United States
BPO Companies in the United States
514 verified providers across the United States: call centers, answering services, medical billing, back office and IT outsourcing. Every profile shows the company's US office, services and contacts.
Newtown Answering Service
Newtown Answering Service provides 25/7/365 live answering service, call-routing and voicemail-forwarding solutions to business owners who don't have the luxury of being able to answer the phones 24/7 and can't justify hiring an in-house receptionist. Our local (never outsourced) professional call center service representatives answer the phones around the clock every day of the year so you don't have to. Our telephone answering service is here to answer your calls and provide information to your callers whenever you're in a meeting, out in the field, running errands or just trying to relax during off-hours. Newtown Answering Service provides remote receptionists to help keep businesses running 24/7. Clients can choose to receive messages by voicemail, email, SMS, in addition to receiving messages by pager. Newtown Answering Service works with all industries, including retail, medical, and property management. Their virtual office services include having a personal secretary, copy and print services, lead generation, and shipping. For clients and potential clients alike, the BPO offers a monthly newsletter that can be read from the website or clients can subscribe. The newsletter offers valuable tips such as “Ten Suggestions for “On-Call” Success”. The newsletter is in PDF form and can be downloaded for reference.
Services: Call Center
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NICE Global
NICE Global is a full service omnichannel business solutions provider located in Montego Bay, Jamaica. Our turnkey services can improve customer retention, lower overhead costs, provide scalability, and increase revenues. We design highly customized services and solutions for your business which ensure better performance and results. Let our people, our culture, and expertise guide your business to the next level. We believe our client’s success with NICE Global is cultivated and refined based on the implementation of a progressive commitment to culture and environment where our employees can thrive. Simply put, a happy staff equals happy customers for our clients every single time. We have turned this belief from hypothesis into proven fact as our culture first focus has made NICE Global into one of the business solutions provider industry leaders in a short time. See for yourself what makes NICE Global different than the rest. NICE Global is an immersive customer service business process outsourcing (BPO) company based in Montego Bay, Jamaica. Focusing on providing a complete white-glove service to their customers can lower overhead costs, provide scalability, improve customer retention, and increase revenues. The company designs fully customized solutions and services for businesses and clients that improve performance and outcomes. Their staff will assist you in reaching the next level of success for your business. The essential element of NICE Global business solutions is the people who provide the services. At NICE Global, the staff members are treated like family. The focus is on providing a positive environment where staff thrive and provide the best customer service possible. Because of this commitment to happy staff, the customers benefit from a consistent and superior service.
Services: Call Center
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NS Infotech
NSI is an end-to-end business solutions provider with a focus on resolving business pains for corporations worldwide. We use advanced technology, manpower expertise, best practices and analytics to enhance the performance of your business. Headquartered in Florida, USA, NSI delivers quality operations from its advanced facilities across the globe. NS Infotech is an information technology company that offers Business Process Outsourcing (BPO) and Knowledge Outsourcing (KPO) services to its clients. It is a global company, originating in India with an office in the United States. It is a multi-million dollar company that harnesses grand business ideas and a firm resolution to serve clients with unique approaches as a small business.
Services: Knowledge Process Outsourcing
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NuFone Answering Services
NuFone Answering Service offers simple start-up, easy-to-manage telephone answering services. Perfect for busy professionals, our 24/7 answering service provides the support that your business needs to succeed. Instant activation with no set up fees Professional agents answering with your business’s name and script 24/7/365 service, so that your phone lines are open even when your business is not Messages can be sent to the device of your choice via email and text Appointment scheduling, order taking, and many other services available Start Now! NuFone is a longstanding telephone answering service located in Chicago, Illinois. The U. S. Communications outsourcing center offers 24/7 services for businesses across North America. This makes time zones a non-issue for clients around the world. As a leading U. S. Answering service, NuFone has been serving Americans since 1935. With humble beginnings bringing messages to local medical doctors, NuFone is now used by businesses across the country. NuFone supports the American economy with hires from across the country. According to Good Firms, the answering center has between two and nine full-time employees.
Services: Call Center
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Nuventure Connect
NuVenture Connect is an IT outsourcing and technology services company founded in 2009, helping businesses with custom software development, IT staffing, cloud consulting, and digital transformation projects. Based in Kochi, India, the company also has offices in Hyderabad and New York. Its technology services cover software development, cloud and systems integration, IoT, and IT staffing. NuVenture Connect is ISO 27001:2022 and SOC 2 certified and works with clients in IT and business services, consumer products, e-commerce, and nonprofit organizations.
Services: IT Services and IT Consulting · Specialized BPO Vertical
Industries: Business Consulting and Services · Consumer Services · Ecommerce +2
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Octal IT Solution LLP
Octal IT Solution is a Forbes Technology Council-recognized software partner that deals with Generative AI, Machine Learning, Data Engineering, blockchain, and Cloud Computing solutions that enable businesses to propel intelligent automation and data-driven transformation. Having a record of success in its 18 years of operation, Octal has blended in-depth domain knowledge with the latest technology to provide high-performing, scalable, and secure software ecosystems. Our AI specialization uses the latest models of Generative AI (LLMs, Diffusion, and Transformer-based architectures) to develop applications that help us work more efficiently, create content, and have more personal interactions with users. We build intelligent systems, such as AI-based chatbots and virtual assistants, predictive analytics platforms, and so on, which can enable businesses to optimize the value of their data. As a trusted digital transformation company, Octal IT Solution focuses on: We create Generative AI solutions for automated content, design, and customer engagement. We build Machine Learning models for predictive analytics and recommendation systems. We offer Data Engineering and Analytics for real-time insights and smarter decisions. We provide Cloud Computing services including migration, DevOps automation, and serverless architecture. We deliver AI Consulting and Integration to help businesses adopt and scale AI effectively. We design SaaS products that are fully HIPAA compliant, ensuring security and scalability. At Octal, innovation meets reliability. Our team of certified data specialists, cloud architects, and software engineers ensures that every project aligns with business goals and global standards of data governance, security, and scalability. Let’s build intelligent, data-powered systems that shape tomorrow’s digital enterprises.
Services: Data Analytics and AI · Digital & Content Marketing · IT Services and IT Consulting +1
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Office Beacon
Office Beacon is an Indian-owned company that offers high-quality outsourced services to its clients in the US. They specialize in creative, finance, and administrative services. The company is listed in the Inc. 5000 companies from 2009 to 2013. Currently, they have more than 3,000 seats globally, with offices in India, the Philippines, and New York. Office Beacon office Office Beacon is located in Philexcel Business Centre 10 along Roxas Highway in Clark Freeport. It is one of the BPO centers in the location. The building is at the center of different companies that also offer offshore services in the location. Restaurants, schools, and leisure spots are also near the vicinity. Office Beacon address New York 1240 Rosecrans Avenue, Manhattan Beach, California, USA 90266 Clark 1F3 Business Center 10, M. A. Roxas Hwy, Clark Freeport, Angeles City, Pampanga 200, PH Office Beacon is a firm of remote staffing experts, helping companies lighten their operational load and scale up or down as needed since 2001. They constantly strive to help entrepreneurs grow their business and enable long-term, sustainable competitive advantages. Through their years of experience, Office Beacon has built up a considerable portfolio of assets. They offer flexible and transparent contracts, tried and tested software, performance assessment, and round-the-clock service. Office Beacon is also big on company events! Their company headquarters, the SoFi Stadium, is a place where partners can collaborate with them on growth plans and hiring needs. Clients may also enjoy networking with industry experts and peers at their luncheons, gaining fresh insights on business trends.
Services: Virtual Assistants
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Officengine
Officengine is your automatic back-office, a simple and powerful solution to manage all your accounting, finance, and business operations. With a scalable platform of services, beautiful and robust reporting metrics, and expert strategic consulting, Officengine is uniquely equipped to help your growing business succeed at every step of the way. Officengine is a business process outsourcing (BPO) company offering automatic back-office services. The BPO specializes in providing finance, accounting, operations, and consulting to growing businesses. The private company's scalable solutions are flexible enough to meet the needs of varying business models and sizes. From help with tax regulations to onboarding, highly-qualified industry experts manage each sector of services. Founded in 2014 by two determined entrepreneurs, the BPO has found great success in the Western United States.
Services: Back Office
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Offshore 24/7
Offshore 24/7 is a Philippine-based business process outsourcing (BPO) company with over 17 years of experience, connecting companies with top-tier offshore talent across a wide range of industries. It was built on the growing demand for smarter, more cost-effective business solutions. It helps companies in Australia, the United States, and beyond find qualified professionals to support and strengthen their teams. Offshore 24/7 is well-positioned to guide businesses through a smooth and effective transition to offshore staffing. Whether you're a busy business owner, a startup founder, or operating in a niche industry, expanding your team while staying lean can be a major challenge. This is where partnering with Offshore 24/7 becomes a strategic advantage. The company offers staffing solutions across a wide variety of roles. Each placement is approached with careful attention to compatibility, capability, and long-term value. Offshore 24/7’s team has a deep understanding of international business needs, allowing clients to scale operations, reduce overhead, and stay productive around the clock. Its hands-on service model and extensive talent network have made it a trusted partner for businesses seeking dependable offshore support that delivers real results.
Services: Admin Support · Customer Service · Digital & Content Marketing +3
Industries: Accounting · Construction Renovation · Ecommerce +3
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Offshore India Data Entry
Offshore India Data Entry is a renowned outsourcing service provider in India, delivering a wide range of solutions including data entry, market research and analysis, scanning and indexing, virtual assistance, and more. Known for accuracy, reliability, and quality-driven services at affordable prices, we never compromise on meeting the unique needs and requirements of our clients. At Offshore India Data Entry, our team of versatile professionals has consistently demonstrated dedication and expertise since our inception. Highly trained across multiple domains and proficient in the latest technologies, they ensure seamless execution of every project. We focus on enhancing business competency and strengthening core efficiency through our secure and scalable outsourcing solutions. Recognized as a Top Offshore data entry service in India, USA and trusted as a Top BPO Outsourcing company in India, USA, we are a certified outsourcing partner appreciated by clients worldwide for exceeding expectations. If you are looking for a reliable partner to streamline operations and reduce costs, Offshore India Data Entry is the right choice.
Services: Full service BPO · IT Services and IT Consulting
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Omnixo Group llc
Omnixo Group is a U. S.-based customer support partner helping e-commerce, SaaS, and service businesses deliver fast, reliable support without the overhead of building an in-house team. We combine U. S. Account management with skilled, trained support agents to handle voice and non-voice customer interactions, flexible engagement models, transparent pricing, and a hands-on approach to every client relationship.
Services: Admin Support · Agency Contract Partner · Back Office Support +11
Industries: Accounting · BPO · BPO industry +17
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OmTalent
Our mission is to provide companies across the globe with top South African talent. OmTalent empowers you to build a remote team based on your specific needs. Outsource your team requirements to us and give your business the focus that it deserves. We work together to build your remote team, manage your OmTalent team members, handle all payroll and HR compliance, provide technical support and so much more! We grow with you as your business grows.
Services: Admin Support · Customer Service · Digital & Content Marketing +5
Industries: Digital Marketing · IT Services and IT Consulting · Recruiting Staffing +2
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Openxcell
Established in 2009, OpenXcell is the leading IT consulting and development company known for its robust and reliable digital solutions. OpenXcell helps businesses throughout their digital transformation journey by providing cost-effective, functional, user-centric, and innovative solutions. Through their roster of highly-skilled professionals, they guarantee to expand their client’s customer base and revenue. The company caters to businesses of all sizes and industries across the globe.
Services: Build-Operate-Transfer · Data Analytics and AI · IT Services and IT Consulting +3
Industries: Software Tech/IT
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Optimistic Healthcare
Optimistics healthcare solutions is a healthcare BPO company of revenue cycle management RCM and health information management. The company’s expertise with outsource medical billing outsourcing enables it to provide end-to-end solutions to resolve clients’ billing challenges. Optimistic healthcare solutions is a healthcare BPO company provider headquartered in Maharashtra, India, and Illinois, USA. Starting its operations in 2020, the firm has continued to deliver the best services in the healthcare aspect. The company provides outsourced revenue cycle management services and healthcare information management to clients all across the country. This healthcare outsourcing firm is comprised of dedicated professionals with vast experiences in the fields of US healthcare, medical billing, account receivables, Revenue Cycle Management (RCM), and denial management.
Services: Finance & Accounting · Full service BPO · Output-based +5
Industries: BPO · BPO industry · Business Consulting and Services +3
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OptimumCX
OptimumCX is a US-based Contact Center providing secure, virtual customer support with more than 20 years of success in business outsourcing, serving a wide range of industries including Telecommunications, Security, Insurance, Legal, Travel, Healthcare, Education, Retail, Utilities, and Energy, Finance and more. We understand that every customer contact is an opportunity to connect and build loyalty with your brand. We’ve founded our business on this connection and are committed to providing every customer with an exceptional experience. By blending service and technology, we provide data-driven solutions and work as a seamless extension of your organization to deliver unparalleled flexibility, exceptional value, and optimal results. For more than two decades, OptimumCX, a US-based contact center, has provided secure, virtual customer service to a wide variety of sectors, including banking, insurance, telecommunications, and other industries. OptimumCX has helped their clients transform how they do business with modern technology that aligns your goals and your customers' demands. Their clients benefit from this expertise in customer experience and revenue growth - no matter how big or small they are.
Services: Customer Support
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Orange and Bronze
Established in 2005, Orange and Bronze Software Labs is a reputed software solutions company. Operating from Makati City in Philippines, the company has big list of heavyweight clients including Cisco, Hewlett Packard, IBM, Accenture and Metrobank to name a few. O&B also has its branches in HongKong, Seattle and in the Silicon Valley. The team of experts at O&B are software engineers who have been developing significant systems using Spring Framework, to ease the scope of doing business for its clients. These architects build tailor-made solutions for its clients so as to optimise their operational functions, reduce the burden of cumbersome processes and streamline the system to benefit the employees of the clients too. Orange and Bronze also works with clients to help them with migration projects. Loss of information or erroneous transactions can offset a lot of internal hurdles affecting the business and denting the company's profits. The team at O&B ensures smooth transition and also maintenance of system. The company also provides training services to empower new software engineers so that they are not overwhelmed while entering the corporate world and handling massive projects. O&B offers consultancy services to clients who want to improve or upgrade their innovative technology. Orange and Bronze Software Labs (O&B) is a leading Business Process Outsourcing (BPO) service provider and software development company in the Philippines. This firm offers software consulting, product engineering, and IT solutions to companies around the globe. With a focus on Javascript, this firm uses advanced technology to provide solutions for businesses worldwide. Established in 2005, Orange and Bronze Software Labs has now over a hundred seasoned software engineers and software architects on its staff. It has reported revenues of USD 18-million.
Services: IT Outsourcing
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Ossisto
Ossisto LLC is a dynamic company that provides virtual assistant services to small businesses and entrepreneurs. It helps give small company owners access to easy and cost-effective virtual assistants anywhere in the world. The company has a diverse team of experts from various industries ready to deliver top-tier virtual assistant services and other innovative business solutions. Ossisto’s virtual assistants work tirelessly around the clock to ensure the efficient and timely execution of tasks. Ossisto was founded in late 2017 and serves all types and sizes of businesses from various industries. The company presently has over 150 professionals and has, to date, successfully helped more than 650 customers across five countries.
Services: Admin Support · Back Office Support · Customer Service +3
Industries: Ecommerce · Education · Healthcare +5
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Outcess Solutions
At Outcess, we believe that digital technologies are driving a paradigm shift in how we live, work and play. This shift makes it possible and imperative for businesses to radically reshape how they interact and transact with customers and partners, seamlessly connecting and enhancing all aspects of their operations. Organisations that successfully embrace this shift will reap the benefits of reinventing their businesses, dramatically altering the ways in which they serve their markets, and in the process secure a significant digital advantage. Outcess Solutions is a business process outsourcing (BPO) and integrated customer engagement firm specializing in delivering innovative digital solutions. Each solution is designed to empower customers to optimize the performance of people and organizations. By increasing optimization, the firm allows each client to find effective and efficient solutions. The firm operates under the assumption that technology is shifting the way businesses work. By specializing in assisting clients with embracing this shift, the firm helps each customer interact with technology on a new level and enhance the success of their business.
Services: Full service BPO · IT Services and IT Consulting · Outsourcing Consultancy +4
Industries: Financial Services · Recruiting Staffing · SaaS +1
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Outsource India Data Entry
Outsource India Data Entry is a data entry and back-office outsourcing company providing data entry, document digitization, and business support services. The company is registered in Denver, Colorado, with delivery operations in India serving clients across the US, UK, Canada, and Australia. It supports businesses in industries including healthcare, insurance, finance, e-commerce, real estate, technology, education, and logistics. Its services range from data entry and document processing to finance and accounting support, insurance claims processing, data analytics, automation, customer support, and virtual assistance.
Services: Back Office Support · Customer Service · Data Analytics and AI +3
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Outsource Strategies International
Outsource Strategies International (OSI) is a revenue cycle management company founded in 2002, providing outsourced medical and dental billing services to healthcare organizations across the United States. Headquartered in Tulsa, Oklahoma, OSI supports medical and dental practices with billing, coding, insurance verification, prior authorization, accounts receivable, and denial management. The company works across a range of medical and dental specialties. OSI is SOC 2 Type II compliant and has AHIMA- and AAPC-certified coders. The company has also developed MedGenX, an AI-powered medical coding platform designed to support coding and revenue cycle workflows.
Services: Medical Billing
Industries: Healthcare
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Outsource2
Outsource2india (O2I) is wholly owned by Flatworld Solutions, serving the global market since 1999. The early years saw us primarily developing custom software, but as markets began to develop, we began offering a wide range of specialized solutions in Software, Healthcare, Finance and Accounting, Creative Services, Call Center, Data Entry Services, Engineering Services, and Research and Analytics, among others. Today, Flatworld Solutions and its associate companies have over 600 people in multiple delivery centers spread across India, South-East Asia and South America. And we have over 9000 customers spread across 46 countries. As a business process outsourcing (BPO) company in India, Outsource2India provides a wide variety of services to clients worldwide. After its founding in 1999, they have incorporated its high functioning processes and offerings into 9,000 client businesses. Per their company website, Outsource2India states that they are a one-of-a-kind company that provides BPO services to a variety of diverse businesses and clients throughout the world. The company currently operates in 46 countries and counting. With 600 employees throughout several offices, the firm can provide quality and fast service to its clients. Falling under the parent company of Flatworld Solutions, they have the tools available to expand their outreach and help companies throughout the world.
Services: Business Process Outsourcing
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Outstaff Your Team
Outstaff Your Team is an IT staffing company that helps growing startups and global tech businesses attract, hire, and retain the top talents for Tech, Digital & Creative teams around the world. Our mission is to fulfill global demand for technology by connecting talented people within the booming IT industry. With proprietary recruiting techniques and polished Tech People Ops, we provide all stages of a tech specialist's lifecycle, from CVs screening to onboarding and long-term retention.
Services: Human Resource & Legal · IT Services and IT Consulting · Agency contract partner +1
Industries: Business Consulting and Services · Digital Marketing · Ecommerce +6
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Pacific Global
Pacific BPO, an Access Healthcare company, is a premier provider of healthcare revenue cycle management services that offer focused cost and process optimization solutions to clients in the healthcare industry. Pacific's service offerings to healthcare providers include medical coding, insurance eligibility verification, charge entry, claims submission, payment posting, denials analysis, and posting, secondary and patient billing, AR follow-up, and management, patient help-desk services etc. Pacific Global is a leading provider of cost and process optimization solutions for clients in the healthcare industry. Their headquarters are in Teaneck, New Jersey, with their corporate office and delivery centers based throughout India. Their parent company, Access Healthcare, is one of the largest healthcare BPO service providers. They were acknowledged as a Leader by Everest Group in their 2017 report “Healthcare Provider BPO.” In 2021, they received the Golden Feather Award for Best in HR Technology Implementation, Best in Recruitment & Consulting, and Best COVID-19 Response (Internal). Pacific Global BPO believes in transforming the revenue cycle processes of hospitals, clinics, and medical practices. They accomplish this by using advanced technology and infrastructure and combine it with years of industry experience. The company boasts over 2,200 employees that work with organizations of over 11,000 people.
Services: Medical Billing
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panaHEALTH Care Solutions
PanaHEALTH Care Solutions (panaHEALTH) is a healthcare business process outsourcing provider that handles billing, coding, clinical documentation and patient communication for medical practices in the United States. The company operates as a division of Panacea Smart Solutions and traces its origins to 2016, when its founders brought together experience in healthcare business services and IT administration. PanaHEALTH focuses on the administrative work that takes clinicians away from patients. Its revenue cycle management (RCM) service can cover the full revenue cycle or target a single problem area, such as claim denials or slow collections. Supporting services include medical billing and coding by certified coders, insurance eligibility verification, pre-authorizations, copay collections, accounts receivable follow-up and appeals management, in which its team works directly with insurers to secure payment on submitted claims. On the clinical side, the company provides remote medical scribes who chart during patient visits according to each practitioner's own standards, along with HIPAA-compliant medical transcription and documentation. It also runs a healthcare contact center that manages patient calls, call routing and follow-up. According to its website, panaHEALTH maintains a 98% clean claim ratio and a 92% net collection rate for its clients. The company treats HIPAA compliance and data security as a core part of its operations, an important consideration for any practice sharing patient records with an outside provider. PanaHEALTH combines onshore and offshore delivery. It has offices in Sheboygan and Mequon, Wisconsin, as well as in Noida and Hyderabad, India. This model allows practices to work with a US-based company while keeping the cost of billing and documentation work below that of an equivalent in-house team. Its clients are mainly independent medical practices, clinics and healthcare organizations in the US that want to reduce administrative workload, improve cash flow and cut avoidable denials without adding headcount. For practices comparing medical billing, coding and scribe outsourcing providers, panaHEALTH offers a single partner for billing, documentation and patient contact.
Services: Back Office Support · Customer Service · Finance & Accounting +5
Industries: BPO industry · Business Consulting and Services · Digital Marketing +6
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PartnerHero
PartnerHero is a customer operations outsourcing provider that’s built for the needs of innovative brands, scaling companies, and high-growth startups. We connect talented and capable people from all over the world with companies who care about delivering a high quality customer experience, while doing right by people, place, and planet. Our values-based approach raises the bar for our industry by investing in our employees’ empowerment and career growth, paying above market salaries, and maintaining a focus on quality and performance. Unlike traditional BPOs, our executive team is made up of people with both outsourcing and startup experience, meaning we’re not just service providers, we’re thought-partners for the companies we serve. Our services are uniquely suited to work with companies at all stages because we: don’t lock partners into long-term contracts – our standard is 30-days, rolling • have flexible options that can rapidly scale when you need extra support • can build bespoke, customized, dedicated teams to support complex needs • have deep domain expertise in SaaS, ecommerce, fintech, healthcare, edtech, and more • operate offices around the world, giving us a truly global, 24/7 reach • deliver insights and thought partnership to help partners succeed in all aspects of CX When you choose PartnerHero as your BPO, you know you’re getting an extremely high quality team at an affordable rate. Our focus on our associates allows us to hire the top 5% of talent in the geos where we operate. That because we: Operate with transparency • Pay salaries 10-20% above other BPOs • Offer amazing global benefits • Focus on career development and growth • Celebrate diversity It’s no wonder we have industry-leading employee retention rates! Lower turnover means our partners get a higher quality service and our associates can truly become extensions of their team. Our menu of services includes: Customer support (email, chat, voice, social, and SMS) • Trust & safety • Content moderation • Quality assurance as a service • Software QA • BPO vendor management • CRM/helpdesk installation and maintenance • CX insights and strategy PartnerHero is a staffing company that specializes in staffing startups with teams for customer support, quality assurance, and software QA. Headquartered in Boise, Idaho, the company has over a thousand employees and operates 19 hubs across the globe. The company was founded in 2014 to offer economic opportunities to economically underserved communities around the world, allowing talented individuals to achieve success. PartnerHero makes it simple to increase staff as a company grows by offering pay-as-you-go, dedicated service teams, and full-time employees. PartnerHero can also help scale the systems and processes that support a growing team as a company scales.
Services: Customer Service · Full service BPO · Call center +1
Industries: Ecommerce · Educational Businesses · Financial Services +5
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Patient Calls
PatientCalls is a 24/7, full-service telephone answering service supporting the medical and health industries. As a secure and HIPAA-compliant liaison between patients and medical staff, we help medical companies of all sizes receive, process, and protect Personal Health Information (PHI) while maintaining the highest level of quality and accuracy. Patient Calls is an innovative business process outsourcing company for the medical industry. Founded over 20 years ago, this BPO offers clients customizable customer service solutions. This company has a strong focus on providing the best customer service for medical professionals. It has been fine-tuned to serve the medical industry, where they take a comprehensive approach that is also secure and safe. They have created technology that was developed specifically to process and protect patient information. This BPO is known as an industry leader and has top-notch security for clients. Patient Calls receive 15% of growth every year. Over 50% of its growth comes from client referrals.
Services: Call Center
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PCITS
At PCITS we have extensive experience delivering call center customer support to a global clientele. Our technology-enabled solutions enable smooth multi-channel engagement and ensure excellent results. Our customer service representatives respond to client inquiries, offer solutions to technical issues, and suggest low-cost strategies to create new leads. A global provider of call center services, we offer adaptable solutions that are tailored to the requirements of our customers. We can help you improve your brand’s reputation as well as the customer experience. Use our prompt and effective call center assistance to scale fast based on your company’s needs. Reasons To Choose Us Improved customer support is the key to successful economic growth. It facilitates the execution of company operations flawlessly, which guarantees an undivided focus on core competencies. More than 90% of organizations feel the need for modernized infrastructure to fulfill heightened customer support requirements in this age of customization and self-help kiosks. Now providing streamlined customer support services at lower costs has now become a major priority. While small enterprises must evaluate their budget limits before implementing an in-house setup, on the other hand, large organizations and MNCs need the support for extra support to handle several calls despite having the resources. In this scenario, the ideal approach is to contract with a reputable service provider like PCITS to outsource call center services. PCITS houses a prompt, courteous, and punctual team of consultants who are thoroughly trained to offer top-notch assistance to customers and assure them of the greatest returns on their investments by providing top-rated, superior-quality products and services. PCITS was founded in 2009. It is a global leader in call center solutions, delivering seamless, technology-driven customer support to businesses around the world. The company is well-known for its agility, innovation, and people-first approach, as it helps brands strengthen customer relationships while boosting operational efficiency. PCITS understands the importance of fast, reliable, and personalized service. Its expert customer service representatives manage everything from technical support and inquiry handling to lead generation and customer retention, always with a focus on creating value. Each interaction is designed to enhance the customer experience and reflect the quality of the brand it represents. What sets PCITS apart is its multi-channel capability, powered by AI and cloud-based tools. Businesses benefit from streamlined communication across voice, chat, email, and social media, without the friction. This call center solutions company adapts quickly to shifting needs, making it easy to scale support teams as demand grows. Trusted by BPO leaders and businesses of all sizes, PCITS simplifies support, accelerates growth, and helps clients build stronger connections with their audiences. The team works as an extension of each client’s brand, driven by results and powered by innovation. PCITS elevates customer service into a strategic advantage.
Services: Customer Service · Digital & Content Marketing · Finance & Accounting +5
Industries: Advertising & PR · Consumer Services · Digital Marketing +6
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PCMSI
At Professional Communications Messaging Service, Inc (PCMSI), we are the knowledgeable, courteous voice that reliably answers your phone – and so much more. We pride ourselves in providing high quality custom professional answering service and have done so for over 55 years. Our service is easy to set up, affordable, and completely customized to fit your needs. We are proud to be nationally recognized as one of the Top 10 Answering Services. PCMSI is a professional answering service with a history stretching back to its foundation in 1962. Headquartered in Erie, Pennsylvania, with other Pittsburgh, Rochester, Buffalo, New York City, and Cleveland, PCMSI provides high-quality and customizable services. It allows businesses of all sizes to outsource their answering services to friendly, knowledgeable professionals, thus saving time while still connecting with customers promptly. It has been named “the most innovative and technologically advanced, U. S.-based customer call center service available” on the market today. Currently, PCMSI employs more than 100 people and generates a revenue of between one and five million dollars. It’s been a stable presence in the telecommunications industry for decades.
Services: Call Center
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People First BPO
People First BPO is about growth Your growth. BPO services from partners focused on helping you scale. You shouldn’t have to lose opportunities for growth because you don’t have the right people supporting you. - You shouldn’t have to put off scaling because you’re not sure you can take on the task-load – or the cost – that comes with hiring the people you need. - You shouldn’t have to worry about losing customer satisfaction because you’re stretched too thin to provide a level of service you’re proud of. That's why at PFBPO, we provide: - Outsourced back office support that keeps your business running smoothly - Outsourced customer service support that keeps your customers feeling well-taken-care-of - Happy, well-trained employees dedicated to your work for the long haul - and for more manageable salaries - Educated, English-savvy customer service reps with communication skills polished enough for high-end customers - Partners on the management level who respond within minutes to any question or need The People First BPO process Discovery - We learn your business, defining your outsourcing needs and dealing with the technical side of working together successfully. Candidate Vetting - We recruit and pre-qualify potential hires, brining you only those well-suited to your needs. Client Interviews - You interview your pre-vetted candidates, providing feedback until you’ve found team members you’re happy with. Employee Onboarding - We bring your selected candidates through the PFBPO hiring and training process. Then you provide your business-specific training. Ongoing Support - We keep your BPO team accountable, productive and well-taken-care of, working with you to ensure you’re maximizing your BPO investment. Start building your People First BPO team today!
Services: Back Office
Industries: Consumer Services · Ecommerce · Healthcare +2
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People Partners
PeoplePartners is an ISO-certified offshoring partner built on proven systems and globally recognised standards. They run on EOS, are Great Place to Work® certified, and were named a Fortune 100 Best Places to Work For in Southeast Asia in 2025, ensuring consistency, security, and a culture that performs. Serving clients across Australia, the US, Canada, and New Zealand, PeoplePartners designs dedicated offshore teams around each business, re-engineering workforce structures to deliver up to 70% cost savings without sacrificing performance or values. Backed by zero upfront costs, no long-term lock-in, and a 90-day replacement guarantee, they give clients the freedom to scale confidently, focus on growth, and build teams that create lasting impact. PeoplePartners is an ISO-certified global offshore staffing and BPO partner supporting businesses across Australia, the United States, Canada, and New Zealand. Founded in 2014, the company focuses on workforce re-engineering by redesigning how work is structured, resourced, and delivered using offshore talent, proven systems, and globally recognised standards. Rather than simply filling roles, PeoplePartners builds workforce models that reduce costs, increase operational capacity, and improve long-term performance. Businesses seeking a people-first and systems-driven approach to outsourcing can learn more about PeoplePartners’ end-to-end workforce solutions here.
Services: Full service BPO
Industries: Advertising & PR · Digital Marketing · Ecommerce +14
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Performant
Billions of dollars are lost each year to waste, improper payments and unpaid debts. Performant helps organizations enhance revenue and contain costs by preventing, identifying and recovering outstanding and improperly paid assets. We apply our experienced staff and proprietary technology to make an immediate financial impact for our clients. Performant operates out of five offices and includes a team of over 1,500 staff to provide asset recovery and technological support to collect data, recover assets and payments while improving the company’s overall performance. The organization offers virtual, remote services, which include financial recovery and collection services. This public-traded company offers a solid performance record and has been in operation since 1976. Performant provides a wide range of services and a diverse selection of staff and teams available globally for many types of businesses and agencies.
Services: Medical Billing
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Personiv
Personiv specializes in tailored finance and accounting outsourcing solutions that drive operational efficiency, saving you valuable time and resources. With over 40 years of expertise, we transform routine financial tasks into strategic opportunities for cost savings and growth, reducing costs by more than 50%. Whether you need to add just one AP person, or an entire finance department, our scalable solutions are customized to your needs, so you can focus on your core business. Discover how Personiv can help you do more with less at www.personiv.com. People-centered outsourcing sets Personiv apart from other online companies. The firm streamlines your accounting and finance, supporting the team you work with and ensuring compliance worldwide. The company’s back-office solutions lead to solid customer experiences with little cost to you, making Personiv an excellent resource for managing your workload while maintaining a low financial impact. Personiv uses its more than 35 years of experience helping companies grow to deliver products and outcomes specifically tailored to your business needs.
Services: Back Office Support · Customer Service · Finance & Accounting +5
Industries: BPO · BPO industry · Business Consulting and Services +4
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Perssist
Perssist is a virtual personal assistant that uses great people supported by proprietary technology to provide anyone with 24/7 on-demand support. Perssist is a problem solver, time saver, and a single point of contact to help you through anything that comes up on your to-do list. Perssist is made up of a team of passionate multi-taskers and efficient delegators who think Perssist could change the way everyone lives their lives.
Services: Virtual Assistants
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Physicians Revenue Group, Inc.
Physicians Revenue Group, Inc. Is a trusted medical billing and revenue cycle management company helping healthcare providers streamline operations, reduce claim denials, and maximize revenue with efficient, HIPAA-compliant solutions. Physicians Revenue Group (PRG) is a USA-based medical billing company with over 20 years of experience helping healthcare providers thrive through expert revenue cycle management. The firm has been delivering customized billing solutions tailored to meet the unique needs of medical practices across the country. Its team of experienced billing specialists handles every aspect of the billing process, so healthcare professionals are able to focus fully on patient care. PRG combines advanced technology with industry expertise, helping to improve operational efficiency and support long-term financial growth. Its array of services is all designed to enhance revenue flow and reduce administrative burden. The company partners closely with each client, acting as a reliable extension of their practice. Physicians Revenue Group’s mission is to drive financial clarity and peace of mind for healthcare organizations through end-to-end billing solutions. Its vision centers on giving providers the freedom to prioritize patient care while experts manage the business side of medicine. Physicians Revenue Group continues to stand out as one of the leading medical billing companies in the USA through its results-driven approach, accountability, and service quality. Practices that work with PRG gain a trusted partner in today’s evolving healthcare landscape.
Services: Full service BPO · Other · Specialised agency +1
Industries: BPO · Business Consulting and Services · Digital Marketing +2
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Pomeroy
Pomeroy is an industry-recognized North American IT services company. We help our clients in Retail, Healthcare, Financial Services and Manufacturing, for example, to optimize and enhance their digital infrastructures to transform the workplace experience with the resources required to assess, design, deploy and continually innovate in an agile, flexible IT environment. Based in Hebron, Kentucky, Pomeroy provides outsourced information technology services to enhance its clients’ workplace operations. In its 40 years of operation, Pomeroy has dedicated its focus to its hundreds of clients. Pomeroy’s employees work hard to make sure all clients have exceptional customer service experiences. Treating clients with great respect and getting the work done efficiently has paid off for Pomeroy, as more than 70% of the firm’s client base has been on board for longer than 10 years. Pomeroy is a relatively large work services outsourcing company, with an estimated 1,000-5,000 current employees. Pomeroy’s employees are highly trained in their fields and keep up to date on recent technological advancements so they can provide clients with the most accurate and innovative solutions possible.
Services: IT Outsourcing
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PowerGate Software
PowerGate Software is a global software development partner specializing in full-cycle digital solutions. Since 2011, we’ve delivered 250+ projects across healthcare, fintech, education, and more – helping startups and enterprises bring their ideas to life with scalable, high-quality technology. With offices in Australia and the United States, and teams across North America, Europe, and Asia-Pacific, we’re positioned to support clients close to their markets with speed and flexibility. Our services span custom software and mobile/web development to AI, blockchain, cloud platforms, and ERP systems. As a double-certified ISO 9001 / ISO 27001 company, we deliver secure, reliable solutions that reduce operational costs, boost productivity, and improve margins from day one.
Services: IT Outsourcing
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Prakat Solutions
Prakat Solutions is an ISO 9001-certified advanced Information Technology (IT) Solutions Provider for global industries, institutions, businesses, and individuals. Experts in different areas of the IT industry that include business management, infrastructure, networking, software, telecommunications, cloud computing, security, automation, research, and more, Prakat’s technologists continue to reshape the world of business and drive success in real-time. Prakat Solutions is a highly advanced IT solution provider, helping businesses improve their digital platforms and stay ahead in an ever-evolving technology landscape. With a decade of experience and a global team of up to 200 employees, Prakat Solutions operates from offices in India and the U. S., providing next-gen technology services that help digitize legacy systems and transition to cloud-based systems. Prakat Solutions remains a leading provider in the industry and reports a revenue of $18.8M, demonstrating its success in delivering high-quality IT solutions to clients.
Services: Output-based
Industries: Hardware Tech/IT
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Pride
Pride BPO is a leading business process optimization firm dedicated to providing a wide range of services to a diverse and growing clientele. We partner with clients to deliver broad solutions such as process re-engineering, finance and accounting, human resource outsourcing, analytics, and other mid-to-back office functions. We specialize in providing services to the insurance, healthcare, and financial services industries. Pride BPO is a global leader in business process optimization, offering a diverse range of services to clients worldwide. The BPO company is a subsidiary of Pride Global, human capital solutions and consulting firm headquartered in New York, United States. The BPO firm collaborates with customers to deliver solutions that include process re-engineering, human resource outsourcing, analytics, finance and accounting, and other mid-back-office functions. The minority-owned business has a mission to provide the highest considerations for its stakeholders by hiring, training, and equipping the best talents who will work together to deliver its objectives. Pride BPO stakeholders include clients, employees, vendors, investors, and temporary workers.
Services: Business Process Outsourcing
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Pride Global
Pride Technologies India is an ISO 9001:2008 certified division of Pride Global, a private equity holding company headquartered in New York with operating and portfolio companies located in the United States, India and Brazil. Established in 2006, we specialize in four key areas of service – Human Capital Management, Business Process Outsourcing, Financial Accounting & Human Resource Shared Services and IT Services. Pride India has its head office in a advanced facility located in ‘SP Infocity’, one of Chennai’s prestigious IT/ITES Parks strategically located in the heart of the city, at the IT Corridor in Chennai and has branches in Mumbai and Baroda.
Services: Staffing & EOR
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Primed Billing
In today's climate, healthcare providers are seeing their profit margins shrink and demands on their time go up. To continue providing quality healthcare, they will have to adopt more efficient business strategies and processes. Primed Billing is delivering such efficiencies to healthcare providers and businesses with our proven processes, people and technology that delivers on improved cash-flow and less office distractions. Primed Billing uses its 10+ years in the business to provide unparallel professional, personable medical billing that provides the stability and transparency in cash flow that your practice requires. Each client (large or small) receives a personalized service to fit their specific needs with affordable rates. Primed Billing is a medical billing company built to assist healthcare providers in keeping their efficiency up as margins in this industry shrink. Quality healthcare is a vital service, and Primed Billing is the solution for practices that may struggle to achieve stability and transparency. Primed Billing was founded in 2003 to provide every client, regardless of company size, efficient and personalized service that can affordably improve their quality of life. The main objective of Primed Billing is to ease doctors’ paperwork and grant them the time needed to offer the best care possible to their patients. With over a decade of industry experience in medical billing and practice management, you would be hard-pressed to find a better BPO offering these services. The primary factors of their business are easy to understand and align well with their simple goals.
Services: Medical Billing
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PrishuSoft Solution
Prishusoft is a software development company founded in 2011, helping startups and established businesses build custom web, mobile, and enterprise applications. Based in Ahmedabad, India, with a US office in Towson, Maryland, the company has delivered more than 750 projects for over 350 clients. Its work covers industries including fintech, healthcare, education, insurance, real estate, transportation, hospitality, and retail.
Services: IT Services and IT Consulting
Industries: Education · Financial Services · Healthcare +6
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ProDevs Outsourcing, Inc
ProDevs is a technology talent and outsourcing company that connects local and global companies with vetted African tech professionals. Founded in 2020, it has an office in Yaba, Lagos, in Nigeria, with a US base and a presence in Canada, and it serves founders, startups and enterprise teams. The company describes its offer as modern hiring infrastructure for global teams. Clients can request product, engineering and design specialists, and ProDevs says it can match candidates to a client's stack and time zone within 48 hours. Its talent network includes full-stack developers, product designers, QA testers, machine learning engineers, product managers and other specialists, many of whom work US or European hours. ProDevs offers two main engagement models. In the first, it recruits, vets and assembles a dedicated tech team that works directly with the client inside its own tools, such as Jira, Slack and GitHub, while ProDevs handles payroll, compliance and retention and the team scales up or down with the roadmap. In the second, ProDevs builds and ships the product itself, covering architecture, design, development, testing with automated tests and CI/CD, deployment and post-launch support, with weekly demos. The company notes that many clients start with the build model and later bring the team in-house. Its wider product suite includes on-demand squads of senior engineers, designers and product leaders, and workforce operations pods that manage payroll, legal coverage and performance for multi-country teams. It also runs Evalia, an assessment and interview intelligence platform with AI interviews, skill assessments, proctoring, pipeline management and talent pools, designed for in-house hiring teams that want a structured, repeatable process. According to the company, enterprise teams at MTN are among its clients, and it describes its network as vetted through structured hiring workflows and rigorous assessment. ProDevs suits startups and technology companies in North America, the UK and Europe that want to hire African engineers and designers quickly, build a dedicated remote team with payroll and compliance handled, or outsource a full product build.
Services: Global Payroll & Compliance · IT Services and IT Consulting · Recruiting & Talent Acquisition +1
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Promantra
Since 2003, Promantra has been a leader in Revenue Cycle Management for Hospitals, Clinics and Medical Practices across the US. Over 350 professionals help our clients with medical transcription, medical coding, claims management and revenue recovery challenges every day. Promantra is a privately-owned company that provides end-to-end Business Process Outsourcing (BPO) services for clinics and medical practices throughout the United States. This firm offers IT solutions, medical transcription services, and a wide variety of back-end tasks catered to the healthcare sector. Founded in 2003, this firm has headquarters in the United States and a support center in India. This firm employs over 500 staff members across its various global locations. This firm has reported revenues of USD 93-million.
Services: Medical Billing
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Prospect Healthcare Solutions
Prospect Healthcare Solutions is a US medical billing and revenue cycle management company that serves healthcare providers across the United States. Founded in 2021 and based in Kaufman, Texas, it provides outsourced billing, coding, credentialing and related services so that providers can focus on patient care. The company describes itself as a full-service medical billing company. Its billing process covers the whole revenue cycle, starting with credentialing and enrolling providers with insurance payers, then moving through charge entry and claim submission. Submitted claims are reviewed to catch errors, delays and rejections, and denied or underpaid claims are analyzed and corrected quickly to limit revenue loss, before final payment posting. Core services include medical coding, denial management, accounts receivable follow-up, insurance follow-up and payment posting. The company also supports patient registration and intake, insurance and eligibility verification, and provides virtual medical assistant and medical scribe services. Its practice management support extends to scheduling, electronic billing and reporting. Prospect Healthcare Solutions works with physicians, clinics, hospitals, laboratories, urgent care centers, behavioral health organizations, home health agencies and other providers. The specialties it lists include nephrology, cardiology, internal medicine, family practice, mental health, podiatry, ambulatory surgery and DME billing. The company says it is HIPAA compliant, employs certified billing specialists and has helped more than 1,000 healthcare providers. It offers a free billing or practice assessment for prospective clients. It is led by CEO Murtaza A Tahir, who, according to the company, has more than 18 years of experience in the medical billing industry, a background in law and certification as a professional medical biller. According to the company, its approach reduces administrative workload and improves cash flow for practices of different sizes. Prospect Healthcare Solutions suits independent practices, clinics and specialty providers in the US that want to reduce claim denials, speed up reimbursements and hand off billing and credentialing administration to an outside team.
Services: Back Office Support · Finance & Accounting · Specialized BPO Vertical
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ProtonBits Software Private Limited
ProtonBits is a dedicated developer staffing and software development company founded in 2016, helping businesses add pre-vetted technical professionals to their teams without going through traditional hiring processes. Headquartered in Ahmedabad, India, ProtonBits provides dedicated developers and specialists for web, mobile, SaaS, UI/UX, and digital marketing projects. Clients can engage talent on a full-time, part-time, or hourly basis.
Services: IT Services and IT Consulting
Industries: Digital Marketing · IT Services and IT Consulting · Software Tech/IT
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ProtopVA
At ProtopVA we believe that the future of work is virtual and go above and beyond to help our clients streamline their operations and increase productivity through remote outsourcing and additional growth resources. Our commitment to help our clients succeed in the global marketplace drives everything we do. ProtopVA aids global businesses by supplying seasoned virtual assistants suited to their specific needs. This industry-leading provider is committed to helping growing companies to tap into dedicated and talented Latino virtual assistants. It strongly believes that the “ future of work is virtual,” this is mainly why it is fully devoted to honing and continuously improving its VAs' skills and knowledge in specific fields. ProtopVA has VA specialists for various job roles with vast experiences working with clients in various sectors.
Services: Admin Support · Animation & Multimedia · Customer Service +11
Industries: Advertising & PR · BPO · Business Consulting and Services +20
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Provalus
Provalus is purpose-driven… elevating under-served communities by creating technology, business and support careers for undiscovered talent in the U. S. Provalus offers Support, BPO and ITO services. We hire and develop the best and brightest untapped talent in our small towns and rural communities to deliver a remarkable experience for clients and end-users alike. By creating opportunities where there were none; with companies that believe in America’s future, Provalus is generating a dedicated superior workforce. We are fueling a new era of technology talent equipped to strengthen America’s future.… PROVIDING OUTSOURCING VALUE FROM THE U. S.
Services: IT Outsourcing
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ProView
PvG was first founded, formed, and created on a belief that there was a better way to administer benefits at a lower cost without sacrificing quality. Using a combined 60 years of experience in employee benefits and administration, we deployed deep domain expertise, developed technology-based solutions that enable the workflow of administration, hired and trained the best employees and opened the doors of the first employee benefits administration company offshore. ProView is a project management tool that helps businesses and other organizations achieve their goals efficiently. It’s based in the cloud and allows for better task administration. The platform allows users to create, assign, manage, and report on tasks in real-time. This project management tool provides several features to help users better collaborate with their team members and effectively complete whatever project. Proview’s revenue that was last reported was about 50 million USD.
Services: Full service BPO · Human Resource & Legal · Specialized BPO Vertical +1
Industries: Others
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PTIGlobal
PTIGlobal is your top-tier solution for Translation, Localization, Quality Assurance, Testing, Voice Recording, Subtitling and Managed Services. With more than 35 years of experience in the localization and translation industry the team at PTIGlobal is positioned to help you continue to expand your business globally and to reach the burgeoning non-English speaking market in the U. S. We provide translation services in over 47 languages. Our localization teams insure that your product or service has the look and feel of having been developed in the target markets. Our Quality Management System is ISO 9001:2008 certified. Our advanced in-house recording studio delivers native quality voice-over services at a cost well below our competition. Our Managed Services Division can provide services ranging from on-site Localization Project Management, Quality Assurance and Validation Testing to Technical Writing and Engineering.
Services: Knowledge Process Outsourcing
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Pure Billing
Pure Billing LLC is a complete revenue cycle management company, offering services to our niche client base. Our experienced and knowledgeable staff members are ever ready to take on any new projects based on their skill sets. We cater to almost all specialties, Cardiology, Chiropractic, Internist, Pulmonologist, Nephrologist, Pediatrists, OBGYN, Orthopedics, and Surgery centers. Our cost-effective and variable fees structure is suitable for all sizes of practices. Pure Billing is a medical billing company that specializes in Revenue Cycle Management (RCM) solutions for healthcare providers. Founded in 2021, the company is backed by a team of experienced professionals with extensive knowledge of the U. S. Healthcare system. They are dedicated to providing top-tier solutions to help clients overcome challenges in running successful practices. Pure Billing aims to become the leading, comprehensive service provider in the medical industry.
Services: Admin Support · Full service BPO · Outsourcing Consultancy +2
Industries: Healthcare
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