Ecommerce BPO Companies in the Philippines
128 verified companies
Ecommerce outsourcing puts your store's operations — pre-sale chat, order and returns handling, catalog and listing management, marketplace administration — with a specialist external team. It suits merchants scaling faster than they can hire. The directory lists 128 companies serving ecommerce clients across Amazon, Shopify, and regional platforms, the second-largest vertical here.
Ecommerce support is seasonal by nature, and the Philippine market has adapted: providers in this vertical are unusually good at surge staffing for peak season, often flexing teams 2 to 3 times baseline for the November-to-January window.
The companies below all serve ecommerce clients, pulled live from the verified directory with services, team size, and contacts on each profile.
Bookkeeping Accountant
Bookkeeping Accountant is a Philippines-based outsourcing firm that handles the full spectrum of bookkeeping and accounting so business owners can stop worrying about their numbers. Led by Ana Lee Malongayon, CPA, the team has over 10 years of QuickBooks experience, working with both QuickBooks Online and Desktop to deliver bank reconciliation, journal entries, AR/AP tracking, financial statement preparation, and complete back office accounting support. As a BPO Philippines provider, the firm serves clients across eCommerce, legal, real estate, dental, health and wellness, retail, and other professional service industries. Whether a business needs a one-time clean-up or ongoing full-charge bookkeeping, Bookkeeping Accountant offers a simple onboarding process: free consultation, agreed proposal, then immediate start. Their clients report strong time and cost savings by choosing to outsource rather than manage books in-house. If you are ready to hand off your accounting to a dedicated, CPA-led team in the Philippines, reach out today to book your free consultation.
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Booth & Partners
Booth & Partners gives growing businesses a faster, more practical path to outsourcing. Based in Manila, they build dedicated offshore teams across customer support, finance and accounting, IT, and back office operations, so clients get trained staff without the overhead of building those functions in-house. What sets them apart in the BPO Philippines market is the HR infrastructure behind every placement. Rather than just filling seats, Booth & Partners handles recruitment, onboarding, and ongoing people management, which means clients spend less time on HR logistics and more time on their core business. Their customer support and call center Philippines operations cover a broad range of industries, making them a practical fit whether you are in e-commerce, professional services, or technology. If you are exploring back office outsourcing or need an AI-ready BPO partner that can scale with your team, Booth & Partners is worth a conversation. Reach out to discuss your requirements and get a quote.
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BruntWork Careers
BruntWork Careers connects global businesses with skilled remote professionals based in Makati City, Philippines, covering a wide range of outsourcing needs from customer support to creative marketing. With a 4.9-star rating from 370 verified reviews, the company has built a reputation for placing reliable, high-performing talent across industries including travel, ecommerce, construction, fashion and apparel, and logistics. Their BPO Philippines offering stands out for strong multilingual capabilities. The team regularly sources bilingual and trilingual professionals for roles requiring Spanish, French, German, and Dutch, giving clients access to talent that can serve international markets without the overhead of a traditional call center Philippines setup. Whether you need a virtual assistant, a social media specialist, a lead generation coordinator, or a back office operations hire, BruntWork Careers handles the placement so your team can focus on growth. Contact them to learn how their outsourcing model fits your business.
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Callhounds Global
Maximize your big savings with labor costs by using the benefits of outsourcing your team to Callhounds Global Outsourcing in the Philippines. Experience potential savings of up to 75%, empowering your business to gain a competitive edge, boost profitability, and ensure long-term sustainability. Increase the standards of quality and efficiency within your organization by strategically outsourcing your team Callhounds Global in the Philippines. By using the expertise and dedication of Filipino professionals, you can enhance your operations, streamline processes, and optimize productivity. Unlock access to exceptional talent in the Philippines with Callhounds Global Outsourcing, with more than 120 million people, they are renowned for their expertise and capabilities. By outsourcing to this talent-rich nation, you can tap into a pool of highly skilled professionals who can bring valuable insights, innovation, and a strong work ethic to drive your business forward. We go above and beyond to ensure that your team receives the attention and assistance they need to thrive. From onboarding and training to ongoing supervision and performance management, our commitment to supporting your outsourced team guarantees seamless integration, enhanced productivity, and a strong partnership that fosters success. Perfect for businesses in strong customer-centric industries. Our receptionists use top-tier equipment for a smooth and efficient call. Outsource experienced telesales agents to sell your products directly to your leads. Boost your overall revenue and sales process.
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Callhounds Global BPO - Eastwood Site
Maximize your big savings with labor costs by using the benefits of outsourcing your team to Callhounds Global Outsourcing in the Philippines. Experience potential savings of up to 75%, empowering your business to gain a competitive edge, boost profitability, and ensure long-term sustainability. Increase the standards of quality and efficiency within your organization by strategically outsourcing your team Callhounds Global in the Philippines. By using the expertise and dedication of Filipino professionals, you can enhance your operations, streamline processes, and optimize productivity. Unlock access to exceptional talent in the Philippines with Callhounds Global Outsourcing, with more than 120 million people, they are renowned for their expertise and capabilities. By outsourcing to this talent-rich nation, you can tap into a pool of highly skilled professionals who can bring valuable insights, innovation, and a strong work ethic to drive your business forward. We go above and beyond to ensure that your team receives the attention and assistance they need to thrive. From onboarding and training to ongoing supervision and performance management, our commitment to supporting your outsourced team guarantees seamless integration, enhanced productivity, and a strong partnership that fosters success. Perfect for businesses in strong customer-centric industries. Our receptionists use top-tier equipment for a smooth and efficient call. Outsource experienced telesales agents to sell your products directly to your leads. Boost your overall revenue and sales process.
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Cloudstaff Philippines
99% retention rate means people who grow with your business. We invest in culture so your team invests in you. Build a high-performing remote team that embeds into your workflows, develops real expertise, and scales as you do. Backed by industry-leading retention, enterprise-grade security, and dedicated US-based account managers who deliver real accountability from day one. Gain instant access to remote talent ready to hit the ground running. Tap into our 1M+ global candidate network for rapid matches and onboarding so your offshore team is ready in weeks. Cloudstaff delivers the same role at approximately 70% of fully-loaded cost, turning high fixed operations costs into a predictable, low-risk expense. Teams of 5–10 remote staff typically deliver $150K–$450K in annual labor savings. Cloudstaff makes building a high‑performing remote team simple. We handle everything behind the scenes, from finding the right talent to onboarding, HR, payroll, and ongoing support, so you can focus on growing your business. Most teams are up and running within 15–25 days. Cloudstaff connects you to top talent across Philippines, Colombia, India and Kenya for flexible scaling, 24/7 coverage, and borderless growth. Plus, get on-the-ground support from our dedicated US-based Account Management team.
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Concentrix Eton Centris
Concentrix is a Fortune 500 technology and services company with a well-established presence in the Philippines, including its Quezon City site at Eton Centris. Businesses that outsource to Concentrix get access to customer support, technical assistance, back-office processing, analytics, and digital operations, all delivered through a workforce recognized for performance and career development. The Quezon City location brings together trained agents and technology-driven processes, giving partners a reliable path to scalable outsourcing without the overhead of building in-house teams. Concentrix has earned a spot on the Fortune 500 three years running and received Comparably recognition in Q2 2026 for leadership and career growth excellence. If you are evaluating customer support or back-office outsourcing in the Philippines, Concentrix Eton Centris is a proven option. Reach out to request more information or discuss your requirements.
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Concentrix Iloilo
Concentrix is a Fortune 500 global technology and services company, and its Iloilo City delivery center brings that same enterprise-grade capability to the BPO Philippines market. For organizations looking to outsource customer support, technical assistance, or back-office operations, Concentrix offers the infrastructure, process discipline, and talent pipeline that come from operating at global scale. The Iloilo team operates within a company that has earned consecutive Fortune 500 rankings and recent Comparably recognition for leadership and career growth, two factors that directly affect service consistency for outsourcing clients. Lower attrition and strong management translate to fewer disruptions for the businesses that rely on this call center Philippines partner day to day. Concentrix handles a wide range of outsourcing engagements, from high-volume customer interactions to technology-enabled back-office work, making it a credible option for companies across sectors that need a proven BPO Philippines partner. Reach out to explore how Concentrix Iloilo can support your operations or to request a quote.
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Concentrix Philippines
One partner to design, build, and run at scale. We don’t hand it back when it gets hard. Orchestrating human and AI capabilities for intelligent operations. Scalable, efficient, and built to perform. The industry has spent decades separating strategy, technology, and operations. One firm to consult. Another to build. Another to run. Clients absorb the risk of making them connect. We were built to close that gap. We invest in the areas that matter most to our clients, working closely to understand what they need, and collaborating with them until they see the results they need. One intelligent transformation partner from strategy to delivery. Billions of interactions. Decades of operational experience in environments where failure has consequences. With you all the way from the strategy to the moment it performs. Transformation doesn’t live in one part of your business. Neither do we. It runs through strategy, data, technology, and operations. And it needs a partner who can connect them all so it delivers.
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Conectys
Conectys is a global customer experience and Trust & Safety outsourcing partner, helping ambitious digital brands scale, protect, and transform their operations. We have evolved beyond traditional business process outsourcing into a business TRANSFORMATION outsourcing partner, accountable not just for running outsourced CX solutions and back-office operations, but for transforming the way businesses succeed using AI, automation, and data to drive measurable business outcomes. We use AI responsibly, guided by strong governance and EU-level compliance standards (including GDPR, DSA, and the principles of the EU AI Act), to ensure our partners gain the maximum value from emerging technologies. This responsible AI, combined with our expert global team representing more 100+ languages, is what sets Conectys apart. We help organizations transform the way they work and engage with customers using smart contact center automation. By combining voicebots, chatbots, workforce management, analytics, and other intelligent solutions with clear roadmaps and measurable KPIs, turning innovation into lasting impact. We focus on AI-enabled outsourced customer experience and full-spectrum Trust & Safety, not generic back-office operations. Our work supports high-risk, high-visibility digital journeys where every interaction matters. From digital platforms and financial technology to e-commerce marketplaces and gaming, Conectys operates in environments where brand reputation, customer trust, and regulatory compliance are crucial. In these complex and ever-changing markets, we provide agility and scale to help organizations protect their users, meet regulatory expectations, and deliver seamless experiences. Our model brings together three complementary strengths: experienced CX professionals, seasoned AI experts, and a flexible gig workforce. Together, they create a powerful combination of human expertise and intelligent technology that is aligned with your own thought leadership. This approach allows us to scale quickly and efficiently, launching multilingual, AI-supported, gig-enabled operations in weeks, not months. The result is agile, high-quality delivery that seamlessly adapts to your needs as your business grows.
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Cyberbacker
Cyberbacker gives businesses a direct path to skilled virtual assistants and administrative support, without the overhead of building an in-house team. Based in Manila, the company connects entrepreneurs and growing businesses with dedicated back office staff and customer support professionals who handle the day-to-day work so clients can focus on what matters most. Whether a client needs inbox management, scheduling, data entry, or front-line customer support, the team is equipped to step in quickly and operate as a genuine extension of the business. The outsourcing model keeps costs predictable and scales as client needs change. If you're exploring back office outsourcing or looking for reliable call center Philippines support, Cyberbacker is worth a conversation. Reach out to discuss your requirements and get a quote.
Credentials
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Datamatics Philippines
Datamatics Philippines is the Philippine delivery arm of Datamatics, providing AI-enabled customer experience, back-office and business process management, finance and accounting, healthcare processing, technical support, analytics, and digital/IT managed services to global enterprises. Its Philippine operations combine skilled human teams with automation, Generative AI, and Agentic AI to deliver scalable customer support and digital operations.
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Ecommerce outsourcing: common questions
What buyers ask most when comparing ecommerce providers in the Philippines.
01What ecommerce operations can be outsourced to the Philippines?
Pre-sale chat, order and returns handling, catalog and listing management, review moderation, and marketplace operations across Amazon, Shopify, and regional platforms. Most providers bundle these into a per-agent managed service.
02Can providers handle peak-season surges?
This vertical is unusually good at it: Philippine ecommerce providers routinely flex teams two to three times baseline for the November-to-January window. Confirm surge economics and training lead times when evaluating.
03Do these companies work inside my ecommerce stack?
Standard practice — Shopify, Amazon Seller Central, Zendesk, and Gorgias experience is common across the directory's ecommerce providers. Platform familiarity is listed on profiles and worth confirming with a reference.
Browse BPO companies by industry
Terms that come up when comparing providers: SLA, KPI, AHT, CSAT, DSAT, QA, LOB, SME, and POC. Or read the full BPO glossary.
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