Ecommerce BPO Companies in the Philippines

Remote CoWorker is a virtual assistant outsourcing company based in Taguig, Philippines, built around one idea: pre-trained, thoroughly vetted talent that fits your business from day one. Every VA placed goes through a rigorous screening process, with only the top 1% of applicants accepted. The result is a pool of professionals ready to handle executive support, customer support, bookkeeping, sales outreach, legal assistance, and patient coordination, among other functions. For businesses that need speed, Remote CoWorker can onboard a VA in under 48 hours. Clients are paired with a dedicated account manager who keeps the remote team accountable and productive over the long term. An AI-powered dashboard provides real-time visibility into team performance, and the company supports HIPAA-compliant and other regulated environments, making them a practical outsourcing partner for healthcare providers, law firms, and compliance-sensitive operations. With flexible part-time, full-time, and long-term arrangements available, this Philippines-based BPO scales alongside your business rather than locking you into rigid contracts. Connect with Remote CoWorker to discuss your outsourcing needs and get matched with the right talent.

Generate and qualify leads, set appointments, and consummate sales. Conduct studies and promote special events and product launches. Optimize your operations and improve customer service with our end-to-end logistics support. From real-time tracking and order management to customer inquiries and back-office solutions for the Supply Chain industry. "Ten years ago, we were using a call center in Costa Rica to handle all of our inbound and outbound calls for financial loan applications. In 2011, we decided to hire Select VoiceCom as a second center for operational reasons. They ended up costing us 20% less than the Costa Rica center and have done a great job since then. Our business is seasonal, and SVC has been able to ramp up and down quickly when needed. They have a great management team that has been very responsive to our ever-changing needs, and we highly recommend them." "We had never used a call center in the Philippines before working with Select VoiceCom. We were concerned about how the agents would sound and whether our customers would feel comfortable talking to them. We were pleasantly surprised after interviewing the proposed customer support team. They all sounded great and had extensive prior customer support experience. Our clients have been really happy with the service, and with the low hourly rate, we were able to double our support hours to 16 hours a day." "Our sales margins are slim, and we struggled to build a reliable in-house sales team. We started working with SVC for live transfers of interested prospects to our in-house team for closing. Very quickly, we began training the SVC 'fronters' to close sales for us at a small fraction of the cost of our in-house team. We have since moved almost all of our sales to SVC and have seen a significant boost in our bottom line." "We were really impressed with Select VoiceCom's ability to ramp up a MS Windows tech support account from zero to 150 agents in just five months. Our Florida tech support company was spending a huge percentage of its budget on salaries and training for tech support agents who were often underqualified and unreliable. We cut our tech support costs in half while dramatically improving agent skills and reliability. Many of the agents SVC recruited had previously worked at large centers on accounts for major companies like Dell, Microsoft, Lexmark, and AT&T."

Native-quality English. 24/7 retail support from Manila, Cebu, Legazpi, and Silang. Launch in 2-4 weeks. ServeRetail runs offshore retail BPO programs from four delivery centers across the Philippines: Manila, Cebu, Legazpi (Albay), and Silang (Cavite). Filipino agents are recognized globally for native-quality English, a warm, empathetic conversational style, and cultural alignment with North American, European, and Australian retail markets that competitors from offshore destinations often lack. Our teams in the Philippines handle customer service, order management, returns, subscription management, loyalty programs, and digital retail engagement across voice, chat, email, and social channels for ecommerce brands, omnichannel retailers, and DTC companies. Offshore retail BPO done right is not the cheapest option. It is the most cost-effective option for 24/7 coverage at native-quality English fluency. The Philippines is the dominant offshore destination for US, Canadian, and Australian retail brands because the time zone alignment, English fluency, and cultural affinity reduce the operational friction that drives brands away from less aligned offshore geographies. Our Philippine operations carry PCI DSS, SOC 2 Type II, and ISO 27001 compliance certifications, with quality monitoring on 100% of voice and chat conversations and pre-trained retail surge benches for Black Friday, Cyber Monday, and Q4 retail peaks. The Philippines operates on Philippine Standard Time (PST, UTC+8) year-round with no daylight saving time. Our 24/7 multi-site operations provide full coverage across all global time zones, with PST naturally serving APAC and Australian market hours, while our night and early morning shifts deliver real-time support for North American (ET, CT, MT, PT) and European clients. We deliver support primarily in English, with the Philippines' naturally neutral accent and deep cultural alignment with North American markets making it one of the world's most effective English-language delivery locations. Additional capability includes Filipino (Tagalog) and select Asian and European languages to support global retail clients across multiple markets.

Support your day-to-day operations with dedicated administrative professionals who become part of your team. From managing listings and preparing contracts to coordinating appointments and maintaining your CRM, they help keep your business organised and running efficiently. Thank you for sharing your information. We’ll send a confirmation email to your inbox with a button to book your free and confidential strategy assessment at a time that works best for you. We look forward to understanding your goals, answering your questions, and exploring how we can support your business. Our operating environment is a professional and corporate office ecosystem across 2 regions with 4 office buildings accommodating some 6,000 square metres supporting more than 900 talented workers for businesses around the world. Our facilities include the required teleconference, meeting and breakout areas to accommodate your onsite training activities and staff amenities. Options range from payroll and flexible remote worker solutions, single staff lease in an open shared office environment, private office spaces through to build, operate & transfer models supporting clients looking to incorporate. Our clients benefit from fully customisable service delivery models aimed at meeting the requirements of companies both large and small and in the various stages of evolution, all backed by our solid suite of shared support services including recruitment, HR, finance, design, development and IT support. We have a proud history of working with some of the biggest, smallest and best-known companies globally and set the standard for exceptional offshoring. WHA HOO delivery service is a norm at Shore360. It provokes a WHA HOO reaction or response in knowing you delivered an exceptional service. To WHA HOO, you must differentiate yourself and do something a little unconventional and innovative. You must go above and beyond what is expected and whatever you do must have an emotional impact on the receiver – a desire to yell WHA HOO!

Every moment is people-led for us. We celebrate and invest in having diverse people and thinking to develop a culture of engagement, recognition and learning in everything we do. We are reinventing CX based on our operational expertise. We deliver core CX capabilities, specialized and advanced services, and expert advice to improve the agent and agentic workforce. While many technology companies and system integrators are expanding into the CX space, delivering great customer experience requires more than software. It requires deep operational expertise. We combine high-quality talent, proven CX operations and a solution-based approach to solve problems – not just implement tools. Our clients consistently recognize our agent quality, hands-on expertise and ability to be agile to meet their needs as the difference between a vendor and true CX partner. We maintain compliance with global data regulations including HIPAA, PCI-DSS, GDPR, SOC Type 1&2, TISAX and apply rigorous security standards across every delivery location. As your strategic partner, we work closely with your team to understand your specific security requirements and deploy the right protections for your brand’s data. Yes. Our delivery model is built to scale – whether you’re a growing brand entering new markets or a global enterprise managing CX across dozens of countries and languages. We operate in 45 countries with 130K+ associates, giving us the infrastructure to handle large-scale, complex programs while staying flexible enough to adapt to smaller, fast-moving teams. The same quality standards apply regardless of size. We believe that AI & technology innovation is about more than adding new tools, it’s about changing how things are done. And, we have the operational experience to turn tools into real impact. We focus on how things like AI and agentic enable agents, enhance core services, optimize operations and can deliver meaningful automation end-to-end. And, we invest in our purpose-built technology ecosystem to make this complicated space easier for clients. We do the hard work of bringing together leading third-party partners with proprietary technology and foundational digital capabilities so technology is working for you to deliver end-to-end CX growth.

As an outsourced call center company Philippines, we use a secure platform to address our clients’ needs. Our innovative system enables us to perform multiple services such as lead generation and telemarketing sales, technical support, and image annotation. Call Center AI is revolutionizing the customer service industry by combining artificial intelligence with traditional call center operations. It automates routine tasks, enhances agent performance, and improves customer satisfaction through real-time analytics and natural language processing. We offers professional content moderation services in the Philippines, ensuring your online platforms remain safe, authentic, and aligned with community guidelines. As one of the leading BPO companies in the Philippines, SixEleven combines human intelligence with AI tools to deliver fast, accurate, and scalable moderation solutions. Our business process outsourcing company is equipped with the tools, knowledge, and personnel to accommodate your company’s different needs. Your growth is our goal, and we offer these solutions to help you get there. A striking 73% of call center leaders now plan to offer long-term remote or hybrid work options, according to Zoom. The era of the massive, single-location call center is giving way to… The global healthcare BPO market is projected to reach $423 billion in 2026, growing at a 9.07% CAGR toward $1.1 trillion by 2035 (Precedence Research). Behind this explosive growth is a…

Hire global talent without borders, legal risk, or delays. Whether you’re scaling quickly or entering new markets, Smart Outsourcing Solution (SOS) helps you build and manage high-performing remote teams, without the burden of setting up a local entity. An Employer of Record (EOR) is a global hiring solution that allows you to legally employ staff in other countries without creating a local company. The EOR becomes the legal employer, handling all compliance, payroll, contracts, and HR obligations, while you manage the day-to-day work. Using an Employer of Record allows companies to hire employees in new countries without establishing a local subsidiary. Whether you need one executive assistant or a 50-person development team, we help you hire, manage, and retain top offshore professionals. We offer: Martin helps founders build compliant remote teams in the Philippines and lead in AI search visibility. At SOS, he drives fast-track EOR solutions and Build-Operate-Transfer teams, drawing on a career in CX and digital transformation with global brands like Telstra, Vodafone, and Shell. Phil Murphy is a BPO and outsourcing leader with 30+ years’ experience across Australia, the Philippines, and the UK, including 12 years managing teams of up to 10,000 in the Philippines. As Co-Founder of Smart Outsourcing Solution, he delivers Employer of Record (EOR) and Contractor of Record (COR) services, helping global companies scale remote teams compliantly across travel, IT, banking and finance, telecommunications, energy, retail, and healthcare. Smart Outsourcing Solution (SOS) is trusted by startups, scaleups, and enterprises around the world. From fintech and SaaS to eCommerce and legal services, our clients rely on us to deliver compliant, high-performing offshore teams at scale.

SocialSpace Studios is a Quezon City-based outsourcing partner that gives startups and small-to-medium businesses access to a full stack of managed business services, without the overhead of hiring separate vendors or in-house teams. From social media management and graphic design to order fulfillment and helpdesk support, the company covers marketing, operations, and customer-facing functions under one roof. As a BPO Philippines provider built for growing brands, SocialSpace Studios combines automation tools like Odoo and GHL with a team of designers, copywriters, and customer support specialists. Their services span creative content production, SEO and product catalog management, lead generation, CRM strategy, and end-to-end order processing with logistics tracking. Businesses that need back office support, customer support, or a reliable content team can consolidate those needs with a single provider. For entrepreneurs and ecommerce operators looking to scale without complexity, SocialSpace Studios offers a practical alternative to fragmented outsourcing. Reach out to request a quote or learn which service modules fit your operation.

Sourcefit helps companies worldwide build high-performing offshore and nearshore teams through staffing, EOR, and BPO solutions powered by modern workforce technology. Transparent cost-plus pricing and real-time team visibility let you scale faster, access top global talent, and stay fully compliant from day one. No startup fees, no locked-in contracts, and you review candidates before you commit. We receive 3x more applications than the industry standard (according to Jobstreet). Leverage our unmatched referral network and reach tens of thousands of candidates. No up-front fees, deposits, or locked-in contracts. We’ll recruit until you find the perfect fit. Your business is unique, so we offer flexible engagement frameworks. Choose from our tailored models or blend solutions to create the perfect fit for your team’s goals. Sourcefit releases MyFit HRIS tool and establishes secondary facilities to augment business continuity. Headcount nears 500. Sourcefit launches Knit – its proprietary all-in-one, AI-infused team management and engagement tool. Finally, clients have one AI-supercharged platform for all their people and process management tasks.

Splace BPO is a Philippines-based outsourcing provider that has supported growing companies since 2017 across six countries, including the US, Australia, the UK, Canada, the Netherlands, and New Zealand. Operating from a CCAP-accredited facility in Davao City, the company offers three core solutions: managed staffing pods for teams that need a fully run offshore operation, workforce extension for employer-of-record and contractor support, and seat leasing for clients managing their own staff on-site. Service areas cover finance and accounting, technical support, customer experience, back-office operations, and revenue operations, with active client deployments in e-commerce, fintech, healthcare technology, legal tech, and SaaS. Unlike enterprise BPO Philippines providers that start at 500 seats, Splace BPO works with teams scaling from as few as 5 FTEs, with no locked contracts and no enterprise minimums. Their EOR service delivers an employment contract within 72 hours of signing and handles SSS, PhilHealth, and Pag-IBIG enrollment on day one, backed by a 99% statutory compliance rate and Philippine labor counsel on retainer. If you are evaluating offshore call center Philippines options or need a structured back-office operation without the complexity of a large enterprise BPO, Splace BPO is a practical starting point. Reach out through their website to discuss your requirements.

At STACKph, we are committed to revolutionizing the HR landscape by providing comprehensive outsourcing solutions that empower businesses to thrive. Our core services include Recruitment Process Outsourcing (RPO), Business Process Outsourcing (BPO), and Employer of Record (EOR) services, all tailored to meet the unique needs of our clients. With a focus on compliance and operational efficiency, we help companies turn HR into a strategic advantage, enabling them to focus on growth and innovation. Our expert team delivers customized solutions that simplify HR complexities and ensure seamless integration into your business processes. “STACKph helped us expand into Southeast Asia smoothly and compliantly. Their EOR service is a significant for businesses looking to go global!” “Thanks to STACKph’s RPO services, we filled key positions in half the time. Their team’s dedication and expertise are unmatched.” “Our operations have become more streamlined and efficient since partnering with STACKph. Their solutions truly add value.” At STACKph, we are dedicated to transforming your HR challenges into opportunities for success. Our mission is to empower your business with strategic HR solutions that drive growth and efficiency. Ready to 10X Your Operations? Reach out to us today and discover how we can help you achieve your goals.

My Staffwiz transcriptionists are the BEST! Very knowledgeable in medical terminology and dependable. Whenever I'm in need of another transcriptionist I wouldn't hesitate to take on another Staffwiz MT. StaffWiz (specifically Jerick O.) has been instrumental into the growth of our organization with the candidates that he has presented (and onboarded) for us. I personally was skeptical of hiring individuals that were going to be fully remote (and also living within another country), but the experience that Jerick has provided our organization makes me believe in the greater global economy and I couldn't be happier with the result. This is truly one of the best decisions that we have ever made for our organization. I would highly recommend StaffWiz to anyone that is looking for quality individuals to grow their organization. My Law firm gets a lot of inbound calls concerning immigration matters, we needed a couple of customer support reps to assist us with this. Staffwiz found a great team for us we are very happy with them. Staffwiz helps startups and growing businesses build high-performing remote teams, without the high costs. Our fully managed staffing solution covers sourcing, payroll, and HR for roles like customer service, sales, admin support, bookkeeping, marketing, and IT. Get the same quality talent as local hires, at up to 70% less. Wondering who a Wiz is? A Wiz is a BPO-trained professional who already knows your tools, your culture, and your standards, zero learning curve, fully managed by StaffWiz. You direct the work. We handle everything else. You’ve probably considered Upwork, Fiverr, or a local hire. Here’s how they actually stack up on what matters.