Verified providers · Healthcare

Healthcare BPO Companies in the Philippines

148 verified companies

A healthcare BPO runs the administrative machinery of care — medical billing and coding, claims processing, revenue cycle management, and patient support lines — for providers, payers, and health-tech companies. Most of the work is US-facing, and healthcare is the largest industry vertical in this directory.

The vertical rewards specialisation. HIPAA-compliant operations, certified coders, and payer-specific claims experience separate genuine healthcare providers from generalists with a healthcare logo row. The strongest firms here run nursing-informed clinical support desks alongside the administrative stack.

Every company below serves healthcare clients and comes live from the verified directory. Profiles carry services, team size, and contact details.

By BPOAI Editorial· Last updated:

Loop Contact Solutions

Inbound Sales
Makati City4.9 · Google
Unclaimed

Loop Contact Solutions is a call center Philippines provider that gives U. S.-market businesses a fully managed team at 50-75% below domestic staffing costs. Their Manila-based agents handle inbound and outbound sales, customer support, retention, and upsell and cross-sell programs, all from a professional office environment built for consistency. They serve clients across more than 15 industries, including e-commerce, technology, health and wellness, financial services, insurance, and telecommunications. The model is structured around accountability. Clients approve every agent before they go live, using voice samples and screening results. A dedicated manager owns results and communicates directly with the client. Call recordings, QA scores, and real-time dashboards make performance visible at all times. New teams typically go live within weeks of signing, with Loop handling recruiting, training, and setup. For companies evaluating BPO Philippines options for outsourcing customer support, sales, or back office functions, Loop Contact Solutions offers a clear alternative to high-cost domestic staffing without the quality trade-offs. Reach out to request a quote and see what a Philippines-based team could do for your revenue and retention numbers.

Inbound SalesOutbound SalesCustomer SupportCustomer Retention+2

M.B.A. Consulting Philippines | Debt Collection Company

Debt Collection
Quezon City4.2 · Google
Unclaimed

M. B. A. Consulting Philippines delivers professional debt collection and accounts receivable management from Quezon City, serving clients who need a dependable BPO Philippines partner to handle their recovery operations. As part of the MBA Group, the Philippine office brings structured, compliant collections processes to businesses that want to recover outstanding balances without straining customer relationships. Outsourcing collections to a specialized call center Philippines operation gives companies a cost-efficient alternative to building in-house recovery teams. M. B. A. Consulting manages the full collections cycle, from early-stage payment reminders to late-stage debt recovery, alongside back office support that keeps receivables functions running without gaps. The team works across financial services, telecommunications, and other sectors where managing unpaid accounts is a recurring operational need. With a 4.2-star rating across 425 reviews, M. B. A. Consulting Philippines has built a track record for consistent performance in the Philippine outsourcing market. Reach out to discuss your receivables recovery goals or request a quote.

Debt CollectionAccounts Receivable ManagementSkip TracingCustomer Support+2

Magellan Solutions

Inbound Call Center
Manila1000+3.9 · Google
Unclaimed

Embark on a journey to elevate your business operations. Whether you’re looking to improve customer satisfaction, generate leads, or ensure 24/7 call handling, we help you navigate the world of outsourcing with precision. Magellan Solutions is the trusted partner for customer service outsourcing, inbound call center services, and BPO solutions. We empower small and medium-sized businesses worldwide to achieve excellence and scalability with proven support and measurable results. Outsource to the Philippines and reduce your operational costs by up to 70%. Benefit from a highly skilled workforce while maintaining quality and boosting your bottom line. Our 24/7 services ensure round-the-clock customer support and back-office operations, keeping you connected and competitive in the global market. Offering seamless support across time zones! Combining exceptional call center services with the power of AI to deliver faster, smarter, and more personalized customer experiences. Our AI technology assists agents in handling routine tasks, allowing them to focus on complex, human-centered support. Let’s get your back office running smoother than ever! Whether it’s data entry, order processing, or accounting, our BPO services will handle the nitty-gritty so you can focus on what you do best, growing your business. We help you connect with the perfect talent to enhance and scale your operations.

Inbound Call CenterCustomer SupportTechnical SupportVirtual Assistant+3

MCVO Talent Outsourcing Services

Virtual Assistant
Makati City4.9 · Google
Unclaimed

Filipinos speak, read, and write English fluently. We specialize in helping companies that are new to outsourcing. Named as one of the Top Business Process Outsourcing Companies since 2020, MCVO Talent Outsourcing Services offers a wide range of offshoring solutions. We support small and medium businesses in the US, UK, Canada and Australia by providing them with outsourced accounting services, customer service, data entry, medical billing, virtual assistants, marketing and more. From outsource bookkeeping, accounting, and HR services to admin help and executive assistants, MCVO Talent Outsourcing Services has got your needs covered! Our company specializes in helping small and medium businesses hire full-time and part-time outsourced staff to handle different business process tasks. We give you access to experienced and trained specialists in the Philippines for the following areas: Our data entry specialists have a wealth of experience in different sectors and start at just $10.50/hr. One key advantage of working with MCVO Talent is that we’ll always train a back-up for you. Our digital marketing outsourcing services are ideal for small to mid-sized companies looking to increase their digital footprint. We can help with google ads, Facebook ads, SEO, Content Writing, Website Design, and more. Join a long list of successful executives who have reaped the benefits of hiring outstanding offshore Virtual Assistants. Pricing starts at just $11.37/hr.

Virtual AssistantFinance & AccountingData EntryCustomer Support+3

Medgate Philippines

Teleconsultation
Makati City2.3 · Google
Unclaimed

Get your hassle-free medical consultation. Our Filipino specialist doctors are just a phone call away to give you the care you deserve. Available 24/7 year-round, even on holidays. Download the Medgate Philippines app now! So you can Call Doc. Anywhere. Anytime. No Line. The Assistant was very keen on details and listened perfectly to the patient. The Doctor was very accommodating and gentle to her patient. The doctor didn’t rush my appointment, she used every second to have a meaningful and helpful discussion. I was extremely satisfied with the way the representative handled the call. This was my first time, as far as I know, to consult with you guys and I’m so happy that I was scheduled around the time I expected. The doctor is so nice and showed genuine care to help. Thanks guys! I know you have to work early, keep it up and enjoy the rest of your day! I just want to thank Doc Mark! I did not expect that he will stay on the line longer than I expected. He made sure that he answered and asked all necessary questions for him to know my symptoms, and also that I get the instructions correctly when it comes to how to take meds. I highly recommend Doc Mark ☺️ Thank you The telemedical assistant and doctor were very polite. They’ve properly provided the expectations and made sure that the triage and consult were seamless.

TeleconsultationMedical TriageE-Prescription ServicesPatient Support Services+1

MedStar Philippines

Medical Billing & Coding
Bacolod5.0 · Google
Unclaimed

Join our VIRTUAL CAREER ORIENTATION every Saturday! Learn about various career paths, gain valuable insights, and discover how our courses can help you achieve your professional goals. Don’t miss this opportunity! This new 180-hour online course is intended to increase the efficiency of knowledge on procedural tasks and to streamline administrative procedures for one of the most complex tasks in businesses of physicians: submitting of claims electronically, fixing, and follow up of unpaid claims on time. It includes track claim’s progress Our medical billing specialists ensure our client’s reimbursement is at its maximum. This 180-hour synchronous online Certified Medical Administrative Assistant course is designed to prepare students as a multi-skilled allied health professional in any healthcare facility to perform administrative office procedures with the integration of an electronic health record system. It includes the core competencies of an allied health professional that provides administrative work support for providers and all healthcare professionals. This 50-hour synchronous online Certified Electronic Health Records Specialist (CEHRS) is intended to increase the efficiency of knowledge on maintaining the integrity and protecting the privacy and security of patient information when using an electronic healthcare software program. It includes the core competencies that explains the execution of file maintenance procedure and follow regulatory compliance guidelines… This 50-hour online Certified Professional Coder Review prepares students for the AAPC exam in the U. S. The course enhances understanding of medical coding principles, focusing on the application of diagnostic and procedural codes from the CPT, ICD-10-CM, and HCPCS Level II code books. This 50-hour online ICD-10-CM course covers the coding system’s layout, conventions, and guidelines. It provides practical skills for accurately looking up codes, essential for medical coding and record-keeping. The flexible online format allows participants to learn at their own pace, equipping them with a thorough understanding of ICD-10-CM.

Medical Billing & CodingHealth Information ManagementElectronic Health Records ManagementPharmacovigilance+3

Movate Philippines Inc, McKinley Hill Cyberpark

Customer Support
Taguig4.1 · Google
Unclaimed

Get the information you need, instantly. Connect with our AI answer engine – powered by Mova iO. When a leading Music Steaming Service set out to improve sales efficiency and customer satisfaction, Movate deployed a GenAI powered Agent Assist solution. The platform delivered real-time recommendations and context aware guidance during live calls. “Movate’s Salesforce Practice has been a dependable partner in our Agentforce and AI journey. Their team designed a rigorous benchmarking program, building golden datasets and validation frameworks to evaluate leading LLMs across real-world CRM agent scenarios. The result: exceptional accuracy across key agent personas and a scalable foundation that continues to guide our AI innovation.” “We have partnered with Movate for over five years, during which they have delivered strong and stable performance for our company. Movate has consistently demonstrated the ability to adapt, drive sustained improvements, and show resilience, particularly when navigating challenges together. We value Movate as a true partner that listens, collaborates closely with our teams, and remains committed to continuous improvement.” “Working with Movate has been a seamless experience. Their team is responsive, solution-oriented, and consistently focused on delivering high-quality support at every touchpoint. By combining strong technical expertise with AI-driven insights, they are able to resolve issues efficiently and enhance the overall support experience for our customers. Their proactive approach and commitment to service excellence make them a valuable partner in maintaining reliable and scalable support operations.” “Our partnership has been defined by strong communication, dependable delivery, and consistent attention to detail. From the outset, collaboration between our teams has been seamless, with clear alignment on goals and expectations. Their responsiveness, professionalism, and ability to execute with precision have made the entire engagement smooth and efficient. It has been a highly productive collaboration that continues to support our evolving needs while maintaining the level of quality and reliability we value.”

Customer SupportTechnical SupportIT OutsourcingCX Transformation+3

MySigrid

Virtual Assistant
Taguig, Philippines
Unclaimed

Let highly skilled executive assistants manage everything: inbox and calendar management, stakeholder coordination, project oversight, research, travel planning, and more, so you can concentrate on vision and leadership. Complement their expertise with AI agents built to automate routine workflows, eliminate busywork, and supercharge your ROI. “MySigrid offers an extraordinarily valuable service, customized to the client, provided by a staff who work hard, who listen, and continually strive to improve their quality. MySigrid delivers results and does so in a way which makes the entire process a pleasure.” “I'm a very busy person with numerous business and personal commitments. My VA helps free up a lot of my time so that I can focus on more productive work. I love the consistency of the service provided by MySigrid. They have all the training and documentation in place so that even if another VA has to handle my concern, this VA already knows my working style and expectations and can deliver the results that I want.” “You receive support from this professional VA service that might otherwise be unaffordable. Proactiveness is a great advantage. My VA sometimes anticipates my travel needs before I do, that's a luxury I now enjoy. Additionally, there are more hours of support. Then, there is the 24-hour backup team supporting me when my VA is off. And because of the time difference tasks are already solved when I arrive at the office in the morning.” "MySigrid has excellent customer service. They offer top-notch service at a good price point. I am really happy with the wide range of services that MySigrid can accommodate for their clients, and my VA is so helpful at pointing out what can work better for me in my workflow and day-to-day life." "My MySigrid VA is off to a great start. She has a positive attitude, strong skills and is highly responsive. She also is excellent at anticipating my needs. We see a bright future for her eventually managing a team providing services across our business. Well done!"

Virtual AssistantExecutive Assistant ServicesAI Workflow AutomationRemote Staffing+2

Neolytix - Philippines

Revenue Cycle Management
Quezon City201-5005.0 · Google
Unclaimed

Neolytix is a trusted management partner for healthcare organizations, delivering tailored support across revenue cycle and administrative operations. Powered by advanced automation and deep expertise, our services range from flexible support options to comprehensive, ROI-driven solutions, each designed to meet the evolving demands of today’s healthcare landscape. We customize solutions to your unique needs, seamlessly integrating with existing processes. Our human-centered approach fosters collaboration and sustainable growth, supporting exceptional care with lasting impact. Real testimonials from healthcare leaders who’ve partnered with us. See how we go beyond the expected to deliver results that make a difference. Every service we deliver is built on a foundation of strict data governance and regulatory compliance. HIPAA safeguards and ISO 27001-certified security practices are embedded into how we work, not added after the fact. Let’s connect and create a strategy tailored to your practice. Reach out to schedule a no-cost, no-obligation consultation. Your trusted source for expert billing, coding, operations insights, and industry trends. With over 149,000 views, our up-to-date articles, guides, and Neo News help you stay informed and ahead.

Revenue Cycle ManagementMedical Billing & CodingHealthcare BPOBack Office Operations+2

NTT DATA, Inc. Philippines

IT Outsourcing
Makati City1000+4.3 · Google
Unclaimed

NTT DATA, Inc. Philippines brings the global reach of one of the world's largest IT and business services companies to Makati City. As part of the NTT Group, this established outsourcing partner delivers end-to-end technology and BPO services that help organizations modernize operations, reduce costs, and concentrate resources on their core business. From IT outsourcing and managed services to application development and customer support, NTT DATA Philippines functions as a trusted extension of its clients' teams. The company serves organizations across banking and financial services, healthcare, telecommunications, and manufacturing, drawing on deep industry knowledge and structured delivery methodologies refined across global markets. As a BPO Philippines provider backed by a worldwide delivery network, NTT DATA offers the operational discipline and technical depth that complex, regulated industries require. Organizations evaluating outsourcing partners in the Philippines can connect with the NTT DATA team directly to discuss specific needs and request a consultation.

IT OutsourcingManaged ServicesApplication DevelopmentCustomer Support+2

OneBPO

Customer Support
Iloilo City2.3 · Google
Unclaimed

OneBPO is an Iloilo City outsourcing company that gives businesses a dependable, cost-effective way to handle customer support, healthcare administration, and back office work without the overhead of building those functions in-house. The leadership team averages over 20 years of industry experience, and operations run 24/7 from a secure, monitored facility with active on-site management baked into every shift. The service portfolio covers inbound sales, telemarketing, order taking, data entry, data cleansing, medical transcription, medical billing, medical appointment scheduling, collection reminders, and billing inquiries. That breadth makes OneBPO a practical call center Philippines option for healthcare organizations and other industries needing both customer-facing and administrative coverage under one roof. Several client partnerships have run for six to eight years, which says more about delivery quality than any sales pitch could. If you're exploring offshore outsourcing to the Philippines and want a provider with proven processes, on-the-ground leadership, and a clear growth trajectory, OneBPO is worth a conversation. Contact their team to discuss your requirements and request a proposal.

Customer SupportInbound SalesTelemarketingHealthcare BPO+3

OneVirtual Global Business Solutions

Customer Support
Iloilo City4.4 · Google
Unclaimed

OneVirtual Global Business Solutions is a Philippines-based BPO with over 12 years of experience delivering customer support, collections, and back office services to clients in telecommunications, retail, e-commerce, and healthcare. Operating from Iloilo City, they function as an offshore growth partner rather than a traditional outsourcing vendor, with teams that are trained to represent client brands and retain customers, not just handle ticket volume. Performance is tracked through live dashboards covering Average Handling Time, CSAT, First Call Resolution, and SLA adherence, with weekly reporting so clients always know where things stand. Their healthcare team holds HIPAA training, and their Telco-specialist agents are built for churn reduction and retention work. As a call center Philippines operation, OneVirtual scales from 10 to 500-plus seats, so the model fits early-growth companies and established enterprises alike. If you're evaluating customer support outsourcing or need a reliable BPO Philippines partner for digital channels, collections, or healthcare coordination, contact OneVirtual to request a consultation.

Customer SupportTelco Support OperationsCollections & Account ManagementHealthcare BPO+3

Healthcare outsourcing: common questions

What buyers ask most when comparing healthcare providers in the Philippines.

01

What healthcare work is outsourced to the Philippines?

Medical billing and coding, claims processing, revenue cycle management, prior authorisation, and patient support lines — mostly US-facing. Some providers also run nursing-informed clinical support desks alongside the administrative stack.

02

Are Philippine healthcare BPOs HIPAA compliant?

Serious healthcare providers are, and will show audit evidence: signed BAAs, access controls, and workforce training records. Treat HIPAA posture as a gating question, not a checkbox — generalist firms with a healthcare logo row often fail it.

03

Do providers here employ certified medical coders?

The specialised ones do — AAPC or AHIMA certification is the marker to ask for, along with payer-specific claims experience. Certification density is a strong proxy for how deep a provider's healthcare practice really runs.

Browse BPO companies by industry

Terms that come up when comparing providers: SLA, KPI, AHT, CSAT, DSAT, QA, LOB, SME, and POC. Or read the full BPO glossary.

Run a BPO offering healthcare services that is not listed here? Get listed for free.

Healthcare BPO in the Philippines, Compared | Page 7 | BPOAI.ai