Find the right AI-ready BPO

Cashcow Global Software Development Services is a Philippines-based outsourcing provider offering software development work to businesses that need capable, cost-effective technical teams. Operating out of Baguio City, the company positions itself to serve international clients who want to move development work offshore without sacrificing quality or communication. Baguio has quietly become one of the Philippines' stronger technology hubs, drawing skilled developers at rates that make it a practical choice for startups and established companies alike. Cashcow Global is part of that ecosystem, providing software development services as a managed outsourcing engagement rather than a staffing-only arrangement. For companies exploring BPO Philippines options, software development outsourcing is one of the more complex categories to get right. It requires more than filling seats. Cashcow Global's framing as a services firm, rather than a pure staff augmentation play, suggests a focus on delivering actual development output rather than simply providing hours. If you are evaluating back office or technical outsourcing partners in the Philippines and software engineering is part of your requirements, Cashcow Global is worth a direct conversation. Reach out through their website to discuss your project scope and get a sense of fit.

Altria is a call center and BPO provider based in Davao City, Philippines, built around the idea that customer relationships are worth investing in. The company pairs skilled Filipino agents with AI-driven tools to help businesses lower the cost of acquiring and retaining customers, while delivering support that keeps end users satisfied. For companies exploring outsourcing options in the Philippines, Altria positions itself as a provider that takes both the human and the technology side of customer care seriously. The core offering is call center services with 24/7 support coverage, giving clients around-the-clock reach without the fixed costs of an in-house team. Altria integrates AI across every channel it operates, meaning customers get consistent, responsive interactions whether they contact a business during peak hours or the middle of the night. The goal is to make every touchpoint feel personal, not automated, even when technology is doing part of the work. A notable part of Altria's service lineup is Maria, their proprietary AI-powered, cloud-based agent. Maria is multilingual and purpose-built for the BPO sector. For clients that need to handle high volumes of customer interactions across different languages, Maria can extend capacity without a proportional increase in staffing costs. It is a practical option for businesses that need to scale quickly or serve customers in multiple markets. Altria also offers support for building out customer care teams, handling the process from staffing through to execution. The combination of human agents, AI tools, and cloud-based infrastructure means clients are not locked into a single model. Whether a business needs full outsourced support or wants to supplement an existing team, Altria's setup is built to accommodate different operating requirements. For businesses considering customer support outsourcing to the Philippines, Altria is worth reaching out to. Visit their website to share your requirements and get a clearer picture of how their AI-integrated model could work for your operation.

Virtual Staff Management is a Philippines-based outsourcing provider that connects businesses with remote staff and handles the day-to-day management that comes with building an offshore team. Operating out of Lapu-Lapu City in the Cebu region, the company sits in one of the country's growing BPO hubs, giving clients access to a skilled, English-proficient workforce without the overhead of a local hire. The core of what Virtual Staff Management does is exactly what the name suggests: sourcing virtual staff and managing them on the client's behalf. For businesses that want the cost advantages of outsourcing to the Philippines but lack the internal infrastructure to recruit, onboard, and supervise remote workers, this kind of managed approach removes the friction. Clients get the output without absorbing the operational complexity. The virtual assistant model is well-suited to small and mid-sized businesses, startups, and entrepreneurs who need consistent support across administrative tasks, scheduling, communications, and back-office functions. Rather than hiring full-time in-house staff, these clients can scale their support capacity up or down as their needs change, which makes the BPO Philippines model particularly attractive for leaner operations. If you are considering outsourcing work to the Philippines and want to explore what Virtual Staff Management can offer, reaching out directly through their contact page is the straightforward next step. Their team can walk you through available roles, coverage options, and how managed remote staffing might fit your business.

Proudcloud builds full-stack product teams from Manila and Singapore, giving founders and product companies direct access to senior engineering talent without the overhead of standing up an in-house team. For over fifteen years they have been partnering with startups and growth-stage companies to ship web applications, mobile products, and AI-powered software that holds up in production. Their core offering is outsourced product development: end-to-end engineering teams that take ownership across the full stack. On the backend they work in Node.js, Nest.js, Express.js, Ruby on Rails, and GraphQL. On the frontend and mobile side they build with React.js, React Native, and TypeScript, with cloud infrastructure running on AWS. Rather than selling individual service lines, Proudcloud embeds as a dedicated product team and takes responsibility for delivery from sprint planning through to release. The clients who tend to work best with Proudcloud are founders and product leads who need a capable offshore team that can move fast and communicate clearly. Their BetterClinic project is a good illustration of the work they take on: an ambient AI scribe for medical practitioners that passively listens during consultations and drafts clinical notes automatically. That kind of project demands domain sensitivity, security awareness, and product thinking that goes well beyond writing clean code. Proudcloud operates out of offices in Manila and Singapore, which gives clients reasonable time zone overlap with Southeast Asian markets and workable coverage for teams based in Europe and the US. Their process centers on short iterations, multiple layers of quality assurance, and daily standups. Clients stay informed at every stage through real-time communication and sprint visibility, not just at the point of delivery. If you are exploring IT outsourcing options in the Philippines or need a dedicated product team to extend your engineering capacity, Proudcloud is worth a direct conversation. Reach out through their website to discuss your product goals and timeline.

Relaytask builds dedicated, office-based support teams for businesses that need reliable offshore help without the management overhead. Based in Naga City, Philippines, the company staffs, trains, and manages virtual assistants, customer support agents, and operations professionals entirely to each client's standards. The result is a BPO Philippines model that sits closer to having an in-house team than hiring from a freelance marketplace. The core offering is a managed team rather than a pool of rotating contractors. When a client engages Relaytask, the same named professionals stay on that account, trained on the client's specific tools and workflows during a five-day onboarding setup. That onboarding covers the client's business, a structured task handover, and account preparation before any live work begins. From there, an assigned account manager oversees the day-to-day work and serves as the primary point of contact, with reporting delivered at a cadence the client agrees to, whether that is end of day, weekly, or monthly. Relaytask covers a practical range of outsourcing functions. Virtual assistant services handle scheduling, coordination, and administrative tasks that consume a business owner's productive hours. Customer support teams manage inbound queries and client communications. Operations professionals take on the back office and process work that keeps a business running but rarely requires senior attention. The company can staff a single VA or build out an entire support department, maintaining consistent management and quality across both. The office setup is a meaningful point of difference. The team works from Relaytask's own managed office floor at the KLT Building in Naga City, on company-provided equipment, with on-site supervision. This is not a remote-first or marketplace model. That physical structure gives clients the accountability of a call center Philippines environment combined with the flexibility of an outsourcing partner that adapts to existing workflows and tools. Time tracking is available where engagements call for it, but output-based reporting is equally supported depending on what the client prefers. Relaytask has been in operation since 2019, delivering from its Naga City office throughout. Companies that benefit most are those spending too much time managing repetitive, process-heavy work that could run independently under proper oversight. To see what a dedicated team could handle, Relaytask offers a free 60-minute discovery call and a custom team plan.

Shore360, Inc. Is an Australian-owned, Philippine-incorporated workforce partner headquartered in Clark, Pampanga, that builds custom offshore teams in the Philippines for businesses based overseas. Rather than assigning pre-packaged staff, the company works with each client to handpick and build a dedicated workforce, while managing the local infrastructure, HR, payroll and day-to-day operations that come with running an offshore team. The listing covers a range of offshoring models. Staff Leasing gives businesses a fast, lower-risk way to start building a Philippine team. Recruitment Process Outsourcing draws on a dedicated talent and recruitment function to source candidates matched to a client's role and culture. Payroll & HR Services extend to remote and work-from-home arrangements, alongside broader Remote Team Management. Companies that want a private office under their own brand can use Shore360's Dedicated Office Solutions, delivered across office facilities in the Philippines' main business hubs. For businesses planning to eventually set up and run their own Philippine entity, Build Operate Transfer is offered as a path toward that outcome. Agency Staffing rounds out the offering for clients who need talent on demand, by the hour, for a specific brief. On this listing, Shore360 is associated with the Retail, Insurance, Wholesale & Distribution and Professional Services industries, reflecting client work built around each business's specific operational needs rather than a standard staffing package. Operationally, Shore360 runs four office facilities across the Philippines' major business hubs from its headquarters in Clark, Pampanga, supporting more than 900 professionals and over 300 client businesses to date. The company has also begun integrating practical AI tools into client teams' daily workflows, aiming to reduce routine work and free staff for higher-value tasks. Commercial terms are structured around open-book pricing, with no lock-in contracts and no exit fees, and clients can start with as few as one employee before scaling further. For businesses considering an offshore or outsourced team in the Philippines, Shore360 positions itself as a partner that handles the operational groundwork of building and running that team, so clients can focus on managing their own people and outcomes.

AB Business Support Services is a Philippines-based outsourcing firm that gives growing businesses direct access to finance, accounting, and customer-facing operations without the cost of building those functions in-house. Founded in 2022 and operating out of Pasig, the company focuses on a focused set of services where execution matters more than breadth. The company's primary offering is Finance and Accounting Outsourcing (FAO). This covers the transactional and reporting work that ties up internal teams, such as bookkeeping, accounts payable and receivable processing, and financial reconciliation. For many clients, offloading these functions to a dedicated BPO Philippines provider means faster close cycles and fewer errors, without adding headcount on their end. Beyond FAO, AB Business Support Services handles back office outsourcing for clients who need operational support behind the scenes. These are the processes that keep a business running but rarely need to sit in the same office as leadership. Paired with that, the company offers customer service outsourcing and call center services, giving clients a single point of contact for both their internal operations and their end-customer interactions. For businesses exploring outsourcing for the first time, a smaller, focused provider like AB Business Support Services can be a practical starting point. There is less organizational complexity, and the team is positioned to work closely with clients rather than routing them through layers of account management. The Pasig location puts the company within Metro Manila's established BPO corridor, with access to a strong local talent pool suited to finance and customer support roles. If you are evaluating BPO Philippines options for accounting support, back office functions, or customer service coverage, AB Business Support Services is worth a direct conversation. Reach out through their website to discuss your requirements and get a clearer picture of how they can fit into your operations.

Sourcefit is a business process outsourcing and offshore staffing provider with more than 2,000 professionals working from nine operations centres in six countries: the Philippines, South Africa, the Dominican Republic, Madagascar, the United Kingdom and Armenia. Its Philippine delivery centres are in Quezon City (Exxa Tower at Bridgetowne IT Park, and Global One at Eastwood City), Cebu City (Cebu IT Park) and Angeles City, Pampanga. Founded in 2009, Sourcefit builds dedicated offshore and nearshore teams under a transparent cost-plus pricing model, with no set-up fees, no deposits and no locked-in contracts; clients review candidates before committing. Teams are managed through Knit, the company's own AI-assisted people and process platform. Work spans four service groups. Marketing and customer support covers customer service, live chat, telesales, content moderation, content and email marketing, SEO and PPC, social media and CRM automation. ICT and creative covers software, web design and development, quality assurance, AI data annotation, animation, graphic design and system and network administration. Back office covers accounting, data processing, compliance, HR support, recruitment process outsourcing, medical billing, insurance, paralegal and virtual assistant work. A fourth group supplies technical specialists: architecture, CAD, engineering, geologists, big data, quantity estimation, energy and utilities, logistics and telecom infrastructure support. Security and privacy are independently assessed: ISO/IEC 27001:2022 and ISO/IEC 27701:2019 certified, ISO 9001, a SOC 2 Type 1 assurance report, PCI DSS v4.0.1 for cardholder data environment scope, HIPAA-aligned handling with Business Associate Agreement support, GDPR-aligned processing, and registration with the Philippine National Privacy Commission. Recent recognition centres on its AI work. Sourcefit took Gold at the 2026 Asia-Pacific Stevie Awards for Excellence in Innovation in Artificial Intelligence, for the Knit and WorkingAI platforms, with Silver for Excellence in Innovation in Technology Industries, Silver for Innovative Achievement in Corporate Social Responsibility and Bronze for Excellence in Social Impact. At the 2026 International Business Awards it won Silver for Best Business Technology Pivot and Silver for Achievement in Corporate Social Responsibility, plus Bronze for CSR Program of the Year in Asia, Australia and New Zealand. Business Intelligence Group named it a 2026 Fortress Cybersecurity Award winner in artificial intelligence, and Everest Group placed its SourceCX division in the 2026 CXM Services PEAK Matrix for both the Americas and Asia-Pacific. As an employer it is Great Place To Work Certified for a third consecutive year, on 84 per cent employee satisfaction, and has been named one of HR Asia's Best Companies to Work for in Asia. It holds Gold for Excellence in Learning and Development from Human Resources Online, a Gold Asia-Pacific Stevie for Most Innovative HR Department or Team, and a Comparably ranking in the top five per cent for work-life balance. Outsource Accelerator lists Sourcefit in the top 500 of its Global Outsourcing Firm Index, and the Financial Times and Statista ranked it among the 500 highest-growth companies in Asia-Pacific.

XP Plus is a Philippines-based BPO headquartered in Cebu City, with a US office in Cerritos, California. Operating as a division of Selling Partners Inc. The company sits at an unusual intersection: American business expectations met by Philippine outsourcing capability. Clients get reduced operating costs, cleaner internal workflows, and customer interactions that reflect well on their own brand. The service offering runs across four main areas. Their back office team covers marketplace operations, content management, appointment setting, project management, lead generation, and sales engineering. Finance services include bookkeeping, order management, refund processing, and collections. On the digital marketing side, the team handles content writing, email marketing, graphic design, video editing, and ad coordination. Their IT division goes well beyond standard help desk support, with capabilities in web development, Salesforce, Oracle administration, system network administration, telephony, and AI automation and development. What separates XP Plus from many BPO Philippines providers is that they have built and deployed their own AI tools. XPAI is an AI assistant that handles customer queries around the clock from a predefined knowledge base. XPSched manages full-time and part-time nursing staff scheduling with precision. These are not third-party integrations added to a brochure. They are products the company built internally, which reflects genuine technical depth rather than borrowed credibility. Their proven client base includes logistics companies, technology firms, catalog companies, retailers, distributors, and internet resellers. Healthcare operations are supported through XPHealthConnect, a platform built for nurse placement, shift scheduling, and hospital coordination. Whether a business moves physical products, manages customer relationships at scale, or runs complex back office functions, there is a service line at XP Plus designed around it. The company holds four consecutive years of Great Place to Work certification, running from 2023 through 2027. They were also recognized among the Best Workplaces in the Philippines in 2026 and among Southeast Asia's Best Workplaces in Technology the same year. For outsourcing clients, this matters practically: low turnover means the people handling your accounts are experienced, not constantly replaced. If you are evaluating call center Philippines or back office outsourcing partners and want a team with real AI capability alongside traditional BPO services, XP Plus is worth a direct conversation. Visit their website to describe your needs and start a discussion.

Transcom Philippines delivers reliable customer experience outsourcing for businesses that need consistent, professional service at scale. Based in Manila, the team handles customer care, technical support, sales, and collections, along with finance BPO and back office operations, making it a capable partner for companies expanding their support footprint across multiple industries. Whether you need a dedicated customer support function or structured back office processing, the operation is designed to fit your existing workflows. The Manila location gives clients access to a strong English-speaking talent pool at competitive outsourcing rates. Transcom works across industries, adjusting its service model to match different customer journeys and operational requirements. If you're comparing BPO Philippines providers, get in touch with Transcom to talk through your needs and request a quote.

Integrated OS helps businesses in Australia and beyond build remote teams in the Philippines that actually work. Most outsourcing models drop a team in your lap and walk away. Integrated OS takes a different approach: they partner closely to embed a dedicated offshore team into your business culture, so your people contribute meaningfully over the long term, not just fill seats. Their proprietary Secret Sauce Process starts with a team view rather than a job-role view, which means every hire is set up to integrate with your existing operations from day one. Clients across industrial automation, manufacturing, construction, software development, legal, financial services, healthcare, and print have used this BPO Philippines model to reduce operating costs by at least 30%. With a staff retention rate above 90% and a business structure that caps profit to reinvest back into people and service, Integrated OS is built differently from standard call center Philippines or back office outsourcing providers. If you're looking for an outsourcing partner in the Philippines that prioritises integration over headcount, Integrated OS is worth a conversation. Reach out to explore how they can extend your team.

Remote Teams PH is a remote staffing company based in Taguig, Philippines, built by business leaders who have personally operated companies on an outsourced model. Their core promise is practical: you stay focused on growing your business, and they take the hiring burden off your shoulders. For companies that need immediate access to trained, experienced talent without a drawn-out recruitment process, Remote Teams PH positions itself as a direct solution. The company covers a wide range of roles. On the operations side, they staff customer service teams, telesales representatives, bookkeeping and accounting professionals, and payroll specialists. They also place general virtual assistants for day-to-day administrative needs. For businesses with a digital presence, their talent network extends to social media managers, web developers, and UI/UX designers. This breadth makes them a practical BPO Philippines partner for companies that need to fill both back-office functions and client-facing positions through a single provider. The company was founded by Steffi, who has spent over 20 years supporting businesses of all sizes. Her background informs the approach: the team takes time to understand a client's specific business before making placements, running a rigorous matching process to find talent that fits both the role and the working environment. According to the company, teams can be assembled within a couple of days, and their support continues well after the initial placement. What sets Remote Teams PH apart from typical staffing agencies is that its leadership has used outsourcing in their own operations. The management team runs companies built on a remote outsourcing model, which gives them a client-side perspective on what actually works in practice. That experience shapes how they approach matching and ongoing support, treating each engagement as a longer-term partnership rather than a one-time transaction. If your company is considering outsourcing in the Philippines, whether that involves customer support, call center Philippines coverage, back-office administration, or specialized digital roles, Remote Teams PH is worth reaching out to. Contact them through their website to describe your needs and find out how quickly they can put the right people in place.