Telecom BPO Companies in the Philippines

At Peak Outsourcing, we believe that every business has unique challenges and goals. That’s why we provide customized outsourcing solutions that align with your specific needs, whether you’re in healthcare, technology, telecom, retail, or any other industry. With a global reach and local expertise, we’re committed to delivering solutions that empower your business to succeed. Your dedicated onboarding manager collaborates with your team to fully understand your business needs, goals, and processes. Together, we’ll develop a customized roadmap and action plan that outlines team structure, project requirements, and timelines. Our sourcing team uses its extensive network and industry expertise to find, interview, and onboard the most qualified talent. We combine sourcing, headhunting, and rigorous testing to build a team that’s tailored to your business’s specific needs. Our training experts work closely with you to develop detailed training materials and operational guidelines. We ensure that the team is fully aligned with your company’s values, processes, and quality standards before we launch. Once your team is set up, we hit the ground running. Whether it’s customer support, back-office tasks, or technical services, our 100% dedicated teams work efficiently, consistently delivering on your KPIs and business goals. We don’t just stop at execution. Your customer success manager regularly monitors performance, reviews key metrics, and gathers feedback to continuously improve outcomes. Regular check-ins ensure that goals are met, and adjustments are made for constant optimization.

PNI Business Solutions Inc. Provides recruitment and workforce solutions in the Philippines, including Executive Search, Technical Recruitment, Offshore Staffing, Payroll Outsourcing, HR Outsourcing, and AEP Assistance. We help businesses find the right people and build reliable teams.

Quality Leads BPO is a call center outsourcing and offshore staffing company based in Dumaguete City, Philippines. The company builds dedicated offshore teams for customer support, telemarketing, technical support, virtual assistants and back-office tasks, aimed at businesses that want an outsourced team without handling recruitment or facilities themselves. New clients work directly with the company's founder to scope a project, and staff assigned to an account can be changed later if the fit is not right. The service list covers customer support, technical support, lead generation and telemarketing, virtual assistants, data entry and web development, along with email and chat ticket handling and search engine optimization work. Within telemarketing, described campaigns include live transfers for Medicare, ACA plans, solar, auto warranty, credit repair and debt settlement offers, along with appointment setting for real estate. Virtual assistant work listed includes medical record retrieval, business research, lead generation and patient screening across cgx, immuno and neuro campaigns. Client work described by the company spans healthcare, through patient screening and medical record retrieval; real estate, through appointment setting; telecommunications, through customer and technical support for accounts such as Xstream TV and CBC Telecommunications, plus dispatch support for a taxi service; financial services, through credit repair and debt settlement live transfers; and solar energy, through solar live transfer campaigns. Staff work from the company's office in Dumaguete City rather than remotely, and new clients are offered a free three-day trial period before committing to ongoing work. Account reporting is built around daily, weekly and monthly KPI tracking, with an end-of-day report sent to clients so they can follow account activity and progress toward targets. Work on each account follows protocols and guidelines agreed with the client, with real-time updates provided along the way. Quality Leads BPO presents itself as a mid-size, hands-on outsourcing partner suited to small and growing businesses seeking offshore support across sales, customer service and administrative functions.

Quinn Data Facilities, Inc. Has been providing outsourcing services from Makati, Philippines since 2007. Built around outbound telephone campaigns and back office support, the company serves clients who need dependable contact center execution without the overhead of building it in-house. For organizations that rely on consistent donor communication, subscriber outreach, or customer engagement, Quinn Data offers a capable BPO Philippines partner with nearly two decades of operating history. The company's outbound telephone services form the core of what they deliver. Teams manage new supporter acquisition campaigns, guiding prospects through the process of becoming active donors or members. Welcome campaigns for new supporters help organizations start those relationships well. Telephone fundraising is handled with attention to message and timing, reaching the right audience at the right moment. Quinn Data also runs subscription marketing campaigns and conducts supporter research and satisfaction surveys, giving clients a clearer picture of how their base is feeling and what they need. Alongside the call center work, Quinn Data provides a broader set of back office and business support services. Accounting and financial support help clients keep their books in order as their programs scale. Web development capabilities mean the team can take on digital projects as well as operational ones. Graphic design rounds out the offering for clients who need campaign assets or marketing materials produced in step with their outbound programs. The company's service profile suggests a particular strength with nonprofit and charity organizations, where telephone fundraising and supporter engagement are ongoing operational needs rather than one-off projects. Subscription-based businesses and telecommunications companies are also a natural fit, given the team's experience with outbound campaigns and subscriber outreach. Operating from Makati, one of the Philippines' principal business districts, Quinn Data runs a standard weekday schedule from 8:00 AM to 5:00 PM. For businesses exploring call center Philippines options or looking to move back office functions to a cost-effective outsourcing partner, Quinn Data Facilities, Inc. Is worth a direct conversation. Contact the team to discuss your campaign goals and learn how their services can support your outreach programs.

We build and manage high-performing teams in the Philippines, so you can focus on growth. Australian owned, Filipino managed. Globally competitive. Liam Bal is the Chairman and co-founder of Regent BP, an Australian-owned offshore staffing solutions company headquartered in Cebu, Philippines. Since founding the company, Liam has been the driving force behind Regent's vision to deliver high-quality, cost-effective business process outsourcing services that bridge Australian businesses with top-tier Filipino talent. Based in Australia, Liam brings a strong business acumen and a deep understanding of what Australian companies need from an offshore partner, reliability, transparency, and genuine service quality. His hands-on, founder-led approach has shaped Regent's culture from the ground up, fostering a people-first environment that values both its clients and its team members in Cebu. Under Liam's chairmanship, Regent BP has grown into a trusted outsourcing partner for businesses across Australia, offering tailored staffing solutions across a wide range of industries and functions. His vision continues to guide the company's expansion, ensuring Regent remains true to its founding principles while evolving to meet the demands of a dynamic global marketplace. Ana Marie's leadership is forged from nearly two decades of BPO experience. Since 2007, she's risen from frontline service to CEO, gaining an exhaustive understanding of how successful businesses operate. At Regent's helm, Ana Marie helps small businesses maximize potential through smarter, value-driven operations. Her mission: align Australian partners' visionary goals with top-tier Filipino talent.

Your Global Partner for Accounting, Finance, and Business Outsourcing Solutions Remotely Philippines, Inc. Is a professional services and outsourcing firm specializing in accounting, finance, assurance support, business advisory, and staff augmentation solutions for businesses and professional services firms worldwide. Headquartered in Lipa City, Batangas, Philippines, we help organizations strengthen their operational capabilities, access highly skilled Filipino professionals, and scale efficiently through flexible, cost-effective outsourcing arrangements. Our expertise spans accounting and bookkeeping, audit and assurance support, financial reporting, payroll, financial planning and analysis (FP&A), and CFO support services. Beyond finance, we provide tailored staff augmentation and business process outsourcing solutions covering human resources, IT, administrative support, and other operational functions. We serve accounting and audit firms, CFOs, finance departments, and private businesses across the United States, Australia, United Kingdom, New Zealand, Singapore, and other international markets. At Remotely Philippines, outsourcing is more than delegating tasks. We build long-term partnerships by providing dedicated professionals who integrate into our clients' existing systems, processes, and organizational structures. Our approach combines technical expertise, operational accountability, and flexible service delivery to help businesses improve efficiency, maintain control, and achieve sustainable growth. Why Clients Choose Remotely Philippines Specialized Professional Expertise – Our team comprises experienced CPAs, accountants, auditors, finance specialists, and other professionals with backgrounds in public accounting, corporate finance, and shared services. We support various industries and accounting standards, including US GAAP and IFRS. Dedicated Staff Augmentation – We primarily provide dedicated professionals who work as extensions of our clients' teams. Our flexible engagement models accommodate full-time, part-time, project-based, and specialized staffing requirements. Cost Efficiency Without Compromising Quality – Our outsourcing solutions help businesses optimize staffing and operational costs, with potential savings of up to 50% compared with traditional staffing arrangements, depending on the engagement structure. 4. Seamless Integration and Global Alignment – Our professionals work within clients' existing systems, communication platforms, and workflows. We offer flexible schedules aligned with international time zones to facilitate collaboration and operational continuity. Technology and Systems Expertise – Our professionals have experience with leading accounting, ERP, audit, and financial management platforms, including QuickBooks, Xero, Oracle NetSuite, SAP, MYOB, Sage, Microsoft Dynamics, Bill.com, Workiva, FloQast, and Power BI. Data Security and Business Continuity – We prioritize confidentiality and data protection through non-disclosure agreements, secure networks, controlled system access, multi-factor authentication, and established business continuity measures. Accountability and Quality Assurance – Our service delivery model emphasizes structured onboarding, performance monitoring, management oversight, and continuous improvement to maintain consistent service quality and client satisfaction. Our Core Services Accounting and Bookkeeping Outsourcing Comprehensive accounting solutions covering general ledger management, accounts payable and receivable, bank and account reconciliations, month-end and year-end closing, financial statement preparation, statutory reporting, and other accounting operations. Audit and Assurance Support Specialized support for accounting and audit firms, including audit planning assistance, working paper preparation, substantive testing, analytical procedures, documentation, financial statement reviews, due diligence, and other assurance-related engagements. Financial Planning and Analysis (FP&A) Financial planning, budgeting, forecasting, financial modeling, cash flow analysis, KPI monitoring, management reporting, dashboard development, and financial performance analysis to support strategic decision-making. CFO and Financial Management Support Dedicated finance professionals and fractional CFO solutions supporting financial oversight, management reporting, financial controls, strategic planning, and business performance management. Payroll and Finance Operations Payroll processing and administration, payroll reconciliations, financial transaction management, expense monitoring, and related finance and administrative support functions. Staff Augmentation and Dedicated Teams Flexible staffing solutions providing qualified accounting, finance, audit, and business support professionals who integrate directly into client operations. Engagements can be structured around ongoing requirements, seasonal demands, or specialized projects. Business Process and Back-Office Outsourcing Complementary outsourcing solutions covering human resources administration, IT support, virtual assistance, data management, customer service, marketing support, and other business operations. Industries We Serve Our professionals support organizations across diverse industries, including accounting and professional services, healthcare and life sciences, technology, e-commerce, retail, manufacturing, real estate, construction, energy, logistics, and nonprofit organizations. We tailor our approach to each client's operational requirements, reporting standards, industry practices, and business objectives. Our Commitment Guided by our core values of accountability, inclusivity, and transparency, Remotely Philippines is committed to delivering reliable professional expertise, operational efficiency, and meaningful client partnerships. We believe the right outsourcing partner should do more than reduce costs. It should strengthen business capabilities, provide access to specialized talent, improve operational performance, and create opportunities for sustainable growth. Whether supporting an accounting firm during peak audit season, strengthening a company's finance function, or building a dedicated offshore team, Remotely Philippines delivers the people, expertise, and flexibility businesses need to scale with confidence.

Select VoiceCom is a call center and business process outsourcing provider based in Cebu, Philippines, serving companies that want to outsource customer support, sales, and administrative work rather than build those functions in house. Buyers work with college-educated, English-speaking agents supported by a management team that handles onboarding, training, and ongoing quality checks, so a client's program can be staffed and running without the buyer managing local hiring directly. The company's services fall into four groups. Inbound support covers order processing, customer service, customer retention, overflow handling, billing inquiries, and after-hours coverage, along with technical support such as troubleshooting, software installation, and app support. Outbound services include lead generation and qualification, appointment setting, telemarketing, market research, clinical trial recruiting, data verification, and post-sale follow-up surveys. Back-office support covers data entry, data mining, claim filing, and form processing, and the company also offers AI solutions and staff augmentation for clients adding capacity directly to their own operations. Select VoiceCom works across a range of industries, including healthcare, clinical research, insurance, retail and ecommerce, financial services, telecommunications, real estate, information technology, hospitality, education, automotive, energy and utilities, media and publishing, and consumer goods. It also supports legal intake work, including SSDI, mass tort, and personal injury cases, giving it experience with both consumer-facing programs and more specialized, compliance-sensitive work. Operations are based in Cebu IT Park, where Select VoiceCom has been in business since 2008 and offers more than 1,500 seats of capacity. Agents go through Berlitz testing for English communication. The company holds PCI DSS and SOC 2 certification, is HIPAA-compliant, and operates to ISO 27002 standards, with an uptime of 99.99% over the past five years, relevant for clients in healthcare, financial services, and other regulated sectors. For companies evaluating outsourcing partners in the Philippines, Select VoiceCom presents an established, security-certified option covering inbound support, outbound sales, back-office processing, and industry-specific programs from a single Cebu-based operation.

ServerPlus provides outsourced customer and technical support for internet service providers, managed service providers, and other businesses whose support call volume has outgrown an in-house team. The company positions itself as an alternative to running support internally, taking on the hiring, training, and staff turnover that come with maintaining a call center, and handling technical, billing, and sales inquiries so that calls do not go unanswered. Support is not limited to technical troubleshooting; agents also handle billing questions and sales calls. A dedicated line of service covers multi-dwelling unit and bulk housing accounts, including apartment buildings, condominiums, homeowners associations, student housing, and hotels, with teams built specifically for that kind of account and support described as covering hundreds of thousands of doors. ServerPlus also offers Tier 3 network operations center support, with Level 3 technicians who monitor networks, report outages, and open tickets with carriers when needed. Social media monitoring is offered as a separate service, responding to customers on social channels and moving individual concerns out of public view. For MDU and bulk housing clients, ServerPlus also supports TV and IPTV setup for new tenants. Its client base centers on the telecommunications and managed services sectors, particularly ISPs and MSPs, as well as business process outsourcing companies that need overflow capacity. Real estate and hospitality operators managing multi-unit properties, such as apartment complexes, HOAs, student housing, and hotels, form a second core segment, reflecting the company's MDU-focused service line. Support is described as available 24/7/365, so customer calls are answered without routing to voicemail or email. ServerPlus also provides weekly customizable reporting intended to give clients visibility into what is driving their call volume. The company operates from Orem, Utah, and is listed as a certified DirecTV support center for TV and IPTV-related requests. Taken together, the listed services describe a support partner built around ISP, MSP, and bulk-housing accounts, pairing routine technical and billing support with more specialized services such as NOC monitoring, social media response, and IPTV setup.

Sitel Philippines OJV Site is the Pasig-based location of Sitel Philippines, a brand operating under Foundever, a global customer experience (CX) outsourcing company. Sitel Philippines runs multiple sites across the country, and this listing covers the Pasig location specifically. Buyers evaluating this site can engage a contact center and back-office operation backed by an internationally established CX provider, covering customer support, technical support, back-office processing, and multilingual contact center delivery for enterprise clients. At the Pasig site, services include customer support, technical support, back office, multilingual contact center delivery, AI and automation services, and CX consulting. These draw on Foundever's broader service set, which spans customer care, sales and retention, collections, trust and safety, and back-office support, along with AI-driven tools such as conversational AI, generative AI, a unified agent desktop, and intelligent automation for clients adding automation to their CX operations. Clients served from the Pasig site come from healthcare, financial services, automotive, and telecommunications. These sectors sit within Foundever's wider client base, which also includes banking and financial services, insurance, retail and e-commerce, technology, travel and hospitality, and other regulated and consumer-facing industries the company serves globally. Foundever states that it maintains compliance with data regulations including HIPAA, PCI-DSS, GDPR, SOC Type 1 and 2, and TISAX, and applies security standards across every delivery location, which includes the Pasig site. The Pasig site has a team of 1000 or more, and operates as part of a company delivering CX services from 45 countries in more than 60 languages, giving the site access to that wider multilingual delivery network for clients who need it. For businesses evaluating outsourced CX in the Philippines, the Pasig site of Sitel Philippines offers the service range and compliance backing of a large global CX provider, delivered through a dedicated local team based in Pasig.

Sourcefit is an award-winning technology-enabled business process outsourcing provider that helps organizations worldwide build high-performing dedicated offshore and nearshore teams and operations. Founded in 2009, Sourcefit employs more than 2,000 professionals across the Philippines, Dominican Republic, South Africa, Madagascar, and Armenia. Our transparent cost-plus pricing, flexible delivery models, and AI solutions allow companies to scale faster, access global talent, and maintain full compliance from day one. With hundreds of clients across 50+ industries, Sourcefit has developed extensive industry expertise and a deep talent network enabling organizations to grow efficiently and simplify their operations.

Staff Outsourcing Solutions is a Cebu City-based BPO Philippines provider built to help businesses scale without the overhead. The company serves clients across IT, eCommerce, healthcare, telecommunications, travel and tourism, and financial services, delivering back office support, customer support, and industry-specific outsourcing through dedicated teams. As a call center Philippines partner, Staff Outsourcing Solutions focuses on matching the right people to the right processes. Whether you need specialized healthcare administration, accurate accounting and financial management, or responsive customer-facing support for an eCommerce or telecom operation, the company structures its teams around your workflow rather than a generic template. Based in one of the Philippines' most established outsourcing hubs, Staff Outsourcing Solutions is positioned to support growing businesses that need reliable, scalable capacity. If you're evaluating outsourcing options, reach out to request a quote or discuss how their teams can fit into your operations.

Stark Asia Solutions Inc. (SASI) is a Makati City based outsourcing and recruitment partner that has provided workforce and business process solutions since 2019. The company works with organizations across Metro Manila and extends coverage into Luzon, Visayas, and Mindanao, positioning itself as a partner for both high-volume staffing and more specialized or leadership hiring needs. Buyers engaging Stark Asia gain access to a combination of recruitment process outsourcing and direct BPO delivery, rather than a single-service vendor. The listed service lines cover recruitment process outsourcing and executive search alongside operational BPO functions: customer support, healthcare BPO, back office processing, IT outsourcing, and financial services staffing. Its back-office capability extends to accounts payable operations, including vendor master data management and SLA-driven service delivery. On the customer support side, the company runs contact center functions such as real-time workforce scheduling and live adherence monitoring, and staffs frontline roles handling inquiries, complaints, and account servicing. Industry exposure spans healthcare, financial services, telecommunications, and banking, consistent with the range of client accounts the company describes, including financial collection, retail, and premium telecom programs. Beyond these core sectors, the company also references work in multilingual services, insurance, human resources, media and entertainment, retail, and food and beverage, suggesting a client base that extends past a single vertical. Delivery is not confined to a single office: alongside its Makati City headquarters, the company has staffed roles and operations in Quezon City, Pasig, Taguig, and Cebu, and it supports both white-collar and blue-collar hiring nationwide. By its own figures, the company has recorded 6,284 candidate applications, 3,158 successful hires, and 1,459 total job openings, and has worked with 32 companies to date. For businesses in Makati City evaluating a combined recruitment and BPO partner, Stark Asia Solutions offers staffing and operational support across finance, healthcare, telecom, and banking accounts, backed by multi-site delivery across the Philippines.