Ecommerce BPO Companies in the Philippines

KMC Solutions is a leading Employer of Record and offshore outsourcing provider operating across the Philippines and Colombia. With over 16 years building and running global teams in Metro-Manila, Clark, Cebu, Bogota, and Medellin, KMC gives high-growth companies a direct path to offshore expansion without the cost or complexity of setting up a local entity. Under one contract, KMC manages recruitment, HR, payroll, compliance, office infrastructure, and employee housing, making it a full-service BPO Philippines partner. High-profile technology companies, including Zoom, Okta, Airbnb, Asana, and eBay, have chosen KMC to build their offshore teams, drawn by the company's operational depth and people-first approach to long-term retention. Whether your business needs customer support capacity, back office functions, or a fully managed remote team, KMC provides the local expertise and infrastructure to get teams productive from day one. Connect with the KMC team to explore how outsourcing to the Philippines or Colombia can work for your growth plans.

Client Background: A growing e-commerce business based in the United States was struggling to manage increasing administrative tasks, customer service inquiries, and social media engagement. The business owner decided to hire a virtual assistant (VA) to streamline operations and allow them t … Read more Client Overview: A rapidly growing business based in New York faced challenges in managing day-to-day operations as their customer base expanded. The business had reached a point where they needed additional support to handle administrative tasks, customer service, social media management, and order processing with without compromising … Read more Some businesses report that after outsourcing to VAs in the Philippines, their monthly revenues increased by 20-50%. This growth typically comes from better customer support, more efficient processes, and the ability to serve a larger client base or handle more projects simultaneously. According to a 2020 Outsource Accelerator report, businesses that outsourced to virtual assistants in the Philippines reported productivity increases of 20-30% on average. More productivity often translates to faster task completion, allowing businesses to handle more customers or complete more projects, which can lead to increased revenue. To be the global leader in virtual services, empowering businesses with top-tier Filipino talent. We aim to drive innovation, efficiency, and growth by providing skilled professionals who adapt to the evolving needs of the industry, reshaping the future of remote work. At LARA Virtual Services, we empower businesses worldwide with exceptional virtual staffing solutions, unlocking the potential of skilled Filipino talent. By connecting companies with dedicated professionals, we help businesses thrive in the digital era, while providing Filipinos the opportunity to shine, empowering success the LARA way!

We help enterprises, startups, and organizations launch smarter products, streamline operations, and accelerate digital transformation. Whether you’re building something new or upgrading what exists, we turn complex ideas into tailored systems that drive real results. Join LWS Academy to Master Python, AI, Social Media Marketing, and E-commerce. Learn Today, Lead Tomorrow. This is what we imagine our world to be. As a tech company, our belief was to simplify things. To achieve this we need to step back and think of simpler and smarter solutions to every problem. We need to think deeper and differently, and find the ideal answer that would simplify things. Technology doesn’t have to be complicated. We are simple human beings who want things to simply work and give efficient results. We want to spare you with complications and provide an easier and smarter way of handling things, we are after humanizing technology for you. We envision a world that is smarter, better and more enjoyable through simplified technology while making it sustainable for future generations as well. We believe in innovations and smart solutions that create valuable impact to improve lifestyle and businesses while making a better world.

Loop Contact Solutions is a call center Philippines provider that gives U. S.-market businesses a fully managed team at 50-75% below domestic staffing costs. Their Manila-based agents handle inbound and outbound sales, customer support, retention, and upsell and cross-sell programs, all from a professional office environment built for consistency. They serve clients across more than 15 industries, including e-commerce, technology, health and wellness, financial services, insurance, and telecommunications. The model is structured around accountability. Clients approve every agent before they go live, using voice samples and screening results. A dedicated manager owns results and communicates directly with the client. Call recordings, QA scores, and real-time dashboards make performance visible at all times. New teams typically go live within weeks of signing, with Loop handling recruiting, training, and setup. For companies evaluating BPO Philippines options for outsourcing customer support, sales, or back office functions, Loop Contact Solutions offers a clear alternative to high-cost domestic staffing without the quality trade-offs. Reach out to request a quote and see what a Philippines-based team could do for your revenue and retention numbers.

Maersk Global Service Centres brings the operational discipline of one of the world's largest logistics companies to the BPO Philippines market. Based in Manila, this shared service centre handles finance and accounting, customer support, and back office processing for a global enterprise that touches industries from retail to energy to manufacturing. What sets this operation apart is its origin. Built to absorb the complex, high-volume demands of a global logistics leader, the centre applies that same process rigour to every function it manages. Finance teams, customer-facing operations, and data management all run through a single, coordinated hub, which means fewer handoffs and tighter accountability. For companies evaluating outsourcing to the Philippines, Maersk Global Service Centres offers a model already tested at real enterprise scale. The expertise spans customer support, financial operations, and back office functions, and the team is positioned to operate If your company is looking for a call center Philippines or back office partner with serious operational pedigree, it's worth starting a conversation with their team.

Embark on a journey to elevate your business operations. Whether you’re looking to improve customer satisfaction, generate leads, or ensure 24/7 call handling, we help you navigate the world of outsourcing with precision. Magellan Solutions is the trusted partner for customer service outsourcing, inbound call center services, and BPO solutions. We empower small and medium-sized businesses worldwide to achieve excellence and scalability with proven support and measurable results. Outsource to the Philippines and reduce your operational costs by up to 70%. Benefit from a highly skilled workforce while maintaining quality and boosting your bottom line. Our 24/7 services ensure round-the-clock customer support and back-office operations, keeping you connected and competitive in the global market. Offering seamless support across time zones! Combining exceptional call center services with the power of AI to deliver faster, smarter, and more personalized customer experiences. Our AI technology assists agents in handling routine tasks, allowing them to focus on complex, human-centered support. Let’s get your back office running smoother than ever! Whether it’s data entry, order processing, or accounting, our BPO services will handle the nitty-gritty so you can focus on what you do best, growing your business. We help you connect with the perfect talent to enhance and scale your operations.

ManilaPros is a premier outsourcing company in the Philippines with expertly sourced professionals specializing in customer care for the retail sector. Founded by experienced executives, we have established ourselves as a trusted partner for retailers in need of superior customer care services. Our expertise is not just in sourcing skilled specialists, but in providing full-service customer support solutions that are on-brand and enhance the shopping experience for customers. We pride ourselves on our extensive background in serving international retailers. At ManilaPros, customer satisfaction is our primary focus. Our team of experts, known for their empathy, responsiveness, and solutions-oriented approach, has contributed to the success of some of the world's leading brands. By prioritizing effective customer interactions, we have consistently proven our ability to elevate customer satisfaction and help retail brands scale their business. We are located in the Philippines, the world’s top outsourcing destination to date. Foreign companies trust us for our superior English proficiency and a solid affinity for Western culture. Also, the cost of living in the Philippines is relatively low, allowing you to get the best service at the lowest price. Pay one flat monthly rate per full-time associate with no setup fees and hidden charges. You can also cancel your subscription anytime. Scale up your operations fast with Filipino staff available beyond the standard hours. Tap into our agile team of experts during seasonal peaks to serve your customers better. We have become a successful outsourcing partner to some multinational companies like Apple, Canon, and Dell. We are trusted by top brands because of our modern technology and advanced facilities.

Scale smarter with dedicated teams that operate as an extension of your organization. With top-tier talent, enterprise-level infrastructure and transparent governance, MicroSourcing makes growth simple and sustainable. From individual roles to full-service delivery centers, we connect you with skilled professionals across the Philippines and Colombia. Our scalable-by-design model gives you complete control and keeps your teams focused on growth. Instead of a traditional outsourcing setup, your offshore team functions as a true extension of your organization. You choose the talent, set expectations and drive performance, while we handle the rest, recruitment, HR, facilities, IT, compliance and the infrastructure that keeps your team running smoothly. Every client, from growing businesses to global companies, benefits from the same enterprise-grade standards that govern MicroSourcing. Our ISO-certified systems, secure infrastructure and compliance frameworks ensure every delivery center meets top-tier benchmarks for data protection, quality and reliability. Work with some of the world’s most recognized brands and build a career that’s not a job, but an adventure. Our teams support international clients across industries, giving you the experience, skills and confidence to compete on the global stage, while building a fulfilling career based in Colombia or the Philippines. Start your next adventure by visiting our careers hub for vacancies, locations and more.

ONE Contact Center (OCC) is a Philippines-based BPO built for businesses that need results from their customer outreach. Operating out of Pasig, OCC delivers inbound call center services, outbound telemarketing, appointment setting, lead generation, and live chat support, giving clients a single outsourcing partner for both inbound and outbound customer contact. OCC has built its reputation on genuine partnerships. Long-term clients like iHerb have grown alongside the OCC team over multiple years, and small business owners in insurance, energy, home services, and financial consulting regularly credit OCC with booking more appointments than their internal teams can absorb. That kind of output is what draws companies to outsourcing in the first place, and it is what OCC consistently delivers. For companies in North America looking for a dependable call center Philippines partner, OCC offers a hands-on team that learns your campaign and adapts to your goals. Whether you need customer support coverage, a steady flow of qualified leads, or online chat handled professionally, OCC is worth a conversation. Reach out today to discuss your needs and request a quote.

OneBPO is an Iloilo City outsourcing company that gives businesses a dependable, cost-effective way to handle customer support, healthcare administration, and back office work without the overhead of building those functions in-house. The leadership team averages over 20 years of industry experience, and operations run 24/7 from a secure, monitored facility with active on-site management baked into every shift. The service portfolio covers inbound sales, telemarketing, order taking, data entry, data cleansing, medical transcription, medical billing, medical appointment scheduling, collection reminders, and billing inquiries. That breadth makes OneBPO a practical call center Philippines option for healthcare organizations and other industries needing both customer-facing and administrative coverage under one roof. Several client partnerships have run for six to eight years, which says more about delivery quality than any sales pitch could. If you're exploring offshore outsourcing to the Philippines and want a provider with proven processes, on-the-ground leadership, and a clear growth trajectory, OneBPO is worth a conversation. Contact their team to discuss your requirements and request a proposal.

OneVirtual Global Business Solutions is a Philippines-based BPO with over 12 years of experience delivering customer support, collections, and back office services to clients in telecommunications, retail, e-commerce, and healthcare. Operating from Iloilo City, they function as an offshore growth partner rather than a traditional outsourcing vendor, with teams that are trained to represent client brands and retain customers, not just handle ticket volume. Performance is tracked through live dashboards covering Average Handling Time, CSAT, First Call Resolution, and SLA adherence, with weekly reporting so clients always know where things stand. Their healthcare team holds HIPAA training, and their Telco-specialist agents are built for churn reduction and retention work. As a call center Philippines operation, OneVirtual scales from 10 to 500-plus seats, so the model fits early-growth companies and established enterprises alike. If you're evaluating customer support outsourcing or need a reliable BPO Philippines partner for digital channels, collections, or healthcare coordination, contact OneVirtual to request a consultation.

For over a decade, Open Access BPO has empowered high-scaling brands to deliver top-tier CX. We achieve this through a flexible, boutique-style operating model that is tailored to your specific needs and integrates seamlessly with your culture, systems, and tools. Our approach combines exceptional talent with AI-driven workflows and technologies that enhance human expertise and drive measurable growth. Our agile, multilingual CX and back office solutions empower your organization to thrive amid today's fast-paced digital shifts, evolving customer expectations, and competitive global markets. These solutions enable you to adapt quickly and deliver consistently across every touchpoint, ensuring a seamless and personalized experience for your customers. At Open Access BPO, we combine human expertise with AI to deliver robust multichannel outsourcing solutions. Our process involves proactive data-driven CX support strategies, designed to meet diverse customer needs and fuel scalable growth in fast-evolving global markets. This unique blend of human and AI capabilities ensures that we deliver the best possible solutions for your business. By combining exceptional talent with agile, technology-driven processes, we empower brands to stay resilient and competitive in a constantly evolving world. This approach enables us to deliver future-ready CX and solutions that support your digital transformation and long-term growth. As a boutique outsourcing service provider, Open Access BPO is deeply committed to driving the growth of high-scaling enterprises across industries. Our customized solutions are scalable and future-ready, empowering your brand to keep pace with fast-moving markets. With this approach, your team can focus on core business priorities while we manage your customer experience and back office operations with efficiency and precision. Guided by agility and backed by AI-powered business strategy insights, our tailored solutions can pivot alongside your growth strategy. We protect your investment and deliver a measurable ROI, giving you the confidence to scale your business securely.