Ecommerce BPO Companies in the Philippines

Optimum Source is a Pasig-based outsourcing company with 28 years of experience serving some of the world's most respected organizations across financial services, insurance, mortgage, media, ecommerce, and manufacturing. As a full-service BPO Philippines provider, Optimum covers Business Process Outsourcing, Knowledge Process Outsourcing, and IT Outsourcing under one roof, giving clients a single partner for complex, multi-function engagements. Their service portfolio spans accounting and finance, HR management and recruitment, inbound and outbound call center services, IT support and app development, research and analytics, mortgage processing, insurance claims processing, and back office support. Teams are built to integrate with each client's culture and are held accountable to clear performance metrics from day one. For businesses seeking a proven, AI-ready BPO partner in the Philippines, Optimum Source brings the depth of service and institutional track record to handle demanding customer support, back office, and knowledge process work at scale. Reach out to their team to request a quote or discuss how they can support your operations.

Osomnimedia is a Davao City-based digital agency and BPO Philippines partner that helps businesses in the USA and the Philippines build and manage a professional web presence. Their team handles WordPress development, Shopify store builds, social media advertising, and virtual assistant services, covering everything from design to day-to-day back office tasks under one roof. The agency runs at Philippines outsourcing rates while holding itself to American business standards. Clients get quality output and responsive account management without overpaying, and every project is backed by a 100% satisfaction guarantee. Their commitment to over-communication means no one is left guessing about timelines or deliverables. For businesses ready to outsource web design, ecommerce management, or customer support tasks to a Philippines team they can trust, Osomnimedia is a strong option. Their virtual assistants are pre-screened, college-educated, and supervised by experienced managers, so scaling up is straightforward. Book a free consultation to talk through what they can build for your business.

In simplest terms, we solve both growth and profitability challenges for businesses. Please see this 3 minute video from our CEO sharing the “brass tacks” of what it means to work with Outsource Access. We are a fanatically customer-focused (as Jim Collins would say) business process outsourcing (BPO) and virtual assistant firm. We provide fully managed, trained and affordable staff from the Philippines who create and execute a customized “OA Playbook” for every customer. We serve 70+ indusries and support every internal business function. We’re proud to have won 8 Global/National Awards including ranking #326 on the Inc 5000. We have a different model than any other company in the industry designed for sustainable, long-term success by serving as your integrated Growth Partner and not just an outsourcing company. We also run our business on EOS along with elements of Scaling Up and 4 Disciplines of Execution. It ensures clarity and redundancy. And it is 100% yours from day one as our gift to you as part of working with OA! Below you can download an example! When you book a discovery call we can go through several examples live with you specific to your industry. We understand the unique challenges accounting and bookkeeping professionals face and offer tailored outsourcing solutions to free up your time and resources. Let us help you streamline your operations and unleash your full potential in your industry. Exponential growth comes for strategic partnerships. Let’s grow your business together.

Outsource Facilitator partners with businesses across diverse industries, delivering skilled professionals who fit your exact needs. We provide tailored staffing solutions that drive efficiency, reduce costs, and support sustainable growth. Overall, Ethics: you are the most ethical company we have had the privilege of receiving proposals from. Our company does not support large offshore companies exploiting computer technicians overseas in their quest for greed. Your company owned as we are very impressed with your ethical code. We believe in making offshore staffing straightforward. With Outsource Facilitator, you get access to global talent at competitive rates and no hidden fees. Our clear pricing model helps you compare savings against local wages, so you can make confident decisions for your business. Scale your team without increasing overhead. Access vetted global professionals, transparent pricing, and a seamless onboarding process, all designed to help you grow faster and operate leaner. Connect with us today and start building your remote team with confidence. Outsource Facilitator is a trusted outsourcing partner dedicated to helping businesses scale efficiently. We connect companies with top global talent, enabling them to save costs, improve operations, and achieve sustainable growth. With over two (2) decades of industry expertise, we’ve built a platform that simplifies outsourcing, making it accessible, transparent, and effective for businesses of all sizes. Our mission is to make outsourcing simple and powerful for businesses everywhere. By bridging the gap between organizations and offshore talent, we provide solutions that drive efficiency, innovation, and long-term success.

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PAX Virtual Assistant is a Philippines-based outsourcing partner that connects businesses with skilled Filipino talent across creative, digital, and financial services. Based in Quezon City, the company offers credit repair disputes, social media management, website development, graphic design, and video editing, making it a solid choice for businesses looking to offload specialized tasks without sacrificing quality. What sets PAX apart in the BPO Philippines space is its focus on long-term fit. Their agents treat the work as a career, not a contract, which translates into lower turnover and more consistent output for clients. The company backs this up with structured training programs, internal quality assurance, and process mapping designed to keep delivery on schedule. Clients have reported cost reductions of up to 75% after bringing PAX on board. Whether you need back office support, creative production, or help resolving credit disputes, PAX Virtual Assistant has the infrastructure to scale alongside your business. Reach out today to discuss your requirements and get a custom quote.

Phil-Am Outsourcing Solutions, or OSI as we’re known around the office, has been a trusted name in the BPO industry since 1998. As one of the first BPOs in Cebu, we have witnessed the rise and fall of many competitors, yet we have remained steadfast. At OSI, you can rely on our unmatched expertise and unwavering commitment to excellence. For more than 2 decades we have built a wide variety of teams supporting the various needs of our clients from around the globe. Below you will find just a few examples of the types of teams we have built and some of the skill sets we are continuously searching for. We have provided editing services for large international publishers. These services have ranged from municipal codes to scientific papers to self-published authors. Our teams have provided services such as SEO, SMO and SEM for our overseas clients. This includes skills in technologies like WordPress, Adwords, social media and more. We have built many different teams of programmers for our clients. These teams have used technologies and frameworks such as CodeIgniter, Laravel, C#, WordPress, etc. Working closely with our clients, we have built teams of agents that provide technical support, customer service and inbound sales. These teams included voice, email and chat support.

Piton Global gives businesses a practical way to handle customer support and back office work through outsourcing, without trading quality for cost savings. Based in Manila, they serve companies across multiple industries as a dedicated call center Philippines partner, with a track record of delivering consistent results. Their services span inbound and outbound customer support, lead generation, and a full range of back office functions. It is a combination that separates capable BPO Philippines providers from the rest. The company has received industry recognition for its approach to quality and service delivery. If your business is evaluating outsourcing options, Piton Global is worth a direct conversation. Reach out to request a quote or talk through what they can do for your team.

PuzzleBox BPO Incorporated is a Mandaluyong City-based outsourcing company built around digital services, social media management, and e-commerce customer support. Businesses that need genuine round-the-clock coverage get it here: the team operates up to 24 hours a day, seven days a week, including holidays and weekends. The service range covers social media management from end to end, including content creation, strategy, and sales amplification through social channels and online sales events. For gaming clients, PuzzleBox handles game management and player support. E-commerce brands get dedicated live chat and customer service teams, while web and app design, development, and ongoing maintenance round out the technical offering. Data encoding fills the back office side of the mix. As a BPO Philippines provider, PuzzleBox combines cost-efficient outsourcing with a stated commitment to developing its people, which tends to translate directly into service quality. If you want to extend your digital operations or customer support with a Philippines-based team, contact PuzzleBox to talk through what they can build for you.

Outsourced sales, revenue operations alignment, and customer retention programs. Q-Drive governance. Qai Growth technology. Vertical expertise in healthcare, insurance, telecom, financial services, and SaaS. Customer Experience Contact center programs that run on Qai Care AI from day one. 100% interaction monitoring. Continuous associate coaching. Performance that compounds over time. Personalized direct mail and regulated print for healthcare, financial services, and insurance. HIPAA and SOC-compliant production at scale. Time-sensitive programs delivered without error. Personalized direct mail, HIPAA-compliant regulated print, and on-demand production for healthcare, insurance, and financial services. Time-sensitive. Compliance-aware. Multi-facility. Learn more… Inbound care, AI innovation, and back office support across regulated industries. 36 active Qai Care AI deployments. Associate attrition 30-50% below industry average. Learn more… Outsourced sales programs, revenue operations, and retention solutions governed by Q-Drive and powered by the Qai Growth technology suite. We operate in healthcare, insurance, telecom, financial services, and SaaS. Learn more…

We offer virtual outsourcing services to help you with your administrative tasks. Our team of experts has the knowledge and expertise to assist you in Real Estate, Mortgage, E-Commerce, Health Care, and many more industries. Let us help you reduce your workload and operating costs while improving your operational efficiency. With our wide range of expertise in the industries like Real Estate, Mortgage, E-Commerce, and Health Care, we offer reliable and efficient virtual assistance services that cater to your unique business needs. Let us help you streamline your operations and achieve your goals with our tailored approach. We have a decade of experience in providing virtual assistance services to businesses in the US and UK. Our team of professionals are highly skilled and knowledgeable in their respective fields. We offer cost-effective solutions that help improve your operational efficiency and reduce workload. Quality Virtual Assistants is a virtual outsourcing company that has been providing professional administrative services for a decade. We have helped countless businesses achieve their daily tasks and goals successfully. ” I’m so glad I found the QVA team. They work hard to match you with the right assistant and are very flexible. I would definitely recommend QVA. ” ” QVA is reliable, communicates effectively, and will get the job done. Thanks again! ”

At REC Group PH, we believe that when businesses thrive, communities flourish. We’re not just a corporation, we’re a powerhouse of three specialized companies with one shared mission: to help your business succeed, before thinking about profit. We don’t just recommend technology, we implement solutions. From process improvement to digital transformation, we make sure your business is built for the future. Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings. REC Group Philippines is a multi-solutions consultancy firm dedicated to helping businesses across Luzon, Visayas, and Mindanao thrive. We specialize in accounting, audit, legal support, systems implementation, and management consulting, providing end-to-end solutions for businesses of all sizes. From Cebu City to across the country, we’re trusted by entrepreneurs and enterprises alike to solve real problems with smart, scalable strategies. To provide a pool of human capital with integrity and commitment to excellence. To provide straightforward and simplified solutions for clients to achieve their goals. We understand the challenges Filipino businesses face because we’ve walked alongside them, from family-run shops to expanding corporations. Every service we offer is built around one simple question: “How can we make your life easier so you can grow your business better?”