Verified providers · Ecommerce

Ecommerce BPO Companies in the Philippines

145 verified companies

Close to 150 directory companies serve ecommerce clients, making it the second-largest vertical here. The work spans pre-sale chat, order and returns handling, catalog and listing management, and marketplace operations across Amazon, Shopify, and regional platforms.

Ecommerce support is seasonal by nature, and the Philippine market has adapted: providers in this vertical are unusually good at surge staffing for peak season, often flexing teams 2 to 3 times baseline for the November-to-January window.

The companies below all serve ecommerce clients, pulled live from the verified directory with services, team size, and contacts on each profile.

iTworks Global Solutions

Virtual Assistant
Pasig
Unverified

ITworks Global Solutions is a Pasig-based outsourcing and IT services company with over 12 years of experience and a client base spanning more than 20 countries. Businesses that work with them get direct access to skilled Filipino professionals across customer support, virtual assistance, software development, digital marketing, and back-office operations, all managed under one roof. Their service range covers the full spectrum of what growing companies need offshore: employee leasing, web and mobile application development, branding and design, SEO and paid media management, and administrative support including business permits and intellectual property filings. That breadth makes them a practical choice for companies that want to consolidate vendors and build a reliable offshore extension of their team without the usual complexity. Clients from healthcare, e-commerce, legal tech, and technology sectors have used iTworks to reduce overhead and add capacity faster than hiring locally allows. As a BPO Philippines provider built around real people and measurable outcomes, they fit companies at any stage of their outsourcing journey. Connect with their team today to discuss your staffing needs or request a quote.

Virtual AssistantCustomer SupportBack OfficeSoftware Development+3

J-K Network Services

Multilingual Recruitment
Quezon City
Unverified

J-K Network Services is a DOLE-accredited multilingual recruitment firm based in Quezon City, Philippines, connecting global companies with skilled Filipino talent across BPO, IT, finance, and dozens of other industries. With 10 years of experience and more than 800 international client firms served, the company has become a go-to hiring partner for organizations in the Philippines outsourcing market, including FORTUNE Global 500 companies. Their core strength is multilingual staffing. Monthly openings span Japanese, Mandarin, Cantonese, Korean, European, and Southeast Asian language roles, plus dedicated pipelines for Filipino IT professionals and executive-level placements. Positions range from customer support and technical support to finance, e-commerce, social media, and senior management. Recognition from Accenture and Teleperformance across multiple years reflects the consistent quality of candidates placed. Whether you run a call center Philippines operation that needs bilingual agents fast, or an international company entering the Philippine back office outsourcing market, J-K Network Services handles recruitment end to end. Get in touch to discuss your hiring requirements.

Multilingual RecruitmentIT StaffingExecutive SearchCustomer Support Hiring+3

J. O. TABALBA & CO. (Certified Public Accountants) Ayala Alabang Branch

Finance & Accounting
Muntinlupa
Unverified

J. O. Tabalba & Co. Is a certified public accounting firm based in Ayala Alabang, Muntinlupa, with over 52 years of experience serving Philippine businesses. The firm specializes in tax compliance, audit, bookkeeping, and financial advisory services for corporations, PEZA-registered enterprises, SMEs, and startups. Whether you need monthly BIR filings, consolidated financial reporting for multi-entity holding companies, or SEC compliance support, the team brings deep institutional knowledge of Philippine regulatory requirements. Clients get more than year-end accounting. J. O. Tabalba provides ongoing compliance monitoring, cash flow visibility, tax planning, and intercompany transaction tracking, backed by a 1-day response commitment and a secure digital client portal for real-time filing status and document management. For Philippine businesses looking to outsource back-office finance and accounting functions, J. O. Tabalba offers a structured, compliance-first approach with the depth to handle complex, multi-entity operations. Reach out to schedule a free consultation and find out how the firm can support your compliance and financial reporting needs.

Finance & AccountingTax Compliance & BIR FilingAudit & AssuranceBookkeeping+3

JCJ Tax And Accounting Services

Finance & Accounting
Cagayan De Oro City
Unverified

JCJ Tax and Accounting Services offers reliable financial and tax outsourcing from Cagayan de Oro City in the Philippines. Businesses looking to hand off their bookkeeping, tax compliance, and accounting functions get accurate, timely work without the overhead of an in-house team. As a BPO Philippines provider focused on finance and accounting back office support, JCJ brings local expertise with the discipline that outsourcing clients expect. The firm handles the full accounting cycle, from day-to-day bookkeeping through tax preparation and filing, giving clients a single point of contact for their financial back office. JCJ Tax and Accounting Services delivers consistent, professional results. Reaching a perfect rating across all client reviews, JCJ has built a reputation for accuracy and responsiveness. Connect with the team today to discuss your accounting and tax outsourcing needs and request a quote.

Finance & AccountingTax Preparation & FilingBookkeepingBack Office+2

Kenware Solutions PH

SEO
Quezon City
Unverified

Kenware Solutions PH is a Quezon City-based digital marketing outsourcing firm that handles SEO, paid search, web design, and social media marketing for business clients. As a BPO Philippines partner, they work as a dedicated remote team, managing campaigns and building web properties so clients can stay focused on their core operations. Their SEO work covers full-site audits, competitive analysis, content planning, link building, and local SEO, all structured around the specific industry a client operates in. PPC management is built around keeping quality scores high and cost-per-click low, with keyword research and landing page alignment done from the start. Their web design output targets conversion, with builds available for e-commerce and CMS platforms and a foundation that supports organic search from day one. On social media, Kenware Solutions manages advertising and audience engagement to build brand awareness and surface real insights into customer behavior. Businesses looking to outsource their digital marketing to a capable Philippines team are welcome to reach out and discuss their goals or request a project quote.

SEOPPC ManagementWeb Design & DevelopmentSocial Media Marketing+3

KMC Solutions

Employer of Record
Makati1000+AI-Ready
Verified

KMC Solutions is a leading Employer of Record and offshore outsourcing provider operating across the Philippines and Colombia. With over 16 years building and running global teams in Metro-Manila, Clark, Cebu, Bogota, and Medellin, KMC gives high-growth companies a direct path to offshore expansion without the cost or complexity of setting up a local entity. Under one contract, KMC manages recruitment, HR, payroll, compliance, office infrastructure, and employee housing, making it a full-service BPO Philippines partner. High-profile technology companies, including Zoom, Okta, Airbnb, Asana, and eBay, have chosen KMC to build their offshore teams, drawn by the company's operational depth and people-first approach to long-term retention. Whether your business needs customer support capacity, back office functions, or a fully managed remote team, KMC provides the local expertise and infrastructure to get teams productive from day one. Connect with the KMC team to explore how outsourcing to the Philippines or Colombia can work for your growth plans.

Employer of RecordOffshore Team BuildingRecruitmentHR, Payroll & Compliance+3

LARA Virtual Services

Virtual Assistant
Taguig
Unverified

LARA Virtual Services connects growing businesses with skilled Filipino virtual assistants who take ownership of the work they do. Based in the Philippines, the company offers outsourcing support across business administration, bookkeeping, accounting, sales, lead generation, social media management, graphic design, video editing, and marketing. Whether you need back office coverage or a creative hand, LARA builds the support layer your team is missing. Businesses that have worked with LARA report measurable gains in productivity and revenue, outcomes driven by having dedicated professionals handle the tasks that pull founders and executives away from strategic work. The team is set up to serve e-commerce operations, fast-scaling startups, and service businesses across the US market and beyond. Data security and compliance are treated as non-negotiables, not afterthoughts. If you're exploring BPO Philippines options or looking to add virtual assistant capacity without expanding your fixed costs, LARA Virtual Services is worth a conversation. Reach out through their website or contact them directly to discuss what your business needs.

Virtual AssistantAdministrative SupportFinance & AccountingLead Generation+3

LeapOut

SEO & Generative Engine Optimisation
Pasig
Unverified

LeapOut is a Pasig-based AI commerce agency that helps brands get found on Google and cited when buyers ask ChatGPT, Gemini, or Perplexity what to buy. Founded in 2017 and headquartered in Ortigas Center, the agency offers Generative Engine Optimisation (GEO), technical SEO, Shopify Plus development, and full-funnel performance marketing across Google, Meta, TikTok, and programmatic channels. As a certified Shopify Plus Partner, LeapOut has shipped enterprise builds and migrations for Bench, Under Armour PH, SM Retail, and Reebok PH, with AI-ready catalog architecture included from the start. For businesses outsourcing their digital commerce to a Philippines-based partner, LeapOut brings 15+ years of execution and 200+ brands grown across the Philippines, Australia, and the United States. The agency manages upward of $150,000 in monthly ad spend for single clients, and uses AI to amplify output without sacrificing accountability for results. Whether you need AI search visibility, an enterprise Shopify build, or ongoing store management, LeapOut is an AI-ready outsourcing partner with a proven track record. Connect with their team to request a consultation.

SEO & Generative Engine OptimisationShopify Plus DevelopmentPerformance MarketingAI Commerce Strategy+2

LogicBase Interactive, Ent.

Web Development
Cagayan De Oro City
Unverified

LogicBase Interactive is a digital services company based in Cagayan de Oro City, Philippines, helping businesses grow their online presence through web development, SEO, and content-driven marketing. Whether you need a high-performing website built from scratch or want to outsource your social media management and article writing to a dedicated team, LogicBase covers the full digital stack. Their in-house team works with WordPress, Joomla, Drupal, and custom PHP/MySQL builds, with every project optimized for speed and search rankings from day one. Virtual assistant services round out their outsourcing offer, giving clients a reliable back-office partner without the overhead of hiring in-house staff. They have delivered work for clients across advertising, restaurant, photography, and SaaS industries, with a 5-star rating across 15 client reviews. For businesses exploring BPO Philippines options or looking to outsource digital operations to a proven team in Mindanao, LogicBase is worth a conversation. Reach out for a free consultation to discuss your requirements.

Web DevelopmentSearch Engine OptimizationWeb DesignSocial Media Marketing+3

Loop Contact Solutions

Inbound Sales
Makati City
Unverified

Loop Contact Solutions is a call center Philippines provider that gives U. S.-market businesses a fully managed team at 50-75% below domestic staffing costs. Their Manila-based agents handle inbound and outbound sales, customer support, retention, and upsell and cross-sell programs, all from a professional office environment built for consistency. They serve clients across more than 15 industries, including e-commerce, technology, health and wellness, financial services, insurance, and telecommunications. The model is structured around accountability. Clients approve every agent before they go live, using voice samples and screening results. A dedicated manager owns results and communicates directly with the client. Call recordings, QA scores, and real-time dashboards make performance visible at all times. New teams typically go live within weeks of signing, with Loop handling recruiting, training, and setup. For companies evaluating BPO Philippines options for outsourcing customer support, sales, or back office functions, Loop Contact Solutions offers a clear alternative to high-cost domestic staffing without the quality trade-offs. Reach out to request a quote and see what a Philippines-based team could do for your revenue and retention numbers.

Inbound SalesOutbound SalesCustomer SupportCustomer Retention+2

Maersk Global Service Centres

Finance BPO
Manila1000+AI-Ready
Verified

Maersk Global Service Centres brings the operational discipline of one of the world's largest logistics companies to the BPO Philippines market. Based in Manila, this shared service centre handles finance and accounting, customer support, and back office processing for a global enterprise that touches industries from retail to energy to manufacturing. What sets this operation apart is its origin. Built to absorb the complex, high-volume demands of a global logistics leader, the centre applies that same process rigour to every function it manages. Finance teams, customer-facing operations, and data management all run through a single, coordinated hub, which means fewer handoffs and tighter accountability. For companies evaluating outsourcing to the Philippines, Maersk Global Service Centres offers a model already tested at real enterprise scale. The expertise spans customer support, financial operations, and back office functions, and the team is positioned to operate If your company is looking for a call center Philippines or back office partner with serious operational pedigree, it's worth starting a conversation with their team.

Finance BPOCustomer SupportBack Office

Magellan Solutions

Inbound Call Center
Manila1000+AI-Ready
Verified

Magellan Solutions is a Philippines-based call center and BPO provider with over 21 years of experience helping small and medium-sized businesses cut costs and handle customer interactions at scale. The company currently serves more than 116 clients across inbound, outbound, and back office operations, with a team of over 1,200 agents working out of offices in Mandaluyong City. Their service range covers the full contact center spectrum: 24/7 answering and after-hours support, virtual receptionists, order taking, customer support outsourcing, outsourced technical support at Tier 1 and Tier 2 levels, and omnichannel contact center operations. All contact operations are ISO-certified, HIPAA-compliant, and GDPR-compliant. Magellan also integrates AI-assisted workflows so agents can focus on complex customer issues while routine tasks are handled automatically. Clients across 80+ industries have reported a 95.63% customer satisfaction benchmark. For businesses exploring outsourcing to the Philippines, Magellan Solutions offers flexible pricing across dedicated and shared service models. Reach out directly to request a quote or discuss how their team can support your customer service and back office needs.

Inbound Call CenterCustomer SupportTechnical SupportVirtual Assistant+3

Ecommerce outsourcing: common questions

What buyers ask most when comparing ecommerce providers in the Philippines.

01

What ecommerce operations can be outsourced to the Philippines?

Pre-sale chat, order and returns handling, catalog and listing management, review moderation, and marketplace operations across Amazon, Shopify, and regional platforms. Most providers bundle these into a per-agent managed service.

02

Can providers handle peak-season surges?

This vertical is unusually good at it: Philippine ecommerce providers routinely flex teams two to three times baseline for the November-to-January window. Confirm surge economics and training lead times when evaluating.

03

Do these companies work inside my ecommerce stack?

Standard practice — Shopify, Amazon Seller Central, Zendesk, and Gorgias experience is common across the directory's ecommerce providers. Platform familiarity is listed on profiles and worth confirming with a reference.