Ecommerce BPO Companies in the Philippines

Ava's Virtual Assistance is a virtual assistant and business support provider that has been operating since 2017, founded by Ava Esplanada. The company works with entrepreneurs, agencies, and e-commerce brands that need day-to-day operations, marketing execution, and admin work handled by someone outside their own team. Clients bring in Ava's Virtual Assistance to take recurring tasks off their plate, from campaign coordination to inbox and calendar management, so they can spend more time on the parts of the business that need their direct attention. The services on offer cover several distinct functions rather than one generalist role. Marketing Project Management covers end-to-end planning and oversight of campaigns, including timelines, budgets, and creative coordination. Podcast Post-Production Management handles editing, show notes, and publishing after a podcast episode is recorded. Social Media Management includes content strategy, creation, posting, and audience engagement. Virtual Executive Assistance covers inbox management, calendar scheduling, travel booking, and research. E-commerce Operations Management covers inventory tracking, customer service, and order management for online stores. CRM and automation work is built on the Go High Level platform, covering funnels, automated workflows, and email campaigns. Website Development is offered as a fixed, fast-turnaround service, with a custom site designed and launched within seven days. The client base described spans e-commerce brands, podcasters, and service-based businesses and agencies, which lines up with the Ecommerce, Professional Services, and Media & Entertainment industries listed for this profile. The company positions itself around supporting business owners who are managing marketing, content, and operations largely on their own and need those functions run consistently rather than in bursts. Ava's Virtual Assistance describes having worked with clients across the United States, Canada, and other markets. Its CRM and automation work is centered on the Go High Level platform, and its website service is structured around a fixed seven-day delivery timeline rather than an open-ended project scope. For businesses that need marketing execution, e-commerce operations, podcast production, or a working website handled by a specialist rather than built in-house, Ava's Virtual Assistance offers a defined set of services aimed at that gap.

We are an Australian-owned outsourcing company operating in the Philippines. With Beepo, outsourcing is accessible to businesses of all shapes and sizes. Our primary focus is to help businesses grow sustainably and manage costs better by accessing offshore Philippines-based talent. Beepo is a Probe Group Company, one of the largest and most diverse Australian customer experience solutions providers with over 18,000 people across five countries and headquarters in Melbourne. Beepo delivers exceptional outsourcing services across Australia and around the world. Beepo is a Probe Group Company based in the Philippines. We offer exceptional workforce support across a range of industries. Our Australian-based senior leadership and account management team provide offshore staffing solutions, including remote staff from the Philippines, to help businesses increase their margins and grow sustainably. We have affordable and accessible remote hire options to meet your specific needs and help you succeed in domestic and international markets. Probe Group is the largest and most diverse Australian customer experience solutions provider with headquarters in Melbourne. Probe Group is home to over 18,000 people across five countries. Together, our aim is to deliver exceptional outsourcing services across Australia and around the world We are on a mission to be a market leader in providing professional remote staff to businesses globally. Our goal is to help businesses tap into a pool of global talent quickly and efficiently without sacrificing quality. To achieve this, we focus on growing a community of highly-educated and skilled remote workers who understand the importance of delivering value to clients. As experts in remote hiring, we aim to provide businesses with the tools and resources they need to achieve their goals through the power of remote work. Outsourcing and offshoring have become popular ways for organisations to manage services and tasks that would have traditionally been performed in-house. By engaging a third-party provider for offshore outsourcing, organisations can benefit from the expertise and cost-saving benefits of offshore staffing services.

Bookkeeping Accountant is a Philippines-based outsourcing firm that handles the full spectrum of bookkeeping and accounting so business owners can stop worrying about their numbers. Led by Ana Lee Malongayon, CPA, the team has over 10 years of QuickBooks experience, working with both QuickBooks Online and Desktop to deliver bank reconciliation, journal entries, AR/AP tracking, financial statement preparation, and complete back office accounting support. As a BPO Philippines provider, the firm serves clients across eCommerce, legal, real estate, dental, health and wellness, retail, and other professional service industries. Whether a business needs a one-time clean-up or ongoing full-charge bookkeeping, Bookkeeping Accountant offers a simple onboarding process: free consultation, agreed proposal, then immediate start. Their clients report strong time and cost savings by choosing to outsource rather than manage books in-house. If you are ready to hand off your accounting to a dedicated, CPA-led team in the Philippines, reach out today to book your free consultation.

Booth & Partners gives growing businesses a faster, more practical path to outsourcing. Based in Manila, they build dedicated offshore teams across customer support, finance and accounting, IT, and back office operations, so clients get trained staff without the overhead of building those functions in-house. What sets them apart in the BPO Philippines market is the HR infrastructure behind every placement. Rather than just filling seats, Booth & Partners handles recruitment, onboarding, and ongoing people management, which means clients spend less time on HR logistics and more time on their core business. Their customer support and call center Philippines operations cover a broad range of industries, making them a practical fit whether you are in e-commerce, professional services, or technology. If you are exploring back office outsourcing or need an AI-ready BPO partner that can scale with your team, Booth & Partners is worth a conversation. Reach out to discuss your requirements and get a quote.

BruntWork Careers connects global businesses with skilled remote professionals based in Makati City, Philippines, covering a wide range of outsourcing needs from customer support to creative marketing. With a 4.9-star rating from 370 verified reviews, the company has built a reputation for placing reliable, high-performing talent across industries including travel, ecommerce, construction, fashion and apparel, and logistics. Their BPO Philippines offering stands out for strong multilingual capabilities. The team regularly sources bilingual and trilingual professionals for roles requiring Spanish, French, German, and Dutch, giving clients access to talent that can serve international markets without the overhead of a traditional call center Philippines setup. Whether you need a virtual assistant, a social media specialist, a lead generation coordinator, or a back office operations hire, BruntWork Careers handles the placement so your team can focus on growth. Contact them to learn how their outsourcing model fits your business.

Callhounds Global operates a business process outsourcing site in Pasig, Metro Manila, one location within a wider outsourcing and offshoring company that builds outsourced teams for businesses in other countries. From this Pasig site, buyers can bring on customer support, technical support and sales teams positioned around cost reduction, quality improvement and access to Filipino talent, with the company citing potential savings of up to 75% compared with hiring the same roles locally. The Pasig site delivers inbound voice services, including customer support and technical support handling, alongside outbound voice work such as telemarketing, telesales, cold calling and lead generation. Non-voice capability from the site covers content moderation and virtual assistant placements, and the location also arranges staffing solutions for companies building offshore or hybrid teams in the Philippines. Clients engaging the Pasig operation come mainly from ecommerce and technology, the two industries listed for this site. Callhounds Global positions its outsourced teams in these sectors around customer support, technical support and its wider voice and non-voice service lines, aimed at companies looking to move support, sales or content moderation work offshore without adding headcount locally in their home market. Company-wide, Callhounds Global operates multiple service delivery centers with more than 2,000 employees and a support team of over 200 staff, serving more than 150 clients across 15 countries on five continents; the Pasig site sits within that wider network rather than operating alone. The company also builds AI tools, including an AI agent copilot and AI contact center software, that can support voice and non-voice programs run from its Philippine sites. For businesses evaluating an outsourcing partner in Metro Manila, the Callhounds Global site in Pasig covers inbound and outbound voice services, non-voice support and staffing solutions for ecommerce and technology companies moving customer support, technical support and sales work into the Philippines.

Callhounds Global BPO operates several outsourcing delivery sites in the Philippines. This listing covers the Callhounds Global BPO Eastwood Site, the company's location in Quezon City, which provides outsourced contact center and back office support to companies building an offshore team without hiring and managing staff directly, spanning inbound and outbound voice programs alongside non-voice and staffing services. Services delivered from this site include inbound customer support and technical support, where agents assist end customers with product and service issues. Outbound voice solutions cover appointment setting, telemarketing, telesales, cold calling and lead generation for clients building new business pipelines. The site also handles content moderation and virtual assistant support, along with back office processing and broader staffing solutions for companies placing full teams in the Philippines. Callhounds Global works with clients in ecommerce, technology and SaaS, industries it names among its core areas of focus. Its wider client roster spans additional verticals described on its site, including retail, telecom, financial services, healthcare, insurance, real estate and education, pointing to experience across both consumer-facing and B2B outsourcing programs. The Eastwood, Quezon City site sits within a larger Philippine delivery network. Company-wide, Callhounds Global reports more than 2,000 employees and describes working with clients in 15 countries across five continents. Inbound coverage extends to a 24/7 call overflow option for after-hours, holiday and peak-volume support, and live agent services are paired with AI tools, including an AI agent copilot and AI contact center software, for clients wanting automation alongside human support. For businesses evaluating outsourcing partners in Quezon City, the Callhounds Global BPO Eastwood Site combines voice, non-voice and staffing services under one provider operating within a multi-site Philippine BPO network.

99% retention rate means people who grow with your business. We invest in culture so your team invests in you. Build a high-performing remote team that embeds into your workflows, develops real expertise, and scales as you do. Backed by industry-leading retention, enterprise-grade security, and dedicated US-based account managers who deliver real accountability from day one. Gain instant access to remote talent ready to hit the ground running. Tap into our 1M+ global candidate network for rapid matches and onboarding so your offshore team is ready in weeks. Cloudstaff delivers the same role at approximately 70% of fully-loaded cost, turning high fixed operations costs into a predictable, low-risk expense. Teams of 5–10 remote staff typically deliver $150K–$450K in annual labor savings. Cloudstaff makes building a high‑performing remote team simple. We handle everything behind the scenes, from finding the right talent to onboarding, HR, payroll, and ongoing support, so you can focus on growing your business. Most teams are up and running within 15–25 days. Cloudstaff connects you to top talent across Philippines, Colombia, India and Kenya for flexible scaling, 24/7 coverage, and borderless growth. Plus, get on-the-ground support from our dedicated US-based Account Management team.

Concentrix is a Fortune 500 technology and services company with a well-established presence in the Philippines, including its Quezon City site at Eton Centris. Businesses that outsource to Concentrix get access to customer support, technical assistance, back-office processing, analytics, and digital operations, all delivered through a workforce recognized for performance and career development. The Quezon City location brings together trained agents and technology-driven processes, giving partners a reliable path to scalable outsourcing without the overhead of building in-house teams. Concentrix has earned a spot on the Fortune 500 three years running and received Comparably recognition in Q2 2026 for leadership and career growth excellence. If you are evaluating customer support or back-office outsourcing in the Philippines, Concentrix Eton Centris is a proven option. Reach out to request more information or discuss your requirements.

Concentrix is a Fortune 500 global technology and services company, and its Iloilo City delivery center brings that same enterprise-grade capability to the BPO Philippines market. For organizations looking to outsource customer support, technical assistance, or back-office operations, Concentrix offers the infrastructure, process discipline, and talent pipeline that come from operating at global scale. The Iloilo team operates within a company that has earned consecutive Fortune 500 rankings and recent Comparably recognition for leadership and career growth, two factors that directly affect service consistency for outsourcing clients. Lower attrition and strong management translate to fewer disruptions for the businesses that rely on this call center Philippines partner day to day. Concentrix handles a wide range of outsourcing engagements, from high-volume customer interactions to technology-enabled back-office work, making it a credible option for companies across sectors that need a proven BPO Philippines partner. Reach out to explore how Concentrix Iloilo can support your operations or to request a quote.

Concentrix Philippines is the Manila-based delivery site of Concentrix, a global technology and services company that designs, builds, and runs outsourced customer experience, back-office, and technology operations for large enterprises. Buyers working with this site get access to a global services organization operating at enterprise scale, with local delivery staffed at more than 1,000 employees. The services described on the Concentrix website span several practice areas. Under revenue growth, the company covers B2B sales, B2C sales, marketing, and collections. Under experience optimization, it covers customer care, technical support, and voice-of-the-customer programs. Under enterprise protection, it covers trust and safety, data and AI support, cybersecurity, and financial crime and compliance. Under operational productivity, it covers finance and accounting. These map to the customer support, back-office, and IT outsourcing services already listed for this site. The company's industries page lists Automotive; Banking, Financial Services and Insurance; Energy and Utilities; Government and Public Sector; Healthcare; Media and Communications; Retail and Ecommerce; Technology and Consumer Electronics; and Travel, Transportation and Tourism as the sectors it serves. This range overlaps with the ecommerce, fintech, healthcare, and logistics focus already listed for the Manila site, and points to an enterprise and regulated-industry client base. Concentrix, the global company this site operates under, states it handles billions of human and AI interactions a year, works with more than 160 Fortune 500 companies, and supports more than 1,000 clients running AI in production. It reports more than 300 patents and proprietary technologies, holds ISO 42001:2023 certification for AI governance, and has been named a Leader by NelsonHall for AI transformation. For outsourcing buyers evaluating providers in the Philippines, Concentrix Philippines brings the customer support, back-office, and IT outsourcing services listed above, backed by a global organization with established AI governance credentials and experience across regulated industries such as banking, healthcare, and ecommerce.

Conectys is a global customer experience (CX) and Trust & Safety outsourcing provider, with this listing covering its Iloilo City site in the Philippines. Buyers work with a company that positions itself beyond traditional back-office BPO, combining CX professionals, AI specialists, and a flexible gig workforce to run outsourced support, moderation, and data operations for digital brands. The core service lines are Customer Experience Management (omnichannel, multilingual support aimed at measurable CSAT gains), Trust & Safety and Content Moderation (AI-powered and human-verified work used to protect communities, creators, and brands), and Data Annotation & Labeling for training AI models. Conectys also offers Employer of Record and Freelancer-as-a-Service arrangements, gig workforce solutions for flexible staffing, and AI and automation advisory covering voicebots, chatbots, workforce management, and analytics. Client industries described on the company's site include ecommerce and retail, fintech, gaming, automotive and EV, edtech, healthtech, messaging and communication apps, mobility and ridesharing, social media, software and app companies, streaming and publishing, and travel and hospitality. The common thread across these sectors is high-visibility digital products where brand reputation, user trust, and regulatory compliance matter. Operationally, Conectys delivers from locations across the USA, Europe, Latin America, the Middle East, and Asia, including the Philippines, Poland, Turkey, Colombia, Egypt, Greece, Malaysia, Portugal, Romania, and Taipei, with 15+ locations served in total and support for more than 70 languages on a 24/7 global delivery basis. The company is ISO and GDPR certified, and has built BlueTweak, a proprietary AI platform for omnichannel automation, workforce management, and analytics, into its service delivery. For companies evaluating outsourcing partners in the Philippines, Conectys presents itself as an established international operator with a specific focus on CX, Trust & Safety, and AI-supported data work rather than generic back-office processing.