Verified providers · Healthcare

Healthcare BPO Companies in the Philippines

148 verified companies

A healthcare BPO runs the administrative machinery of care — medical billing and coding, claims processing, revenue cycle management, and patient support lines — for providers, payers, and health-tech companies. Most of the work is US-facing, and healthcare is the largest industry vertical in this directory.

The vertical rewards specialisation. HIPAA-compliant operations, certified coders, and payer-specific claims experience separate genuine healthcare providers from generalists with a healthcare logo row. The strongest firms here run nursing-informed clinical support desks alongside the administrative stack.

Every company below serves healthcare clients and comes live from the verified directory. Profiles carry services, team size, and contact details.

By BPOAI Editorial· Last updated:

iFive Inc.

Medical Staffing
Quezon City3.8 · Google
Unclaimed

IFive Global connects U. S. Businesses with top-rated offshore professionals from the Philippines, making outsourcing straightforward and cost-effective. With headquarters in Claremont, California and operations in Metro Manila's central business district, the company delivers specialized staffing across four high-demand verticals: healthcare, legal, finance, and IT. Clients typically save up to 70% on staffing costs compared to domestic hiring, without sacrificing quality or service coverage. As a BPO Philippines provider, iFive Global handles the administrative overhead so you don't have to. HR, recruitment, payroll, compliance, and IT support are all managed in-house, freeing clients to focus on core operations. Their team operates 24/7, which means extended service hours and faster response times for your customers. English proficiency and a strong focus on customer support quality are central to how they recruit and train staff. What sets iFive apart is their commitment to ethical outsourcing and building industry-specific teams rather than generic back office pools. Whether you need a virtual medical assistant, a legal process outsourcing team, or financial and IT support staff, they match you with professionals who fit the role. Reach out to iFive Global to explore how Philippine-based offshore staffing can help your business scale without the overhead.

Medical StaffingLegal Process OutsourcingFinancial StaffingIT Staffing+3

Infinit-O

Finance & Accounting
Pasay City4.1 · Google
Unclaimed

Infinit-O is a BPO Philippines company specializing in finance and healthcare outsourcing, built to help organizations improve operational performance without the overhead of in-house expansion. Based in Pasay City, the company creates dedicated centers of excellence for each client rather than placing staff into generic workflows. They align people, processes, and technology to deliver measurable results. Core services include end-to-end financial operations from bookkeeping through analysis, HIPAA-compliant medical billing and coding, omnichannel customer support, data entry and processing, and analytics that convert raw data into actionable decisions. Each engagement is shaped around the client's own tools, culture, and objectives, with enterprise-grade professionals selected through a rigorous vetting process. Infinit-O operates to globally recognized standards for security, quality, and back office excellence, giving finance and healthcare buyers real confidence in compliance and continuity. For companies exploring outsourcing or looking for a call center Philippines partner that acts as a genuine extension of their team, connect with Infinit-O to schedule a free consultation and find out how much you could save.

Finance & AccountingHealthcare BPOCustomer SupportData Entry+2

Infinit-O Philippines

Finance BPO
Manila1000+4.1 · Google
Unclaimed

Infinit-O is a Manila-based outsourcing company that focuses on three areas where getting the details right really matters: finance and accounting, healthcare operations, and IT outsourcing. Rather than offering a broad menu of generic services, they have built their practice around these specific domains, which makes a real difference when your back office work involves compliance-sensitive processes or specialized knowledge. SMBs and enterprises across various industries turn to Infinit-O when they want the cost advantages of BPO Philippines without handing work to a team that has to learn the field from scratch. Whether the need is call center Philippines support, financial back office processing, or technology outsourcing, the teams are built for that work specifically. For companies that want an AI-ready BPO partner rather than just a body shop, that distinction matters. If you are comparing outsourcing options in the Philippines, Infinit-O is worth a direct conversation. Reach out to their team to discuss your requirements or request a quote.

Finance BPOHealthcare BPOIT Outsourcing

Infosys

Customer Support
Makati City1000+4.1 · Google
Unclaimed

Infosys BPM Philippines has been running end-to-end business process outsourcing operations from the Philippines since 2007. With over 4,600 professionals across four delivery centers in BGC Taguig, Alabang, and Clark Pampanga, the company manages complex, high-volume processes for clients in healthcare, financial services, retail, manufacturing, and communications. The service portfolio covers customer support, finance and accounting, legal process management, HR operations, service desk, sourcing and procurement, and sales fulfillment. Infosys BPM Philippines holds recognized Centers of Excellence in Customer Service and Service Desk, making it a strong choice for both front-office and back-office outsourcing at scale. The company is ISO 27001 and ISO 27701 certified and has earned Great Place to Work certification for two consecutive years. For global companies looking for a proven BPO Philippines partner with depth across industries, Infosys BPM Philippines brings structure and consistency to large-scale outsourcing. Reach out to their team to discuss how their call center Philippines operations can fit your needs.

Customer SupportFinance & AccountingService Desk & Technical SupportHuman Resource Outsourcing+3

Innovuze Solutions, Inc.

Web Design & Development
Cagayan De Oro City5.0 · Google
Unclaimed

Innovuze Solutions, Inc. Gives businesses a capable offshore technology partner based in Cagayan de Oro City, Philippines. The company handles a wide range of digital outsourcing needs: web design and development, cloud-based web app development, search engine optimization, digital marketing, analytics, cybersecurity services, and software quality assurance. Content support services, including data entry, content research, and digital asset creation, round out their BPO Philippines offering. As one of the pioneers in the CDO tech scene and a member of the Cagayan de Oro ICT Business Council, Innovuze has built client relationships locally, nationally, and internationally. Their project portfolio spans electronics, real estate, food and beverage, healthcare, and the non-profit sector, showing genuine breadth for an outsourcing team operating from the Philippines. Whether you need a white-label digital marketing partner, a dedicated software QA team, or ongoing web management support, Innovuze brings the technical depth to get it done. Reach out to discuss your requirements and request a quote.

Web Design & DevelopmentWeb App DevelopmentDigital MarketingSearch Engine Optimization+3

Integrated OS

Remote Team Integration
Muntinlupa4.5 · Google
Unclaimed

Integrated OS helps businesses in Australia and beyond build remote teams in the Philippines that actually work. Most outsourcing models drop a team in your lap and walk away. Integrated OS takes a different approach: they partner closely to embed a dedicated offshore team into your business culture, so your people contribute meaningfully over the long term, not just fill seats. Their proprietary Secret Sauce Process starts with a team view rather than a job-role view, which means every hire is set up to integrate with your existing operations from day one. Clients across industrial automation, manufacturing, construction, software development, legal, financial services, healthcare, and print have used this BPO Philippines model to reduce operating costs by at least 30%. With a staff retention rate above 90% and a business structure that caps profit to reinvest back into people and service, Integrated OS is built differently from standard call center Philippines or back office outsourcing providers. If you're looking for an outsourcing partner in the Philippines that prioritises integration over headcount, Integrated OS is worth a conversation. Reach out to explore how they can extend your team.

Remote Team IntegrationStaff OutsourcingBack OfficeIT Outsourcing+3

IntouchCX - Clark

Customer Support
Angeles1000+3.4 · Google
Unclaimed

IntouchCX is a global BPO with a delivery center in Clark, Angeles, offering a full suite of customer experience and back office solutions for some of the world's most recognized brands. Their service portfolio covers Digital CX, Back Office processing, Trust and Safety, AI Services (including data annotation and human-in-the-loop training), and Advisory and Transformation consulting. Industries served range from retail and digital commerce to financial services, health and wellness, entertainment, gaming, and travel. With 18+ years in the field, IntouchCX brings deep operational knowledge to complex outsourcing challenges, including content moderation, fraud detection, revenue cycle management, and AI model training. For companies looking to scale customer operations without sacrificing quality, IntouchCX's Clark campus is worth a closer look. Connect with their team to explore how their data-driven approach can work for your brand.

Customer SupportBack OfficeContent ModerationAI Services+2

IntouchCX Manila - Cyberpark Tower 1

Customer Support
Quezon City1000+4.0 · Google
Unclaimed

IntouchCX is a global BPO Philippines provider delivering AI-enhanced customer experience solutions from its Quezon City base at Cyberpark Tower 1. With over 18 years in the industry, the company combines intelligent automation with skilled human agents to support brands across voice, chat, email, SMS, social, and self-service channels. Back office operations cover transaction processing, claims management, collections, and revenue cycle management, while a dedicated Trust and Safety practice addresses content moderation, fraud detection, and misinformation prevention at scale. Beyond traditional outsourcing, IntouchCX provides full-lifecycle AI Services including data annotation, human-in-the-loop training, compliance support, and model red teaming. Their advisory arm adds AI-powered training, automated QA analytics, journey mapping, and RPA-driven process improvement through their innovation hub, IntouchNXT. Brands across retail, travel, financial services, consumer technology, health and wellness, and entertainment have partnered with the team to scale their customer support operations without compromising quality. For companies exploring call center Philippines partnerships or modernizing their back office with an AI-ready BPO, IntouchCX Manila is a strong candidate. Connect with their team to discuss your outsourcing goals and request a quote.

Customer SupportBack OfficeContent ModerationTrust & Safety+3

IntouchCX Manila - UP Town Center

Digital Customer Experience
Quezon City1000+4.3 · Google
Unclaimed

IntouchCX is a global customer experience BPO with a delivery center in Quezon City, Philippines, serving brands that need a full-service outsourcing partner rather than a single-function vendor. Their core offerings cover Digital CX, Back Office operations, Trust and Safety, AI Services, and Advisory and Transformation, giving clients a single point of accountability across a wide range of business processes. With over 18 years in the industry and a proprietary suite of tools including Catapult, Vision, Sidd Spark, and Laivly, IntouchCX operates across voice, chat, email, SMS, social media, and self-service channels in multiple languages. Back office work spans transaction processing, claims, collections, and revenue cycle management. On the Trust and Safety side, they handle real-time content moderation, fraud detection, and misinformation prevention. Their AI Services team supports data annotation, human-in-the-loop training, compliance, and red teaming for organizations building or refining AI systems. Clients come from retail, fintech, travel, health and wellness, consumer technology, and entertainment. If you are evaluating BPO Philippines partners for customer support, back office outsourcing, or AI-ready BPO capabilities, IntouchCX is worth a direct conversation. Request a quote to see what a partnership could look like for your brand.

Digital Customer ExperienceBack Office OperationsContent ModerationTrust & Safety+3

iTworks Global Solutions

Virtual Assistant
Pasig4.4 · Google
Unclaimed

Digitally transform and improve your business by having your own web/mobile application. Our team of developers are here to assist you! ITworks Global Solutions is a trusted Outsourcing and Business partner with over 12 years of experience supporting businesses in 20+ countries. We provide top-tier solutions in Outsourcing Services, system management, and professional IT developers covering programmers, designers, marketers, virtual assistants, and back-office experts. We deliver real people, real solutions that help businesses reduce costs, scale faster, and succeed in today’s digital age. At iTworks, we help businesses scale and succeed. For more than 12 years, we’ve been a trusted partner to companies around the world, delivering innovative, people-powered solutions that drive growth, efficiency, and long-term success. ITworks Global Solutions is a trusted leader in outsourcing and workforce management, helping companies scale efficiently for over 12 years. With clients in 20+ countries, we provide dedicated talent from developers and designers to sales, marketers and back-office teams all managed under our expert supervision. We don’t just provide people; we manage and support them to deliver measurable results, ensuring seamless integration with your operations and driving your business forward. Leadership and team development are synchronous processes that make our team members innovative, aligned, inspired and committed. We help you make this the everyday experience for your project. Our commitment to service is based on total customer satisfaction. We listen, suggest and incorporate everything to make certain that we surpass your expectations.

Virtual AssistantCustomer SupportBack OfficeSoftware Development+3

iXL SOLUTIONS PHILIPPINES

Customer Support
Iloilo City4.8 · Google
Unclaimed

IXL Solutions Philippines brings over 35 years of outsourcing experience to clients who need a reliable BPO Philippines partner that actually delivers results. Based in Iloilo City, the company focuses on three core areas: customer care, IT services, and healthcare support, giving clients a single point of contact for a range of critical business functions. One area where iXL particularly stands out is seasonal demand management. For more than a decade, the team has helped businesses scale up and down without the operational headaches that typically come with fluctuating volume. That kind of flexibility is hard to find in a call center Philippines environment, and it is a core part of what iXL offers. Whether you need consistent customer support outsourcing, back office coverage, or specialized healthcare BPO services, iXL Solutions takes a personalized approach to every engagement. If you are exploring outsourcing options in the Philippines, connect with the iXL team to discuss your requirements and request a quote.

Customer SupportIT OutsourcingHealthcare BPOBack Office+1

Leadhustler Inc.

Lead Generation
Angeles3.5 · Google
Unclaimed

Lead Hustler is the number one source for telemarketing leads of any kinds. We have been in the business for 14 years. We believe in 100% customer satisfaction and we strive to deliver our leads with the highest quality. All of our calls are recorded and the audio recording is checked by our quality control team before we send them to our customers. If they did not meet our quality standards, they will not be sent to our customers. That is how serious we are about quality. Lead Hustler understands that getting sales lead is important for your business. We provide sales lead for telemarketers. All you have to do is contact us and order sales leads according to your business. We can provide health insurance leads, storm damage leads, hail damage, solar leads, or even home security leads. You don’t have to worry about getting reliable telemarketing leads for your business. We provide you the BEST contacts with pricing so you can get the most of your pocket. We value customer satisfaction and we only want to provide the best for them. We have a variety of services for your business, such as outbound calling, inbound customer, receptionist services, appointment setting, personal assistant, web design, social networking leads, digital media management, as well as Search Engine Optimization (SEO) leads. You can find out more about our services in our service page, where there will be more explanation about each services that we offer. All of our leads are not generated by online search or by online survey. Instead, we only use telemarketing to ensure that we will get the highest quality information. We also don’t use any third party in the data gathering process, because as the number one outsourcing facility, we keep everything in-house. This also means that we can take control of our quality process and also we can keep our prices competitive. Using telemarketing also can boost trust for the potential customers rather than filling in an online survey We are also experienced in providing training for sales reps and insurance agents. LeadHustler offers you a one-stop shopping place for all your leads. We also have experience in working with many clients, from small business to the biggest players in the industry.

Lead GenerationTelemarketingLive TransfersRemote Staffing+2

Healthcare outsourcing: common questions

What buyers ask most when comparing healthcare providers in the Philippines.

01

What healthcare work is outsourced to the Philippines?

Medical billing and coding, claims processing, revenue cycle management, prior authorisation, and patient support lines — mostly US-facing. Some providers also run nursing-informed clinical support desks alongside the administrative stack.

02

Are Philippine healthcare BPOs HIPAA compliant?

Serious healthcare providers are, and will show audit evidence: signed BAAs, access controls, and workforce training records. Treat HIPAA posture as a gating question, not a checkbox — generalist firms with a healthcare logo row often fail it.

03

Do providers here employ certified medical coders?

The specialised ones do — AAPC or AHIMA certification is the marker to ask for, along with payer-specific claims experience. Certification density is a strong proxy for how deep a provider's healthcare practice really runs.

Browse BPO companies by industry

Terms that come up when comparing providers: SLA, KPI, AHT, CSAT, DSAT, QA, LOB, SME, and POC. Or read the full BPO glossary.

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Healthcare BPO in the Philippines, Compared | Page 6 | BPOAI.ai