Ecommerce BPO Companies in the Philippines

TELUS Digital Philippines brings together AI-powered technology and skilled human teams to help businesses grow revenue and run more efficiently. Operating from McKinley West, Taguig, this BPO Philippines powerhouse delivers customer experience transformation across the full service spectrum, from frontline customer support and technical assistance to complex back office operations. Buyers get a partner that blends data intelligence with experienced agents, making it a strong fit for companies looking to scale their outsourcing programs without sacrificing quality. As a global leader with deep roots in call center Philippines operations, TELUS Digital applies AI not as a buzzword but as a practical tool built into daily workflows. Industries ranging from telecommunications to technology and retail rely on TELUS Digital to modernize their customer operations, reduce costs, and improve satisfaction scores. Whether you need a dedicated customer support team, digital solutions that automate routine processes, or a strategic outsourcing partner to handle back office work at scale, TELUS Digital Philippines is worth a conversation. Reach out to their team to discuss how their AI-ready BPO model can fit your specific business needs.

TELUS Digital Philippines in Pavia, Iloilo is part of TELUS Digital's global network of contact center and digital services delivery centers. The facility brings enterprise-grade outsourcing capabilities to clients who need reliable customer support, technical assistance, and AI-enabled back office operations from a BPO Philippines hub. The Pavia site handles a range of customer-facing and operational functions, including inbound customer support, technical support, and content-related services. As part of TELUS Digital's broader footprint, the center is positioned to support clients in telecommunications, technology, and adjacent industries that require consistent, high-quality service delivery at scale. Companies looking for a proven outsourcing partner in the Philippines, with the backing of a large international organization, will find the Pavia location a credible option. Whether you need a dedicated call center Philippines team or integrated back office support, this site is worth a conversation. Request a quote or reach out directly to explore how the team can support your operations.

TELUS International Philippines gives businesses a single, capable partner for customer support, IT outsourcing, and back office operations, all delivered out of Manila. As part of the broader TELUS International network, the Philippines team handles everything from front-line customer service and content moderation to AI-driven digital solutions, making it a strong fit for companies that need more than a basic call center Philippines setup. The team works across industries, so whether your business is in tech, retail, finance, or another sector, the outsourcing model here is built to adapt. For buyers looking for an AI-ready BPO with depth in both customer-facing and operational work, TELUS International Philippines covers the full range, from back office processing to IT support functions that keep your systems running. If you're evaluating BPO Philippines providers and want to understand what TELUS International can do for your specific situation, reach out directly to start a conversation or request a quote.

We’ve helped 300+ businesses build dedicated offshore teams across Philippines & Sri Lanka. We find and nurture your people. You stay in control. Hiring the right people is hard, and many of our partners came to us after seeing poor results with other providers. We’ve simplified the complexities of offshoring by screening thousands of candidates to find the perfect fit for your business, allowing you to cut labor costs by up to 71% with a model that is proven, secure, and straightforward. We know how hard it is to find the right people. It’s why we have a dedicated team of skilled recruiters and interviewers, who have assessed thousands of candidates on behalf of our partners. Costs keep climbing around the world. It’s why we offer an offshoring alternative, helping businesses to save up to 71% on their labor costs. Offshoring is complex though right? Well yes, it can be, but not with TGT. It’s why many of our partners came to us after trying offshoring with other providers. Let’s start with a conversation. Tell us about the roles you can’t fill, your pressure points, the work that’s slowing you down.

TheNiche BPO is a Quezon City-based outsourcing provider that helps businesses run their online operations without the overhead of building an in-house team. Specializing in e-commerce integration and social media management, the company takes on the day-to-day tasks that keep business owners occupied, from website development and order processing to social media content and live chat support. As a BPO Philippines partner focused on digital commerce, TheNiche works with businesses moving or expanding online and needing reliable back-office and customer-facing support at a lower cost. The team handles everything from building your e-commerce website to managing inquiries across your site and social media pages, so you can stay focused on your product and brand rather than operations. If you're looking to outsource e-commerce operations or social media customer support to a dedicated team in the Philippines, TheNiche BPO offers packages designed to get you running without a costly process overhaul. Contact them to request a quote or find out how they can support your business.

TP Bacolod is the Bacolod, Philippines site of TP, a global digital business services and AI company that runs outsourced customer experience and back-office operations for organizations across a range of industries. Buyers reviewing this listing are looking at a location within a large, established international provider rather than a small standalone vendor, with customer support and back-office work delivered locally as part of TP's wider network of delivery centers. The service lines listed for this site are customer support and back-office support. Both sit within TP's broader end-to-end customer experience portfolio, which the company describes as covering customer service, back-office support, collection services, trust and safety, and revenue-as-a-service work, along with consulting services such as business transformation and advanced analytics. TP also names a set of AI-branded tools it applies across its service lines, including TP.ai Connect, TP.ai Assist, TP.ai Growth, TP.ai Collect, and TP.ai Dataservices. The industries listed for this site are ecommerce, fintech, and healthcare. These map to industry groups TP names on its corporate site, specifically retail and e-commerce, banking and financial services, and healthcare. TP also lists a specialized service line for healthcare support, separate from its general industry pages. Beyond these three sectors, TP's corporate site names a wider set of industry pages, indicating clients are not limited to ecommerce, fintech, and healthcare alone. TP Bacolod is listed with a team size of 1,000 or more employees. The site operates within TP's global delivery footprint, which the company describes as including multilingual hubs, smartshoring, and work-from-home delivery models. TP's corporate site lists a presence across dozens of countries, with the Philippines named among them. For buyers looking for a Philippine-based partner for customer support or back-office work, TP Bacolod represents a large-scale option operating inside a global provider's wider customer experience, consulting, and AI-enabled service network.

Transcom is a global customer experience specialist with a delivery center in Pasig, Philippines. Businesses that need reliable outsourcing for customer-facing operations will find a well-established setup here, covering customer support, technical support, sales assistance, and credit management across voice, chat, and digital channels. As a recognized name in call center Philippines operations, Transcom Pasig brings international service standards to BPO Philippines clients. The site draws on a large, English-proficient local workforce and applies structured quality management practices across every program it runs. Industries served include telecommunications, financial services, e-commerce, and consumer brands with high-volume contact needs. For companies evaluating AI-ready BPO partners or looking to scale back office capacity without adding internal overhead, Transcom Pasig is worth a serious look. Connect with their team to discuss program fit and request a quote.

Transcom Philippines delivers reliable customer experience outsourcing for businesses that need consistent, professional service at scale. Based in Manila, the team handles customer care, technical support, sales, and collections, along with finance BPO and back office operations, making it a capable partner for companies expanding their support footprint across multiple industries. Whether you need a dedicated customer support function or structured back office processing, the operation is designed to fit your existing workflows. The Manila location gives clients access to a strong English-speaking talent pool at competitive outsourcing rates. Transcom works across industries, adjusting its service model to match different customer journeys and operational requirements. If you're comparing BPO Philippines providers, get in touch with Transcom to talk through your needs and request a quote.

Ubiquity Global Services is a BPO Philippines provider built for companies that need more than a vendor. They deliver customer experience, back-office operations, compliance, and sales support to over 350 clients across finance, healthcare, retail, and technology, maintaining a 96% client retention rate and 99% quality and compliance scores. Every Ubiquity team runs on Aigent, their proprietary AI layer trained on real contact center data. Aigent builds onboarding playbooks from client data, delivers real-time coaching on every interaction, and shortens handle times without sacrificing quality. It is the infrastructure behind faster ramp-ups and consistently high CSAT. Their BreakthroughIQ methodology takes each engagement through discovery, custom solution design, and ongoing optimization, so the outsourcing relationship adapts as the client's business changes. Services span customer care, technical support, non-voice and back office work, identity verification, claims processing, chargeback management, data annotation, and HIPAA-compliant medical billing and coding. Whether you need a call center Philippines partner for high-volume customer support or a specialized team for regulated industries, Ubiquity is worth a conversation. Reach out to request a custom ROI estimate.

Forget one-size-fits-all outsourcing. Your brand deserves better. Ubiquity delivers customer experience, sales, operations, and compliance seamlessly across every time zone and touchpoint. Aigent runs behind the scenes on every Ubiquity team: faster ramp, sharper coaching, better outcomes. Trained on real CX data, Aigent is built for contact centers from day one. “We couldn’t find enough customer experience staff that would show up to work reliably. Ubiquity was able to quickly and smoothly bring up a CX team offshore. We are now meeting our services levels for the first time that I can remember. Ubiquity made it so easy for us to outsource.” “Ubiquity is a valued partner, and they continue to add value to our experience in many ways. In my 40+ years of banking, Ubiquity is among the best partners I’ve had the pleasure of working with, they deliver the results we’re looking for, and their leadership is highly accessible.” Success isn’t accidental, it’s built on a foundation of strategic thinking, genuine care, and relentless drive. Our values guide every decision, shaping how we work, solve problems, and deliver results. Passion can’t be taught, but it can be cultivated and honed into leadership. We reward creativity, empathy, and teamwork.

Forget one-size-fits-all outsourcing. Your brand deserves better. Ubiquity delivers customer experience, sales, operations, and compliance seamlessly across every time zone and touchpoint. Aigent runs behind the scenes on every Ubiquity team: faster ramp, sharper coaching, better outcomes. Trained on real CX data, Aigent is built for contact centers from day one. “We couldn’t find enough customer experience staff that would show up to work reliably. Ubiquity was able to quickly and smoothly bring up a CX team offshore. We are now meeting our services levels for the first time that I can remember. Ubiquity made it so easy for us to outsource.” “Ubiquity is a valued partner, and they continue to add value to our experience in many ways. In my 40+ years of banking, Ubiquity is among the best partners I’ve had the pleasure of working with, they deliver the results we’re looking for, and their leadership is highly accessible.” Success isn’t accidental, it’s built on a foundation of strategic thinking, genuine care, and relentless drive. Our values guide every decision, shaping how we work, solve problems, and deliver results. Passion can’t be taught, but it can be cultivated and honed into leadership. We reward creativity, empathy, and teamwork.

At Unity Communications, we’re powered by smart automation and driven by real people who care. Our solutions combine speed, scalability, and the human touch that builds trust. Whether you need accounting, IT helpdesk, data entry, or call center services, we’ve got you covered! Our innovative outsourcing strategies are designed to meet your unique business goals. So you get tangible results, seamless operations, and long-term growth and market adaptation. Our BPO expertise covers the finance, healthcare, e-commerce, technology, real estate sectors, and more. We optimize operations and efficiency using our industry expertise. For instance, our solutions improve patient data management and healthcare regulatory compliance. We ensure your needs are met and exceeded, regardless of your industry. Let’s talk. Our experts can help match the right solution, whether it’s scaling your support team or hiring remote staff compliantly. At Unity Communications, data security is our priority. Our ISO 27001 certification ensures that we follow globally recognized standards for information security, risk management, and regulatory compliance, giving you peace of mind when outsourcing critical business operations. Unity Communications minimizes the need to multitask. Our BPO agents handle time-consuming processes so that you can focus on what you do best.