Telecom BPO Companies in the Philippines

Sitel Philippines, now operating as Foundever, is a global customer experience outsourcing partner with operations in Pasig and delivery sites across the Philippines. Brands that need customer support at scale come here for a combination of trained agents, AI-assisted workflows, and deep CX operational expertise, not just software. Services span front-line customer support, technical assistance, multilingual contact center operations, back-office processing, and advisory work that helps clients redesign how their entire CX function performs. Foundever's global footprint covers 45 countries and 130,000+ associates supporting 60+ languages, which means this call center Philippines operation can handle growth, seasonal spikes, and multi-market programs without quality slipping. Compliance coverage includes HIPAA, PCI-DSS, GDPR, SOC Type 1 and 2, and TISAX, making it a practical choice for regulated industries where data protection is non-negotiable. For companies weighing BPO Philippines partners for customer support, back office, or AI-ready outsourcing, Foundever has a documented record with 800+ global brands. Connect with the Pasig team to discuss your program requirements and request a quote.

Staff Outsourcing Solutions is a Cebu City-based BPO Philippines provider built to help businesses scale without the overhead. The company serves clients across IT, eCommerce, healthcare, telecommunications, travel and tourism, and financial services, delivering back office support, customer support, and industry-specific outsourcing through dedicated teams. As a call center Philippines partner, Staff Outsourcing Solutions focuses on matching the right people to the right processes. Whether you need specialized healthcare administration, accurate accounting and financial management, or responsive customer-facing support for an eCommerce or telecom operation, the company structures its teams around your workflow rather than a generic template. Based in one of the Philippines' most established outsourcing hubs, Staff Outsourcing Solutions is positioned to support growing businesses that need reliable, scalable capacity. If you're evaluating outsourcing options, reach out to request a quote or discuss how their teams can fit into your operations.

Stark Asia Solutions is a Philippine-based recruitment and outsourcing partner built for companies that need dependable, high-quality talent across BPO, healthcare, financial services, IT, and executive roles. Operating from Makati City with active placement coverage across Metro Manila, Cebu, Davao, Iloilo, Bacolod, and eight other Philippine locations, SASI gives clients reach into a national talent pool without the overhead of managing it themselves. The team has earned recognition as a top-three preferred partner by 80% of its clients and has held trusted-vendor status with recruitment partners since 2019. Whether the need is front-line customer support for UK financial accounts, healthcare care specialists, mortgage processing leadership, or senior telecommunications engineers, Stark Asia handles sourcing, vetting, and placement with a focus on speed and transparency. For businesses looking to outsource operations or scale their Philippine workforce, Stark Asia Solutions brings the relationships, regional reach, and process discipline to make it happen. Reach out to discuss your hiring requirements or request a quote.

Startek is a global customer experience company operating in 13 countries, including the Philippines, with over 35 years in the industry. With more than 38,000 associates supporting clients across 36 languages, the company runs outsourcing programs at a scale few providers can match. For businesses evaluating BPO Philippines options, Startek brings a full portfolio: omnichannel contact center solutions, intelligent automation and self-service tools, customer support outsourcing, CX analytics and consulting, sales and retention programs, and trust and content moderation. Results from actual deployments include a 38% reduction in operating costs for a major airline, a 42% improvement in first-contact resolution for a telecommunications provider, and 34% call deflection via AI voice agents for a utilities client. Industries served include telecommunications, aviation, energy, and automotive. If you are looking for a call center Philippines partner that ties measurable outcomes to real AI capabilities, reach out to Startek to discuss your program.

Startek is a global customer experience company with over 35 years in the outsourcing industry, operating across 13 countries with more than 38,000 associates and support for 36 languages. As a call center Philippines businesses and international brands rely on, Startek pairs AI-powered automation with human judgment to deliver consistent, measurable CX across voice and non-voice channels. The company's service portfolio covers omnichannel contact center operations, customer service outsourcing, intelligent automation and self-service, sales growth and retention, CX analytics and consulting, and trust, safety, and content moderation. Clients span telecommunications, aviation, energy, and automotive sectors, with documented results including 95% CSAT for a major Canadian airline, a 38% reduction in operating costs, and 367% ROI for an aftermarket automotive retailer. For organizations evaluating BPO Philippines partnerships or seeking an AI-ready BPO to modernize their customer support operations at scale, Startek offers the global reach and local precision to make it work. Reach out to their team to discuss a solution that fits your operations.

Stratpoint is a Philippines-based IT outsourcing company that helps businesses move faster on digital transformation through software development, cloud infrastructure, data analytics, and applied AI. Based in Mandaluyong City, they partner with enterprise clients who need a capable BPO Philippines team to handle complex technical programs that go well beyond standard back office or call center Philippines work. Their delivery model follows Agile principles and covers the full project lifecycle: technical assessment, architecture, development, QA, cloud infrastructure, deployment, and post-launch support. As an AWS Advanced Partner and the only homegrown AWS Solutions Provider in the Philippines, they bring certified cloud expertise to every engagement. Their data platform practice helps organizations understand customer behavior and use those insights to make sharper business decisions. Trusted by Globe, UnionBank, SM, Singlife, Robinsons, and Cebu Pacific, Stratpoint has a proven track record across telecoms, banking, retail, insurance, and aviation. If you need a dedicated outsourcing partner for software delivery, IT operations, or an AI-ready BPO for your next digital initiative, they are worth a conversation. Reach out to discuss your project.

Telcom Live Content, Inc. (TLCI) is a Philippines-based BPO specializing in customer support and back-office services, with a strong foothold in the mobile money and fintech space. Operating out of Mandaluyong City, the company connects businesses to a skilled Filipino workforce capable of handling customer inquiries, transaction support, and content-related operations. Their domain expertise in mobile financial services makes them a practical outsourcing partner for companies that need agents who understand digital payments and telecoms environments. From front-line customer support to back office processing, the team is built around accuracy and responsiveness. A 4.8 rating from client reviews reflects consistent delivery rather than just capability on paper. If your business needs a call center Philippines partner with genuine experience in mobile money services, TLCI is worth a conversation. Reach out to request a quote or learn more about how their team can support your operations.

Telepreneur Corp (TPC) is a Quezon City-based Philippine company operating a nationwide mobile loading and direct sales network. Through its proprietary platform, TPC enables members to run their own loading businesses across all major Philippine networks, supported by a real-time SMS and web system that delivers instant income notifications and rebates. The company has grown to over 7 million registered members, with distribution channels spanning 270 City Stockists and 7,000 Mobile Stockists across the country, backed by 5 physical office branches. TPC differentiates itself through a transparent unilevel compensation structure, continuous in-house IT development, and a dedicated training and seminar program that helps members manage their businesses effectively. The company also maintains a registered charitable foundation focused on community support and disaster relief. For businesses exploring outsourcing and BPO Philippines partnerships in telecom distribution, direct sales networks, or telemarketing support, TPC brings a proven operational backbone and deep national reach. Reach out to learn how TPC's platform and network can work for your organization.

Telesys Philippines is a Manila-based call center and outsourcing provider built for businesses that need dependable support without the cost of building in-house teams. The company delivers customer support, technical support, back office processing, and lead generation services, giving clients a direct route to the Philippines' experienced agent workforce. For companies researching BPO Philippines options, Telesys brings practical expertise to each engagement. Whether the need is a dedicated customer support queue, data entry at scale, or outbound lead generation, the team has the infrastructure to handle it. As a call center Philippines partner, Telesys operates with the kind of day-to-day discipline that keeps service levels consistent and clients informed. The company also positions itself Connect with Telesys Philippines today to discuss your outsourcing requirements or request a quote.

TELUS Digital Philippines, located in Araneta City, Quezon City, helps businesses grow revenue and reduce operational costs by combining AI-powered technology with experienced human teams. As the Philippines arm of TELUS International, this call center Philippines operation delivers customer support, technical support, back office processing, and digital solutions that span the full customer lifecycle. The approach here is practical: AI is applied to real workflows rather than used as a buzzword. Clients get faster resolution times, better data insights, and the kind of consistent service quality that outsourcing to the Philippines is known for. Teams are trained to handle complex interactions across voice, chat, and digital channels, making this a strong option for companies that need both scale and quality in their BPO Philippines setup. If you are evaluating outsourcing partners for customer experience transformation or back office support, TELUS Digital Philippines is worth a direct conversation. Reach out to their Quezon City team to discuss your requirements and get a quote.

TELUS Digital Philippines has built a strong reputation for delivering high-quality customer experience and digital operations across its global network. The Iloilo City site brings that same standard to BPO Philippines clients looking for dependable outsourcing partners. Services span customer support, technical support, content moderation, and back office functions, making it a capable option for businesses with complex, multi-channel service needs. The team serves clients in telecommunications, technology, fintech, ecommerce, and adjacent sectors. As part of a larger AI-ready BPO organization, the Iloilo operation is equipped to handle both traditional call center Philippines work and more advanced digital processes that require structured data handling, content review, or tiered technical support. Workflows are designed around quality and consistency, which is reflected in the strong satisfaction scores from clients who have worked with this location. Companies exploring outsourcing in the Philippines will find a well-established, professionally run operation here. Connect with the Iloilo City team to discuss your requirements and request a quote.

TELUS Digital Philippines brings together AI-powered technology and skilled human teams to help businesses grow revenue and run more efficiently. Operating from McKinley West, Taguig, this BPO Philippines powerhouse delivers customer experience transformation across the full service spectrum, from frontline customer support and technical assistance to complex back office operations. Buyers get a partner that blends data intelligence with experienced agents, making it a strong fit for companies looking to scale their outsourcing programs without sacrificing quality. As a global leader with deep roots in call center Philippines operations, TELUS Digital applies AI not as a buzzword but as a practical tool built into daily workflows. Industries ranging from telecommunications to technology and retail rely on TELUS Digital to modernize their customer operations, reduce costs, and improve satisfaction scores. Whether you need a dedicated customer support team, digital solutions that automate routine processes, or a strategic outsourcing partner to handle back office work at scale, TELUS Digital Philippines is worth a conversation. Reach out to their team to discuss how their AI-ready BPO model can fit your specific business needs.