Ecommerce BPO Companies in the Philippines
145 verified companies
Close to 150 directory companies serve ecommerce clients, making it the second-largest vertical here. The work spans pre-sale chat, order and returns handling, catalog and listing management, and marketplace operations across Amazon, Shopify, and regional platforms.
Ecommerce support is seasonal by nature, and the Philippine market has adapted: providers in this vertical are unusually good at surge staffing for peak season, often flexing teams 2 to 3 times baseline for the November-to-January window.
The companies below all serve ecommerce clients, pulled live from the verified directory with services, team size, and contacts on each profile.
Spiralytics, Inc.
Spiralytics is a Makati-based digital marketing agency serving more than 100 global clients across SEO, PPC, SEM, content marketing, and performance marketing. The team is known for accountability and data-driven work. Clients have seen a 200% increase in organic search traffic, one client generated over 100 qualified leads in just four months, and multiple brands have reached first-page rankings for competitive keywords in the Philippines. For businesses looking to outsource their digital marketing operations to the Philippines, Spiralytics offers a structured approach: dedicated Client Success Managers, transparent reporting, and a team that acts quickly on requests. That combination makes them a practical outsourcing partner for companies that need real results, not just activity reports. Their client base spans fintech, legal, education, e-commerce, and energy sectors, with both local Philippine companies and international brands on their roster. If you're ready to get more from your marketing budget, connect with Spiralytics to talk through your goals.
Credentials
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SPLACE BPO
Splace BPO is a Philippines-based outsourcing provider that has supported growing companies since 2017 across six countries, including the US, Australia, the UK, Canada, the Netherlands, and New Zealand. Operating from a CCAP-accredited facility in Davao City, the company offers three core solutions: managed staffing pods for teams that need a fully run offshore operation, workforce extension for employer-of-record and contractor support, and seat leasing for clients managing their own staff on-site. Service areas cover finance and accounting, technical support, customer experience, back-office operations, and revenue operations, with active client deployments in e-commerce, fintech, healthcare technology, legal tech, and SaaS. Unlike enterprise BPO Philippines providers that start at 500 seats, Splace BPO works with teams scaling from as few as 5 FTEs, with no locked contracts and no enterprise minimums. Their EOR service delivers an employment contract within 72 hours of signing and handles SSS, PhilHealth, and Pag-IBIG enrollment on day one, backed by a 99% statutory compliance rate and Philippine labor counsel on retainer. If you are evaluating offshore call center Philippines options or need a structured back-office operation without the complexity of a large enterprise BPO, Splace BPO is a practical starting point. Reach out through their website to discuss your requirements.
Credentials
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STACKph (GDV Business Services Co.)
STACKph is a Philippines-based HR outsourcing company that helps businesses across Southeast Asia hire faster, pay correctly, and stay compliant without building costly in-house HR teams. Headquartered in Taytay and operating under GDV Business Services Co. Their services cover Recruitment Process Outsourcing (RPO), Employer of Record (EOR), payroll administration, and fully equipped workspace solutions for companies that want to scale quickly. On the recruitment side, the team handles everything from high-volume call center Philippines agent hiring and customer support team recruitment to senior executive searches. Clients have reduced hiring times by 50%, and the EOR service manages cross-border employment contracts, tax compliance, and back office coordination across multiple Southeast Asian markets. BPO Philippines operators, e-commerce companies, and tech firms working in an AI-ready BPO environment will find STACKph's outsourcing infrastructure practical and well-suited for regional expansion. Reach out to discuss how they can support your next stage of growth.
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Staffwiz LLC
StaffWiz is a Philippines-based remote staffing agency that places pre-vetted, full-time BPO professionals in 14 days or less. ISO certified and women-owned, the company connects clients with dedicated remote staff across more than 40 roles, with average payroll savings of 70% versus equivalent local hires. Every placement, called a "Wiz," is a BPO-trained professional fully managed by StaffWiz from day one. Clients direct the work; StaffWiz handles HR, payroll, and ongoing oversight. Services cover customer support, healthcare BPO, back office operations, finance and accounting, virtual assistance, and sales outsourcing. Clients span healthcare, legal, finance, real estate, e-commerce, and consulting, making StaffWiz a practical outsourcing Philippines partner for businesses scaling across multiple sectors. StaffWiz carries a 4.9/5 client rating and backs every placement with a 90-day free replacement guarantee. No setup fees, no long-term contracts. Whether you need call center Philippines support or specialized back-office coverage, StaffWiz confirms exact pricing before you commit. Reach out today to get your role scoped and priced within one business day.
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StaffWiz Philippines
StaffWiz Philippines gives growing businesses a reliable way to scale their teams without the overhead. Based in Iloilo, they specialize in customer support and back office outsourcing, building dedicated teams that slot into your operations and get to work fast. Whether you need front-line agents handling customer inquiries or back-end staff managing data, admin, and processing tasks, StaffWiz keeps the work moving. Outsourcing to the Philippines has always made sense for cost and English proficiency, and StaffWiz taps into that deep talent pool. They work across a range of industries, which means they can adapt to your workflow rather than asking you to adapt to theirs. For companies that want a BPO Philippines partner that understands small-to-mid-size business needs specifically, that flexibility matters. If you're looking for a customer support or back office team you can actually build on, StaffWiz is worth a conversation. Reach out to discuss your requirements and get a quote.
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Startek Philippines
Startek Philippines gives businesses a direct path to quality customer experience management, without the overhead of building it internally. Based in Makati, their operation covers contact center services and back-office support across a wide range of industries, making them a practical outsourcing option whether you're a first-time buyer or scaling an existing program. Their customer support teams manage the full scope of client interactions, while their back-office functions handle the operational work that often pulls your core team away from higher-value tasks. It's a focused model that translates across sectors because the fundamentals of good service don't change much from one industry to the next. For companies evaluating a BPO Philippines partner, Startek brings the track record of a call center Philippines operation that has handled real volume, along with an AI-ready BPO infrastructure built for modern workflows. If you're ready to explore outsourcing with a team that can get up to speed quickly, reach out to request a quote.
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SuperStaff Outsourcing
SuperStaff Outsourcing delivers offshore and nearshore staffing from the Philippines and Colombia, helping businesses build expert teams in 30 days for up to 50% less than comparable in-house costs. Whether you need customer support, back-office operations, finance and accounting, or healthcare coordination, SuperStaff recruits, trains, and manages your entire team with 99.9% operational uptime and enterprise-grade security. As a BPO Philippines provider with over a decade of experience, SuperStaff serves clients in healthcare, e-commerce, legal, and logistics. Teams sustain a 92% employee retention rate, and bilingual support options extend coverage to Spanish-speaking customer bases. The service catalog spans dispatch coordination, content moderation, recruitment assistance, virtual assistants, accounts payable, and technical support, covering the full range of operational needs that growing companies face. If you're evaluating outsourcing options and want a call center Philippines partner that matches talent to your specific workflows, SuperStaff is worth a conversation. Request a quote to see what your cost savings could look like.
Credentials
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SupportNinja
SupportNinja is a Manila-based outsourcing company built for businesses that want real results from their BPO Philippines investment. They handle customer support, back office operations, and IT outsourcing, giving companies the flexibility to scale without the overhead of building those functions in-house. What sets them apart is the focus on growth operations alongside the traditional support work. Whether you need a full call center Philippines team managing customer inquiries or a back office unit processing data and handling administrative tasks, SupportNinja structures their delivery around what your business actually needs. They work across multiple industries, which means they have experience adapting to different products, customer bases, and operational models. As companies look for AI-ready BPO partners that can handle both volume and complexity, SupportNinja is worth a closer look. Reach out to discuss your requirements and get a quote.
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SupportSave Solutions
SupportSave Solutions gives growing businesses a reliable outsourcing partner in Cebu, one of the Philippines' most established hubs for BPO talent. Whether you need a customer support team handling inbound queries or back office staff keeping operations running behind the scenes, SupportSave builds teams that fit your workflow, not the other way around. Their service lineup spans customer support, back office processing, and creative work, making them a practical choice for companies that need more than one function covered without juggling multiple vendors. If you're evaluating call center Philippines options or want to test outsourcing before committing at scale, SupportSave is worth a direct conversation. Reach out to discuss your requirements and get a quote.
Credentials
SupportZebra
SupportZebra is a SOC 2 Type 2 and PCI-DSS Level 1 certified BPO Philippines provider offering 24/7 customer support, technical support, content moderation, and back-office outsourcing for SaaS, fintech, ecommerce, and healthcare companies. Based in the Philippines, the company is built for fast-growing brands that need enterprise-grade security without the bureaucracy of a traditional call center Philippines engagement. The model is straightforward: clients hand-pick their own team members before signing anything, and there is no contract, no deposit, and no lock-in. That structure has produced a reported customer churn rate of under 1%. Clients typically reduce cost-per-ticket by 30 to 50 percent while improving CSAT and first-response times, and most outsourcing programs go live within 30 to 60 days. The team integrates directly with tools like Zendesk, Intercom, Salesforce Service Cloud, and Slack Connect, supporting Tier 1 through Tier 3 coverage across email, live chat, phone, and ticketing portals. If your company needs a Philippines outsourcing partner that takes data privacy seriously and can scale without long-term commitments, SupportZebra is worth a closer look. Get in touch to request a quote or discuss a pilot.
Credentials
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Sykes Asia
Sykes Asia gives businesses a direct path to high-quality customer support and back office operations in the Philippines, backed by a global parent organization with decades of CX experience. Companies across multiple industries rely on Sykes to handle the full customer lifecycle, from frontline contact resolution to behind-the-scenes processing work that keeps operations moving. As an established call center Philippines operation, Sykes Asia blends proven outsourcing methodology with an AI-ready BPO approach to digital customer experience. Whether you need a dedicated customer support team or back office staff who integrate cleanly into your existing workflows, the Manila-based operation brings the infrastructure and management depth that serious buyers expect. For businesses evaluating BPO Philippines options, Sykes Asia is worth a close look. The breadth of industry coverage means the team has encountered most support scenarios before. Reach out to discuss your requirements and get a conversation started.
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TAP Virtual Solutions Corporation
TAP Virtual Solutions connects US and Canadian startups with dedicated Filipino virtual assistants at a fraction of the cost of local hires. Their VAs handle general admin, executive support, social media management, and project coordination, covering US and Canada business hours so communication never skips a beat. What separates TAP from the typical outsourcing agency is a multi-step vetting process that accepts only the top 5% of applicants. Every client gets a dedicated account manager, and new engagements can launch in under 48 hours. With 16+ years of operational background in the BPO Philippines space, the team knows how to match the right talent to the right business. Filipino professionals are highly educated, English-fluent, and aligned with North American business culture, making back-office outsourcing genuinely straightforward. For startups watching their burn rate, the math is simple: a full-time TAP VA starts at $12,000 per year, compared to over $85,000 for a fully loaded in-house hire. If you need reliable support without the overhead, reach out to TAP Virtual Solutions to request a quote.
Credentials
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Ecommerce outsourcing: common questions
What buyers ask most when comparing ecommerce providers in the Philippines.
01What ecommerce operations can be outsourced to the Philippines?
Pre-sale chat, order and returns handling, catalog and listing management, review moderation, and marketplace operations across Amazon, Shopify, and regional platforms. Most providers bundle these into a per-agent managed service.
02Can providers handle peak-season surges?
This vertical is unusually good at it: Philippine ecommerce providers routinely flex teams two to three times baseline for the November-to-January window. Confirm surge economics and training lead times when evaluating.
03Do these companies work inside my ecommerce stack?
Standard practice — Shopify, Amazon Seller Central, Zendesk, and Gorgias experience is common across the directory's ecommerce providers. Platform familiarity is listed on profiles and worth confirming with a reference.
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