Telecom BPO Companies in the Philippines

Quinn Data Facilities, Inc. Has been providing outsourcing services from Makati, Philippines since 2007. Built around outbound telephone campaigns and back office support, the company serves clients who need dependable contact center execution without the overhead of building it in-house. For organizations that rely on consistent donor communication, subscriber outreach, or customer engagement, Quinn Data offers a capable BPO Philippines partner with nearly two decades of operating history. The company's outbound telephone services form the core of what they deliver. Teams manage new supporter acquisition campaigns, guiding prospects through the process of becoming active donors or members. Welcome campaigns for new supporters help organizations start those relationships well. Telephone fundraising is handled with attention to message and timing, reaching the right audience at the right moment. Quinn Data also runs subscription marketing campaigns and conducts supporter research and satisfaction surveys, giving clients a clearer picture of how their base is feeling and what they need. Alongside the call center work, Quinn Data provides a broader set of back office and business support services. Accounting and financial support help clients keep their books in order as their programs scale. Web development capabilities mean the team can take on digital projects as well as operational ones. Graphic design rounds out the offering for clients who need campaign assets or marketing materials produced in step with their outbound programs. The company's service profile suggests a particular strength with nonprofit and charity organizations, where telephone fundraising and supporter engagement are ongoing operational needs rather than one-off projects. Subscription-based businesses and telecommunications companies are also a natural fit, given the team's experience with outbound campaigns and subscriber outreach. Operating from Makati, one of the Philippines' principal business districts, Quinn Data runs a standard weekday schedule from 8:00 AM to 5:00 PM. For businesses exploring call center Philippines options or looking to move back office functions to a cost-effective outsourcing partner, Quinn Data Facilities, Inc. Is worth a direct conversation. Contact the team to discuss your campaign goals and learn how their services can support your outreach programs.

We build and manage high-performing teams in the Philippines, so you can focus on growth. Australian owned, Filipino managed. Globally competitive. Liam Bal is the Chairman and co-founder of Regent BP, an Australian-owned offshore staffing solutions company headquartered in Cebu, Philippines. Since founding the company, Liam has been the driving force behind Regent's vision to deliver high-quality, cost-effective business process outsourcing services that bridge Australian businesses with top-tier Filipino talent. Based in Australia, Liam brings a strong business acumen and a deep understanding of what Australian companies need from an offshore partner, reliability, transparency, and genuine service quality. His hands-on, founder-led approach has shaped Regent's culture from the ground up, fostering a people-first environment that values both its clients and its team members in Cebu. Under Liam's chairmanship, Regent BP has grown into a trusted outsourcing partner for businesses across Australia, offering tailored staffing solutions across a wide range of industries and functions. His vision continues to guide the company's expansion, ensuring Regent remains true to its founding principles while evolving to meet the demands of a dynamic global marketplace. Ana Marie's leadership is forged from nearly two decades of BPO experience. Since 2007, she's risen from frontline service to CEO, gaining an exhaustive understanding of how successful businesses operate. At Regent's helm, Ana Marie helps small businesses maximize potential through smarter, value-driven operations. Her mission: align Australian partners' visionary goals with top-tier Filipino talent.

Generate and qualify leads, set appointments, and consummate sales. Conduct studies and promote special events and product launches. Optimize your operations and improve customer service with our end-to-end logistics support. From real-time tracking and order management to customer inquiries and back-office solutions for the Supply Chain industry. "Ten years ago, we were using a call center in Costa Rica to handle all of our inbound and outbound calls for financial loan applications. In 2011, we decided to hire Select VoiceCom as a second center for operational reasons. They ended up costing us 20% less than the Costa Rica center and have done a great job since then. Our business is seasonal, and SVC has been able to ramp up and down quickly when needed. They have a great management team that has been very responsive to our ever-changing needs, and we highly recommend them." "We had never used a call center in the Philippines before working with Select VoiceCom. We were concerned about how the agents would sound and whether our customers would feel comfortable talking to them. We were pleasantly surprised after interviewing the proposed customer support team. They all sounded great and had extensive prior customer support experience. Our clients have been really happy with the service, and with the low hourly rate, we were able to double our support hours to 16 hours a day." "Our sales margins are slim, and we struggled to build a reliable in-house sales team. We started working with SVC for live transfers of interested prospects to our in-house team for closing. Very quickly, we began training the SVC 'fronters' to close sales for us at a small fraction of the cost of our in-house team. We have since moved almost all of our sales to SVC and have seen a significant boost in our bottom line." "We were really impressed with Select VoiceCom's ability to ramp up a MS Windows tech support account from zero to 150 agents in just five months. Our Florida tech support company was spending a huge percentage of its budget on salaries and training for tech support agents who were often underqualified and unreliable. We cut our tech support costs in half while dramatically improving agent skills and reliability. Many of the agents SVC recruited had previously worked at large centers on accounts for major companies like Dell, Microsoft, Lexmark, and AT&T."

Whether your customer calls ARE your business or a by-product of your business, support often makes or breaks a company. However, the problems of support often begin with your support agents: We understand why keeping support ‘in-house’ is important to many, but it’s less and less economical as your grow. So how to you balance your customers needs with your need to have a life? Our decades of support experience in the ISP, MSP and BPO industries means that we can handle just about anything…quickly and efficiently. But it also means that you can trust us to handle your customers as the important people they are to you. We know…it should go without saying… but if you’re going to outsource your calls, it should save you money over doing it in-house. It’s simple ‘economy of scale’ economics at work here. When your customers need you, they want you now. Our Agents are ready 24/7/365 to take their calls and provide a solution. No waiting for an email or voicemail to be responded to. We’re here right now, so you don’t have to be.. Data drives decisions. Our weekly customizable reports provide actionable data. We help you gain the necessary insight into what drives all of your calls so that you can make positive changes.

Every moment is people-led for us. We celebrate and invest in having diverse people and thinking to develop a culture of engagement, recognition and learning in everything we do. We are reinventing CX based on our operational expertise. We deliver core CX capabilities, specialized and advanced services, and expert advice to improve the agent and agentic workforce. While many technology companies and system integrators are expanding into the CX space, delivering great customer experience requires more than software. It requires deep operational expertise. We combine high-quality talent, proven CX operations and a solution-based approach to solve problems – not just implement tools. Our clients consistently recognize our agent quality, hands-on expertise and ability to be agile to meet their needs as the difference between a vendor and true CX partner. We maintain compliance with global data regulations including HIPAA, PCI-DSS, GDPR, SOC Type 1&2, TISAX and apply rigorous security standards across every delivery location. As your strategic partner, we work closely with your team to understand your specific security requirements and deploy the right protections for your brand’s data. Yes. Our delivery model is built to scale – whether you’re a growing brand entering new markets or a global enterprise managing CX across dozens of countries and languages. We operate in 45 countries with 130K+ associates, giving us the infrastructure to handle large-scale, complex programs while staying flexible enough to adapt to smaller, fast-moving teams. The same quality standards apply regardless of size. We believe that AI & technology innovation is about more than adding new tools, it’s about changing how things are done. And, we have the operational experience to turn tools into real impact. We focus on how things like AI and agentic enable agents, enhance core services, optimize operations and can deliver meaningful automation end-to-end. And, we invest in our purpose-built technology ecosystem to make this complicated space easier for clients. We do the hard work of bringing together leading third-party partners with proprietary technology and foundational digital capabilities so technology is working for you to deliver end-to-end CX growth.

Staff Outsourcing Solutions is a Cebu City-based BPO Philippines provider built to help businesses scale without the overhead. The company serves clients across IT, eCommerce, healthcare, telecommunications, travel and tourism, and financial services, delivering back office support, customer support, and industry-specific outsourcing through dedicated teams. As a call center Philippines partner, Staff Outsourcing Solutions focuses on matching the right people to the right processes. Whether you need specialized healthcare administration, accurate accounting and financial management, or responsive customer-facing support for an eCommerce or telecom operation, the company structures its teams around your workflow rather than a generic template. Based in one of the Philippines' most established outsourcing hubs, Staff Outsourcing Solutions is positioned to support growing businesses that need reliable, scalable capacity. If you're evaluating outsourcing options, reach out to request a quote or discuss how their teams can fit into your operations.

As an SAP Analyst within the IT Service Desk, you will provide specialized, high-quality support across various SAP modules and system environments to ensure seamless business operations and prompt issue resolution. Salary Package: Php 45,000 Work Setup: Hybrid - Quezon City (3 days onsite, 2 days work-from-home) Responsibilities Qualifications As an Avaloq Consultant, you will provide critical expertise in Accounts Payable (ACP) processes, Avaloq platform integrations, and release management to support and optimize financial systems and projects across the organization. Salary Package: Competitive compensation package aligned with your expertise! Work Setup: Hybrid - Quezon City Responsibilities Qualifications As an Associate HRIS Manager, you will provide functional and first-line support for Workday-related concerns, manage system administration, and coordinate closely with technical teams to implement necessary system changes within a global HR operations environment. Work Setup: Hybrid - Makati | Midshift (Monday to Friday, 2:00… As a Workday Senior Engineer, you will lead and contribute to Workday functional design, configuration, and deployment across Security and/or Integrations modules, providing expert guidance to stakeholders and driving continuous improvement within the HR solutions delivery roadmap. Additional Perks: Regular employment on Day 1, Day 1… As a Certificate Management / Microsoft PKI Engineer, you will manage and support enterprise Public Key Infrastructure and certificate services across on-premises and cloud environments, ensuring secure and uninterrupted operations throughout the entire certificate lifecycle. Salary Package: PHP 100,000 – PHP 170,000 Basic Salary Work Setup: Onsite - Quezon City | Makati | Muntinlupa |… As an I/O Engineering Specialist, you will deliver secure, reliable, and efficient endpoint management services within a Dual Unified Endpoint Management (UEM) environment using Microsoft Endpoint Configuration Manager (MECM/SCCM), Microsoft Intune, and Omnissa Workspace ONE UEM. Salary Package: PHP 100,000 – PHP 160,000 Basic Salary Work Setup: Onsite - Quezon City | Muntinlupa | Cebu…

Startek is a global customer experience company operating in 13 countries, including the Philippines, with over 35 years in the industry. With more than 38,000 associates supporting clients across 36 languages, the company runs outsourcing programs at a scale few providers can match. For businesses evaluating BPO Philippines options, Startek brings a full portfolio: omnichannel contact center solutions, intelligent automation and self-service tools, customer support outsourcing, CX analytics and consulting, sales and retention programs, and trust and content moderation. Results from actual deployments include a 38% reduction in operating costs for a major airline, a 42% improvement in first-contact resolution for a telecommunications provider, and 34% call deflection via AI voice agents for a utilities client. Industries served include telecommunications, aviation, energy, and automotive. If you are looking for a call center Philippines partner that ties measurable outcomes to real AI capabilities, reach out to Startek to discuss your program.

Startek is a global customer experience company with over 35 years in the outsourcing industry, operating across 13 countries with more than 38,000 associates and support for 36 languages. As a call center Philippines businesses and international brands rely on, Startek pairs AI-powered automation with human judgment to deliver consistent, measurable CX across voice and non-voice channels. The company's service portfolio covers omnichannel contact center operations, customer service outsourcing, intelligent automation and self-service, sales growth and retention, CX analytics and consulting, and trust, safety, and content moderation. Clients span telecommunications, aviation, energy, and automotive sectors, with documented results including 95% CSAT for a major Canadian airline, a 38% reduction in operating costs, and 367% ROI for an aftermarket automotive retailer. For organizations evaluating BPO Philippines partnerships or seeking an AI-ready BPO to modernize their customer support operations at scale, Startek offers the global reach and local precision to make it work. Reach out to their team to discuss a solution that fits your operations.

Today, AI is becoming the brain of the digital enterprise, but insight alone isn’t enough. At Stratpoint, we turn intelligence into action by combining expertise in software engineering, data, quality assurance, and cloud to build systems that execute reliability at scale. With Agile at the core of our implementations, we deliver apps that bring value to your business. We design, architect, develop, deploy, and support apps with excellent customer experience as our ultimate goal. We help companies adapt to the new reality of enterprise IT: highly available, elastic, secure, and ready for any disruptions. We are an AWS Advanced Partner and the only homegrown AWS Solutions Provider in the Philippines. We build end-to-end solutions, not tech siloes, that will support your growth and business goals. You can use our capabilities in software, cloud, data, and AI to deploy technologies that will respond to your needs today and will be ready to scale with you in the future. To compete, you need to be ahead of your competitors and your customers. With our Agile approach and solutions, be quick to adapt and pivot to the demands the economy and the market. Game changing brands need significant partners like Stratpoint. We gained the trust of Globe, UnionBank, SM, Singlife, Robinsons, and more, we hope to earn yours too.

Telcom Live Content, Inc. (TLCI) is a Philippines-based BPO specializing in customer support and back-office services, with a strong foothold in the mobile money and fintech space. Operating out of Mandaluyong City, the company connects businesses to a skilled Filipino workforce capable of handling customer inquiries, transaction support, and content-related operations. Their domain expertise in mobile financial services makes them a practical outsourcing partner for companies that need agents who understand digital payments and telecoms environments. From front-line customer support to back office processing, the team is built around accuracy and responsiveness. A 4.8 rating from client reviews reflects consistent delivery rather than just capability on paper. If your business needs a call center Philippines partner with genuine experience in mobile money services, TLCI is worth a conversation. Reach out to request a quote or learn more about how their team can support your operations.

Teleperformance Philippines, based in Makati City's Ayala business district, is part of one of the largest customer experience management companies operating globally. Businesses that need reliable customer support, technical assistance, and back office operations at scale turn to Teleperformance because the company combines deep process expertise with a large, trained workforce in one of the world's premier outsourcing destinations. Services span inbound and outbound customer support, technical support, content moderation, finance and accounting, and digital sales, delivered across channels including voice, chat, email, and social. The Makati site serves clients in telecommunications, financial services, healthcare, ecommerce, and technology, bringing industry-specific process knowledge to each engagement rather than a one-size approach. For companies evaluating BPO Philippines options, Teleperformance Ayala offers the operational depth of a global call center Philippines network combined with local management and a strong 4.3-star rating across hundreds of employee and client reviews. Connect with the team to discuss your outsourcing requirements and request a quote.