Healthcare BPO Companies in the Philippines
148 verified companies
A healthcare BPO runs the administrative machinery of care — medical billing and coding, claims processing, revenue cycle management, and patient support lines — for providers, payers, and health-tech companies. Most of the work is US-facing, and healthcare is the largest industry vertical in this directory.
The vertical rewards specialisation. HIPAA-compliant operations, certified coders, and payer-specific claims experience separate genuine healthcare providers from generalists with a healthcare logo row. The strongest firms here run nursing-informed clinical support desks alongside the administrative stack.
Every company below serves healthcare clients and comes live from the verified directory. Profiles carry services, team size, and contact details.
Global Strategic
As business owners, we tend to like to have control of our business. Unfortunately the result of this is we end up doing simple tasks that no business owner should spend time on. No one is great at everything… but your staff are juggling lots of different tasks. You always hear them saying “I’m just really busy!” They are overwhelmed because of the growing list of tasks they hate doing! This one is simple. The more you pull your staff away from their skillset and passions, the more profit you lose. For example, your sales team, on average, is wasting 20% of their time handling administrative tasks. That means 20% of the time they are not generating revenue. We realize that every business is unique. That is why at Global Strategic we take pride in customizing our solution to meet the individual needs of our clients. We collaborate, think outside the box, and design a solution that is cost effective and efficient. When you outsource, quality is everything. We only hire the best to ensure we represent your business with the utmost professionalism. We aim to be your best, and most cost-effective staff! Since 2006, Global Strategic has been helping businesses achieve maximum efficiency and profitability through customized business solutions. We have taken the burden of day-to-day back office operations off our clients’ shoulders, providing them the opportunity to focus on MORE…
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Global Virtuoso
Global Virtuoso is a finance and accounting outsourcing firm based in Makati City, Philippines, with 18+ years of experience serving businesses across North America, Asia, and beyond. Their 300+ certified accountants handle the full range of financial operations, from daily bookkeeping and accounts payable to financial reporting, audit support, and outsourced CFO services, starting at $7.40 per hour. Clients typically save up to 70% compared to in-house hiring costs. As a BPO Philippines specialist, Global Virtuoso works across a wide range of sectors including e-commerce, aviation, hospitality, healthcare, real estate, and video game development. The team holds ISO 27001 certification for data security and is proficient in QuickBooks, Xero, SAP, Oracle, and other major accounting platforms. Accountants are trained to GAAP and IFRS standards, and operations run 24/7 to match client schedules wherever they are located. Whether you need ongoing back office accounting support or project-based help during year-end close, Global Virtuoso offers flexible engagement models for startups, SMEs, and large enterprises alike. Reach out today to request a quote and see how much your business can save.
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GodesQ Digital
At GodesQ, we believe technology should simplify business operations, not complicate them. As a trusted digital solutions company in the Philippines, we help organizations transform manual processes into efficient, scalable, and automated systems that support long-term growth. Our mission is to empower businesses with the right technology, enabling them to improve productivity, enhance customer experiences, and make smarter operational decisions. We specialize in business systems development, workflow automation, CRM automation, custom software development, AI-powered solutions, and strategic website development. Whether you’re looking to automate repetitive tasks, streamline internal operations, improve lead management, or build a custom platform tailored to your business processes, our team delivers solutions designed to increase efficiency and reduce operational bottlenecks At GodesQ, we help businesses eliminate manual processes, streamline operations, and accelerate growth through custom digital solutions. From business systems development and workflow automation to AI-powered technologies and digital transformation initiatives, we build scalable solutions that improve efficiency, enhance customer experiences, and support long-term business success. Our goal is to help organizations work smarter, operate more effectively, and stay competitive in an increasingly digital world. Custom-built systems designed around your unique business processes. We develop CRM systems, ERP solutions, client portals, booking systems, inventory management systems, membership platforms, healthcare systems, and business management applications that help organizations operate more efficiently. Transform manual tasks into automated workflows that save time and reduce errors. We implement CRM automation, lead management systems, sales pipelines, customer onboarding processes, email and SMS automation, appointment scheduling, and business workflow automation using platforms such as GoHighLevel and custom integrations. Leverage artificial intelligence to improve productivity and decision-making. Our AI solutions include intelligent chat assistants, AI-powered customer support, business knowledge systems, automated reporting, data analysis tools, and AI workflow integrations that help businesses work smarter.
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Guerilla Creative Marketing
Guerilla Creative Marketing is a Philippines-based BPO built by people who lived the outsourcing struggle firsthand. The company started in 2015 as a three-person graphic and marketing agency, spending years helping small businesses with logo design, social media management, and web development. When the founders tried to offshore their own work, they hit a wall: confusing contracts, steep upfront fees, and no clear path to getting started. So they built a better one. By 2019, Guerilla Creative Marketing had pivoted into a full-service BPO provider with a deliberate focus on plain-language agreements, transparent pricing, and a low barrier to entry. They launched globally in 2020 and have since expanded well beyond marketing. Today, they provide outsourcing across customer support, accounting, administration, healthcare, IT, engineering support, and real estate, giving clients a single partner for a wide range of back office and operational needs. If you are weighing your BPO Philippines options and want an offshore partner that skips the jargon and gets straight to business, Guerilla Creative Marketing is worth a conversation. Reach out to request a quote.
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Harte Hanks Philippines
Harte Hanks’ outsourced sales services drive revenue teams toward breakthrough performance. We deliver inside sales outsourcing and optimization, B2B lead generation and inside sales play development solutions to a range of market-leading partners. Every revenue-savvy brand needs to move with the times. Those prepared to stand on the sidelines can only ever expect to fall behind. Our dedication to sales testing and revenue experimentation has helped teams to drive pipeline, convert prospects and maximize ROI with every digital sales move. Maximize your digital sales and telesales efforts with Harte Hanks, a leading B2B sales agency specializing in SDR services and telemarketing business solutions. Our expertise in digital selling and sales as a service allows you to scale outreach, grow your pipeline, and convert prospects effectively. By outsourcing your sales services to Harte Hanks, you partner with accomplished professionals who deliver a faster, more efficient path to revenue and long-term growth. Building a high-performing internal sales team doesn’t happen overnight. With our SDR as a service and digital SDR solutions, you gain the resources needed to execute your next winning move seamlessly. From GTM strategy to sales play optimization, our experts offer unmatched agility and innovation. Whether you need an inside sales agency or a telesales company, Harte Hanks is your go-to for continuous growth and success. Submit the below form and one of our sales services specialists will be in touch shortly. Or call us at 978-451-4151.
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HGS Offshore Staffing Solutions
HGS brings together technology, data, and human expertise to help businesses build intelligent customer and operational experiences. As a BPO Philippines provider with a global footprint, HGS delivers outsourcing solutions across customer support, back office operations, AI-powered interactions, and digital marketing, all structured around a model that requires measurable outcomes before you scale. The service portfolio covers the full range of customer engagement channels, including voice, chat, social, and web, alongside intelligent operations spanning talent management, process optimization, and technology integration. Industries served include banking and financial services, healthcare, consumer packaged goods, retail, and the public sector. Advanced LLM integration and established technology partnerships give clients a direct path to modernizing operations without rebuilding from the ground up. HGS structures every engagement around a 90-day proof-of-value sprint, so clients see real results before committing further. If the solution does not deliver, you do not pay. For companies evaluating call center Philippines options or broader outsourcing partnerships, HGS offers a starting point grounded in data and accountable to outcomes. Reach out to explore what intelligent outsourcing can look like for your business.
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HGS Philippines
HGS Philippines delivers customer experience and digital outsourcing services that global brands rely on to keep operations running smoothly. Based in Quezon City, the team handles the full spectrum from front-line customer support to complex back office processing and healthcare BPO, giving clients a single partner for work that spans multiple business functions. As a BPO Philippines operation with roots in serving international markets, HGS brings structured processes and trained specialists to industries that demand both accuracy and responsiveness. Whether you need a call center Philippines team to manage inbound volume or a back office unit to handle data-intensive workflows, the company is built to absorb that complexity without adding it to your plate. For healthcare clients in particular, HGS understands the compliance-sensitive nature of the work and approaches it with the discipline that sector requires. If you're evaluating an AI-ready BPO partner in the Philippines, HGS Philippines is worth a conversation. Reach out to discuss your requirements and request a quote.
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Hinduja Global Solutions Clark
You’re building a smarter, future-ready business. We build the systems and certainty to get you there. Every organization has its own rhythm. We start by understanding your business and its opportunities, mapping your processes and using your data to uncover insights and ideate solutions, quantifying the potential together before deploying right-sized solutions to move your business forward. We tailor solutions to your industry’s unique challenges and integrate them into your existing frameworks. You get outcomes that are relevant, reliable, and immediately useful. We match the partners to your transformation goals, ensuring secure, scalable, and future-ready solutions. You can move faster because the ecosystem is already in place. We begin with a focused, achievable goal that proves value quickly. Giving you the confidence to scale transformation at your pace. Partner with HGS to design intelligent interactions, platforms, and operations that connect context, guide action, and scale with confidence. From first proof to long‑term performance, we build what works in real environments.
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ibex Alabang
Ibex delivers digital customer experience (CX) outsourcing for some of the world's most recognized brands. Operating out of Alabang, Muntinlupa, their Philippines call center combines trained agents with digital tools to handle customer support, technical assistance, and back office work at scale. For companies looking to improve service quality while managing costs, ibex offers a proven outsourcing model built around measurable outcomes. As a BPO Philippines provider, ibex serves clients across industries where customer interactions are high-volume and high-stakes. Their teams are structured to handle inbound and outbound voice, digital channels, and support functions that keep customer satisfaction scores up without inflating overhead. If you are evaluating customer support outsourcing or exploring call center Philippines options, ibex Alabang is worth a direct conversation. Reach out to request more information or a capabilities overview.
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IBEX Global Davao
IBEX Global Davao delivers customer experience and business process outsourcing from one of the Philippines' fastest-growing cities. Companies across telecommunications, retail, healthcare, and financial services turn to IBEX when they need a call center Philippines partner that can handle high volumes without sacrificing quality. The Davao team specializes in customer support, technical support, and back office operations, giving clients a single point of contact for both voice and non-voice work. With a 4.5-star rating across 126 reviews, IBEX Global has earned strong marks from the people who know the operation best: its own workforce. That kind of employee satisfaction typically shows up in lower attrition, better agent consistency, and more reliable service delivery for clients. Outsourcing to IBEX Global Davao means access to a trained, English-proficient team operating in a cost-efficient BPO Philippines environment. Whether you need to scale customer support quickly or offload recurring back office tasks, the Davao site is equipped to support both. Connect with the team to discuss your requirements or request a quote.
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IBM Philippines
"We achieved 100% refactored code. Everything I thought would be a problem, Bob solved.", APIS IT "Vault has … lowered how much effort it takes to meet regulatory compliance goals and reduced our risk of both a breach and unplanned downtime.", NORD/LB IBM brings together software, consulting and infrastructure to help clients solve the business challenges that matter most. Our platforms embed AI into core systems and workflows, improve the economics of real work and scale securely across hybrid cloud environments. We deploy solutions inside IBM before we bring them to clients, so what we deliver is not just designed, but proven. For over a century, IBM has been at the forefront of technological innovation. Beginning in the earliest days of computing, IBM has blended intelligence, innovation and science to improve business, society and the human experience. Learn more about our rich history IBM’s roots trace back to Herman Hollerith’s 1896 invention of the tabulating machine, revolutionizing data processing for the 1890 US Census. In 1911, IBM was founded as the Computing-Tabulating-Recording Company, later renamed IBM in 1924. Key innovations followed, such as the 1928 introduction of the 80-column punched card, which became a global data standard. IBM introduced the electric accounting machine in 1929. By 1935, it supported Social Security with record-keeping systems. During World War II, IBM aided military operations with punch card technology and in 1945, it founded the Watson Scientific Computing Lab, marking a significant step toward modern computing.
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IdeasUnlimited
Since 2010, IdeasUnlimited has helped more than 1,000 businesses worldwide reduce costs and improve customer experience through outsourcing. Operating as a full-service call center Philippines provider, the company covers customer support, technical support, sales and telemarketing, virtual assistant services, digital marketing, and medical billing, all available 24/7/365 regardless of time zone or geography. The Philippines-based operation supports clients in 8+ languages and maintains PCI, HIPAA, and GDPR compliance backed by Microsoft-regulated cloud infrastructure. Delivery teams span North America, Asia Pacific, and Africa, giving clients the flexibility to scale without hitting regional limits. SMBs, mid-market companies, and enterprise organizations all use IdeasUnlimited because the pricing is competitive and the service scope is broad enough to replace multiple vendors with one accountable partner. For businesses looking for an AI-ready BPO with proven processes and a track record measured in hundreds of client engagements, IdeasUnlimited is worth a closer look. Contact the team to discuss your needs or request a quote.
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Healthcare outsourcing: common questions
What buyers ask most when comparing healthcare providers in the Philippines.
01What healthcare work is outsourced to the Philippines?
Medical billing and coding, claims processing, revenue cycle management, prior authorisation, and patient support lines — mostly US-facing. Some providers also run nursing-informed clinical support desks alongside the administrative stack.
02Are Philippine healthcare BPOs HIPAA compliant?
Serious healthcare providers are, and will show audit evidence: signed BAAs, access controls, and workforce training records. Treat HIPAA posture as a gating question, not a checkbox — generalist firms with a healthcare logo row often fail it.
03Do providers here employ certified medical coders?
The specialised ones do — AAPC or AHIMA certification is the marker to ask for, along with payer-specific claims experience. Certification density is a strong proxy for how deep a provider's healthcare practice really runs.
Browse BPO companies by industry
Terms that come up when comparing providers: SLA, KPI, AHT, CSAT, DSAT, QA, LOB, SME, and POC. Or read the full BPO glossary.
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