Healthcare BPO Companies in the Philippines
154 verified companies
A healthcare BPO runs the administrative machinery of care — medical billing and coding, claims processing, revenue cycle management, and patient support lines — for providers, payers, and health-tech companies. Most of the work is US-facing, and healthcare is the largest industry vertical in this directory.
The vertical rewards specialisation. HIPAA-compliant operations, certified coders, and payer-specific claims experience separate genuine healthcare providers from generalists with a healthcare logo row. The strongest firms here run nursing-informed clinical support desks alongside the administrative stack.
Every company below serves healthcare clients and comes live from the verified directory. Profiles carry services, team size, and contact details.
Phoenix Virtual Solutions
Reduce Overhead. Improve Patient Experience. Empower Your Practice with a Virtual Medical Assistant. With over 75 years of combined U. S. Healthcare management experience, we understand the unique needs and challenges of medical practices and healthcare providers. As a result, we know exactly how a medical virtual assistant can streamline operations, reduce administrative burden, and improve patient care. Healthcare practices across the United States are stretched thinner than ever. Staffing shortages, rising overheads, and growing administrative burdens have pushed clinic owners and hospital administrators to look beyond traditional hiring models. Most offshore staffing companies are built by people who studied healthcare from the outside. Phoenix Virtual Solutions took a different route. Its founder spent more than two decades inside U. S. Health systems before she placed a single virtual medical assistant with a client. That distinction shapes how the company recruits, trains, and supports the teams it sends to American providers. I built Phoenix Virtual Solutions because I had spent years inside the U. S. Healthcare system. I led operations at major health systems, managed teams, evaluated vendors, and sat across the table from offshore staffing agencies as their client. The same problem kept appearing. Healthcare organizations were bringing in virtual staff who did not understand their world. The agencies that placed those staff did not understand it either. In practice, a virtual medical assistant handles a wide range of tasks from scheduling appointments and managing patient records to answering phones. Moreover, working with a virtual workforce brings significant advantages, including lower labor costs and greater scheduling flexibility. Whether you need a certified virtual medical assistant or a certified medical administrative assistant, qualified professionals are available remotely. Download our FREE guidebook today and take the first step.
Credentials
No credentials yet
Pinoy Data Capture, Incorporated
Pinoy Data Capture, Incorporated is a Makati City-based BPO Philippines company that takes on the time-consuming back-office and customer-facing work that pulls businesses away from their core focus. The company handles a wide range of outsourcing services: customer care and relationship management, medical coding, telemarketing, database marketing, document archiving, indexing, and web enablement. If you need a call center Philippines operation managing client relationships or a back-office unit processing and digitizing records, Pinoy Data Capture has built a track record with international clients across multiple industries. The approach here is straightforward. Services are shaped around each client's existing workflows and requirements, not the other way around. Cost efficiency and accuracy are treated as baseline expectations, not selling points. Every engagement is personalized, with quality controls applied throughout. For businesses considering outsourcing to the Philippines as a way to reduce overhead or scale operations without sacrificing quality, Pinoy Data Capture is worth a conversation. Reach out to discuss your specific needs or request a quote.
Credentials
No credentials yet
PNI Business Solutions, Inc.
PNI Business Solutions Inc. Provides recruitment and workforce solutions in the Philippines, including Executive Search, Technical Recruitment, Offshore Staffing, Payroll Outsourcing, HR Outsourcing, and AEP Assistance. We help businesses find the right people and build reliable teams.
Credentials
No credentials yet
Qualfon Philippines
Outsourced sales, revenue operations alignment, and customer retention programs. Q-Drive governance. Qai Growth technology. Vertical expertise in healthcare, insurance, telecom, financial services, and SaaS. Customer Experience Contact center programs that run on Qai Care AI from day one. 100% interaction monitoring. Continuous associate coaching. Performance that compounds over time. Personalized direct mail and regulated print for healthcare, financial services, and insurance. HIPAA and SOC-compliant production at scale. Time-sensitive programs delivered without error. Personalized direct mail, HIPAA-compliant regulated print, and on-demand production for healthcare, insurance, and financial services. Time-sensitive. Compliance-aware. Multi-facility. Learn more… Inbound care, AI innovation, and back office support across regulated industries. 36 active Qai Care AI deployments. Associate attrition 30-50% below industry average. Learn more… Outsourced sales programs, revenue operations, and retention solutions governed by Q-Drive and powered by the Qai Growth technology suite. We operate in healthcare, insurance, telecom, financial services, and SaaS. Learn more…
Credentials
No credentials yet
Quality Leads BPO
Quality Leads BPO is a call center outsourcing and offshore staffing company based in Dumaguete City, Philippines. The company builds dedicated offshore teams for customer support, telemarketing, technical support, virtual assistants and back-office tasks, aimed at businesses that want an outsourced team without handling recruitment or facilities themselves. New clients work directly with the company's founder to scope a project, and staff assigned to an account can be changed later if the fit is not right. The service list covers customer support, technical support, lead generation and telemarketing, virtual assistants, data entry and web development, along with email and chat ticket handling and search engine optimization work. Within telemarketing, described campaigns include live transfers for Medicare, ACA plans, solar, auto warranty, credit repair and debt settlement offers, along with appointment setting for real estate. Virtual assistant work listed includes medical record retrieval, business research, lead generation and patient screening across cgx, immuno and neuro campaigns. Client work described by the company spans healthcare, through patient screening and medical record retrieval; real estate, through appointment setting; telecommunications, through customer and technical support for accounts such as Xstream TV and CBC Telecommunications, plus dispatch support for a taxi service; financial services, through credit repair and debt settlement live transfers; and solar energy, through solar live transfer campaigns. Staff work from the company's office in Dumaguete City rather than remotely, and new clients are offered a free three-day trial period before committing to ongoing work. Account reporting is built around daily, weekly and monthly KPI tracking, with an end-of-day report sent to clients so they can follow account activity and progress toward targets. Work on each account follows protocols and guidelines agreed with the client, with real-time updates provided along the way. Quality Leads BPO presents itself as a mid-size, hands-on outsourcing partner suited to small and growing businesses seeking offshore support across sales, customer service and administrative functions.
Credentials
No credentials yet
Quality Virtual Assistants
We offer virtual outsourcing services to help you with your administrative tasks. Our team of experts has the knowledge and expertise to assist you in Real Estate, Mortgage, E-Commerce, Health Care, and many more industries. Let us help you reduce your workload and operating costs while improving your operational efficiency. With our wide range of expertise in the industries like Real Estate, Mortgage, E-Commerce, and Health Care, we offer reliable and efficient virtual assistance services that cater to your unique business needs. Let us help you streamline your operations and achieve your goals with our tailored approach. We have a decade of experience in providing virtual assistance services to businesses in the US and UK. Our team of professionals are highly skilled and knowledgeable in their respective fields. We offer cost-effective solutions that help improve your operational efficiency and reduce workload. Quality Virtual Assistants is a virtual outsourcing company that has been providing professional administrative services for a decade. We have helped countless businesses achieve their daily tasks and goals successfully. ” I’m so glad I found the QVA team. They work hard to match you with the right assistant and are very flexible. I would definitely recommend QVA. ” ” QVA is reliable, communicates effectively, and will get the job done. Thanks again! ”
Credentials
No credentials yet
Regent Business Process Inc.
We build and manage high-performing teams in the Philippines, so you can focus on growth. Australian owned, Filipino managed. Globally competitive. Liam Bal is the Chairman and co-founder of Regent BP, an Australian-owned offshore staffing solutions company headquartered in Cebu, Philippines. Since founding the company, Liam has been the driving force behind Regent's vision to deliver high-quality, cost-effective business process outsourcing services that bridge Australian businesses with top-tier Filipino talent. Based in Australia, Liam brings a strong business acumen and a deep understanding of what Australian companies need from an offshore partner, reliability, transparency, and genuine service quality. His hands-on, founder-led approach has shaped Regent's culture from the ground up, fostering a people-first environment that values both its clients and its team members in Cebu. Under Liam's chairmanship, Regent BP has grown into a trusted outsourcing partner for businesses across Australia, offering tailored staffing solutions across a wide range of industries and functions. His vision continues to guide the company's expansion, ensuring Regent remains true to its founding principles while evolving to meet the demands of a dynamic global marketplace. Ana Marie's leadership is forged from nearly two decades of BPO experience. Since 2007, she's risen from frontline service to CEO, gaining an exhaustive understanding of how successful businesses operate. At Regent's helm, Ana Marie helps small businesses maximize potential through smarter, value-driven operations. Her mission: align Australian partners' visionary goals with top-tier Filipino talent.
Credentials
No credentials yet
Remote CoWorker
Remote CoWorker is a virtual assistant outsourcing company based in Taguig, Philippines, built around one idea: pre-trained, thoroughly vetted talent that fits your business from day one. Every VA placed goes through a rigorous screening process, with only the top 1% of applicants accepted. The result is a pool of professionals ready to handle executive support, customer support, bookkeeping, sales outreach, legal assistance, and patient coordination, among other functions. For businesses that need speed, Remote CoWorker can onboard a VA in under 48 hours. Clients are paired with a dedicated account manager who keeps the remote team accountable and productive over the long term. An AI-powered dashboard provides real-time visibility into team performance, and the company supports HIPAA-compliant and other regulated environments, making them a practical outsourcing partner for healthcare providers, law firms, and compliance-sensitive operations. With flexible part-time, full-time, and long-term arrangements available, this Philippines-based BPO scales alongside your business rather than locking you into rigid contracts. Connect with Remote CoWorker to discuss your outsourcing needs and get matched with the right talent.
Credentials
No credentials yet
Remotely Philippines Inc.
Your Global Partner for Accounting, Finance, and Business Outsourcing Solutions Remotely Philippines, Inc. Is a professional services and outsourcing firm specializing in accounting, finance, assurance support, business advisory, and staff augmentation solutions for businesses and professional services firms worldwide. Headquartered in Lipa City, Batangas, Philippines, we help organizations strengthen their operational capabilities, access highly skilled Filipino professionals, and scale efficiently through flexible, cost-effective outsourcing arrangements. Our expertise spans accounting and bookkeeping, audit and assurance support, financial reporting, payroll, financial planning and analysis (FP&A), and CFO support services. Beyond finance, we provide tailored staff augmentation and business process outsourcing solutions covering human resources, IT, administrative support, and other operational functions. We serve accounting and audit firms, CFOs, finance departments, and private businesses across the United States, Australia, United Kingdom, New Zealand, Singapore, and other international markets. At Remotely Philippines, outsourcing is more than delegating tasks. We build long-term partnerships by providing dedicated professionals who integrate into our clients' existing systems, processes, and organizational structures. Our approach combines technical expertise, operational accountability, and flexible service delivery to help businesses improve efficiency, maintain control, and achieve sustainable growth. Why Clients Choose Remotely Philippines Specialized Professional Expertise – Our team comprises experienced CPAs, accountants, auditors, finance specialists, and other professionals with backgrounds in public accounting, corporate finance, and shared services. We support various industries and accounting standards, including US GAAP and IFRS. Dedicated Staff Augmentation – We primarily provide dedicated professionals who work as extensions of our clients' teams. Our flexible engagement models accommodate full-time, part-time, project-based, and specialized staffing requirements. Cost Efficiency Without Compromising Quality – Our outsourcing solutions help businesses optimize staffing and operational costs, with potential savings of up to 50% compared with traditional staffing arrangements, depending on the engagement structure. 4. Seamless Integration and Global Alignment – Our professionals work within clients' existing systems, communication platforms, and workflows. We offer flexible schedules aligned with international time zones to facilitate collaboration and operational continuity. Technology and Systems Expertise – Our professionals have experience with leading accounting, ERP, audit, and financial management platforms, including QuickBooks, Xero, Oracle NetSuite, SAP, MYOB, Sage, Microsoft Dynamics, Bill.com, Workiva, FloQast, and Power BI. Data Security and Business Continuity – We prioritize confidentiality and data protection through non-disclosure agreements, secure networks, controlled system access, multi-factor authentication, and established business continuity measures. Accountability and Quality Assurance – Our service delivery model emphasizes structured onboarding, performance monitoring, management oversight, and continuous improvement to maintain consistent service quality and client satisfaction. Our Core Services Accounting and Bookkeeping Outsourcing Comprehensive accounting solutions covering general ledger management, accounts payable and receivable, bank and account reconciliations, month-end and year-end closing, financial statement preparation, statutory reporting, and other accounting operations. Audit and Assurance Support Specialized support for accounting and audit firms, including audit planning assistance, working paper preparation, substantive testing, analytical procedures, documentation, financial statement reviews, due diligence, and other assurance-related engagements. Financial Planning and Analysis (FP&A) Financial planning, budgeting, forecasting, financial modeling, cash flow analysis, KPI monitoring, management reporting, dashboard development, and financial performance analysis to support strategic decision-making. CFO and Financial Management Support Dedicated finance professionals and fractional CFO solutions supporting financial oversight, management reporting, financial controls, strategic planning, and business performance management. Payroll and Finance Operations Payroll processing and administration, payroll reconciliations, financial transaction management, expense monitoring, and related finance and administrative support functions. Staff Augmentation and Dedicated Teams Flexible staffing solutions providing qualified accounting, finance, audit, and business support professionals who integrate directly into client operations. Engagements can be structured around ongoing requirements, seasonal demands, or specialized projects. Business Process and Back-Office Outsourcing Complementary outsourcing solutions covering human resources administration, IT support, virtual assistance, data management, customer service, marketing support, and other business operations. Industries We Serve Our professionals support organizations across diverse industries, including accounting and professional services, healthcare and life sciences, technology, e-commerce, retail, manufacturing, real estate, construction, energy, logistics, and nonprofit organizations. We tailor our approach to each client's operational requirements, reporting standards, industry practices, and business objectives. Our Commitment Guided by our core values of accountability, inclusivity, and transparency, Remotely Philippines is committed to delivering reliable professional expertise, operational efficiency, and meaningful client partnerships. We believe the right outsourcing partner should do more than reduce costs. It should strengthen business capabilities, provide access to specialized talent, improve operational performance, and create opportunities for sustainable growth. Whether supporting an accounting firm during peak audit season, strengthening a company's finance function, or building a dedicated offshore team, Remotely Philippines delivers the people, expertise, and flexibility businesses need to scale with confidence.
Credentials
No credentials yet
Satellite Office
Build and manage dedicated full-time offshore teams in the Philippines. With Satellite Office, experience a people-first approach that gives you full control, transparent pricing, premium talent, flexible scaling, and ongoing support for your long-term success. If a role can be performed remotely or hybrid in the U. S., it’s highly likely that you can hire for that role in the Philippines. With Satellite Office, you get the right people in the right roles, aligned with your goals and integrated into your team. What sets us apart isn’t just what we offer, it’s how consistently we deliver. We connect you with skilled talent in the Philippines while giving you clear pricing, full control, and ongoing support. Companies choose Satellite Office not just to fill roles, but to build high-performing teams that stay, grow, and thrive with your business. Most outsourcing providers give you people. We give you control. Your offshore team reports directly to you, works on your systems, and delivers to your KPIs At Satellite Office, data protection isn’t an afterthought, it’s built into everything we do. We uphold the highest international standards in information security, ensuring your data, systems, and operations remain fully protected at all times. With globally recognised certifications including ISO 27001 and HIPAA, our security framework is built to safeguard your business from risks and ensure transparency at every level. When you partner with Satellite Office, you gain a trusted offshore partner that treats your data with the same care and rigour as you do.
Credentials
No credentials yet
Select VoiceCom
Select VoiceCom is a call center and business process outsourcing provider based in Cebu, Philippines, serving companies that want to outsource customer support, sales, and administrative work rather than build those functions in house. Buyers work with college-educated, English-speaking agents supported by a management team that handles onboarding, training, and ongoing quality checks, so a client's program can be staffed and running without the buyer managing local hiring directly. The company's services fall into four groups. Inbound support covers order processing, customer service, customer retention, overflow handling, billing inquiries, and after-hours coverage, along with technical support such as troubleshooting, software installation, and app support. Outbound services include lead generation and qualification, appointment setting, telemarketing, market research, clinical trial recruiting, data verification, and post-sale follow-up surveys. Back-office support covers data entry, data mining, claim filing, and form processing, and the company also offers AI solutions and staff augmentation for clients adding capacity directly to their own operations. Select VoiceCom works across a range of industries, including healthcare, clinical research, insurance, retail and ecommerce, financial services, telecommunications, real estate, information technology, hospitality, education, automotive, energy and utilities, media and publishing, and consumer goods. It also supports legal intake work, including SSDI, mass tort, and personal injury cases, giving it experience with both consumer-facing programs and more specialized, compliance-sensitive work. Operations are based in Cebu IT Park, where Select VoiceCom has been in business since 2008 and offers more than 1,500 seats of capacity. Agents go through Berlitz testing for English communication. The company holds PCI DSS and SOC 2 certification, is HIPAA-compliant, and operates to ISO 27002 standards, with an uptime of 99.99% over the past five years, relevant for clients in healthcare, financial services, and other regulated sectors. For companies evaluating outsourcing partners in the Philippines, Select VoiceCom presents an established, security-certified option covering inbound support, outbound sales, back-office processing, and industry-specific programs from a single Cebu-based operation.
Credentials
No credentials yet
Siblings International Business Solutions (SiBS)
Siblings International Business Solutions (SiBS) is a Philippines-based BPO built around one idea: that every client deserves a solution designed specifically for them, not a generic package pulled off a shelf. Operating from Davao City, SiBS delivers omnichannel call center services, multilingual support, claims and benefits administration, legal process outsourcing, healthcare BPO, accounting services, and government process outsourcing to clients across North America and beyond. What sets SiBS apart in the outsourcing Philippines market is its depth of vertical expertise. The team handles everything from inbound and outbound call center Philippines operations to back-office functions like adjudication, member inquiries, and provider relations. Clients in healthcare, legal, real estate, accounting, and government rely on SiBS because agents are recruited and trained specifically for their industry. Multilingual coverage spans Spanish, Mandarin, French, Korean, Japanese, and more. Services go live within four to six weeks, and 24/7 multi-location coverage means no gap in customer support. With a 4.9-star rating and long-term client relationships spanning five or more years, SiBS has built a reputation for reliability and genuine partnership. If you are evaluating AI-ready BPO partners in the Philippines, reach out to SiBS to discuss your requirements and request a quote.
Credentials
No credentials yet
Healthcare outsourcing: common questions
What buyers ask most when comparing healthcare providers in the Philippines.
01What healthcare work is outsourced to the Philippines?
Medical billing and coding, claims processing, revenue cycle management, prior authorisation, and patient support lines — mostly US-facing. Some providers also run nursing-informed clinical support desks alongside the administrative stack.
02Are Philippine healthcare BPOs HIPAA compliant?
Serious healthcare providers are, and will show audit evidence: signed BAAs, access controls, and workforce training records. Treat HIPAA posture as a gating question, not a checkbox — generalist firms with a healthcare logo row often fail it.
03Do providers here employ certified medical coders?
The specialised ones do — AAPC or AHIMA certification is the marker to ask for, along with payer-specific claims experience. Certification density is a strong proxy for how deep a provider's healthcare practice really runs.
Browse BPO companies by industry
Terms that come up when comparing providers: SLA, KPI, AHT, CSAT, DSAT, QA, LOB, SME, POC, and BAU. Or read the full BPO glossary.
Run a BPO offering healthcare services that is not listed here? Get listed for free.









