Ecommerce BPO Companies in the Philippines

ManilaPros gives businesses a reliable path to high-quality remote staffing without the overhead of building in-house teams. Based in Manila, they focus on two things that most growing companies need urgently: customer support and back office operations. Whether you need agents handling inbound inquiries or staff managing data, admin, and internal processes, ManilaPros puts trained people to work fast. As a BPO Philippines provider, ManilaPros serves clients across multiple industries, meaning their teams are used to adapting quickly to different workflows, tools, and company cultures. Outsourcing to the Philippines has long been a practical move for cost efficiency and English-language proficiency, and ManilaPros is built to make that transition straightforward for buyers of any size. If you're evaluating call center Philippines options or looking to offload back office work so your core team can focus elsewhere, ManilaPros is worth a conversation. Reach out to discuss your requirements and get a quote.

MicroSourcing is one of the Philippines' largest dedicated offshore staffing providers, giving businesses direct access to full-time remote teams without the overhead of building their own operations from scratch. Whether you need back office processing, IT outsourcing, or customer support, they staff and manage entire functions on your behalf, not just individual contractors. Based in Manila and operating across multiple industries, MicroSourcing handles the infrastructure, HR, and compliance so clients can focus on their core business. As a BPO Philippines operation at real scale, they are built to support companies that need consistent, reliable output from an outsourcing partner, not a trial-and-error staffing experiment. If you are evaluating call center Philippines options or need a back office team that can grow with your business, MicroSourcing is worth a direct conversation. Reach out to get a quote or discuss how their model fits your specific requirements.

New Age Digital is an official TikTok Shop Partner and multi-channel network based in Pasig, Philippines, built for e-commerce brands that need to scale GMV fast. Brands outsource their entire TikTok revenue operation to NAD, from creator recruitment and live selling to paid ads and content production. The setup functions as a dedicated extension of a brand's in-house team, covering everything that drives sales on TikTok Shop. NAD manages a vetted creator network of 1,000 to 3,000 affiliate creators, runs an in-house LIVE studio with streams running up to 16 hours daily, and handles TikTok Shop Ads including retargeting, LIVE boosts, SKU optimization, and flash sale planning. The content team produces 10 to 20 conversion-focused TikTok videos per month to support major sale campaigns. To date, the company has worked with over 100 brands across consumer goods, beauty, and lifestyle categories, with results ranging from breaking through a ₱3M revenue ceiling to scaling brands past ₱50M GMV. For e-commerce brands looking to outsource TikTok operations to a results-driven partner in the Philippines, New Age Digital is worth a conversation. Reach out at hello@newagedigital.ph to explore what a partnership looks like.

Ninja Van Philippines is a tech-driven logistics partner for businesses that want to outsource their distribution operations without sacrificing reliability or speed. With over 2 million parcels delivered every day and a nationwide network across the Philippines, Ninja Van handles e-commerce fulfillment, direct-to-store delivery, warehousing, and last-mile courier services for companies of all sizes. The company connects online storefronts, marketplaces, retail, and wholesale channels through a single unified network, giving brands a practical way to scale their supply chain without building costly in-house infrastructure. Trusted by leading e-commerce platforms, top retail brands, banks, financial institutions, and government bodies including the Supreme Court of the Philippines, Ninja Van serves clients across demanding industries where delivery reliability directly affects customer trust. For businesses in the Philippines considering outsourcing their logistics and fulfillment operations, Ninja Van brings the operational scale and local expertise to make that transition straightforward. Reach out to their team to explore delivery solutions that fit your volume and growth plans.

ONE Contact Center (OCC) is a Philippines-based BPO built for businesses that need results from their customer outreach. Operating out of Pasig, OCC delivers inbound call center services, outbound telemarketing, appointment setting, lead generation, and live chat support, giving clients a single outsourcing partner for both inbound and outbound customer contact. OCC has built its reputation on genuine partnerships. Long-term clients like iHerb have grown alongside the OCC team over multiple years, and small business owners in insurance, energy, home services, and financial consulting regularly credit OCC with booking more appointments than their internal teams can absorb. That kind of output is what draws companies to outsourcing in the first place, and it is what OCC consistently delivers. For companies in North America looking for a dependable call center Philippines partner, OCC offers a hands-on team that learns your campaign and adapts to your goals. Whether you need customer support coverage, a steady flow of qualified leads, or online chat handled professionally, OCC is worth a conversation. Reach out today to discuss your needs and request a quote.

OneBPO is an Iloilo City outsourcing company that gives businesses a dependable, cost-effective way to handle customer support, healthcare administration, and back office work without the overhead of building those functions in-house. The leadership team averages over 20 years of industry experience, and operations run 24/7 from a secure, monitored facility with active on-site management baked into every shift. The service portfolio covers inbound sales, telemarketing, order taking, data entry, data cleansing, medical transcription, medical billing, medical appointment scheduling, collection reminders, and billing inquiries. That breadth makes OneBPO a practical call center Philippines option for healthcare organizations and other industries needing both customer-facing and administrative coverage under one roof. Several client partnerships have run for six to eight years, which says more about delivery quality than any sales pitch could. If you're exploring offshore outsourcing to the Philippines and want a provider with proven processes, on-the-ground leadership, and a clear growth trajectory, OneBPO is worth a conversation. Contact their team to discuss your requirements and request a proposal.

OneVirtual Global Business Solutions is a Philippines-based BPO with over 12 years of experience delivering customer support, collections, and back office services to clients in telecommunications, retail, e-commerce, and healthcare. Operating from Iloilo City, they function as an offshore growth partner rather than a traditional outsourcing vendor, with teams that are trained to represent client brands and retain customers, not just handle ticket volume. Performance is tracked through live dashboards covering Average Handling Time, CSAT, First Call Resolution, and SLA adherence, with weekly reporting so clients always know where things stand. Their healthcare team holds HIPAA training, and their Telco-specialist agents are built for churn reduction and retention work. As a call center Philippines operation, OneVirtual scales from 10 to 500-plus seats, so the model fits early-growth companies and established enterprises alike. If you're evaluating customer support outsourcing or need a reliable BPO Philippines partner for digital channels, collections, or healthcare coordination, contact OneVirtual to request a consultation.

Open Access BPO is a Philippines-based outsourcing provider that combines human expertise with AI-driven workflows to deliver customer experience and back office solutions for high-growth digital businesses. Operating from Makati and Davao in the Philippines, Las Vegas in the US, and Taipei, the company runs 24/7 operations across multiple time zones, serving clients in fintech, ecommerce, SaaS, healthcare, logistics, and telecommunications. The BPO Philippines services on offer span multilingual customer support, call center operations, and back office processing, built on data-driven processes that scale with client demand. A boutique operating model means each engagement is configured to fit the client's existing systems and culture rather than forcing a generic package. Security credentials back this up: Open Access BPO holds PCI DSS, GDPR, HIPAA, SOC 2, and ISO/IEC 27001:2022 certifications. For brands that need a call center in the Philippines with real flexibility and an AI-ready BPO foundation, Open Access BPO is a strong candidate. Connect with their team to request a quote and explore how the model fits your roadmap.

Optimum Source is a Pasig-based outsourcing company with 28 years of experience serving some of the world's most respected organizations across financial services, insurance, mortgage, media, ecommerce, and manufacturing. As a full-service BPO Philippines provider, Optimum covers Business Process Outsourcing, Knowledge Process Outsourcing, and IT Outsourcing under one roof, giving clients a single partner for complex, multi-function engagements. Their service portfolio spans accounting and finance, HR management and recruitment, inbound and outbound call center services, IT support and app development, research and analytics, mortgage processing, insurance claims processing, and back office support. Teams are built to integrate with each client's culture and are held accountable to clear performance metrics from day one. For businesses seeking a proven, AI-ready BPO partner in the Philippines, Optimum Source brings the depth of service and institutional track record to handle demanding customer support, back office, and knowledge process work at scale. Reach out to their team to request a quote or discuss how they can support your operations.

Osomnimedia is a Davao City-based digital agency and BPO Philippines partner that helps businesses in the USA and the Philippines build and manage a professional web presence. Their team handles WordPress development, Shopify store builds, social media advertising, and virtual assistant services, covering everything from design to day-to-day back office tasks under one roof. The agency runs at Philippines outsourcing rates while holding itself to American business standards. Clients get quality output and responsive account management without overpaying, and every project is backed by a 100% satisfaction guarantee. Their commitment to over-communication means no one is left guessing about timelines or deliverables. For businesses ready to outsource web design, ecommerce management, or customer support tasks to a Philippines team they can trust, Osomnimedia is a strong option. Their virtual assistants are pre-screened, college-educated, and supervised by experienced managers, so scaling up is straightforward. Book a free consultation to talk through what they can build for your business.

Outsource Access is a BPO Philippines firm and virtual assistant company built around a simple premise: fully managed, affordable staff from the Philippines who handle the operational work so business owners can focus on growth. With more than 700 businesses served across 70+ industries and 16 million tasks completed, the company has real depth across customer support, back office functions, digital marketing, accounting, e-commerce, IT, and general administration. The standout differentiator is the OA Signature Playbook, a custom process documentation system created for every client from day one. Every workflow is captured in written, video, and screencast formats, giving clients clear, transferable processes they own outright. Staff are drawn from the top 1% of a pool exceeding 100,000 vetted candidates, and they work alongside AI tools including ChatGPT, Gemini, and Jasper for faster output. Outsource Access has earned eight global and national awards and ranked #326 on the Inc 5000, placing it among the fastest-growing outsourcing providers in the US market. If you are evaluating offshore staffing or AI-ready BPO solutions, book a discovery call to see how the model fits your business.

Outsource Facilitator is a Philippines-based offshore staffing company that matches businesses with pre-vetted remote professionals, handling the hiring, HR, payroll, and performance management so clients can concentrate on running their operations. Based in Cagayan de Oro City, the company covers four core service areas: virtual assistance, customer service outsourcing via voice, chat, and email, finance and accounting back office support, and marketing and creative staffing. Pricing is published upfront, with part-time engagements starting at $1,000 per month, flexible arrangements at $1,500, and dedicated full-time offshore staff at $2,000. There are no hidden fees. Clients can begin with a single hire and expand to larger teams as demand grows, making it a practical option for startups and established businesses alike. The company serves clients across healthcare, tech and SaaS, real estate, e-commerce, finance and legal, and BPO and contact center sectors. If you are looking for reliable outsourcing in the Philippines with clear costs and a straightforward process, contact Outsource Facilitator to discuss your staffing requirements and request a quote.