BPO Companies in Pasay

Outside our office, you’ll find amazing restaurants, shops and parks right on the doorstep. Inside, you’ll discover our own top-rated restaurant serving free meals during office events, plus monthly fruit/vegetable bags to keep the energy flowing. Whether you’re just starting out or ready to take your next big step, there’s room to grow fast here. You’ll sharpen your skills, stretch your abilities, and take your career further than you imagined. Warm, open and collaborative – our people make the difference. You’ll work alongside talented, supportive people who are as invested in your success as their own. Our Risk and Payments team protects both players and the business from the threat of fraud. We verify customer accounts and monitor transaction trends to identify any potential risks. It’s detailed, high-impact work that builds security and confidence across our brands. Our Compliance team helps us navigate the complex laws and regulations that govern our industry. We build strong relationships with regulatory bodies, carry out regular audits, and lead employee training in areas like data protection and cyber security. Our work keeps our operations transparent, compliant and accountable. Our CDD team plays a crucial role in protecting vulnerable players and preventing financial crime. We investigate alerts linked to criminal activity, verify source of funds, and conduct thorough customer reviews – all in line with the Anti-Money Laundering Council (AMLC) and Safer Gambling guidelines.

Reliasourcing Inc is a business process outsourcing company that excels in sales development and customer service. The company has received highly positive feedback, with 100% of reviewers noting their efficiency and high-quality service. Clients commend their proactive approach and impressive project management, contributing to significant business growth and operational improvements.

RM Advent Global Services Inc. Is a global recruitment agency operating out of Pasay City, Philippines. Their core focus is connecting businesses with qualified talent, positioning themselves as a reliable partner for companies looking to source skilled professionals through outsourcing channels or direct placement arrangements. As a Philippines-based recruitment firm with a global orientation, RM Advent Global Services bridges the gap between employers and candidates across markets. The Philippines has long been recognized as a premier outsourcing hub, and agencies like RM Advent Global play a practical role in helping organizations access that talent pool efficiently, whether for BPO roles, back office functions, or specialized positions. The company carries a 4.6-star rating from its reviewers, reflecting consistent client satisfaction across its recruitment engagements. For businesses exploring staffing solutions or building out teams in the Philippines, that track record provides a reasonable signal of service quality. If you are looking for a recruitment partner with a global scope and Philippine roots, RM Advent Global Services Inc. Is worth reaching out to directly for a conversation about your specific hiring or outsourcing needs.

Stefanini Philippines brings the full reach of a global technology consulting firm to businesses across the country and the region. With more than 35 years of international experience and active operations in 104 countries, the company delivers IT outsourcing, AI-driven services, and managed technology solutions that have placed it among the top 100 technology companies in the world. For organizations seeking a proven partner in outsourcing and digital transformation, Stefanini offers both local execution and access to a delivery network few providers in the BPO Philippines market can match. The company's service portfolio spans seven core areas. In technology, Stefanini provides AI solutions, cloud computing, hybrid infrastructure management, UX design, and digital product development. Its operations practice covers automation, predictive analytics, and self-service platforms that reduce manual workloads across back office and front-office functions. Data and analytics capabilities include architecture, engineering, governance, and data science. The cybersecurity practice protects applications, cloud environments, OT and IoT systems, and core infrastructure through continuous monitoring. Rounding out the portfolio are specialized practices in manufacturing technology, marketing technology (CRM, content, e-commerce, and media), and financial technology covering payments, security, and digital channels. Client outcomes illustrate the concrete impact of what Stefanini delivers. Ford co-created a digital scheduling platform with Stefanini, converting an analog process into an AI-first experience that now earns five-star ratings from 80% of customers. A leading natural resources company cut operator field trips by 27% after an IoT and AI-powered environmental monitoring deployment in the Amazon. One of the world's largest steel producers achieved a 4% reduction in energy consumption through a real-time AI model that catches rolling mill blockages before they escalate. A luxury jewelry retailer modernized its technical support with an omnichannel virtual assistant and adaptive portal, with 84% of employees rating the new experience positively. The depth of Stefanini's client relationships distinguishes it from more transactional outsourcing providers. Across more than 1,300 active clients, the average engagement runs 14 years. More than 250 AI projects are actively running within its client base today, reflecting a firm that treats artificial intelligence as a standard delivery capability rather than a specialty add-on. For companies looking for an AI-ready BPO and technology partner rather than a commodity customer support or call center Philippines option, that retention record carries real weight. To explore what a partnership with Stefanini Philippines could look like for your organization, reach out to their team to schedule a consultation.

TSA Group is an Australian customer experience company that delivers contact center outsourcing, CX consulting, and cloud-based engagement technology for businesses that want to strengthen how they connect with their customers. Operating a delivery hub in Pasay City in the Philippines, TSA offers Australian brands a combination of local market understanding and offshore operational efficiency. For companies that want a BPO partner who understands the Australian customer, not just the process, TSA is built around that specific need. The core outsourcing offer covers the full customer lifecycle. Services include inbound care and customer support, outbound sales and acquisition, collections, and back-office processing. As a contact center Philippines provider with a deliberate Australian market focus, TSA treats itself as an extension of its partners' businesses rather than a standalone vendor. Client teams handle customer interactions with the brand consistency and accountability that a transactional call center cannot provide. Beyond execution, TSA runs a consulting practice that works with organisations to rethink their customer experience strategy before any delivery team is stood up. This means reviewing channel design, engagement models, and service structure to identify where the real gaps are. It is a practical starting point for businesses that know their current customer experience is underperforming but are not yet sure where to begin fixing it. On the technology side, TSA designs and deploys cloud-based contact center infrastructure built on AWS and Amazon Connect. Clients get omnichannel capability across voice, digital, and blended channels without the capital cost of legacy on-premise systems. The AI-ready BPO platform supports personalised, scalable customer interactions and can adapt as volumes and channel preferences shift over time. TSA Group has received industry recognition in technology, sustainability, and contact center operations, reflecting its focus on quality and continuous improvement. Its Pasay City base in Metro Manila positions it well for Australian businesses seeking high-quality customer support outsourcing at competitive price points. If you are evaluating BPO Philippines options for customer care, sales, collections, or back-office work, reach out to TSA through their website to discuss how their outsourcing model fits your business.

TTEC (formerly TeleTech) is one of the most recognized names in global customer experience outsourcing, and its Pasay City facility at Two E-com Center puts a world-scale BPO operation right in the center of Metro Manila's growing business district. Companies that partner with TTEC gain access to a mature, process-driven contact center infrastructure backed by decades of CX delivery across multiple continents. The Philippines operation focuses on the full customer lifecycle: handling inbound support, resolving technical issues, processing back-office transactions, and managing customer interactions across voice, chat, and digital channels. TTEC combines trained Filipino agents with its proprietary technology platform to keep quality consistent and reporting transparent for its clients. TTEC's client base typically spans large enterprises in telecommunications, financial services, healthcare, and retail, sectors that demand high-volume, compliance-aware support operations. The company's experience working with complex regulated industries means its teams are accustomed to strict data-handling protocols and performance SLAs. The Pasay City site benefits from proximity to the Mall of Asia Complex and key transport links, making it a practical choice for talent recruitment and operations in the National Capital Region. As a BPO Philippines anchor employer, TTEC contributes significantly to the local outsourcing workforce. Businesses exploring call center Philippines options or looking to consolidate their customer support outsourcing under a single provider with global reach should consider requesting a consultation with the TTEC team to discuss service scope and engagement models.

Get VXIted about building a career where your uniqueness is celebrated and your voice truly matters. We offer a vibrant, supportive environment that champions teamwork, growth, and inclusion. VXI Global Solutions and its Recruiting/Hiring managers will only contact you from an official @vxi.com email address. VXI may communicate or contact you via text message, but will never ask you to pay money or send you checks during the job application process for equipment or in exchange for employment opportunities or other services. If you receive emails from individuals claiming to work on behalf of VXI using any other email address, especially a personal email account, or if you receive communications that seem suspicious, ask for payment or appear fraudulent, please contact us immediately at us.hr@vxi.com Welcome to VXI Global Solutions. We are a passionate team with a singular focus: designing, creating and delivering exceptional customer experiences and operational excellence. “Passion for People” means a culture of inspiration, cooperation and positive impact. Our Teams of Trust are just one example of how we value and encourage close collaboration and healthy debate. We focus on teamwork and nurturing the personal and professional development of all our employees. It’s the reason over 80% of our operations leaders have been promoted from within. VXI Global Solutions (VXI) is a leading provider of business process and information technology outsourcing services for companies. We specialize in call center and BPO services, software development, quality assurance testing, and infrastructure outsourcing.

W. Bridges Manpower Corp. Is a staffing and manpower agency based in Pasay City, Philippines, placing qualified workers with client businesses and managing the employment administration that comes with it. Since 2018, the agency has operated with a single focus: making sure the right people end up in the right roles, and that they stay supported once they get there. With a 4.6 rating across more than 900 reviews, the company has built a solid track record in workforce outsourcing that businesses across the Philippines can rely on. Their core service is manpower deployment. The team handles sourcing, screening, and placement with attention to how candidates fit a client's actual operations, not just whether they clear a job description on paper. Beyond placement, W. Bridges manages payroll processing, making sure deployed employees are paid correctly and on schedule. Statutory benefits administration is included as well, with the agency handling the compliance paperwork tied to government-mandated contributions so clients do not carry that burden themselves. For businesses that want to develop their deployed workforce, W. Bridges also designs and delivers training programs built around specific organizational goals rather than generic off-the-shelf content. The deployment model suits companies that need qualified staff without building out a full HR infrastructure. Growing businesses that are adding headcount quickly, and established organizations looking to reduce employment risk through outsourcing to a compliant local partner, are the kinds of clients the agency is set up to serve. What distinguishes W. Bridges operationally is the care extended to the people they place. Every deployed employee receives all government-mandated benefits plus HMO coverage and group life insurance. The agency tracks employee satisfaction as a formal metric and treats it as directly connected to client outcomes. Staff testimonials from operations, recruitment, IT, and data management roles reflect an organization where people stay and advance over time, which translates into more stable, consistent service for clients. Post-deployment, the agency provides ongoing account support rather than treating placement as a one-time transaction. For businesses in the Philippines seeking staffing support, payroll management, or HR compliance assistance, W. Bridges Manpower Corp. Offers a structured partnership grounded in eight years of operational experience. Reach them at +63 917 134 3141 or through wbridgesmanpower.com to discuss your workforce requirements.