Find the right AI-ready BPO

VoiceTeam Philippines is a call center and customer support BPO based in Mandaluyong City, built for companies that need agents who actually sound like they belong in the conversation. Their teams go beyond standard language training, developing fluency in U. S. Regional dialects, pop culture, and customer behavior so that every interaction feels natural to the person on the other end of the line. The results are measurable: clients have reported more than 45% reductions in escalations, a direct outcome of how VoiceTeam approaches each call with active listening and genuine problem-solving rather than scripted deflection. When demand spikes, they scale quickly without making clients wait, which makes them a practical outsourcing choice for seasonal surges or companies in a growth phase. On the compliance side, VoiceTeam holds SOC2, HIPAA, and COPC certifications, giving regulated industries the confidence to outsource without compromising on data security or operational transparency. If you need a customer support partner in the Philippines that fits cleanly into your existing tech stack, VoiceTeam is worth a conversation. Contact them to request a quote.

Realme Service Center Jaro delivers authorized after-sales support and technical assistance for realme device owners across Iloilo City and the surrounding Western Visayas region. With a 5-star rating backed by 112 verified customer reviews, this service center has built a consistent track record for responsive, reliable customer support in one of the Philippines' growing regional hubs. The center handles device diagnostics, repairs, and direct customer inquiries, functioning as a front-line support operation for one of the Philippines' most active smartphone brands. For businesses and consumers who rely on realme products, this location provides accessible, in-person resolution as well as coordination with realme's broader customer support network. Iloilo City is an increasingly recognized destination for BPO Philippines operations and outsourcing activity, and service centers like this one represent the kind of customer-facing, back office support infrastructure that keeps regional operations running. Whether you need technical support for your device or want to connect with realme's Philippines customer support team, the Jaro service center is a dependable first point of contact. Reach out to learn more about available services.

TELUS Digital Philippines, based in McKinley Exchange, Makati City, is a customer experience and digital solutions provider that helps businesses accelerate revenue growth and improve operational efficiency through a combination of AI-powered technology and skilled human teams. As a BPO Philippines partner, the company focuses on transforming how organizations deliver customer support, applying data and AI to real business challenges rather than treating automation as a checkbox exercise. The team operates at the intersection of technology and service delivery, making it a strong fit for companies that need outsourcing partners capable of handling complex customer interactions alongside intelligent process improvement. From call center Philippines operations to back office functions, TELUS Digital brings a practical, results-oriented approach to every engagement. With a 4.5-star rating backed by hundreds of client reviews, TELUS Digital Philippines has built a reputation for consistent delivery. If you are evaluating outsourcing partners that combine experienced agents with applied AI capabilities, reach out to their team to discuss your requirements.

Every moment is people-led for us. We celebrate and invest in having diverse people and thinking to develop a culture of engagement, recognition and learning in everything we do. We are reinventing CX based on our operational expertise. We deliver core CX capabilities, specialized and advanced services, and expert advice to improve the agent and agentic workforce. While many technology companies and system integrators are expanding into the CX space, delivering great customer experience requires more than software. It requires deep operational expertise. We combine high-quality talent, proven CX operations and a solution-based approach to solve problems – not just implement tools. Our clients consistently recognize our agent quality, hands-on expertise and ability to be agile to meet their needs as the difference between a vendor and true CX partner. We maintain compliance with global data regulations including HIPAA, PCI-DSS, GDPR, SOC Type 1&2, TISAX and apply rigorous security standards across every delivery location. As your strategic partner, we work closely with your team to understand your specific security requirements and deploy the right protections for your brand’s data. Yes. Our delivery model is built to scale – whether you’re a growing brand entering new markets or a global enterprise managing CX across dozens of countries and languages. We operate in 45 countries with 130K+ associates, giving us the infrastructure to handle large-scale, complex programs while staying flexible enough to adapt to smaller, fast-moving teams. The same quality standards apply regardless of size. We believe that AI & technology innovation is about more than adding new tools, it’s about changing how things are done. And, we have the operational experience to turn tools into real impact. We focus on how things like AI and agentic enable agents, enhance core services, optimize operations and can deliver meaningful automation end-to-end. And, we invest in our purpose-built technology ecosystem to make this complicated space easier for clients. We do the hard work of bringing together leading third-party partners with proprietary technology and foundational digital capabilities so technology is working for you to deliver end-to-end CX growth.

Productivity Technologies Services, Incorporated (PTSI) is a Makati City-based BPO provider that helps businesses hand off operational work to a capable, English-proficient team in the Philippines. Operating from one of the country's premier commercial districts, PTSI is positioned to deliver customer support, back office processing, data entry, and technical support services to clients who need consistent, accountable execution. The Philippines outsourcing industry is built on a workforce with strong service culture and communication skills, and PTSI taps directly into that advantage. Whether a client needs a dedicated customer support team, reliable back office coverage, or an AI-ready BPO partner prepared to work alongside modern automation tools, PTSI offers engagement models that can be structured to fit the scope of the work. For companies evaluating call center Philippines options or looking to expand their outsourcing footprint, PTSI is worth a conversation. Reach out through their website to share your requirements and request a quote.

Acosa Accounting Office provides professional accounting and financial management services from Iloilo City, Philippines. Businesses looking to outsource their finance and accounting functions gain access to qualified local professionals who understand both Philippine regulatory requirements and the needs of clients operating across different markets. Core offerings include bookkeeping, financial reporting, tax compliance, and back office support, making Acosa a practical choice for companies that want accurate, timely financial records without the overhead of an in-house team. As part of the BPO Philippines ecosystem, Acosa Accounting Office is positioned to serve small and medium-sized businesses, startups, and foreign-owned companies that need reliable outsourcing partners for their finance operations. Working with a dedicated accounting office in the Philippines means lower costs compared to onshore alternatives, without sacrificing accuracy or compliance. If your business needs consistent, professional financial support, reach out to Acosa Accounting Office to discuss how their team can handle your accounting workload.

Despite having a global reach, we at Visaya KPO maintain a local touch by understanding and catering to the unique needs of each market we serve. We believe in blending global best practices with local insights for optimal results. At Visaya KPO, we drive innovation with clear intent and meticulous execution. We continually seek new ideas to improve our services, ensuring they align with our mission and deliver tangible results. Our approach to customer service is deeply rooted in empathy. At Visaya KPO, we strive to understand our clients' needs thoroughly, delivering experiences that exceed expectations and build lasting relationships. We foster a nurturing environment that encourages team collaboration. We believe in growing together, supporting each other's professional development, and working as one to deliver exceptional services to our global clients. VISAYA KPO was conceived with the vision of amalgamating the resilient Filipino spirit and global best practices. The name VISAYA, derived from Sanskrit, signifies a ‘sense of fulfillment’ – a principle we embody and aspire to achieve. Our successes are well-earned through our diligent team efforts and strong client collaborations. From the outset, our focus has been on fostering robust partnerships, providing exemplary services, and contributing to our clients’ success. Our journey is marked by determination, zeal, and unwavering commitment to our vision. Today, VISAYA KPO is a testament to the extraordinary results possible when Filipino resilience meets international standards.

MGM & Co. Is an accounting and business advisory firm dedicated to providing quality and timely professional services for your business needs. At MGM & Co., we focus on our service delivery and make every effort to provide fast and targeted results. If your company needs an independent audit for business purposes or simply to gain assurance that your financial information and controls are secure, MGM & Co. Can provide both financial statement assurances and internal control reviews. To understand and contribute to the business needs of our clients by providing them with pioneering business solutions and services in the field of auditing, taxation and business consulting, through a team of competent professionals. We will achieve this through dedication and commitment to provide value and quality service, to continuously build good client relationships and exceed their expectations. MGM & Co. Strives to continuously improve its business practices and imparts this mindset to clients as well as its professional staff Read more Congratulations to all the participants of the solidarity fun run 2024! 🏃♀️🏃♂️ Your dedication, focus, and teamwork have truly shone through. Just like in the workplace. Read more Our new website features a sleek and intuitive design, making it easier than ever for you to navigate and find the information you need. Whether you are exploring our services Read more.

We handle all aspects of business registration and ensure compliance with various government agency requirements. Our comprehensive services also include Accounting Services and bookkeeping services to support your financial records: Government Agency Registrations: We take care of Securities and Exchange Commission (SEC) registrations (including eFAST, MC28 Annex D, OST, and AFS), Department of Trade and Industry (DTI) via eRis, and Bureau of Internal Revenue (BIR) services, which encompass eSales, eAccreg, eTIN, ORUS, eFPS, and eBIR enrollment. Additionally, we assist with Mayor's/Business Permits and Licenses (LGU), Social Security System (SSS), Philippine Health Insurance (PhilHealth), Home Development Mutual Fund (HDMF), Department of Labor and Employment (DOLE) Establishment and Employee Registration (ERS), Bureau of Customs (BoC) importation registration, and the Department of Social Welfare and Development (DSWD). Tax Compliance: We expertly handle eCAR (Electronic Certificate Authorizing Registration) applications, Real Property Tax updates, transfers, assessments, payments, and Deed of Donation payments associated with DST and Donor’s Tax. Furthermore, our Payroll Services support the accurate calculation of taxes related to real estate transactions. Our comprehensive accounting services provide timely government reporting, including monthly, quarterly, and annual BIR reporting, which encompasses Alphalisting and VAT Reliefs, along with SSS, PhilHealth, and HDMF remittance and reporting. We facilitate online submissions through platforms such as eBIR, eFPS, eSubmission, and eSales reporting. In addition, our bookkeeping services support the financial preparation process by offering detailed reviews of sales and expenses, formatting, and the preparation of monthly or quarterly financial statements.

Boutique Outsource Solutions (BOS) is a family-owned BPO Philippines provider operating from Level 11, Wynsum Corporate Plaza in Ortigas Centre, Pasig City. The company specializes in building dedicated offshore teams for service-based businesses, with particular strength in the Australian market. Core offerings include specialist recruitment, HR management, back office support, and finance and accounting functions, all delivered from a secure facility with dual 150Mb/s internet connections and an encrypted firewall. The BOS model is built around direct access. When you work with BOS, you deal with Garry and Brendan Driscoll, the founders, not a rotating cast of account managers. That means faster decisions and a relationship grounded in real accountability. Their recruitment team uses aptitude and psychometric testing to match candidates to your specific requirements, and the in-house HR team manages the full employment lifecycle from onboarding through to ongoing wellness checks. BOS operates without lock-in contracts, so clients can grow their outsourcing footprint without long-term exposure. If you are evaluating outsourcing for the first time or looking to expand an existing offshore team, reach out to Garry and Brendan to get the conversation started.

Stop playing a losing game with your job search. Sapient Global Services is hiring BPO pros and rookies ready to earn, learn, and have fun, where every problem you solve is progress and every day is growth. Life at Sapient isn't just calls and coffee breaks. It's about gaining the skills and confidence to win at work and in life. Sapient Global Services played a significant role in assisting me with my job search in the BPO industry. They provided clear guidance throughout the application process and helped me understand the qualifications and expectations required for various roles. Through their support, I was able to explore suitable opportunities, prepare effectively, and gain confidence in pursuing my chosen career path. Their professionalism and dedication were instrumental in helping me secure a position in the BPO field. I just want to extend my heartfelt thanks to Ms. Nerissa for her incredible support and guidance your help truly made a difference and gave me the confidence to nail the interview. I'm also very grateful to the entire team for being so welcoming and accommodating throughout the process. It means a lot to feel supported right from the start. You did a great job SAPIENT! I'm writing to express my sincere gratitude for your invaluable assistance in helping me secure my new position. Your support throughout the entire process, from the initial application to the final interview, was exceptional. I especially want to acknowledge the kind and professional treatment I received from everyone I interacted with during my time with you. The positive and welcoming atmosphere made the entire experience so much more pleasant. I am incredibly grateful for the opportunity you provided and excited to begin this new chapter in my career. Thank you again for everything! And also for Ms. Reyn's assistance! Thankyou very much for helping me to achieve a job offer! Special welcome bonus for successful hires on select premium accounts. Yes, that kind of bonus.

As a Sr. Trainer, I’ve learned to effectively manage and guide a team, which has been a valuable growth experience. Each training class presents new challenges, as I work with individuals from diverse backgrounds. The company’s supportive culture encourages my personal growth, and I’m excited to continue moving up, using the skills I’ve developed to take on more management responsibilities. I joined Concentrix in 2013 as a frontline significant, advancing through Operations and then to Talent Acquisition. Concentrix’s wealth of resources, including training and development programs, have enabled me to grow my career in a healthy, organic manner. Our vibrant culture and supportive community have also been crucial to my progress. The opportunities here are limitless, and I’m excited to continue on my journey at Concentrix. I began my Concentrix career in 1998, first as a frontline significant, then a Team Leader, a Trainer, and finally a Training Manager. I’ve even been recognized as a member of the President’s Club with a trip to Costa Rica! Living our company culture is effortless for me as it’s who I am both personally and professionally…and “championing our people” is something I’m just so passionate about. We bring our vision to life through our company culture, extending far beyond what’s visible on our website or in our hallways. Our culture isn’t just words – it’s the guiding principles that our game-changers live by, shaping our decisions every single day.