Ecommerce BPO Companies in the Philippines
145 verified companies
Close to 150 directory companies serve ecommerce clients, making it the second-largest vertical here. The work spans pre-sale chat, order and returns handling, catalog and listing management, and marketplace operations across Amazon, Shopify, and regional platforms.
Ecommerce support is seasonal by nature, and the Philippine market has adapted: providers in this vertical are unusually good at surge staffing for peak season, often flexing teams 2 to 3 times baseline for the November-to-January window.
The companies below all serve ecommerce clients, pulled live from the verified directory with services, team size, and contacts on each profile.
Outsourcing Wise
Outsourcing Wise gives growing businesses a reliable way to hand off customer support and back office work to a skilled team in Cebu, one of the Philippines' most established outsourcing hubs. Whether you need front-line agents handling customer inquiries or administrative staff managing data entry, processing, and internal operations, the team is set up to support companies across a wide range of industries. As a BPO Philippines provider, Outsourcing Wise keeps things straightforward: you get dedicated staff, consistent output, and a partner who understands what offshore outsourcing actually requires day to day. The Cebu location means access to a deep talent pool with strong English proficiency and a culture built around service delivery. If you're evaluating call center Philippines options or looking to move back office functions offshore, Outsourcing Wise is worth a conversation. Reach out to discuss your requirements and get a quote.
Credentials
Phil-am Outsourcing Solutions, Inc.
Phil-Am Outsourcing Solutions (OSI) has been one of the most dependable names in BPO Philippines since 1998, when it was among the first outsourcing firms to establish operations in Cebu. Over more than two decades, OSI has built and managed customized offshore teams for international clients in publishing, real estate, e-commerce, legal services, and beyond. The company handles a broad range of business functions: customer support across voice, email, and chat channels, digital marketing, web development, graphic design, data entry, technical writing, and back-office operations including accounting and software QA. As a call center Philippines clients have returned to consistently over the years, OSI also brings the operational depth to support AI-ready BPO transitions as client needs continue to shift. What sets OSI apart is a genuine commitment to building the right team for each client rather than forcing every project into a standard package. The culture is grounded in stability and family values, and the feedback from both clients and staff reflects that. Ready to put an experienced outsourcing partner to work for your business? Reach out to explore options and request a quote.
Credentials
No credentials yet
Piton Global
Piton Global gives businesses a practical way to handle customer support and back office work through outsourcing, without trading quality for cost savings. Based in Manila, they serve companies across multiple industries as a dedicated call center Philippines partner, with a track record of delivering consistent results. Their services span inbound and outbound customer support, lead generation, and a full range of back office functions. It is a combination that separates capable BPO Philippines providers from the rest. The company has received industry recognition for its approach to quality and service delivery. If your business is evaluating outsourcing options, Piton Global is worth a direct conversation. Reach out to request a quote or talk through what they can do for your team.
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Product Key Philippines
Product Key Philippines is a Quezon City-based software licensing provider that delivers genuine Microsoft Windows and Office product keys directly to buyers via email, typically within 5 to 30 minutes of purchase. Every license comes with official download links and step-by-step instructions, so customers can get activated and productive without waiting on a supplier or navigating complicated procurement processes. With a 4.9 rating across more than 2,264 customer reviews, the company has built a strong reputation for fast, reliable fulfillment and genuine products. Orders are processed 24 hours a day, seven days a week, making it a practical option for businesses, IT teams, and individual users across the Philippines who need software quickly. Whether you are equipping a back office, outfitting a call center Philippines team, or sourcing licenses for a growing BPO Philippines operation, Product Key Philippines offers a straightforward way to get licensed software at competitive prices. Reach out to explore volume options or place your first order today.
Credentials
No credentials yet
Propelrr
Propelrr is a Makati City-based digital marketing agency with more than 15 years of experience helping brands grow across the Philippines and competitive international markets. For businesses that outsource their marketing functions, Propelrr works as a full-service partner, covering SEO, paid advertising, content marketing, social media, email campaigns, web design, and conversion rate optimization under one roof. The agency focuses on three verticals where performance accountability matters most: fintech and financial services, ecommerce (with demonstrated Shopify expertise), and real estate. Their proprietary Propelrr Digital Marketing Framework® structures campaigns around customer experience and continuous experimentation, giving clients a repeatable, data-backed process instead of one-off tactics. They also support brands selling on online marketplaces including TikTok Shop, Lazada, and Shopee. Proppelrr works with both established brands and growth-stage SMEs looking to make their digital marketing more predictable and cost-effective. If your organization is exploring outsourced digital marketing in the Philippines, reach out to the team to discuss a strategy built around your numbers.
Credentials
No credentials yet
PSO Taguig Accounting Firm - (Outsource Accounting and Taxation)
PSO Accounting Group is an outsourced accounting and taxation firm headquartered in BGC, Taguig, with offices across Metro Manila and key provincial business hubs. The firm serves startups, small and medium-sized companies, and multinational clients from the US, China, Singapore, Malaysia, and Australia looking to establish or operate in the Philippines. Core services cover the full accounting lifecycle: bookkeeping, tax compliance, external auditing, year-end audit assistance, payroll, and business registration with the SEC, DTI, BIR, and other regulatory bodies. PSO's accountants and bookkeepers are Board of Accountancy-accredited, handling Annual Audited Financial Statements and Annual Income Tax Returns in line with BIR and SEC standards. For companies entering the Philippine market, PSO also manages incorporation and ongoing compliance requirements. Whether you need a cost-effective back office accounting partner or a licensed external auditor for your Philippine entity, PSO Accounting Group has the team and geographic reach to support you. Reach out today to discuss a package that fits your business stage and budget.
Credentials
No credentials yet
PuzzleBox BPO Incorporated
PuzzleBox BPO Incorporated is a Mandaluyong City-based outsourcing company built around digital services, social media management, and e-commerce customer support. Businesses that need genuine round-the-clock coverage get it here: the team operates up to 24 hours a day, seven days a week, including holidays and weekends. The service range covers social media management from end to end, including content creation, strategy, and sales amplification through social channels and online sales events. For gaming clients, PuzzleBox handles game management and player support. E-commerce brands get dedicated live chat and customer service teams, while web and app design, development, and ongoing maintenance round out the technical offering. Data encoding fills the back office side of the mix. As a BPO Philippines provider, PuzzleBox combines cost-efficient outsourcing with a stated commitment to developing its people, which tends to translate directly into service quality. If you want to extend your digital operations or customer support with a Philippines-based team, contact PuzzleBox to talk through what they can build for you.
Credentials
No credentials yet
QNE Software Philippines, Inc.
QNE Software Philippines, based in Makati City, builds cloud-based accounting and business management software trusted by more than 50,000 users across Southeast Asia. Their platform brings together accounting, payroll, inventory, sales, and purchasing into one system, making it a practical fit for finance teams, back-office operations, and outsourcing firms that need to consolidate workflows without adding complexity. Accountants, bookkeepers, auditing firms, and small to medium businesses rely on QNE for day-to-day financial management and regulatory compliance. The software handles e-invoice generation and auto bank reconciliation out of the box, cutting down the manual work that eats into billable hours. AI-powered tools, including QuickScan, Qbot, and a built-in Financial Advisor, help teams process documents and surface financial insights faster than traditional approaches allow. For BPO Philippines providers and back-office outsourcing teams looking for dependable finance software to run client operations, QNE is worth a close look. Connect with their team to request a demo or discuss how the platform fits your outsourcing setup.
Credentials
No credentials yet
Qualfon Philippines
Qualfon Philippines gives businesses a practical way to handle customer engagement without the cost and complexity of building in-house teams. Based in Davao, this BPO Philippines operation covers customer support, technical help desk, sales, and back office work across a wide range of industries. Front-line and administrative capabilities sit under one roof, which means clients can consolidate vendor relationships rather than managing multiple providers. For companies serious about outsourcing to a call center Philippines partner that can scale with their needs, Qualfon brings focused delivery on the services that actually move the needle: keeping customers supported, back office work processed, and operations running without interruption. If you are comparing outsourcing options in the Philippines, Qualfon Davao is a solid conversation to have. Get in touch to discuss your requirements or request a quote.
Credentials
Quality Virtual Assistants
Quality Virtual Assistants (QVA) is a Philippines-based virtual outsourcing company with a decade of experience helping businesses in the US and UK cut operating costs and free up their teams from time-consuming administrative work. Based in Davao City, QVA provides professional virtual assistant services across Real Estate, Mortgage, E-Commerce, and Healthcare, handling the day-to-day tasks that keep operations running without requiring clients to hire in-house. What makes QVA stand out in the BPO Philippines space is its matching process. The team takes time to understand each client's specific requirements, then sources and vets candidates accordingly, essentially acting as an on-demand HR department. Clients regularly highlight the team's responsiveness, patience, and ability to find the right fit quickly, whether they need one assistant or several. If you're looking to outsource administrative or back office functions to a reliable partner with real industry depth, QVA is worth a conversation. Reach out to discuss your needs and get a quote.
Credentials
No credentials yet
R.E.C. Group (CPAs, BOSI, BIZTECH)
R. E. C. Group Philippines is a multi-solutions consultancy based in Cebu City, serving businesses across Luzon, Visayas, and Mindanao. The group operates through three specialized firms covering accounting and audit, business and technology solutions, and outsourcing, giving clients a single strategic partner for financial, operational, and talent needs. On the accounting side, R. E. C. Helps SMEs, family-owned businesses, and corporations get clarity over their finances, including audit support, legal assistance, and management consulting. Their business solutions arm focuses on process improvement and digital transformation, implementing the right systems rather than just recommending them. For companies looking to scale without the overhead, R. E. C.'s outsourcing practice connects clients with skilled professionals matched to their culture and goals, making them a practical choice for back office and BPO Philippines engagements. With a goal of reaching 25 milestones by 2028, including five operational branches and new international linkages, R. E. C. Is building for long-term growth alongside its clients. If you need accounting guidance, tech-driven business solutions, or reliable outsourcing support in the Philippines, reach out to R. E. C. Group to explore what a partnership could look like.
Credentials
No credentials yet
Remote CoWorker
Remote CoWorker is a virtual assistant outsourcing company based in Taguig, Philippines, built around one idea: pre-trained, thoroughly vetted talent that fits your business from day one. Every VA placed goes through a rigorous screening process, with only the top 1% of applicants accepted. The result is a pool of professionals ready to handle executive support, customer support, bookkeeping, sales outreach, legal assistance, and patient coordination, among other functions. For businesses that need speed, Remote CoWorker can onboard a VA in under 48 hours. Clients are paired with a dedicated account manager who keeps the remote team accountable and productive over the long term. An AI-powered dashboard provides real-time visibility into team performance, and the company supports HIPAA-compliant and other regulated environments, making them a practical outsourcing partner for healthcare providers, law firms, and compliance-sensitive operations. With flexible part-time, full-time, and long-term arrangements available, this Philippines-based BPO scales alongside your business rather than locking you into rigid contracts. Connect with Remote CoWorker to discuss your outsourcing needs and get matched with the right talent.
Credentials
No credentials yet
Ecommerce outsourcing: common questions
What buyers ask most when comparing ecommerce providers in the Philippines.
01What ecommerce operations can be outsourced to the Philippines?
Pre-sale chat, order and returns handling, catalog and listing management, review moderation, and marketplace operations across Amazon, Shopify, and regional platforms. Most providers bundle these into a per-agent managed service.
02Can providers handle peak-season surges?
This vertical is unusually good at it: Philippine ecommerce providers routinely flex teams two to three times baseline for the November-to-January window. Confirm surge economics and training lead times when evaluating.
03Do these companies work inside my ecommerce stack?
Standard practice — Shopify, Amazon Seller Central, Zendesk, and Gorgias experience is common across the directory's ecommerce providers. Platform familiarity is listed on profiles and worth confirming with a reference.
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