Angeles City Call Center

Angeles City Call Center is a business process outsourcing provider with offices located in Angeles City, Philippines, operating since 2006 from the Clark Freeport Zone. The company runs multiple sites, including locations in Bacolod, the United States, and Georgia; this listing covers specifically the company's Angeles City operation. Buyers working with this location gain access to recruited, full-time call center staff managed on their behalf, without needing to set up or run an office of their own.

The Angeles City site provides call center services built around staff who work full time on behalf of a client from the company's own facility rather than the client's premises. Recruitment of that staff, along with the HR and IT administration involved in keeping them employed, is handled directly by the company. Alongside staffing, the location also offers office space for lease on a seat-leasing basis, giving companies that already employ remote staff a ready workspace instead of the cost of building their own. Seat pricing is tiered, with the per-seat cost decreasing as the number of seats leased increases from small blocks up to twenty or more.

Clients placing staff or leasing seats through the Angeles City site include organizations in healthcare and energy, industries the company is positioned to support with dedicated customer-facing and administrative personnel.

Operationally, the Angeles City facility covers roughly 31,000 square feet within the Philexcel Business Park in Clark Freeport, Mabalacat, Pampanga, and is built with fiber optic cabling and a centralized server to support the staff based there. Angeles City Call Center operates as a subsidiary of Clark Staff, an American-owned and operated corporation also headquartered in the Clark Economic Zone.

For a buyer comparing offshore call center and back-office options in the Clark area of the Philippines, the Angeles City location pairs dedicated staffing with on-site office space under a single roof.