TDCX (PH) - Cebu IT Park Campus

TDCX (PH) - Cebu IT Park Campus is the Cebu City site of TDCX, a global customer experience outsourcing company that pairs AI-powered tools with human-led service delivery for brands across the Asia Pacific region and beyond. Operating with a team of more than 1,000 people, this Cebu IT Park location handles customer experience, sales, and trust and safety work for clients who need scaled operations run from the Philippines.

The site's services cover customer support and technical support delivered across channels, sales and revenue operations built around inside sales and post-sale account growth, and content moderation and other trust and safety work that protects online platforms and communities. It also carries out AI data labeling and annotation for clients training and refining machine learning models, alongside digital transformation projects, talent management and recruitment support for scaling CX teams, and CX consulting focused on journey mapping and KPI improvement.

Clients directed to this listing come from travel and hospitality, fintech, social media and gaming, mobility, and ecommerce, sectors where TDCX has built dedicated teams to handle high volumes of customer interactions, trust and safety review, and revenue-focused support. The company's broader client base also spans banking and insurance, healthtech, and technology, giving the Cebu site access to processes developed across a wide range of industries.

As one part of TDCX's wider Asia Pacific delivery network, the Cebu IT Park Campus site gives clients a dedicated, right-sized team rather than a shared, generic support pool, backed by the company's AI tooling for demand generation, lead nurturing, and sales conversions.

Buyers evaluating outsourcing partners in Cebu City can expect a team resourced for both frontline support and more specialized work such as content moderation and data annotation, operating as part of a company with established relationships across travel, fintech, gaming, and ecommerce.