Telecom BPO Companies in the Philippines
66 verified companies
Telecommunications is a foundational vertical for the Philippine BPO industry — carrier programs were among the first large-scale contracts in the country, and more than 60 directory companies still serve telecom clients today.
The work concentrates on subscriber lifecycle: activation and onboarding, billing inquiry desks, retention and win-back programs, and tiered technical support for connectivity issues. Retention work in particular rewards the tenure and accent strengths Philippine teams are known for.
Every company below serves telecommunications clients and comes live from the verified directory. Profiles include services, team size, and contact details.
iQor Philippines - SM Clark
IQor is a global managed services provider delivering customer engagement and back office support from its Philippines operations, including the SM Clark facility in Angeles. Companies looking to outsource customer support and call center work to the Philippines choose iQor for its disciplined program management and operational consistency across high-volume accounts. The Angeles location handles inbound customer care, technical support, collections, and related BPO Philippines services, serving clients across telecommunications, financial services, and consumer products. Rated 4.3 stars across 160 reviews, the site has built a dependable track record as an outsourcing partner in one of Pampanga's key business districts. If you are evaluating call center Philippines providers or expanding an existing back office operation, iQor SM Clark is worth a closer look. Reach out to their team to discuss your requirements and request a quote.
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IT Warehouse Distribution Inc.
IT Warehouse Distribution Inc. Is a trusted supplier of professional-grade networking equipment based in Cubao, Quezon City. The company sources routers, switches, fiber optic products, and wireless gear from established global brands including Mikrotik, Ubiquiti, Ruijie, TP-Link, Vsol, and others, giving buyers a reliable one-stop shop without the sourcing headaches that come with fragmented vendor relationships. Their primary customers are internet service providers, wireless ISPs, network operators, system integrators, resellers, esports hubs, and businesses that need dependable infrastructure at competitive prices. Beyond product supply, IT Warehouse pairs every sale with real pre-sales consultation and post-purchase technical support, so clients get guidance on choosing the right equipment and troubleshooting when issues arise. With a 4.5-star rating across 100 reviews and testimonials from ISPs across the Philippines, IT Warehouse has built a reputation for on-time delivery and practical expertise. If you are building or expanding a network and need a knowledgeable local distributor, reach out to their team for a product recommendation or pricing inquiry.
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Jobstreet by SEEK - Philippines
Jobstreet by SEEK is the Philippines' leading online employment platform, connecting businesses with qualified candidates across every major industry in the country. For companies looking to build or expand operations in the Philippines, Jobstreet provides direct access to a deep talent pool spanning finance, technology, healthcare, telecommunications, and business process outsourcing. Employers can post vacancies, review candidates, and build a branded company presence that attracts the right professionals. The platform serves major employers already operating in the Philippines, including multinationals and homegrown corporations alike. BPO firms and outsourcing teams consistently rely on Jobstreet to source customer support agents, back office specialists, and technical staff efficiently. With company profile pages that showcase culture, perks, and open roles, Jobstreet makes it easier for hiring managers to compete for skilled Filipino talent. For organizations planning to set up or scale a call center Philippines operation, or any outsourcing function, Jobstreet is a practical starting point for workforce acquisition. Reach out to learn how their recruitment solutions can support your hiring needs.
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Kgb Philippines, Inc.
KGB Philippines, Inc. Brings three decades of global operating experience to the BPO Philippines market, with its Taguig delivery center connecting Philippine talent to multinational clients across Consumer Brands, Financial Services, and Telecom and Technology sectors. The parent organization was founded in 1992 and has built and operated some of the most recognized brands across the United Kingdom and France, giving the Philippines team a rare inheritance: institutional know-how from markets where outsourcing expectations are high and margins for error are thin. As a call center Philippines provider backed by long-term investors, KGB is not a transactional vendor. The company focuses on industries where change is constant and service quality directly affects customer retention, making it a practical fit for financial services firms, telecommunications operators, and consumer-facing businesses that need back office and customer support operations that can keep pace with their growth. If your organization is evaluating outsourcing partners with proven cross-industry experience and a stable ownership structure, KGB Philippines is worth a direct conversation. Reach out to request a capabilities overview or initial consultation.
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L3 Global Ventures Inc.
L3 Global Ventures Inc. Is the Philippines-based recruitment and marketing arm of CPOA Global Inc. Operating out of San Juan City. The company connects skilled Filipino professionals with BPO and outsourcing roles across sales, data analytics, service delivery, digital marketing, and human resources. For business clients, this means access to a carefully developed talent pipeline built around discipline, consistency, and genuine commitment to quality work. As a BPO Philippines partner, L3 Global Ventures focuses on finding and growing the right people for client-facing and back office functions. Their active job categories span B2B outbound sales, appointment setting, telecom project management, data analytics, HR administration, and digital marketing. This range makes them a practical resource for companies looking to outsource specialized functions without sacrificing service quality. If you are looking for a Philippine outsourcing partner that takes culture and people development seriously, L3 Global Ventures is worth a conversation. Reach out through their website or careers channels to learn how they can support your team-building needs.
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Loop Contact Solutions
Loop Contact Solutions is a call center Philippines provider that gives U. S.-market businesses a fully managed team at 50-75% below domestic staffing costs. Their Manila-based agents handle inbound and outbound sales, customer support, retention, and upsell and cross-sell programs, all from a professional office environment built for consistency. They serve clients across more than 15 industries, including e-commerce, technology, health and wellness, financial services, insurance, and telecommunications. The model is structured around accountability. Clients approve every agent before they go live, using voice samples and screening results. A dedicated manager owns results and communicates directly with the client. Call recordings, QA scores, and real-time dashboards make performance visible at all times. New teams typically go live within weeks of signing, with Loop handling recruiting, training, and setup. For companies evaluating BPO Philippines options for outsourcing customer support, sales, or back office functions, Loop Contact Solutions offers a clear alternative to high-cost domestic staffing without the quality trade-offs. Reach out to request a quote and see what a Philippines-based team could do for your revenue and retention numbers.
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M.B.A. Consulting Philippines | Debt Collection Company
M. B. A. Consulting Philippines delivers professional debt collection and accounts receivable management from Quezon City, serving clients who need a dependable BPO Philippines partner to handle their recovery operations. As part of the MBA Group, the Philippine office brings structured, compliant collections processes to businesses that want to recover outstanding balances without straining customer relationships. Outsourcing collections to a specialized call center Philippines operation gives companies a cost-efficient alternative to building in-house recovery teams. M. B. A. Consulting manages the full collections cycle, from early-stage payment reminders to late-stage debt recovery, alongside back office support that keeps receivables functions running without gaps. The team works across financial services, telecommunications, and other sectors where managing unpaid accounts is a recurring operational need. With a 4.2-star rating across 425 reviews, M. B. A. Consulting Philippines has built a track record for consistent performance in the Philippine outsourcing market. Reach out to discuss your receivables recovery goals or request a quote.
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MP Camaso & Associates
MP Camaso & Associates is a Quezon City-based accounting and compliance firm that helps Philippine businesses stay on top of their tax, audit, and customs obligations. The firm is one of only a few in the country authorized to deliver customs audit services to local entities, giving it a distinct edge for importers and companies navigating complex regulatory requirements. Businesses looking to outsource their back-office finance functions will find a capable partner here. The firm handles external auditing, taxation, accounting consultations, and customs compliance, covering the full spectrum of what a finance team typically manages in-house. Clients like Teltrends International Corporation have credited the firm with helping them clear regulatory hurdles and improve financial transparency. For companies in the Philippines seeking reliable BPO support for their compliance and accounting needs, MP Camaso & Associates offers the kind of focused expertise that keeps businesses audit-ready and financially sound. Reach out through their Quezon City office or send an inquiry to get started.
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NTT DATA, Inc. Philippines
NTT DATA, Inc. Philippines brings the global reach of one of the world's largest IT and business services companies to Makati City. As part of the NTT Group, this established outsourcing partner delivers end-to-end technology and BPO services that help organizations modernize operations, reduce costs, and concentrate resources on their core business. From IT outsourcing and managed services to application development and customer support, NTT DATA Philippines functions as a trusted extension of its clients' teams. The company serves organizations across banking and financial services, healthcare, telecommunications, and manufacturing, drawing on deep industry knowledge and structured delivery methodologies refined across global markets. As a BPO Philippines provider backed by a worldwide delivery network, NTT DATA offers the operational discipline and technical depth that complex, regulated industries require. Organizations evaluating outsourcing partners in the Philippines can connect with the NTT DATA team directly to discuss specific needs and request a consultation.
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nXscale
NXscale is a Makati City-based outsourcing and recruitment firm that helps businesses build dedicated offshore teams in the Philippines. The company takes a consultative approach, spending time upfront to understand each client's culture and specific hiring requirements before sourcing and screening candidates. Their process covers the full cycle: finding the right Filipino talent, presenting shortlisted candidates for client review, then managing onboarding and team setup so day-to-day operations can start without delay. Services include offshore team building, end-to-end recruitment, customer support staffing, marketing support, and HR onboarding. The team brings hands-on experience across tech, SaaS, finance, and BPO, with a track record of placing specialists for growth-stage startups and scaling companies. Clients have used nXscale to fill roles in marketing, customer support, and other business-critical functions, freeing up their in-house teams to stay focused on core priorities. For companies exploring BPO Philippines options or looking to build an offshore team without the usual friction, nXscale offers a practical, cost-efficient path to long-term talent. Reach out to discuss your requirements and get a custom outsourcing plan.
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OneVirtual Global Business Solutions
OneVirtual Global Business Solutions is a Philippines-based BPO with over 12 years of experience delivering customer support, collections, and back office services to clients in telecommunications, retail, e-commerce, and healthcare. Operating from Iloilo City, they function as an offshore growth partner rather than a traditional outsourcing vendor, with teams that are trained to represent client brands and retain customers, not just handle ticket volume. Performance is tracked through live dashboards covering Average Handling Time, CSAT, First Call Resolution, and SLA adherence, with weekly reporting so clients always know where things stand. Their healthcare team holds HIPAA training, and their Telco-specialist agents are built for churn reduction and retention work. As a call center Philippines operation, OneVirtual scales from 10 to 500-plus seats, so the model fits early-growth companies and established enterprises alike. If you're evaluating customer support outsourcing or need a reliable BPO Philippines partner for digital channels, collections, or healthcare coordination, contact OneVirtual to request a consultation.
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OutForce BPO
OutForce BPO gives businesses in Australia, the US, and beyond a faster, cleaner path to offshore talent in the Philippines. With more than 950 agents staffed and the ability to deploy a working team in as little as two weeks, they remove the friction that usually makes outsourcing slow and expensive. Services span customer support, back office operations, medical billing, payment processing, fraud detection, HR, payroll, and IT support, making OutForce a genuine end-to-end BPO Philippines partner rather than a single-service provider. What sets them apart is pricing transparency. Clients see exactly what they pay for, with no hidden fees, and they retain direct control over their offshore teams as if the staff were in-house. AI-powered hiring filters candidates on skills before any human review, which shortens recruitment timelines and raises baseline quality. Facilities in Manila, Cebu, and Clark meet enterprise-grade security and infrastructure standards. OutForce serves telecommunications, financial services, healthcare, and transportation companies. If you are weighing call center Philippines options or want a back office partner that can scale quickly without a large upfront commitment, reach out to OutForce for a quote.
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Telecommunications outsourcing: common questions
What buyers ask most when comparing telecommunications providers in the Philippines.
01What telecom programs run from the Philippines?
Subscriber activation and onboarding, billing inquiry desks, retention and win-back campaigns, and tiered technical support for connectivity issues. Carrier programs were among the industry's first large-scale contracts here.
02Why is the Philippines strong for telecom retention work?
Retention rewards agent tenure and conversational fluency — both Philippine strengths. Win-back and save-desk programs benefit from the neutral accent profile and the lower attrition many providers maintain relative to other offshore markets.
03Can providers handle both consumer and B2B telecom support?
Yes. Consumer subscriber support dominates by volume, but several directory providers run B2B desks for business connectivity, handling SLA-bound fault management alongside account care.
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