Find the right AI-ready BPO

TaskUs Philippines operates a Manila-based site for TaskUs, a Nasdaq-listed outsourcing and digital transformation company that began in 2008, when co-founders Bryce Maddock and Jaspar Weir set up in the Philippines with five employees in a single office in Bacoor, Cavite. The company has since grown into a large-scale outsourcing provider, offering customer support, back office processing, and IT outsourcing to businesses that need an established partner rather than a small or newly formed vendor, with a workforce of more than 1,000 people at this location. Across its service lines, TaskUs covers customer experience and support, back office and data operations, and IT outsourcing, along with more specialized work such as trust and safety, financial crime and compliance, and AI and data operations, including data labeling and model evaluation. The company also runs sales-as-a-service and learning-as-a-service programs, and has extended into agentic AI deployment, AI safety and alignment, and robotics support. TaskUs works with clients across technology, financial services, healthcare, retail and ecommerce, gaming and entertainment, and social media platforms. Its Philippine operations focus on SaaS, fintech, and ecommerce companies specifically, applying the same customer experience, back office, and compliance capabilities used for clients across the wider TaskUs network. The Manila site sits within a Philippine network that also includes locations in Batangas, Bohol, Bulacan, Cavite (Imus and Molino), La Union, Las Piñas, Ortigas, Pampanga, Quezon City, and Rizal. Globally, TaskUs runs more than 30 sites across 14 countries, supports over 30 languages, and employs more than 63,000 people, 47 percent of them women. The company has been listed on Nasdaq since 2021, following an investment from Blackstone in 2018. For companies sourcing outsourcing support in the Philippines, TaskUs Philippines offers the scale and service range of a large, publicly traded provider, with an established Manila presence and a wider national and international delivery network behind it.

Allied Fusion BPO is a Philippines outsourcing company based in Cebu I. T. Park, one of the country's most established business districts for BPO operations. They hold a 4.9-star client rating and operate from TGU Tower in Apas, Cebu City, giving them direct access to the trained talent pool and infrastructure that makes the Philippines a preferred destination for offshore outsourcing. The company handles customer support, back office work, and a range of outsourcing functions for businesses that need dependable, people-first service delivery. Their positioning as a call center Philippines provider is backed by a clear commitment: the client comes first, every time. For companies evaluating BPO Philippines partners, Allied Fusion BPO offers a straightforward path to getting started. Reach out through their website or call their Cebu office directly to discuss your requirements and request a quote.

Cyberbacker gives businesses a direct path to skilled virtual assistants and administrative support, without the overhead of building an in-house team. Based in Manila, the company connects entrepreneurs and growing businesses with dedicated back office staff and customer support professionals who handle the day-to-day work so clients can focus on what matters most. Whether a client needs inbox management, scheduling, data entry, or front-line customer support, the team is equipped to step in quickly and operate as a genuine extension of the business. The outsourcing model keeps costs predictable and scales as client needs change. If you're exploring back office outsourcing or looking for reliable call center Philippines support, Cyberbacker is worth a conversation. Reach out to discuss your requirements and get a quote.

InterComs BPO is a Dumaguete City outsourcing firm that has spent six years building the kind of offshore operation most growing businesses struggle to find: one where leadership stays genuinely close to the work. Founded in 2019 by Meghan Patula, a business development executive with deep experience in offshore center management, the company pairs international clients with disciplined, KPI-measured teams trained to represent their brand consistently. With 150+ clients served across four English-speaking markets, InterComs positions itself as a long-term back office partner, not a short-cycle vendor. The company covers seven core services, giving clients a single point of coordination across a broad operational footprint. Cold calling and lead generation anchor the offer, with outbound B2B and B2C campaigns running from prospect lists through to booked appointments. Customer support operations span phone, email, and chat, structured to protect brand voice at every touchpoint. Virtual assistance handles calendar management, data entry, scheduling, and admin work that scales quickly as engagement grows. Beyond voice and admin work, InterComs delivers medical, legal, and general transcription with confidentiality-focused processes, provides ESL and English tutoring through online instruction tracks, and rounds out its capabilities with graphic design production and full digital and social media management, covering SEO, paid social, and content support. The client base spans a wide range of industries where structured processes and quality conversations drive results. Solar energy, insurance, medical services, legal operations, e-commerce, and education are the primary verticals. The firm has also run campaigns in truck dispatching, order taking, Airbnb property management, telecom customer service, commercial cleaning, travel agency ticketing, and publishing. That breadth reflects six years of actual execution across real campaigns. For international buyers evaluating call center Philippines options, the operational setup matters as much as the service list. InterComs maintains workforce coverage aligned with USA, Australia, Canada, and UK operating windows. The company is HIPAA compliant, with secure data protocols for any campaign involving sensitive health or patient information. A strategic partnership with Asbir Tech Dumaguete City, the leading IT solutions provider in Negros Island, has further strengthened their infrastructure and positions the operation for higher-complexity engagements. Recruitment runs through structured, validated talent pipelines with clear metrics tracked across training, nesting, and production. If you are looking to extend your back office, build an outbound sales function, or hand off customer support to a dedicated offshore team in the Philippines, InterComs is worth a direct conversation. Reach out through their website and they will respond with an implementation plan matched to your goals and timeline.

IntouchCX is a global customer experience BPO with a delivery center in Quezon City, Philippines, serving brands that need a full-service outsourcing partner rather than a single-function vendor. Their core offerings cover Digital CX, Back Office operations, Trust and Safety, AI Services, and Advisory and Transformation, giving clients a single point of accountability across a wide range of business processes. With over 18 years in the industry and a proprietary suite of tools including Catapult, Vision, Sidd Spark, and Laivly, IntouchCX operates across voice, chat, email, SMS, social media, and self-service channels in multiple languages. Back office work spans transaction processing, claims, collections, and revenue cycle management. On the Trust and Safety side, they handle real-time content moderation, fraud detection, and misinformation prevention. Their AI Services team supports data annotation, human-in-the-loop training, compliance, and red teaming for organizations building or refining AI systems. Clients come from retail, fintech, travel, health and wellness, consumer technology, and entertainment. If you are evaluating BPO Philippines partners for customer support, back office outsourcing, or AI-ready BPO capabilities, IntouchCX is worth a direct conversation. Request a quote to see what a partnership could look like for your brand.

Expander Outsourcing Services, Inc. (EOSI) is a Philippines-based outsourcing company that brings together specialized telecom and geospatial technical work with full-cycle employer of record services. International businesses get a single partner to handle both the delivery of skilled back office and engineering output and the administrative complexity of employing people in the Philippines. At the core of EOSI's BPO offering is CAD and GIS outsourcing for fiber optic and telecom infrastructure projects. The team produces detailed construction drawings for FTTH (Fiber to the Home) deployments, handles Multi-Dwelling Unit (MDU) fiber accessibility documentation, and manages telecom asset documentation and data processing workflows. A particular area of strength is FROGS, the Frontier Rapid Outside Plant Geospatial System. Few professionals anywhere are trained in this platform, and EOSI has built an in-house program specifically to develop and certify FROGS-qualified talent. The team also works with 3-GIS and QGIS to support network design and documentation end to end. On the employer of record side, EOSI takes on the full administrative burden of employing staff in the Philippines on behalf of overseas clients. That means payroll calculation, tax withholding, social security contributions, employee benefits administration, HR onboarding and offboarding, compliance with local labor regulations, and recruitment and training. The company backs this up with an integrated platform that gives clients real-time visibility into payroll status, workforce cost analysis, employee records, and timesheet approvals, all in one place. EOSI works primarily with companies in the telecommunications and construction sectors, particularly engineering and infrastructure firms expanding operations into the Philippines or building out fiber networks. Client feedback points to the company's ability to find and onboard skilled professionals quickly, its thorough handling of HR and compliance tasks, and the ease of its platform for day-to-day payroll oversight. Operating from Bacolod in the Philippines, the company offers both project-based arrangements and ongoing BPO-type engagements, so clients can start with a defined scope and scale the relationship over time. This flexibility suits companies that want to test Philippine outsourcing before committing to a larger workforce footprint. To discuss GIS drafting, telecom asset management, or employer of record needs, connect with the EOSI team through expanderinc.com or request a demo of their EOR platform.

Drake International Philippines is a recruitment and staffing firm based in Makati City, connecting businesses with qualified candidates through a process that prioritizes clear communication and thorough candidate matching. As part of the global Drake International network, the Philippines office brings international reach to employers who need reliable, professional hiring support. The firm manages the full recruitment cycle, from initial candidate sourcing and screening through to interview coordination and onboarding. Recruiters take time to understand exactly what each hiring client is looking for, clarifying requirements upfront so that only well-matched candidates move forward. On the candidate side, the team provides practical guidance throughout the process, including interview preparation tips that help applicants present themselves with confidence, even those entering the workforce for the first time. Drake International Philippines serves both local companies and organizations with global hiring needs, reflected in their positioning around international career placement. Their client base includes businesses that need a recruiter capable of moving quickly and staying in close communication, from the first submission through to a candidate's first day on the job. The consistent feedback from both clients and placed candidates points to a team that keeps all parties informed at every stage. Hiring managers note that questions get answered promptly and that the recruiters take ownership of understanding the role before presenting candidates. Candidates describe a process that feels organized and supported rather than transactional. For companies in the Philippines looking to fill roles efficiently, or for professionals seeking career opportunities locally or abroad, Drake International Philippines offers a recruitment partnership built on responsiveness and results. Visit their website or reach out through their Makati office to discuss your hiring needs.

TP (Teleperformance) has been operating in the Philippines since 1996, making it one of the most established BPO Philippines providers in the market. From its Quezon City location, TP serves as a strategic outsourcing partner to large global enterprises across a wide range of industries, delivering customer care, technical support, customer acquisition, consulting, analytics, and digital integrated business services. The operation balances AI-driven automation with human expertise. Machine learning tools accelerate contact resolution and handle high-volume interactions, while experienced agents manage more complex or sensitive cases. Advanced speech, text, and interaction analytics help clients better understand and anticipate customer needs, turning raw data into actionable insight. For companies evaluating call center Philippines options or looking to build a scalable outsourcing program, TP's Fairview site offers flexible engagement models backed by decades of local and global experience. Connect with their team to learn how they can support your customer support or back office requirements.

Ripped Box Station is a Quezon City-based virtual assistance company that connects businesses with dedicated remote professionals focused on building real, lasting client relationships. Operating within the Philippines' established BPO ecosystem, the company delivers outsourcing support that lets clients redirect attention to growth while routine and client-facing work is handled with consistency and care. The company's core strength is virtual assistance, with a clear emphasis on communication and relationship quality rather than just task completion. For businesses that want a Philippines outsourcing partner that treats their clients the way they would, Ripped Box Station offers a focused, dependable alternative to larger call center Philippines providers. Reach out to Ripped Box Station to learn more about their virtual assistant services or to request a quote for your outsourcing needs.

Onevoix is a Philippines-based contact center and outsourcing company that takes customer experience off your plate so you can concentrate on running the business. Founded in February 2009 in Muntinlupa, the company launched with a focused purpose: give other businesses a way to reduce costs without letting customer service slip. That original promise still shapes how they operate today. The core of what Onevoix offers is Contact Center Services, delivered by a trained pool of agents coached to handle each caller on their own terms. Rather than rigid scripts, agents are guided to think independently to resolve issues, even complicated ones. Alongside inbound and outbound support, Onevoix provides Virtual Assistant services through their Virtual Assistant Go platform, built for businesses that need reliable, professional help without the overhead of in-house staff. The company also offers Web Design and Development, covering UX/UI design, front and back-end development, and branding work, making them a practical outsourcing partner for clients who want more than a single-channel solution. Client feedback tells a consistent story. Testimonials name individual agents by name and describe situations where staff went beyond the basics to resolve issues and leave customers feeling valued. The scenarios range across faxing service support and general customer inquiries, pointing to a team that handles varied, real-world work with steadiness. For businesses in the Philippines outsourcing market, this kind of agent-level accountability is worth noting. Onevoix also takes a deliberate approach to its people. The company frames its workforce as its most important resource and positions itself not just as a place to work but as a place to build a long-term career. For clients, that philosophy has a practical upside: agents who stay longer develop sharper skills and deliver more consistent support over time. If you are evaluating BPO Philippines options for customer support, virtual assistance, or a broader outsourcing arrangement, Onevoix is a straightforward company to speak with. Get in touch to walk through your requirements and find out how their team can support your customers the way they would their own.

ADEC Innovations Healthcare Philippines operates from Muntinlupa as the Philippine delivery center for ADEC Healthcare, the healthcare-focused division of ADEC Innovations, a global business process outsourcing company. The company supports healthcare organizations with revenue cycle management, utilization management and review, home care operations, and financial and administrative outsourcing, giving buyers access to specialized healthcare back-office teams for functions that are costly to build in-house. The services span the patient and revenue cycle end to end. On the patient access side, the company handles prior authorization, patient scheduling, eligibility verification, financial assistance processing, and case screening and intake. Clinical documentation and review work covers clinical denials management, clinical documentation improvement, health information management, medical coding, and revenue integrity services. Patient financial services include accounts receivable management, cash posting, claims processing, and medical billing. A separate operation enablement group covers data analytics, document processing, EHR system management, quality assurance, and queue monitoring, along with client and operational support. Clients described on the company's site include revenue cycle companies, healthcare billing companies, hospitals and integrated health systems, independent healthcare providers, home health agencies, healthcare technology companies, medical service organizations, behavioral health organizations, ambulatory surgery centers, and durable medical equipment providers. This keeps the company's focus on healthcare and life sciences organizations that need clinical and financial operations managed at scale rather than general back-office work. Operationally, ADEC Healthcare runs delivery centers in the Philippines, South Africa, Kenya, Egypt, Colombia, Ghana, the United States, and Ireland, with operations described as running 24/7 across 24 countries. The company states it is HIPAA compliant, SOC 2 Type II certified, and ISO 9001 certified, and its healthcare teams operate within the wider infrastructure of ADEC Innovations. For hospitals, providers, and revenue cycle organizations weighing outsourced clinical and financial operations, ADEC Innovations Healthcare Philippines offers a Muntinlupa-based team connected to this larger, multi-country delivery network.

VXI Global Holdings delivers customer experience and BPO services built for enterprise-scale operations. With a delivery center in Davao City, the company connects global brands with skilled Filipino talent across customer support, technical assistance, and back office functions. VXI is positioned as a full-cycle outsourcing partner, handling everything from frontline customer interactions to behind-the-scenes processing. Operating across multiple continents, VXI brings international service standards to its Philippines operations, making it a strong choice for companies that need a call center Philippines presence without sacrificing quality or consistency. The Davao City site offers access to a deep talent pool, competitive operational costs, and strong English proficiency. Brands looking for a BPO Philippines partner with proven enterprise credentials should consider VXI for their outsourcing needs. Reach out to explore service options or request a quote.