BetterClinic project is a good illustration of the work they take on: an ambient AI scribe for medical practitioners that passively listens during consultations and drafts clinical notes automatically. That kind of project demands domain sensitivity, security awareness, and product thinking that goes well beyond writing clean code. Proudcloud operates out of offices in Manila and Singapore, which gives clients reasonable time zone overlap with Southeast Asian markets and workable coverage for teams based in Europe and the US. Their process centers on short iterations, multiple layers of quality assurance, and daily standups. Clients stay informed at every stage through real-time communication and sprint visibility, not just at the point of delivery. If you are exploring IT outsourcing options in the Philippines or need a dedicated product team to extend your engineering capacity, Proudcloud is worth a direct conversation. Reach out through their website to discuss your product goals and timeline.

Leads Konnect is a Philippines-based outsourcing partner built for businesses that need more pipeline, better funnels, and faster growth. Operating out of Quezon City since 2019 and registered with the DTI, the company specializes in outbound sales, lead generation, website development, and talent outsourcing, giving clients a single point of contact for both front-end growth and back-office support. As a BPO Philippines provider with dual US and Philippine contact lines, Leads Konnect works with international clients who want qualified leads without the overhead of building an in-house team. Their approach is direct: understand the client's target market, build the outreach process, and deliver results. Whether you need a full sales funnel built from scratch or an outsourced team to run your existing one, they handle the execution. If you're looking for a cost-effective outsourcing partner in the Philippines that focuses on real revenue outcomes, Leads Konnect is worth a conversation. Reach out via their website or call their US line to get started.

Penbrothers helps companies build fully staffed teams in the Philippines without needing to set up a local entity. Their employer-of-record and staffing platform, headquartered in Makati, manages payroll, compliance, and HR administration so clients can stay focused on the actual work. The services span back office operations, IT outsourcing, and finance BPO, making Penbrothers a practical choice for businesses across different industries that want to shift functions offshore efficiently. For companies weighing BPO Philippines options, working with a platform that already handles the employment infrastructure cuts setup time considerably and reduces compliance risk. The outsourcing model here is built around giving clients real control over their teams, not just placing contractors. Ready to explore what this could look like for your business? Connect with Penbrothers to discuss your requirements and request a quote.

Quality Management Solutions (QMS) takes on the quality assurance and compliance work that most organizations struggle to manage in-house. Based in Cainta in the Philippines, QMS handles high-stakes administrative and operational tasks across several industries, giving clients the room to focus on their core business. With over 90,000 satisfied customers and more than 30 years of BPO experience, the company has built a track record for handling complex, detail-intensive outsourcing work with consistency. QMS operates across three service areas. Its front and back-office solutions place both voice and non-voice customer support agents to take on the routine but critical tasks that slow down in-house teams. For healthcare organizations, QMS provides dedicated back office and administrative support to skilled nursing facilities, home care facilities, and medical offices, drawing on more than 15 years of direct experience in that space and supporting over 15,000 skilled nursing facility beds. The third pillar is clinical trials support, where QMS delivers pharmacovigilance services, clinical trial monitoring, inspection readiness preparation, and clinical quality audits, backed by experience across more than 25 registrational clinical trials. Healthcare is QMS's primary industry focus. The company understands the compliance demands, documentation burdens, and operational pressures that nursing homes, assisted living facilities, and medical offices carry. On the clinical side, QMS works with biopharma companies and research organizations that need a reliable outsourcing partner for the regulatory and monitoring functions of drug development, a segment the Philippine government and research community are increasingly positioning the country to lead across ASEAN. What separates QMS in the BPO Philippines market is the depth of its specialization. General back office outsourcing and customer support are handled alongside technically complex healthcare and pharma work, a combination that is not common among call center Philippines providers. Three decades of outsourcing operations means the processes, staffing models, and quality controls are well established rather than improvised. If your organization needs to hand off compliance-heavy or administratively intensive functions, QMS is worth a direct conversation. Visit their website to describe your requirements and explore how their outsourcing model can fit your business.

Teleperformance (TP) has operated in the Philippines since 1996, establishing itself as one of the most trusted offshore contact center and outsourcing partners in the region. Global enterprises across multiple industries rely on TP for customer care, technical support, customer acquisition, and digital integrated business services that scale reliably with demand. TP's approach goes beyond standard call center Philippines operations. The company combines intelligent automation and AI-powered tools with human empathy, using speech, text, and interaction analytics to help clients understand customer behavior and improve resolution rates. Consulting and solution design services cover the full customer lifecycle, from acquisition through retention. For businesses evaluating BPO Philippines options, TP offers the rare combination of global infrastructure and on-the-ground local expertise built over nearly three decades. Contact TP Philippines to discuss your outsourcing requirements or request a quote.

Your AVAS team is made up of visionaries and highly creative individuals who will turn your ideas into aesthetic digital designs that will fill your feed and website and attract clients. Design plays an important part in every marketing piece. Your assistant will help you with the perfect look and call to action. At Advantage Virtual Assistants, our highly skilled assistants excel in sourcing and generating leads, whether your business operates in B2B or B2C markets. While your assistant works on continuously bringing in fresh leads, you can focus on delivering exceptional experiences to your current clients. Social media is one of the most effective ways to grow your business and reach the correct audience. Watch your business grow online with our experienced social media specialists. Your assistant can write copy, create content, schedule posts, and write blogs for your website. Your AVA is a rockstar in all administrative tasks to keep your business working and growing even when you need a break. They have years of experience in all office software and CRM platforms used by real estate investors. Your assistant can help you stay on top of your business income, expenses, and receipts from wholesaling, flipping projects, and rentals. They will work with all accounting platforms to keep your accounts up-to-date and accurate for billing and banking purposes. Your assistant has just the right script to call property owners to discuss possibly selling their property and setting up meetings. Their non-accented English is understandable by all.

HGS brings together technology, data, and human expertise to help businesses build intelligent customer and operational experiences. As a BPO Philippines provider with a global footprint, HGS delivers outsourcing solutions across customer support, back office operations, AI-powered interactions, and digital marketing, all structured around a model that requires measurable outcomes before you scale. The service portfolio covers the full range of customer engagement channels, including voice, chat, social, and web, alongside intelligent operations spanning talent management, process optimization, and technology integration. Industries served include banking and financial services, healthcare, consumer packaged goods, retail, and the public sector. Advanced LLM integration and established technology partnerships give clients a direct path to modernizing operations without rebuilding from the ground up. HGS structures every engagement around a 90-day proof-of-value sprint, so clients see real results before committing further. If the solution does not deliver, you do not pay. For companies evaluating call center Philippines options or broader outsourcing partnerships, HGS offers a starting point grounded in data and accountable to outcomes. Reach out to explore what intelligent outsourcing can look like for your business.