Healthcare BPO Companies in the Philippines

Outsourced sales, revenue operations alignment, and customer retention programs. Q-Drive governance. Qai Growth technology. Vertical expertise in healthcare, insurance, telecom, financial services, and SaaS. Customer Experience Contact center programs that run on Qai Care AI from day one. 100% interaction monitoring. Continuous associate coaching. Performance that compounds over time. Personalized direct mail and regulated print for healthcare, financial services, and insurance. HIPAA and SOC-compliant production at scale. Time-sensitive programs delivered without error. Personalized direct mail, HIPAA-compliant regulated print, and on-demand production for healthcare, insurance, and financial services. Time-sensitive. Compliance-aware. Multi-facility. Learn more… Inbound care, AI innovation, and back office support across regulated industries. 36 active Qai Care AI deployments. Associate attrition 30-50% below industry average. Learn more… Outsourced sales programs, revenue operations, and retention solutions governed by Q-Drive and powered by the Qai Growth technology suite. We operate in healthcare, insurance, telecom, financial services, and SaaS. Learn more…

We are a cost-efficient call center outsourcing company in the Philippines. We work with you in full transparency, consistency, and quality, with a focus on both quantity and quality. Talk directly with our CEO for a most precise, effective and in depth discussion about your project. No middleman involved – just directly talk to our CEO. If you need a prequalifier/closer – either appointment setting or live transfer. We got you! We are a cost-effective call center outsourcing solutions company in the Philippines. We offer a free 3-day trial. What makes us stand out from other companies is how dedicated we are to providing services and our attention to detail as we work. All our employees work in the office, which means productivity and efficiency are maximized on your behalf. As a fast-growing call center company, we believe that properly taking care of your customers and providing answers to their inquiries will make you grow. When you grow, we also grow, and that is a win-win for both of us. We prioritize supporting start-ups and small businesses, believing in the journey from humble beginnings to significant growth. Our experienced team excels in sales, customer support, technical assistance, virtual support, and data entry services.

We offer virtual outsourcing services to help you with your administrative tasks. Our team of experts has the knowledge and expertise to assist you in Real Estate, Mortgage, E-Commerce, Health Care, and many more industries. Let us help you reduce your workload and operating costs while improving your operational efficiency. With our wide range of expertise in the industries like Real Estate, Mortgage, E-Commerce, and Health Care, we offer reliable and efficient virtual assistance services that cater to your unique business needs. Let us help you streamline your operations and achieve your goals with our tailored approach. We have a decade of experience in providing virtual assistance services to businesses in the US and UK. Our team of professionals are highly skilled and knowledgeable in their respective fields. We offer cost-effective solutions that help improve your operational efficiency and reduce workload. Quality Virtual Assistants is a virtual outsourcing company that has been providing professional administrative services for a decade. We have helped countless businesses achieve their daily tasks and goals successfully. ” I’m so glad I found the QVA team. They work hard to match you with the right assistant and are very flexible. I would definitely recommend QVA. ” ” QVA is reliable, communicates effectively, and will get the job done. Thanks again! ”

We build and manage high-performing teams in the Philippines, so you can focus on growth. Australian owned, Filipino managed. Globally competitive. Liam Bal is the Chairman and co-founder of Regent BP, an Australian-owned offshore staffing solutions company headquartered in Cebu, Philippines. Since founding the company, Liam has been the driving force behind Regent's vision to deliver high-quality, cost-effective business process outsourcing services that bridge Australian businesses with top-tier Filipino talent. Based in Australia, Liam brings a strong business acumen and a deep understanding of what Australian companies need from an offshore partner, reliability, transparency, and genuine service quality. His hands-on, founder-led approach has shaped Regent's culture from the ground up, fostering a people-first environment that values both its clients and its team members in Cebu. Under Liam's chairmanship, Regent BP has grown into a trusted outsourcing partner for businesses across Australia, offering tailored staffing solutions across a wide range of industries and functions. His vision continues to guide the company's expansion, ensuring Regent remains true to its founding principles while evolving to meet the demands of a dynamic global marketplace. Ana Marie's leadership is forged from nearly two decades of BPO experience. Since 2007, she's risen from frontline service to CEO, gaining an exhaustive understanding of how successful businesses operate. At Regent's helm, Ana Marie helps small businesses maximize potential through smarter, value-driven operations. Her mission: align Australian partners' visionary goals with top-tier Filipino talent.

Remote CoWorker is a virtual assistant outsourcing company based in Taguig, Philippines, built around one idea: pre-trained, thoroughly vetted talent that fits your business from day one. Every VA placed goes through a rigorous screening process, with only the top 1% of applicants accepted. The result is a pool of professionals ready to handle executive support, customer support, bookkeeping, sales outreach, legal assistance, and patient coordination, among other functions. For businesses that need speed, Remote CoWorker can onboard a VA in under 48 hours. Clients are paired with a dedicated account manager who keeps the remote team accountable and productive over the long term. An AI-powered dashboard provides real-time visibility into team performance, and the company supports HIPAA-compliant and other regulated environments, making them a practical outsourcing partner for healthcare providers, law firms, and compliance-sensitive operations. With flexible part-time, full-time, and long-term arrangements available, this Philippines-based BPO scales alongside your business rather than locking you into rigid contracts. Connect with Remote CoWorker to discuss your outsourcing needs and get matched with the right talent.

Build and manage dedicated full-time offshore teams in the Philippines. With Satellite Office, experience a people-first approach that gives you full control, transparent pricing, premium talent, flexible scaling, and ongoing support for your long-term success. If a role can be performed remotely or hybrid in the U. S., it’s highly likely that you can hire for that role in the Philippines. With Satellite Office, you get the right people in the right roles, aligned with your goals and integrated into your team. What sets us apart isn’t just what we offer, it’s how consistently we deliver. We connect you with skilled talent in the Philippines while giving you clear pricing, full control, and ongoing support. Companies choose Satellite Office not just to fill roles, but to build high-performing teams that stay, grow, and thrive with your business. Most outsourcing providers give you people. We give you control. Your offshore team reports directly to you, works on your systems, and delivers to your KPIs At Satellite Office, data protection isn’t an afterthought, it’s built into everything we do. We uphold the highest international standards in information security, ensuring your data, systems, and operations remain fully protected at all times. With globally recognised certifications including ISO 27001 and HIPAA, our security framework is built to safeguard your business from risks and ensure transparency at every level. When you partner with Satellite Office, you gain a trusted offshore partner that treats your data with the same care and rigour as you do.

Generate and qualify leads, set appointments, and consummate sales. Conduct studies and promote special events and product launches. Optimize your operations and improve customer service with our end-to-end logistics support. From real-time tracking and order management to customer inquiries and back-office solutions for the Supply Chain industry. "Ten years ago, we were using a call center in Costa Rica to handle all of our inbound and outbound calls for financial loan applications. In 2011, we decided to hire Select VoiceCom as a second center for operational reasons. They ended up costing us 20% less than the Costa Rica center and have done a great job since then. Our business is seasonal, and SVC has been able to ramp up and down quickly when needed. They have a great management team that has been very responsive to our ever-changing needs, and we highly recommend them." "We had never used a call center in the Philippines before working with Select VoiceCom. We were concerned about how the agents would sound and whether our customers would feel comfortable talking to them. We were pleasantly surprised after interviewing the proposed customer support team. They all sounded great and had extensive prior customer support experience. Our clients have been really happy with the service, and with the low hourly rate, we were able to double our support hours to 16 hours a day." "Our sales margins are slim, and we struggled to build a reliable in-house sales team. We started working with SVC for live transfers of interested prospects to our in-house team for closing. Very quickly, we began training the SVC 'fronters' to close sales for us at a small fraction of the cost of our in-house team. We have since moved almost all of our sales to SVC and have seen a significant boost in our bottom line." "We were really impressed with Select VoiceCom's ability to ramp up a MS Windows tech support account from zero to 150 agents in just five months. Our Florida tech support company was spending a huge percentage of its budget on salaries and training for tech support agents who were often underqualified and unreliable. We cut our tech support costs in half while dramatically improving agent skills and reliability. Many of the agents SVC recruited had previously worked at large centers on accounts for major companies like Dell, Microsoft, Lexmark, and AT&T."

Siblings International Business Solutions (SiBS) is a Philippines-based BPO built around one idea: that every client deserves a solution designed specifically for them, not a generic package pulled off a shelf. Operating from Davao City, SiBS delivers omnichannel call center services, multilingual support, claims and benefits administration, legal process outsourcing, healthcare BPO, accounting services, and government process outsourcing to clients across North America and beyond. What sets SiBS apart in the outsourcing Philippines market is its depth of vertical expertise. The team handles everything from inbound and outbound call center Philippines operations to back-office functions like adjudication, member inquiries, and provider relations. Clients in healthcare, legal, real estate, accounting, and government rely on SiBS because agents are recruited and trained specifically for their industry. Multilingual coverage spans Spanish, Mandarin, French, Korean, Japanese, and more. Services go live within four to six weeks, and 24/7 multi-location coverage means no gap in customer support. With a 4.9-star rating and long-term client relationships spanning five or more years, SiBS has built a reputation for reliability and genuine partnership. If you are evaluating AI-ready BPO partners in the Philippines, reach out to SiBS to discuss your requirements and request a quote.

SIBS Outsourcing Solutions is a Philippines-based BPO built for businesses that need more than a generic contact center. Founded in 2011 as Nadela Business Center, Inc. And headquartered in Tagum, Philippines, SIBS has spent over a decade delivering outsourcing services that combine operational discipline with a genuine understanding of each client's industry. The result is a partner that scales with your business rather than simply processing volume on your behalf. The core of what SIBS offers is omnichannel call center support, spanning inbound and outbound phone, email, live chat, and social media. Beyond front-line customer support, the team handles back office outsourcing, claims and benefits administration (including adjudication, member inquiries, and provider relations), legal process outsourcing, government process outsourcing such as visa and tax refund processing, and accounting services. Each practice area is designed to free clients from operational overhead so they can focus on growth. SIBS works across a focused set of verticals where they have built real domain knowledge: healthcare (medical offices, dental practices, podiatry, chiropractic, and insurance), legal services, claims and benefits, government agencies, and accounting and finance. They also serve real estate, e-commerce, and retail clients. Client testimonials on the site span two-plus-year and five-plus-year partnerships, with specific praise from healthcare and real estate clients citing consistent quality, responsiveness, and the team's willingness to adjust on short notice. On the operational side, SIBS runs 24/7 services across multiple locations, which means coverage gaps are not a concern for clients operating across time zones. New programs can be stood up in as little as four to six weeks. For businesses serving diverse customer bases, SIBS offers bilingual and multilingual support with native and proficient speakers of Spanish, Mandarin, French, Korean, Japanese, and additional languages. Their process follows a deliberate three-step model: collaborate to define goals, recruit a team with the right expertise, then optimize continuously as the engagement matures. The company describes a low attrition rate driven by upskilling initiatives, which matters because high agent turnover is one of the most common pain points clients face when working with call center Philippines providers. If you're evaluating BPO Philippines options and need a team with proven experience across healthcare, legal, or claims processing, SIBS is worth a conversation. Reach out through their website to discuss your requirements and get a sense of whether their approach fits your operation.

Every moment is people-led for us. We celebrate and invest in having diverse people and thinking to develop a culture of engagement, recognition and learning in everything we do. We are reinventing CX based on our operational expertise. We deliver core CX capabilities, specialized and advanced services, and expert advice to improve the agent and agentic workforce. While many technology companies and system integrators are expanding into the CX space, delivering great customer experience requires more than software. It requires deep operational expertise. We combine high-quality talent, proven CX operations and a solution-based approach to solve problems – not just implement tools. Our clients consistently recognize our agent quality, hands-on expertise and ability to be agile to meet their needs as the difference between a vendor and true CX partner. We maintain compliance with global data regulations including HIPAA, PCI-DSS, GDPR, SOC Type 1&2, TISAX and apply rigorous security standards across every delivery location. As your strategic partner, we work closely with your team to understand your specific security requirements and deploy the right protections for your brand’s data. Yes. Our delivery model is built to scale – whether you’re a growing brand entering new markets or a global enterprise managing CX across dozens of countries and languages. We operate in 45 countries with 130K+ associates, giving us the infrastructure to handle large-scale, complex programs while staying flexible enough to adapt to smaller, fast-moving teams. The same quality standards apply regardless of size. We believe that AI & technology innovation is about more than adding new tools, it’s about changing how things are done. And, we have the operational experience to turn tools into real impact. We focus on how things like AI and agentic enable agents, enhance core services, optimize operations and can deliver meaningful automation end-to-end. And, we invest in our purpose-built technology ecosystem to make this complicated space easier for clients. We do the hard work of bringing together leading third-party partners with proprietary technology and foundational digital capabilities so technology is working for you to deliver end-to-end CX growth.

Every moment is people-led for us. We celebrate and invest in having diverse people and thinking to develop a culture of engagement, recognition and learning in everything we do. We are reinventing CX based on our operational expertise. We deliver core CX capabilities, specialized and advanced services, and expert advice to improve the agent and agentic workforce. While many technology companies and system integrators are expanding into the CX space, delivering great customer experience requires more than software. It requires deep operational expertise. We combine high-quality talent, proven CX operations and a solution-based approach to solve problems – not just implement tools. Our clients consistently recognize our agent quality, hands-on expertise and ability to be agile to meet their needs as the difference between a vendor and true CX partner. We maintain compliance with global data regulations including HIPAA, PCI-DSS, GDPR, SOC Type 1&2, TISAX and apply rigorous security standards across every delivery location. As your strategic partner, we work closely with your team to understand your specific security requirements and deploy the right protections for your brand’s data. Yes. Our delivery model is built to scale – whether you’re a growing brand entering new markets or a global enterprise managing CX across dozens of countries and languages. We operate in 45 countries with 130K+ associates, giving us the infrastructure to handle large-scale, complex programs while staying flexible enough to adapt to smaller, fast-moving teams. The same quality standards apply regardless of size. We believe that AI & technology innovation is about more than adding new tools, it’s about changing how things are done. And, we have the operational experience to turn tools into real impact. We focus on how things like AI and agentic enable agents, enhance core services, optimize operations and can deliver meaningful automation end-to-end. And, we invest in our purpose-built technology ecosystem to make this complicated space easier for clients. We do the hard work of bringing together leading third-party partners with proprietary technology and foundational digital capabilities so technology is working for you to deliver end-to-end CX growth.

Splace BPO is a Philippines-based outsourcing provider that has supported growing companies since 2017 across six countries, including the US, Australia, the UK, Canada, the Netherlands, and New Zealand. Operating from a CCAP-accredited facility in Davao City, the company offers three core solutions: managed staffing pods for teams that need a fully run offshore operation, workforce extension for employer-of-record and contractor support, and seat leasing for clients managing their own staff on-site. Service areas cover finance and accounting, technical support, customer experience, back-office operations, and revenue operations, with active client deployments in e-commerce, fintech, healthcare technology, legal tech, and SaaS. Unlike enterprise BPO Philippines providers that start at 500 seats, Splace BPO works with teams scaling from as few as 5 FTEs, with no locked contracts and no enterprise minimums. Their EOR service delivers an employment contract within 72 hours of signing and handles SSS, PhilHealth, and Pag-IBIG enrollment on day one, backed by a 99% statutory compliance rate and Philippine labor counsel on retainer. If you are evaluating offshore call center Philippines options or need a structured back-office operation without the complexity of a large enterprise BPO, Splace BPO is a practical starting point. Reach out through their website to discuss your requirements.