Ecommerce BPO Companies in the Philippines

Digital Room (Philippines), Inc. Is a Mandaluyong City-based BPO operation connected to Digital Room Inc. The parent company behind UPrinting, one of the US market's most recognized online printing brands serving over one million business professionals. The Philippine entity brings that same emphasis on quality and process discipline to the outsourcing space, supporting printing, ecommerce, and creative services businesses with back-office and customer-facing operations. With a 4.2-star rating across 30 reviews, the team in Mandaluyong has built a reputation for consistent, detail-oriented work. Their background in a high-volume, quality-controlled printing environment translates well to BPO Philippines roles that demand accuracy and throughput, from customer support to data processing and order management tasks common in ecommerce and print-on-demand operations. If your business needs a reliable outsourcing partner with roots in ecommerce and production support, Digital Room Philippines is worth a conversation. Reach out to request a quote or discuss how their team can fit into your operations.

Emapta is a Philippine-based outsourcing provider that builds dedicated offshore teams for businesses looking to grow without the overhead of traditional hiring. Operating from its Makati City office in the JAKA Building, Legazpi Village, Emapta gives clients direct control over their staff while handling all the local compliance, payroll, and facilities management behind the scenes. The model works well for companies that want the cost advantages of BPO Philippines without surrendering oversight of their team. Clients hire, train, and manage their people directly. Emapta handles the infrastructure. Services span customer support, back office operations, IT outsourcing, finance and accounting, technical support, and virtual assistant roles, making it a practical fit for growing businesses that need skilled professionals in the Philippines quickly. If you are evaluating outsourcing partners in Makati City or comparing call center Philippines options for your next expansion, Emapta is worth a conversation. Reach out to explore how their staff leasing model could work for your team.

At Everise, your voice matters. Your empathy creates real change: one interaction, one moment, one person at a time. We combine patient-centered AI with empathetic, healthcare-trained agents to deliver a seamless end-to-end patient experience from appointment scheduling to ongoing support. This helps healthcare payers, providers, PBMs, and life sciences organizations deliver better care, reduce complexity, and drive sustainable growth. We deliver end-to-end support across policy servicing, licensed sales, FNOL, claims intake, and technical assistance. By combining insurance-trained teams, surge-ready operations, and technology-enabled delivery, we help P&C insurers maintain consistency, compliance, and service continuity during peak demand and high-impact events. We combine human care with technology-enabled delivery to provide end-to-end utility services across customer support, dispatch, and back-office operations. This approach helps utilities maintain compliance, ensure equitable access, and deliver reliable service before, during, and after high-impact events. We deliver global services across customer service, recovery workflows, workforce flexibility, and performance management. This helps hotel chains and airlines maintain continuity, speed, and consistent service during peak demand and service disruptions. We transform complexity into clarity. Our approach cuts through noise, delivering human-centered solutions that turn every interaction into an opportunity for meaningful engagement.

Generate and qualify leads, set appointments, and consummate sales. Conduct studies and promote special events and product launches. Optimize your operations and improve customer service with our end-to-end logistics support. From real-time tracking and order management to customer inquiries and back-office solutions for the Supply Chain industry. "Ten years ago, we were using a call center in Costa Rica to handle all of our inbound and outbound calls for financial loan applications. In 2011, we decided to hire Select VoiceCom as a second center for operational reasons. They ended up costing us 20% less than the Costa Rica center and have done a great job since then. Our business is seasonal, and SVC has been able to ramp up and down quickly when needed. They have a great management team that has been very responsive to our ever-changing needs, and we highly recommend them." "We had never used a call center in the Philippines before working with Select VoiceCom. We were concerned about how the agents would sound and whether our customers would feel comfortable talking to them. We were pleasantly surprised after interviewing the proposed customer support team. They all sounded great and had extensive prior customer support experience. Our clients have been really happy with the service, and with the low hourly rate, we were able to double our support hours to 16 hours a day." "Our sales margins are slim, and we struggled to build a reliable in-house sales team. We started working with SVC for live transfers of interested prospects to our in-house team for closing. Very quickly, we began training the SVC 'fronters' to close sales for us at a small fraction of the cost of our in-house team. We have since moved almost all of our sales to SVC and have seen a significant boost in our bottom line." "We were really impressed with Select VoiceCom's ability to ramp up a MS Windows tech support account from zero to 150 agents in just five months. Our Florida tech support company was spending a huge percentage of its budget on salaries and training for tech support agents who were often underqualified and unreliable. We cut our tech support costs in half while dramatically improving agent skills and reliability. Many of the agents SVC recruited had previously worked at large centers on accounts for major companies like Dell, Microsoft, Lexmark, and AT&T."

Every moment is people-led for us. We celebrate and invest in having diverse people and thinking to develop a culture of engagement, recognition and learning in everything we do. We are reinventing CX based on our operational expertise. We deliver core CX capabilities, specialized and advanced services, and expert advice to improve the agent and agentic workforce. While many technology companies and system integrators are expanding into the CX space, delivering great customer experience requires more than software. It requires deep operational expertise. We combine high-quality talent, proven CX operations and a solution-based approach to solve problems – not just implement tools. Our clients consistently recognize our agent quality, hands-on expertise and ability to be agile to meet their needs as the difference between a vendor and true CX partner. We maintain compliance with global data regulations including HIPAA, PCI-DSS, GDPR, SOC Type 1&2, TISAX and apply rigorous security standards across every delivery location. As your strategic partner, we work closely with your team to understand your specific security requirements and deploy the right protections for your brand’s data. Yes. Our delivery model is built to scale – whether you’re a growing brand entering new markets or a global enterprise managing CX across dozens of countries and languages. We operate in 45 countries with 130K+ associates, giving us the infrastructure to handle large-scale, complex programs while staying flexible enough to adapt to smaller, fast-moving teams. The same quality standards apply regardless of size. We believe that AI & technology innovation is about more than adding new tools, it’s about changing how things are done. And, we have the operational experience to turn tools into real impact. We focus on how things like AI and agentic enable agents, enhance core services, optimize operations and can deliver meaningful automation end-to-end. And, we invest in our purpose-built technology ecosystem to make this complicated space easier for clients. We do the hard work of bringing together leading third-party partners with proprietary technology and foundational digital capabilities so technology is working for you to deliver end-to-end CX growth.

As business owners, we tend to like to have control of our business. Unfortunately the result of this is we end up doing simple tasks that no business owner should spend time on. No one is great at everything… but your staff are juggling lots of different tasks. You always hear them saying “I’m just really busy!” They are overwhelmed because of the growing list of tasks they hate doing! This one is simple. The more you pull your staff away from their skillset and passions, the more profit you lose. For example, your sales team, on average, is wasting 20% of their time handling administrative tasks. That means 20% of the time they are not generating revenue. We realize that every business is unique. That is why at Global Strategic we take pride in customizing our solution to meet the individual needs of our clients. We collaborate, think outside the box, and design a solution that is cost effective and efficient. When you outsource, quality is everything. We only hire the best to ensure we represent your business with the utmost professionalism. We aim to be your best, and most cost-effective staff! Since 2006, Global Strategic has been helping businesses achieve maximum efficiency and profitability through customized business solutions. We have taken the burden of day-to-day back office operations off our clients’ shoulders, providing them the opportunity to focus on MORE…

Global Virtuoso is a finance and accounting outsourcing firm based in Makati City, Philippines, with 18+ years of experience serving businesses across North America, Asia, and beyond. Their 300+ certified accountants handle the full range of financial operations, from daily bookkeeping and accounts payable to financial reporting, audit support, and outsourced CFO services, starting at $7.40 per hour. Clients typically save up to 70% compared to in-house hiring costs. As a BPO Philippines specialist, Global Virtuoso works across a wide range of sectors including e-commerce, aviation, hospitality, healthcare, real estate, and video game development. The team holds ISO 27001 certification for data security and is proficient in QuickBooks, Xero, SAP, Oracle, and other major accounting platforms. Accountants are trained to GAAP and IFRS standards, and operations run 24/7 to match client schedules wherever they are located. Whether you need ongoing back office accounting support or project-based help during year-end close, Global Virtuoso offers flexible engagement models for startups, SMEs, and large enterprises alike. Reach out today to request a quote and see how much your business can save.

At GodesQ, we believe technology should simplify business operations, not complicate them. As a trusted digital solutions company in the Philippines, we help organizations transform manual processes into efficient, scalable, and automated systems that support long-term growth. Our mission is to empower businesses with the right technology, enabling them to improve productivity, enhance customer experiences, and make smarter operational decisions. We specialize in business systems development, workflow automation, CRM automation, custom software development, AI-powered solutions, and strategic website development. Whether you’re looking to automate repetitive tasks, streamline internal operations, improve lead management, or build a custom platform tailored to your business processes, our team delivers solutions designed to increase efficiency and reduce operational bottlenecks At GodesQ, we help businesses eliminate manual processes, streamline operations, and accelerate growth through custom digital solutions. From business systems development and workflow automation to AI-powered technologies and digital transformation initiatives, we build scalable solutions that improve efficiency, enhance customer experiences, and support long-term business success. Our goal is to help organizations work smarter, operate more effectively, and stay competitive in an increasingly digital world. Custom-built systems designed around your unique business processes. We develop CRM systems, ERP solutions, client portals, booking systems, inventory management systems, membership platforms, healthcare systems, and business management applications that help organizations operate more efficiently. Transform manual tasks into automated workflows that save time and reduce errors. We implement CRM automation, lead management systems, sales pipelines, customer onboarding processes, email and SMS automation, appointment scheduling, and business workflow automation using platforms such as GoHighLevel and custom integrations. Leverage artificial intelligence to improve productivity and decision-making. Our AI solutions include intelligent chat assistants, AI-powered customer support, business knowledge systems, automated reporting, data analysis tools, and AI workflow integrations that help businesses work smarter.

Harte Hanks’ outsourced sales services drive revenue teams toward breakthrough performance. We deliver inside sales outsourcing and optimization, B2B lead generation and inside sales play development solutions to a range of market-leading partners. Every revenue-savvy brand needs to move with the times. Those prepared to stand on the sidelines can only ever expect to fall behind. Our dedication to sales testing and revenue experimentation has helped teams to drive pipeline, convert prospects and maximize ROI with every digital sales move. Maximize your digital sales and telesales efforts with Harte Hanks, a leading B2B sales agency specializing in SDR services and telemarketing business solutions. Our expertise in digital selling and sales as a service allows you to scale outreach, grow your pipeline, and convert prospects effectively. By outsourcing your sales services to Harte Hanks, you partner with accomplished professionals who deliver a faster, more efficient path to revenue and long-term growth. Building a high-performing internal sales team doesn’t happen overnight. With our SDR as a service and digital SDR solutions, you gain the resources needed to execute your next winning move seamlessly. From GTM strategy to sales play optimization, our experts offer unmatched agility and innovation. Whether you need an inside sales agency or a telesales company, Harte Hanks is your go-to for continuous growth and success. Submit the below form and one of our sales services specialists will be in touch shortly. Or call us at 978-451-4151.

Each division brings deep, sector-specific expertise, working seamlessly together to deliver tailored, AI-enabled BPM solutions. Guided by our core values, we transform ideas into measurable business outcomes… fast. Helpware is built to help the world’s most innovative brands scale faster, smarter, and more sustainably. We combine the precision of AI-enabled BPM with the dedication of top-tier teams to deliver measurable results across customer experience, technology, and growth marketing. Our approach is simple: the right people, the right process, powered by the right technology, working seamlessly to transform your business. People are the heart of our story. We believe in them, invest in their growth, and build teams that deliver. Fueled by a startup spirit and a bold vision to empower customer interactions across the globe, founders Andy Steuer, Alex Tereshchenko, and Thomas Cornelius fire the engines for the first time. Mission clear. Let’s race. The first corner is smooth, We land our first client and open the Kyiv delivery center. It’s the beginning of long-term, strategic partnerships powered by exceptional performance. Punching the accelerator, we enter the Philippines circuit, a global BPO powerhouse. Manila becomes a key locale on the track to global delivery, bringing in top-tier talent.

HGS Philippines delivers customer experience and digital outsourcing services that global brands rely on to keep operations running smoothly. Based in Quezon City, the team handles the full spectrum from front-line customer support to complex back office processing and healthcare BPO, giving clients a single partner for work that spans multiple business functions. As a BPO Philippines operation with roots in serving international markets, HGS brings structured processes and trained specialists to industries that demand both accuracy and responsiveness. Whether you need a call center Philippines team to manage inbound volume or a back office unit to handle data-intensive workflows, the company is built to absorb that complexity without adding it to your plate. For healthcare clients in particular, HGS understands the compliance-sensitive nature of the work and approaches it with the discipline that sector requires. If you're evaluating an AI-ready BPO partner in the Philippines, HGS Philippines is worth a conversation. Reach out to discuss your requirements and request a quote.

Step into a high-growth career delivering premium administrative solutions for top-tier e-commerce brands worldwide. Work in a fully managed, premium office hub built to fast-track your professional journey. We believe in regular career advancement. Earn consistent, structured growth and financial rewards on your performance timeline. Close your busy work week on a high note. We provide complimentary snacks, meals, and food surprises every single Friday. Stop jumping from one temporary remote gig to the next. High Touch Smiles provides the security, professional development, and community you deserve. “This is the best company I have had the pleasure of working for, with a supportive, employee-friendly culture and a positive work environment. Our leaders provide valuable guidance and help enhance our skills, enabling us to grow both professionally and personally. We truly enjoy the team-building activities and Christmas parties, as they give us the opportunity to spend quality time together and connect with our supportive leaders. Joining High Touch Smiles is a wonderful opportunity, you will not regret it. We are more than just colleagues; we are like a family.” “Work-life balance is a must here. Team is very professional and works not just as a team, but a family. No pressure, just genuine people around you. Office wise, very flexible workplace. Far from the BPO offices I came from. Nothing like it. It made me grow in a way that I realized I can be reliable in tasks, and that I can self learn things unsupervised. It made me more interactive, coming from an introvert space.”