Ecommerce BPO Companies in the Philippines
145 verified companies
Close to 150 directory companies serve ecommerce clients, making it the second-largest vertical here. The work spans pre-sale chat, order and returns handling, catalog and listing management, and marketplace operations across Amazon, Shopify, and regional platforms.
Ecommerce support is seasonal by nature, and the Philippine market has adapted: providers in this vertical are unusually good at surge staffing for peak season, often flexing teams 2 to 3 times baseline for the November-to-January window.
The companies below all serve ecommerce clients, pulled live from the verified directory with services, team size, and contacts on each profile.
Booth & Partners
Booth & Partners gives growing businesses a faster, more practical path to outsourcing. Based in Manila, they build dedicated offshore teams across customer support, finance and accounting, IT, and back office operations, so clients get trained staff without the overhead of building those functions in-house. What sets them apart in the BPO Philippines market is the HR infrastructure behind every placement. Rather than just filling seats, Booth & Partners handles recruitment, onboarding, and ongoing people management, which means clients spend less time on HR logistics and more time on their core business. Their customer support and call center Philippines operations cover a broad range of industries, making them a practical fit whether you are in e-commerce, professional services, or technology. If you are exploring back office outsourcing or need an AI-ready BPO partner that can scale with your team, Booth & Partners is worth a conversation. Reach out to discuss your requirements and get a quote.
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BruntWork Careers
BruntWork Careers connects global businesses with skilled remote professionals based in Makati City, Philippines, covering a wide range of outsourcing needs from customer support to creative marketing. With a 4.9-star rating from 370 verified reviews, the company has built a reputation for placing reliable, high-performing talent across industries including travel, ecommerce, construction, fashion and apparel, and logistics. Their BPO Philippines offering stands out for strong multilingual capabilities. The team regularly sources bilingual and trilingual professionals for roles requiring Spanish, French, German, and Dutch, giving clients access to talent that can serve international markets without the overhead of a traditional call center Philippines setup. Whether you need a virtual assistant, a social media specialist, a lead generation coordinator, or a back office operations hire, BruntWork Careers handles the placement so your team can focus on growth. Contact them to learn how their outsourcing model fits your business.
Credentials
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Callhounds Global
Callhounds Global is a BPO Philippines provider giving businesses access to fully managed offshore teams at up to 75% less than the cost of hiring locally. Based in Pasig, the company runs both voice and non-voice operations including customer support, technical support, content moderation, and virtual assistant services, making it a practical option for organizations that need consistent, SLA-driven output without building an in-house team. Their call center Philippines operations cover inbound and outbound voice programs, while non-voice and staffing solutions let clients consolidate back office outsourcing under one partner. Clients across e-commerce and technology have noted Callhounds Global's ability to meet headcount targets on schedule, maintain KPI benchmarks, and scale across multiple subsidiaries and business divisions. The team operates around the clock, which matters for companies serving customers across different time zones. If you're evaluating outsourcing or offshoring options in the Philippines, Callhounds Global is worth a conversation. Reach out to discuss your requirements and request a quote.
Credentials
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Callhounds Global BPO - Eastwood Site
Callhounds Global BPO delivers cost-effective outsourcing and offshoring services from the Philippines, helping businesses cut labor costs by up to 75% compared to local hiring. Operating out of Eastwood, Quezon City, the company offers a full suite of voice and non-voice solutions, including inbound and outbound customer support, technical support, content moderation, and virtual assistant services. Clients across e-commerce, technology, and multi-division enterprises rely on Callhounds to meet SLAs, hit headcount targets, and maintain consistent quality across shifts. What sets Callhounds apart in the BPO Philippines market is its fully managed team model. Clients get dedicated staff trained to company standards, supported by 24/7 management oversight. Their track record with multi-subsidiary clients and long-term partnerships speaks to the operational depth that growing businesses need from a call center Philippines partner. Whether you are exploring offshore staffing for the first time or scaling an existing back office operation, Callhounds Global is worth a conversation. Reach out to request a quote and see how their outsourcing solutions can fit your business.
Credentials
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Circuit Base
Circuit Base is a Quezon City-based technology retailer offering a wide range of computer hardware, peripherals, and electronics at competitive prices. With products spanning laptops, desktops, components, and accessories, the company serves businesses and individuals looking for reliable IT equipment without the premium markup. Regular sales and promotional pricing make it a practical sourcing option for offices, startups, and growing BPO operations that need to equip teams quickly and cost-effectively. For BPO Philippines operators and outsourcing firms building or expanding their infrastructure, Circuit Base provides access to a broad product catalog, from workstations to peripherals, at price points suited for bulk or ongoing procurement. The shop's 4.6 rating from verified customers reflects consistent product availability and reliable service. If your back office or call center Philippines setup needs hardware support, reach out to Circuit Base to discuss your equipment requirements or request a quote.
Credentials
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Cloudstaff Clark
Cloudstaff Clark gives businesses direct access to skilled remote teams operating out of Clark, Pampanga, one of the Philippines' most established outsourcing hubs. Whether you need back office processing, IT outsourcing, or customer support, they build and manage the team so you can focus on running your business. As a BPO Philippines provider, Cloudstaff Clark works across a wide range of industries, making them a practical choice for companies that want experienced outsourced staff without locking into a niche provider. Their model is straightforward: you get a managed team, they handle the infrastructure and oversight, and the work gets done. If you're evaluating call center Philippines options or looking to move back office functions offshore, Cloudstaff Clark is worth a conversation. Reach out to discuss your requirements and get a quote.
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Cloudstaff Philippines
Cloudstaff gives businesses direct access to dedicated remote staff and managed services from one of the Philippines' most established outsourcing hubs, Clark. Whether you need IT outsourcing, back office operations, or customer support, the team is structured to fit into your existing workflows without the overhead of building capacity onshore. What separates Cloudstaff from a standard BPO Philippines provider is its proprietary workforce management technology. Most outsourcing companies run on off-the-shelf tools. Cloudstaff built its own, giving clients real visibility into team performance and positioning it as genuinely AI-ready BPO infrastructure rather than a buzzword on a brochure. The company works across multiple industries, so its staff are comfortable adapting to different processes and business models. If you are evaluating call center Philippines options or looking to shift back office functions offshore, Cloudstaff is a straightforward conversation worth having. Get in touch to request a quote or learn more about how their managed service model works.
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Concentrix Eton Centris
Concentrix is a Fortune 500 technology and services company with a well-established presence in the Philippines, including its Quezon City site at Eton Centris. Businesses that outsource to Concentrix get access to customer support, technical assistance, back-office processing, analytics, and digital operations, all delivered through a workforce recognized for performance and career development. The Quezon City location brings together trained agents and technology-driven processes, giving partners a reliable path to scalable outsourcing without the overhead of building in-house teams. Concentrix has earned a spot on the Fortune 500 three years running and received Comparably recognition in Q2 2026 for leadership and career growth excellence. If you are evaluating customer support or back-office outsourcing in the Philippines, Concentrix Eton Centris is a proven option. Reach out to request more information or discuss your requirements.
Credentials
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Concentrix Iloilo
Concentrix is a Fortune 500 global technology and services company, and its Iloilo City delivery center brings that same enterprise-grade capability to the BPO Philippines market. For organizations looking to outsource customer support, technical assistance, or back-office operations, Concentrix offers the infrastructure, process discipline, and talent pipeline that come from operating at global scale. The Iloilo team operates within a company that has earned consecutive Fortune 500 rankings and recent Comparably recognition for leadership and career growth, two factors that directly affect service consistency for outsourcing clients. Lower attrition and strong management translate to fewer disruptions for the businesses that rely on this call center Philippines partner day to day. Concentrix handles a wide range of outsourcing engagements, from high-volume customer interactions to technology-enabled back-office work, making it a credible option for companies across sectors that need a proven BPO Philippines partner. Reach out to explore how Concentrix Iloilo can support your operations or to request a quote.
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Concentrix Philippines
Concentrix Philippines gives businesses a direct path to high-quality customer support and operational efficiency without building the infrastructure themselves. Based in Manila, one of the most proven outsourcing hubs in Southeast Asia, Concentrix delivers customer support, back office processing, and IT outsourcing across a wide range of industries. Whether you need a full-service call center Philippines operation or back office teams that handle the detail work, Concentrix brings the technology and people to make it run. What sets them apart is their focus on technology-enabled delivery. This isn't just traditional BPO Philippines work. Concentrix operates If you're evaluating outsourcing partners in the Philippines, Concentrix is worth a serious look. Reach out to discuss your requirements and request a quote.
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Conectys
Conectys is a multilingual outsourcing company based in Iloilo City, Philippines, built for organizations that need more than ticket-processing. It operates across customer experience management, Trust and Safety, and data services, supporting 70+ languages with 24/7 delivery across 14+ global locations. GDPR and ISO certifications mean clients in regulated markets get compliance baked in, not bolted on. The service mix spans omnichannel customer support, AI-powered content moderation, data annotation and labeling, and flexible workforce solutions including gig staffing and Employer of Record. Its proprietary BlueTweak platform, combined with voicebots, chatbots, and analytics, gives clients a genuine AI-ready BPO experience rather than standard tools dropped onto old workflows. Human oversight stays central for complex and high-sensitivity interactions. Conectys focuses on digital platforms, fintech, e-commerce, and gaming, where brand reputation and regulatory pressure make the quality of every interaction count. If your business needs an outsourcing partner in the Philippines that can scale quickly across languages without sacrificing accuracy or compliance, Conectys is worth a direct conversation.
Credentials
No credentials yet
Conversion Culture AI
Conversion Culture AI is a Manila-based AI marketing and automation agency that helps businesses replace slow, manual processes with systems that capture leads, respond to inquiries, and book calls without adding headcount. Founded by Mayline Manalang, the agency offers a full stack of digital marketing services including Messenger and Instagram automation via ManyChat, Meta Ads management, social media content creation, landing page design, and e-commerce support on Shopee and Lazada. For Philippine businesses that want dependable outsourcing of their digital marketing and customer support operations, Conversion Culture works Clients in automotive, beauty and wellness, food service, and retail have used their automation setups and content systems to cut time spent on repetitive customer support tasks and bring in more qualified inquiries. Their process moves from a business audit through strategy, implementation, and ongoing optimization, so businesses get a back office for digital growth that improves over time rather than stalling after launch. If you are looking for a Philippines outsourcing partner that handles content, lead generation, and customer communication in one place, connect with Conversion Culture AI to request a discovery call.
Credentials
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Ecommerce outsourcing: common questions
What buyers ask most when comparing ecommerce providers in the Philippines.
01What ecommerce operations can be outsourced to the Philippines?
Pre-sale chat, order and returns handling, catalog and listing management, review moderation, and marketplace operations across Amazon, Shopify, and regional platforms. Most providers bundle these into a per-agent managed service.
02Can providers handle peak-season surges?
This vertical is unusually good at it: Philippine ecommerce providers routinely flex teams two to three times baseline for the November-to-January window. Confirm surge economics and training lead times when evaluating.
03Do these companies work inside my ecommerce stack?
Standard practice — Shopify, Amazon Seller Central, Zendesk, and Gorgias experience is common across the directory's ecommerce providers. Platform familiarity is listed on profiles and worth confirming with a reference.
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