Glowtouch

GlowTouch is privately held and is certified as a WBENC Women’s Business Enterprise (WBE) and an NMSDC Minority Business Enterprise (MBE), founded in 2002. We specialize in providing personalized omnichannel contact center, back office processing, and technology outsourcing solutions to clients worldwide. Our commitment to operational excellence and high-touch engagement has earned us recognition from esteemed organizations such as Everest Group, the International Association of Outsourcing Professionals (IAOP), and a six-time inclusion on the Inc. 5000 list. Our headquarters is located in Louisville, KY. We have a global presence with onshore contact centers in Louisville, Miami, FL, and San Antonio, TX, a nearshore center in Santo Domingo, Dominican Republic, and offshore locations in Mangalore, Bangalore, Mysore, India, and Manila, Philippines. For more information about GlowTouch, please visit our website at www. GlowTouch.com.

GlowTouch is a Louisville, Kentucky-based Business Process Outsourcing (BPO) company originally founded in 2002. In the beginning, the company was an IT development company, and today the talented team includes a cast of application developers, engineers, and full-stack web designers. This type of in-depth access to technical skills isn’t typical with most BPOs.

The services offered by this company include technology consulting, multimedia and flash design solutions, project management, custom software application development, data entry services, and more.

The company works diligently to become experts in their client’s brand, focusing on first contact issue resolution that will help build trust and user loyalty. This works to generate new sales that result in increased revenue.

While the company is relatively new compared to some of the other players in the industry, and it currently has 1,600 employees.