BPO for Technology & SaaS Companies
126 verified companies
Technology BPO gives software companies an external product support desk, customer onboarding team, or trust and safety operation. It suits SaaS businesses scaling support alongside seat growth without scaling cost linearly. One of the largest provider groups in this directory serves this vertical, with trust and safety its fastest-growing segment.
SaaS buyers in particular come for the economics of scaling support alongside seat growth without scaling headcount cost linearly. The providers that serve them best run product-training programs measured in weeks, not days, and report resolution quality rather than handle time.
The companies below all serve technology clients, live from the verified directory, with services, team size, and contacts on each profile.
iFive Inc.
IFive Global connects U. S. Businesses with top-rated offshore professionals from the Philippines, making outsourcing straightforward and cost-effective. With headquarters in Claremont, California and operations in Metro Manila's central business district, the company delivers specialized staffing across four high-demand verticals: healthcare, legal, finance, and IT. Clients typically save up to 70% on staffing costs compared to domestic hiring, without sacrificing quality or service coverage. As a BPO Philippines provider, iFive Global handles the administrative overhead so you don't have to. HR, recruitment, payroll, compliance, and IT support are all managed in-house, freeing clients to focus on core operations. Their team operates 24/7, which means extended service hours and faster response times for your customers. English proficiency and a strong focus on customer support quality are central to how they recruit and train staff. What sets iFive apart is their commitment to ethical outsourcing and building industry-specific teams rather than generic back office pools. Whether you need a virtual medical assistant, a legal process outsourcing team, or financial and IT support staff, they match you with professionals who fit the role. Reach out to iFive Global to explore how Philippine-based offshore staffing can help your business scale without the overhead.
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IMS Outsourcing Solutions Inc.
IMS Group is a Global Workforce Solutions company, with a mission to accelerate and transform your business’ way of working through a range of flexible and comprehensive offshoring services. Since 2006, our aim is to support you with skilled and curated resources, helping you focus on business growth and value creation. IMS Group divisions – IMS People Possible, IMS Decimal, and IMS Datawise, IMS nHance and IMS Nucleii – are seamless extensions to your teams, with experts handling your operations to elevate your business. IMS People Possible, our flagship brand, provides Offshore Recruitment Services; IMS Decimal supports companies with Offshore Accounting and Financial Back- Office Services; IMS Datawise specialises in Offshore Property Preservation and Inspection Services; IMS nHance provides customized and cost-effective offshore marketing solutions and IMS Nucleii offers Managed IT Services tailored to meet the ever-evolving needs of your organization. The IMS Group Charter is the foundation of everyday business activities, performed by the passionate teams at IMS. Every word in the charter supports the company’s vision, shapes our culture, reflects our values, contributes toward building a positive future, and sets out our commitment to fostering an inclusive culture of trust, openness, and respect for all. In a true sense, we can proudly say that all IMS employees ‘live and breathe’ these values. Our guiding principles and core values hold utmost importance to us as they deliver a purpose to the organisation’s goals, and serve as an essence of our identity. We believe in championing bright ideas, innovative solutions, and progressive thinking to achieve our bold ambitions. We are reinventing ways to assist and offer services to clients across multiple industries and countries. IMS Group and its divisions are always focused on offering holistic and path-breaking solutions, which directly address complex workforce challenges that modern businesses face, offering them with new avenues for generating extraordinary results. Our workforce solutions span three industries: IMS PEOPLE POSSIBLE offers innovative and customised recruitment offshoring services to our clients. The key services include Sourcing, Administrative Support, Full Cycle Recruitment, and VMS Support.
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Infinit-O Philippines
Infinit-O is a Manila-based outsourcing company that focuses on three areas where getting the details right really matters: finance and accounting, healthcare operations, and IT outsourcing. Rather than offering a broad menu of generic services, they have built their practice around these specific domains, which makes a real difference when your back office work involves compliance-sensitive processes or specialized knowledge. SMBs and enterprises across various industries turn to Infinit-O when they want the cost advantages of BPO Philippines without handing work to a team that has to learn the field from scratch. Whether the need is call center Philippines support, financial back office processing, or technology outsourcing, the teams are built for that work specifically. For companies that want an AI-ready BPO partner rather than just a body shop, that distinction matters. If you are comparing outsourcing options in the Philippines, Infinit-O is worth a direct conversation. Reach out to their team to discuss your requirements or request a quote.
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Inform Group
Inform Group is a B2B marketing and workforce outsourcing firm based in Pasig, Philippines, with 25 years of focused experience serving the technology sector. They work with globally, regionally, and nationally operating tech and IT companies, making them a genuine specialist in an industry where generic BPO Philippines providers often fall short. Their outsourcing capabilities span B2B marketing and workforce solutions, giving technology clients a single partner for both demand generation and staffing support. With a track record built across some of the world's largest organisations, Inform Group brings the kind of institutional knowledge that comes from decades of continuous delivery in a demanding vertical. If you're a tech or IT company looking for outsourcing support in the Philippines from a partner who already knows your industry, Inform Group is worth a direct conversation. Reach out to explore how their call center Philippines and back office capabilities can fit your operational needs.
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Information Managers Inc
Information Managers, Inc. (INFOMAN) is a Makati City-based IT solutions and outsourcing firm that helps businesses connect, manage, and make sense of their data. Specializing in data integration, enterprise application connectivity, and back office support, INFOMAN bridges the gap between fragmented systems and the streamlined operations companies actually need. Their work spans REST API connectivity, SQL data management, and enterprise resource planning implementations, giving clients a single partner for complex technical and operational challenges. As part of the BPO Philippines ecosystem, INFOMAN brings structured IT and data expertise to industries that can no longer afford to run on legacy platforms. Whether a company needs help modernizing its systems, managing data pipelines, or handling technical support functions, INFOMAN offers the depth and local talent that outsourcing to the Philippines is known for, without sacrificing technical rigor. With a 4.4-star rating from 68 reviewers, INFOMAN has built a track record worth exploring. If your business is dealing with disconnected applications, data quality issues, or the need for reliable back office support, reach out to learn what INFOMAN can do for your operations.
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Infosys BPM Philippines
Infosys BPM Philippines gives businesses a proven path to cleaner operations and stronger financial control, without the overhead of building those capabilities in-house. Based in Manila, the team handles back office functions, finance and accounting processes, and IT outsourcing across a wide range of industries, covering everything from transaction processing to sourcing and customer operations. As part of the global Infosys BPM network, the Philippines operation brings enterprise-grade process management to clients who need reliability at scale. This isn't a generic call center Philippines setup. The focus is on structured, accountable delivery across complex back-office and finance BPO workstreams, with the infrastructure to support evolving business needs. The Manila base also means clients benefit from the well-established outsourcing talent pool the country is known for. If you're evaluating BPO Philippines partners for finance, IT, or back office work, Infosys BPM Philippines is worth a direct conversation. Reach out to request more information or get a quote.
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IntouchCX Philippines
IntouchCX Philippines is a global customer experience and technology outsourcing partner operating out of Manila, built for businesses that need their customer interactions handled well and their back office running without friction. Whether the priority is high-volume customer support across multiple channels or reliable back office processing, IntouchCX brings the operational depth to handle it. That breadth matters because it means the team has seen the edge cases, the volume spikes, and the process complexity that catches newer outsourcing providers off guard. The combination of call center Philippines capability and back office support under one partner simplifies vendor management and keeps accountability clear. If you're evaluating outsourcing partners for customer support or back office functions, IntouchCX Philippines is a strong candidate to put on your shortlist. Reach out to start a conversation about fit and scope.
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iTworks Global Solutions
Digitally transform and improve your business by having your own web/mobile application. Our team of developers are here to assist you! ITworks Global Solutions is a trusted Outsourcing and Business partner with over 12 years of experience supporting businesses in 20+ countries. We provide top-tier solutions in Outsourcing Services, system management, and professional IT developers covering programmers, designers, marketers, virtual assistants, and back-office experts. We deliver real people, real solutions that help businesses reduce costs, scale faster, and succeed in today’s digital age. At iTworks, we help businesses scale and succeed. For more than 12 years, we’ve been a trusted partner to companies around the world, delivering innovative, people-powered solutions that drive growth, efficiency, and long-term success. ITworks Global Solutions is a trusted leader in outsourcing and workforce management, helping companies scale efficiently for over 12 years. With clients in 20+ countries, we provide dedicated talent from developers and designers to sales, marketers and back-office teams all managed under our expert supervision. We don’t just provide people; we manage and support them to deliver measurable results, ensuring seamless integration with your operations and driving your business forward. Leadership and team development are synchronous processes that make our team members innovative, aligned, inspired and committed. We help you make this the everyday experience for your project. Our commitment to service is based on total customer satisfaction. We listen, suggest and incorporate everything to make certain that we surpass your expectations.
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iXL SOLUTIONS PHILIPPINES
IXL Solutions Philippines brings over 35 years of outsourcing experience to clients who need a reliable BPO Philippines partner that actually delivers results. Based in Iloilo City, the company focuses on three core areas: customer care, IT services, and healthcare support, giving clients a single point of contact for a range of critical business functions. One area where iXL particularly stands out is seasonal demand management. For more than a decade, the team has helped businesses scale up and down without the operational headaches that typically come with fluctuating volume. That kind of flexibility is hard to find in a call center Philippines environment, and it is a core part of what iXL offers. Whether you need consistent customer support outsourcing, back office coverage, or specialized healthcare BPO services, iXL Solutions takes a personalized approach to every engagement. If you are exploring outsourcing options in the Philippines, connect with the iXL team to discuss your requirements and request a quote.
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Kgb Philippines, Inc.
KGB Philippines, Inc. Brings three decades of global operating experience to the BPO Philippines market, with its Taguig delivery center connecting Philippine talent to multinational clients across Consumer Brands, Financial Services, and Telecom and Technology sectors. The parent organization was founded in 1992 and has built and operated some of the most recognized brands across the United Kingdom and France, giving the Philippines team a rare inheritance: institutional know-how from markets where outsourcing expectations are high and margins for error are thin. As a call center Philippines provider backed by long-term investors, KGB is not a transactional vendor. The company focuses on industries where change is constant and service quality directly affects customer retention, making it a practical fit for financial services firms, telecommunications operators, and consumer-facing businesses that need back office and customer support operations that can keep pace with their growth. If your organization is evaluating outsourcing partners with proven cross-industry experience and a stable ownership structure, KGB Philippines is worth a direct conversation. Reach out to request a capabilities overview or initial consultation.
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KMC Solutions
KMC Solutions is a leading Employer of Record and offshore outsourcing provider operating across the Philippines and Colombia. With over 16 years building and running global teams in Metro-Manila, Clark, Cebu, Bogota, and Medellin, KMC gives high-growth companies a direct path to offshore expansion without the cost or complexity of setting up a local entity. Under one contract, KMC manages recruitment, HR, payroll, compliance, office infrastructure, and employee housing, making it a full-service BPO Philippines partner. High-profile technology companies, including Zoom, Okta, Airbnb, Asana, and eBay, have chosen KMC to build their offshore teams, drawn by the company's operational depth and people-first approach to long-term retention. Whether your business needs customer support capacity, back office functions, or a fully managed remote team, KMC provides the local expertise and infrastructure to get teams productive from day one. Connect with the KMC team to explore how outsourcing to the Philippines or Colombia can work for your growth plans.
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Lead Assassin
Lead Assassin is a Philippines-based outbound and go-to-market engineering agency that builds B2B pipeline systems from scratch and installs them directly inside a client's own tech stack. The team handles the full revenue infrastructure: outbound campaign management, GTM system design, total addressable market mapping, RevOps implementation, and CRM automation. No vendor lock-in, no black boxes. Clients across fintech, cybersecurity, education, and SaaS have seen concrete results. One co-founder reported a 4x pipeline increase within two weeks of engagement. Another client eliminated 20 hours of manual HubSpot updates per week after the RevOps build-out. The approach combines buying signal research, personalized outreach, lead scoring, and pipeline automation into one connected engine rather than treating them as separate channels. Founded by Ericson, who has generated over 5,000 B2B sales opportunities across six years and sent millions of cold outbound emails, Lead Assassin also leads Clay Club Manila and hosts quarterly GTM events for a community of 300-plus builders across the Philippines. For B2B teams that need a real outsourcing partner to build and hand off a working outbound engine, reach out to discuss your pipeline goals.
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Technology outsourcing: common questions
What buyers ask most when comparing technology providers in the Philippines.
01What do Philippine BPOs do for SaaS companies?
Product support desks, customer onboarding, technical operations, and trust and safety work. The economics let SaaS buyers scale support alongside seat growth without scaling headcount cost linearly.
02How long does product training take for a SaaS support team?
The providers that serve SaaS well run product-training programs measured in weeks, not days, and treat certification before go-live as standard. Short training promises usually predict shallow support quality.
03What is trust and safety outsourcing?
Content moderation and platform-policy enforcement — reviewing user content, investigating abuse reports, and applying policy at scale. It is the fastest-growing technology-vertical service line among directory providers.
Browse BPO companies by industry
Terms that come up when comparing providers: SLA, KPI, AHT, CSAT, DSAT, QA, LOB, SME, and POC. Or read the full BPO glossary.
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