Staff Outsourcing

Staff Outsourcing was founded to serve the needs of our sister eCommerce company. As a fast-growing ecommerce company in the early 2000s we had a need for top-tier talent across multiple job roles. We had extreme difficulty hiring for those roles in the Midwest of the US where we are based and explored other solutions. We hired an outsourcing company, and it was a unmitigated disaster. We knew we could do better and went about forming our own office in Cebu, Philippines.

Enter Staff Outsourcing – We started with a small 8 seat office, and it has now morphed into a full-blown enterprise with nearly 1000 team members. We have multiple floors of a Class A building in the Cebu Business Park. Our neighbors include many Fortune 500 companies and various global business powerhouses. At Staff Outsourcing we are very proud of our facilities, and it allows us to attract and retain top-level employees for our clients. We have triple redundancy internet running into our facility and a full building backup generator for power.

We are experts in eCommerce and have sold almost a billion dollars online through our sister company. We bring this wealth of experience to serve our clients. Our clients love the fact that we are USA owned and manage to align well with business goals and processes in their home countries. Our goal at Staff Outsourcing is to be a key partner for our clients and to truly make a difference in their operations.

We provide not only a great work environment for our employees but also great benefits. We offer a competitive salary and benefit packages to attract and keep the best talents. Staff Outsourcing will never be the lowest cost provider, but we do provide the highest value and ROI for your firm. Over 95% of our current client base is from referrals and our average client grows their staff with us 500% in the first 12 months. We would be honored to have the opportunity to work with your company.

Staff Outsourcing provides vetted agents that undergo rigorous testing, including real use case situations.

The company is less of a service agency and more of a partner. Its top priority is its clients' success and the organization's growth; if its clients are not growing, neither is Staff Outsourcing.

The firm ensures that all agents they provide have their full support to establish long-term relationships.

Staff Outsourcing actively seeks long-term partnerships between their clients and agents, boasting an average employee retention rate of 5 years.

The company was born from the frustration of dealing with poor outsourcing companies.

Like many successful businesses, it emerged from a desire to solve a problem and fill a gap in the market, and Staff Outsourcing is no exception.

Staff Outsourcing has been established to addresses the challenges experienced by numerous business owners when outsourcing.

With management and ownership based in the USA, coupled with their extensive experience in eCommerce and business overall, Staff Outsourcing truly understands the needs of their clients.

Staff Outsourcing has embraced all the lessons they have learned, whether positive or negative, and employed them as instruments for enhancing quality within their office.

Accountability, KPIs, Metrics, and SOPs are more than just buzzwords for Staff Outsourcing; they are essential strengths.

Its objective is for its outsourced employees to match or even surpass the performance of your in-house staff. They strive to become a pivotal partner for your company to deliver outstanding ROI.