BPO for Technology & SaaS Companies

Emapta’s outsourcing services include dedicated staffing, workforce migration, advanced Employer of Record (EOR) services, and workforce transformation advisory. Our solutions enable flexibility, transparency, and maximum control through dedicated, AI-ready global teams. When you partner with Emapta, you unlock the Emapta Talent Marketplace (ETM), our proprietary platform connecting you to the top 1% of global talent. Every candidate is pre-vetted, highly-skilled, AI-ready, and precisely matched to your hiring needs, ready to integrate seamlessly into your business. As your strategic partner, we handle recruiting, onboarding, HR, IT, office space, and compliance, so you can focus on growth. No minimum hires, no salary markups, no long-term contracts and up to 70% cost savings, all with full control. Through the Emapta Talent Marketplace (ETM), hire in days, not weeks, and access highly skilled, AI-ready talent. We uphold top-tier data security compliance, giving you peace of mind and robust protection. Certified in ISO 27001, ISO 27701, SOC 2, and HIPAA, and fully compliant with GDPR and APP, we manage your data with transparency and security, protecting against breaches and ensuring a trustworthy outsourcing partnership. A people-first culture is built into everything we do. It’s why Emapta is consistently named a Best Company to Work For in Asia and maintains an industry-leading 98% retention rate. “There’s a big difference between Emapta and other talent providers we’ve used. It really feels like the top 1% talent. Kudos to Emapta for its screening process.”

Emapta is a Philippine-based outsourcing provider that builds dedicated offshore teams for businesses looking to grow without the overhead of traditional hiring. Operating from its Makati City office in the JAKA Building, Legazpi Village, Emapta gives clients direct control over their staff while handling all the local compliance, payroll, and facilities management behind the scenes. The model works well for companies that want the cost advantages of BPO Philippines without surrendering oversight of their team. Clients hire, train, and manage their people directly. Emapta handles the infrastructure. Services span customer support, back office operations, IT outsourcing, finance and accounting, technical support, and virtual assistant roles, making it a practical fit for growing businesses that need skilled professionals in the Philippines quickly. If you are evaluating outsourcing partners in Makati City or comparing call center Philippines options for your next expansion, Emapta is worth a conversation. Reach out to explore how their staff leasing model could work for your team.

Enable is a Philippines-based technology and lifestyle brand management company headquartered in Mandaluyong City. Through a portfolio of specialized divisions, Enable connects leading global brands with businesses and consumers across the country, covering distribution, enterprise solutions, retail, and after-sales support. The enterprise arm, Aero, delivers expert-led solutions and services to businesses across industries and government entities, helping clients improve operational efficiency through a comprehensive suite of advanced products. On the technical support side, TekMage operates as an authorized service center for global brands, providing device repair and maintenance services with a focus on quality client servicing. The distribution division bridges innovative tech and lifestyle brands with a wide network of dealers and partners throughout the Philippines. Enable offers structured support across the full product lifecycle. Connect with the Enable team today to explore partnership and business opportunities.

Everise is a global customer experience company with a strong delivery hub in Taguig, Philippines, built to help brands connect with their customers at every touchpoint. As a full-service BPO Philippines operation, Everise combines skilled Filipino talent with technology-enabled workflows to deliver customer support, technical support, and back office solutions that scale with demand. The company serves clients across healthcare, technology, and consumer sectors, making it a go-to outsourcing partner for businesses that need reliable, high-quality service without the overhead of building in-house teams. From call center Philippines operations handling complex inbound inquiries to AI-ready BPO processes designed for modern digital environments, Everise covers the full customer journey. With a 4-star rating from nearly 100 employee reviews, the Taguig site reflects a workplace culture that attracts and retains capable agents. If you are evaluating outsourcing partners in the Philippines, Everise is worth a closer look. Reach out to request more information or start a conversation about your specific needs.

At Everise, your voice matters. Your empathy creates real change: one interaction, one moment, one person at a time. We combine patient-centered AI with empathetic, healthcare-trained agents to deliver a seamless end-to-end patient experience from appointment scheduling to ongoing support. This helps healthcare payers, providers, PBMs, and life sciences organizations deliver better care, reduce complexity, and drive sustainable growth. We deliver end-to-end support across policy servicing, licensed sales, FNOL, claims intake, and technical assistance. By combining insurance-trained teams, surge-ready operations, and technology-enabled delivery, we help P&C insurers maintain consistency, compliance, and service continuity during peak demand and high-impact events. We combine human care with technology-enabled delivery to provide end-to-end utility services across customer support, dispatch, and back-office operations. This approach helps utilities maintain compliance, ensure equitable access, and deliver reliable service before, during, and after high-impact events. We deliver global services across customer service, recovery workflows, workforce flexibility, and performance management. This helps hotel chains and airlines maintain continuity, speed, and consistent service during peak demand and service disruptions. We transform complexity into clarity. Our approach cuts through noise, delivering human-centered solutions that turn every interaction into an opportunity for meaningful engagement.

Expounder Corporation is a Bacolod-based business consultancy and outsourcing firm that helps companies across North America and beyond solve two costly problems: finding qualified talent and keeping their sales pipeline moving. Their recruitment team handles the full hiring cycle, from sourcing and screening candidates for hard-to-fill roles to delivering structured candidate reports so clients can make confident, informed decisions. On the revenue side, they book qualified discovery meetings with decision-makers, giving sales teams a pipeline of real opportunities rather than cold lists. Clients from real estate, technology, staffing, and professional services have relied on Expounder for recruitment outsourcing, lead generation, and HR support. The team is recognized for fast communication, tight follow-up, and staying close to client feedback throughout each engagement. As a Philippines-based BPO partner, they bring the cost advantage of offshore outsourcing without the communication gaps that often come with it. If your business needs stronger hiring results or a more consistent pipeline, reach out to Expounder to start a conversation about how they can help.

Exypnox Inc. Is a BPO Philippines company that helps US-based software and technology companies scale their operations without adding complexity. Based in Taguig, the company provides customer support, technical support, accounting, and business development services, handled entirely by skilled Filipino professionals. Outsourcing to Exypnox means real cost savings. Clients report saving hundreds of thousands of dollars annually in operational expenses, and the company has maintained a 100% client retention rate. The team doubled in size within a year, reflecting steady demand from fast-growing tech companies in the US market. Beyond the numbers, Exypnox runs a people-first operation with strong internal culture, competitive employee benefits, and structured career development. For US tech companies looking for a dependable back-office or customer support outsourcing partner in the Philippines, Exypnox offers a proven model built around long-term client relationships. Connect with their team to learn more or request a quote.

We embed within your operations to refine workflows, elevate consistency, and accelerate performance. Every process we rebuild drives measurable impact, proving that excellence begins with disciplined execution and ends with lasting results. Workflow: Sales Development Industry: Technology Annual Transactions: 100,000+ The real challenge in sales development wasn’t reaching prospects, it was breaking through the noise. Tech buyers were overwhelmed with generic pitches, inconsistent follow-ups, and unqualified outreach that diluted trust and wasted sales capacity. The result: long cycles, low conversions, and a pipeline that looked full but rarely delivered. FTO transformed this by deploying dedicated SDR pods trained to operate as an extension of client teams. Outreach was mapped to ideal customer profiles, engagement executed across phone, email, and LinkedIn, and every lead rigorously qualified against client-specific criteria. Instead of scattershot activity, each touchpoint became intentional, consistent, and tied to measurable outcomes. The change strategy emphasized discipline and visibility: structured cadences eliminated guesswork, playbooks standardized qualification, and real-time dashboards tracked progress across every stage. Daily coaching ensured outreach stayed sharp, while seamless handoffs equipped sales with leads enriched by context and momentum. In just three months, this reset drove a 37% surge in q At FTO, outsourcing isn’t a transaction, it’s a transformation. We are a fast-growing global partner helping leading companies turn complexity into clarity, they outperform. That’s why every FTO solution is rooted in human expertise, delivering the kind of accuracy, has grown from a bold startup into a global partner redefining outsourcing. Mike’s orchestrator mindset, uniting clarity, mission, and flawless execution, took FTO from a single site in 2015 to delivery centers across the Philippines, Ghana, Mexico and the U. S. What began as a mission to create dignified jobs is now a proven engine for efficiency and growth. Powered by talent. Guided by mission. Engineered for impact Tomorrow holds more than we’ve yet imagined Our culture is our competitive edge. It empowers people to perform, connects teams across borders, and ensures that every client experience reflects excellence at scale.

Our humble beginnings started from our goal of addressing Australia’s skills shortage and business growth challenges. From there, we built a company that has since evolved into one of the premier IT software enterprises, delivering high-quality and innovative solutions to the Australian market. Today, Flexisource IT is not just an IT Outsourcing company in the Philippines. We specialise in understanding the unique needs and challenges faced by Australian businesses. Our IT Staff Augmentation services are exclusively focused on serving Australian clients, understanding their local market to meet their specific requirements, and delivering tailored solutions. Flexisource IT is your gateway to top-calibre and fully managed IT teams, dedicated to serving Australian businesses. We serve as the bridge between companies and top-tier IT talents from the Philippines. We provide you with full-time employees who are available to work exclusively for your organisation. Ensure a reliable, lasting partnership exceeding immediate needs. No lock-ins, no strings attached, no long-term contracts, and all-inclusive terms. You have the flexibility to opt-out or exit at any time you want! As one of the top IT outsourcing providers in the Philippines, we strive to bridge the gap between your idea and business goals. Using our knowledge and technology, we have created hundreds of products that have addressed a specific need in Australia.

Each division brings deep, sector-specific expertise, working seamlessly together to deliver tailored, AI-enabled BPM solutions. Guided by our core values, we transform ideas into measurable business outcomes… fast. Helpware is built to help the world’s most innovative brands scale faster, smarter, and more sustainably. We combine the precision of AI-enabled BPM with the dedication of top-tier teams to deliver measurable results across customer experience, technology, and growth marketing. Our approach is simple: the right people, the right process, powered by the right technology, working seamlessly to transform your business. People are the heart of our story. We believe in them, invest in their growth, and build teams that deliver. Fueled by a startup spirit and a bold vision to empower customer interactions across the globe, founders Andy Steuer, Alex Tereshchenko, and Thomas Cornelius fire the engines for the first time. Mission clear. Let’s race. The first corner is smooth, We land our first client and open the Kyiv delivery center. It’s the beginning of long-term, strategic partnerships powered by exceptional performance. Punching the accelerator, we enter the Philippines circuit, a global BPO powerhouse. Manila becomes a key locale on the track to global delivery, bringing in top-tier talent.

"We achieved 100% refactored code. Everything I thought would be a problem, Bob solved.", APIS IT "Vault has … lowered how much effort it takes to meet regulatory compliance goals and reduced our risk of both a breach and unplanned downtime.", NORD/LB IBM brings together software, consulting and infrastructure to help clients solve the business challenges that matter most. Our platforms embed AI into core systems and workflows, improve the economics of real work and scale securely across hybrid cloud environments. We deploy solutions inside IBM before we bring them to clients, so what we deliver is not just designed, but proven. For over a century, IBM has been at the forefront of technological innovation. Beginning in the earliest days of computing, IBM has blended intelligence, innovation and science to improve business, society and the human experience. Learn more about our rich history IBM’s roots trace back to Herman Hollerith’s 1896 invention of the tabulating machine, revolutionizing data processing for the 1890 US Census. In 1911, IBM was founded as the Computing-Tabulating-Recording Company, later renamed IBM in 1924. Key innovations followed, such as the 1928 introduction of the 80-column punched card, which became a global data standard. IBM introduced the electric accounting machine in 1929. By 1935, it supported Social Security with record-keeping systems. During World War II, IBM aided military operations with punch card technology and in 1945, it founded the Watson Scientific Computing Lab, marking a significant step toward modern computing.

Work smarter, not harder. Partner with cognitive CX experts who accelerate your contact centre with the right technology and the right talent. With 75+ years of combined founder expertise managing contact centres for the global Fortune 1000, iCXeed operates as a results focused business process innovator. We advise and deliver on how to apply analytics, AI, and automation to your interaction workloads so your operation delivers more with less. Where expert talent meets digital innovation, we deliver bespoke managed innovation services tailored to unleash the potential of Amazon Connect and AWS for differentiated outcomes across your business. As an accredited AWS Advanced Tier Services Partner in Amazon Connect and AI Services, we bring a rare combination of deep platform engineering, customer experience journey orchestration with AI, and big data analytics. From conversational analytics and automated quality assurance to graph-based insights and agentic AI solutions, we connect the dots between what is happening in your contact centre to unlock opportunities to streamline operations and remove friction for your customers. It is a purpose-built CX intelligence practice, grounded in Amazon Connect and the broader AWS AI and data analytics stack, designed to turn every customer interaction into a strategic asset. This is what we call cognitive CX. We inventory, organise and optimise requirements, knowledge and process. This includes instructional design for onboarding or uptraining. Work smarter, not harder with an advisory partner on CX technology and talent services. With 65+ company founder collective expertise in managing contact centres for the global Fortune 1000, iCXeed uniquely operate as business process innovator advising clients on how to work smarter with analytics, AI, and automation in managing their contact centre workloads. Sitting at the intersection of technology and talent, we deliver bespoke customer service innovation tailored to you. We hold ourselves to the highest standards of doing business. We do as we say. We deliver what we promise. Everything we do represents who we are. We think big for our customers and obsess about finding better ways for their business. We learn quickly, move with agility, and solve problems upstream. We lead with our hearts, guided by data and analytics.