Ecommerce BPO Companies in the Philippines
145 verified companies
Close to 150 directory companies serve ecommerce clients, making it the second-largest vertical here. The work spans pre-sale chat, order and returns handling, catalog and listing management, and marketplace operations across Amazon, Shopify, and regional platforms.
Ecommerce support is seasonal by nature, and the Philippine market has adapted: providers in this vertical are unusually good at surge staffing for peak season, often flexing teams 2 to 3 times baseline for the November-to-January window.
The companies below all serve ecommerce clients, pulled live from the verified directory with services, team size, and contacts on each profile.
RemoteCoworker
RemoteCoworker gives businesses a practical way to scale customer support and back office operations without the overhead of building in-house. Based in Manila, a leading BPO Philippines hub, the company connects clients with trained virtual assistants and support agents who handle the day-to-day work that keeps operations moving. Whether you need a dedicated customer support team managing inquiries or back office staff processing data and handling administrative tasks, RemoteCoworker keeps things straightforward and affordable. Companies across a range of industries use this kind of outsourcing to stay focused on core business while keeping service levels high. As more businesses look for AI-ready BPO partners that can adapt to changing workflows, RemoteCoworker is a strong option in the call center Philippines market. If you want to explore what a cost-effective remote team looks like for your business, reach out and request a quote.
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Select VoiceCom
Select VoiceCom is a call center Philippines businesses rely on for customer support, back office processing, and technical assistance. Based in Cebu City, they serve clients across a wide range of industries, including healthcare, financial services, retail and e-commerce, real estate, logistics, and telecommunications, among many others. Their service offering covers the full customer journey. Agents manage inbound inquiries, lead generation, appointment scheduling, forms processing, claims handling, bookkeeping, and marketing support. Industry-specific teams are also available for sectors like clinical research, pharmaceutical marketing, legal screening, and IT managed services, making it practical to consolidate multiple outsourcing functions under one BPO Philippines partner rather than splitting work across vendors. For companies weighing customer support or back office outsourcing in the Philippines, Select VoiceCom is worth a direct conversation. Reach out to their team to discuss your requirements and request a quote.
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SERPWeave
SERPWeave is a Philippines-based SEO agency helping small businesses get found online through strategies built for how search actually works today. Led by Rhea Bigcas, the team focuses on Local SEO, Technical SEO, Google Business Profile optimization, semantic content strategy, and AI search visibility across platforms like Google, ChatGPT, Gemini, and Perplexity. The work goes beyond rankings. SERPWeave builds search presence that generates qualified organic traffic and converts it into leads, with an emphasis on sustainable, long-term results rather than quick fixes. Their approach has helped businesses like Cebu-based floral retailer Flower Bar Cebu improve local discoverability, strengthen topical authority, and grow organic traffic through a structured, multi-channel SEO campaign. For businesses across the Philippines looking to outsource their search marketing to a specialist who understands local markets and modern search behavior, SERPWeave is worth a conversation. Reach out to discuss your growth goals and request a proposal.
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No credentials yet
ServeRetail
ServeRetail delivers offshore retail BPO from four delivery centers across the Philippines: Manila, Cebu, Legazpi (Albay), and Silang (Cavite). Focused exclusively on retail and ecommerce, their Filipino teams handle customer service, order management, returns processing, subscription management, loyalty programs, and digital retail engagement across voice, chat, email, and social channels. They serve ecommerce brands, omnichannel retailers, and DTC companies that need 24/7 coverage at native-quality English fluency without the cultural and operational friction common to other offshore destinations. The Philippines operation is built for retail's realities, including Q4 peak surges. ServeRetail maintains pre-trained surge benches for Black Friday, Cyber Monday, and holiday volume, with quality monitoring on 100% of voice and chat interactions. Their compliance certifications include PCI DSS, SOC 2 Type II, and ISO 27001, making them a credible outsourcing partner for brands with strict data security requirements. For US, Canadian, and Australian retail brands exploring call center Philippines options, ServeRetail positions itself as a cost-effective rather than cheapest choice: the combination of English fluency, cultural alignment with Western markets, and time zone compatibility is the core value proposition. Connect with their team to discuss your program requirements or request a quote.
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SGS Philippines - Makati
SGS Philippines, based in Makati City, is the local arm of the world's leading Testing, Inspection and Certification (TIC) company. Businesses across the Philippines turn to SGS when they need a credible third party to verify product safety, regulatory compliance, and quality standards before goods reach the market. The company operates dedicated laboratories and inspection teams that handle everything from consumer product testing to specialized e-mobility and packaging certification. For companies that outsource compliance and quality assurance work rather than building those capabilities in-house, SGS Philippines offers a reliable, globally recognized option. Their Makati office connects clients to an international network of accredited labs and technical experts, reducing the time and cost of getting products certified for local and export markets. Whether you are a manufacturer, importer, or brand owner looking to meet Philippine or international standards, SGS Philippines has the technical depth to support your product lifecycle. Reach out to their Makati team to discuss your testing and inspection requirements.
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SharpRocket
SharpRocket is a specialist link building agency based in Quezon City, Philippines, helping businesses grow their organic search presence through strategic, white hat backlink acquisition. Their work focuses on earning placements on authoritative, relevant websites, building the kind of trust and domain authority that translates into real search rankings and qualified traffic. The agency brings a disciplined approach to SEO outsourcing: researching target industries, identifying high-value content opportunities, and executing link campaigns that reflect genuine editorial standards rather than manipulative shortcuts. For international clients looking to outsource link building to a skilled Philippine team, SharpRocket offers the expertise of a dedicated agency without the overhead of building an in-house operation. Whether you are an SEO agency looking for a reliable white-label partner or a brand investing in long-term organic growth, SharpRocket is worth a conversation. Reach out to request a quote or learn how their link building work can support your broader digital marketing goals.
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ShoreAgents
ShoreAgents connects businesses with dedicated remote staff based in the Philippines, giving clients the productivity of a full-time team without the overhead of a local hire. The model is straightforward: you get a skilled offshore professional working exclusively for your business, managed through ShoreAgents' infrastructure in the Philippines. The company has built a strong reputation in real estate outsourcing, placing virtual assistants and back office staff who handle everything from property listings and CRM management to lead follow-up and administrative support. Beyond real estate, ShoreAgents supports clients across a range of industries that benefit from reliable, English-proficient offshore staff, including ecommerce operations, professional services, and digital agencies. With a 5-star rating across 34 client reviews, ShoreAgents has earned consistent trust as a BPO Philippines partner for small and mid-sized businesses looking to scale efficiently through outsourcing. If you're exploring call center Philippines options or need dedicated back office support, reach out to ShoreAgents to discuss your requirements.
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Sitel Philippines
Sitel Philippines delivers customer experience management from Manila, working with companies across industries that need dependable contact center and back office support without building costly in-house operations. For businesses evaluating BPO Philippines providers, Sitel offers a globally backed delivery model with on-the-ground execution in one of the world's leading outsourcing destinations. Their service scope covers customer support, back office processing, and IT outsourcing. The result is a more connected, efficient operation that adapts as your business needs shift. If you're ready to explore outsourcing with a provider that can scale with you, reach out to Sitel Philippines and request a quote.
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SixEleven Global Services
SixEleven Global Services is a Davao-based contact center built to handle the full spectrum of customer support and back office work that growing businesses need to offload. They run inbound and outbound operations across multiple industries, giving clients a single outsourcing partner for both front-line customer interactions and behind-the-scenes processing. As a BPO Philippines operation, SixEleven brings the geographic and cost advantages that make the Philippines a top destination for outsourcing. Davao's talent pool is strong, and the city's lower overhead compared to Manila means clients get quality without overpaying for it. The team is also set up Whether you need a dedicated call center Philippines team or a back office unit to manage data, admin, or support tasks, SixEleven is worth the conversation. Reach out to discuss your requirements and request a quote.
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Smart Outsourcing Solution (SOS)
Smart Outsourcing Solution (SOS) helps global businesses hire and manage talent in the Philippines without setting up a local entity. Their Employer of Record (EOR) service covers employment contracts, payroll, benefits administration, and full local compliance, so companies can onboard Philippine-based staff in weeks rather than months. Beyond EOR, SOS builds dedicated offshore remote teams across a broad range of functions. Customer support, virtual assistance, software development, and back-office outsourcing are among the most requested services, with roles filled across industries including fintech, SaaS, ecommerce, and legal services. Clients range from early-stage startups to scaling enterprises in the US, UK, Australia, Germany, and beyond. For any business considering BPO Philippines solutions or offshore staffing, SOS offers a clear, compliant path to building high-performing global teams. Connect with their team to discuss your hiring needs and see how much you could save through outsourcing.
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SocialSpace Inc.
SocialSpace Studios is a Quezon City-based outsourcing partner that gives startups and small-to-medium businesses access to a full stack of managed business services, without the overhead of hiring separate vendors or in-house teams. From social media management and graphic design to order fulfillment and helpdesk support, the company covers marketing, operations, and customer-facing functions under one roof. As a BPO Philippines provider built for growing brands, SocialSpace Studios combines automation tools like Odoo and GHL with a team of designers, copywriters, and customer support specialists. Their services span creative content production, SEO and product catalog management, lead generation, CRM strategy, and end-to-end order processing with logistics tracking. Businesses that need back office support, customer support, or a reliable content team can consolidate those needs with a single provider. For entrepreneurs and ecommerce operators looking to scale without complexity, SocialSpace Studios offers a practical alternative to fragmented outsourcing. Reach out to request a quote or learn which service modules fit your operation.
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No credentials yet
Sourcefit Philippines
Sourcefit Philippines gives you direct access to dedicated offshore professionals without the overhead of building in-house. Operating as a full-service BPO in the Philippines, Sourcefit places skilled staff across IT outsourcing, finance and accounting, customer support, and creative services, handling the talent recruitment, HR, and infrastructure so you can focus on your core business. Their model suits companies across a wide range of industries that want to expand capacity quickly and cost-effectively. Whether you need a back office team managing financial operations, a customer support or call center Philippines setup to cover your clients around the clock, or technical staff embedded in your product workflows, Sourcefit builds the team around your requirements. If you are weighing outsourcing options in Southeast Asia, Sourcefit is worth a conversation. Reach out to request a quote or learn how their staffing model fits your growth plans.
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Ecommerce outsourcing: common questions
What buyers ask most when comparing ecommerce providers in the Philippines.
01What ecommerce operations can be outsourced to the Philippines?
Pre-sale chat, order and returns handling, catalog and listing management, review moderation, and marketplace operations across Amazon, Shopify, and regional platforms. Most providers bundle these into a per-agent managed service.
02Can providers handle peak-season surges?
This vertical is unusually good at it: Philippine ecommerce providers routinely flex teams two to three times baseline for the November-to-January window. Confirm surge economics and training lead times when evaluating.
03Do these companies work inside my ecommerce stack?
Standard practice — Shopify, Amazon Seller Central, Zendesk, and Gorgias experience is common across the directory's ecommerce providers. Platform familiarity is listed on profiles and worth confirming with a reference.
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