Back Office Outsourcing in the Philippines
537 verified companies
Back office work is the largest single service line in the Philippine BPO industry, and the most common reason buyers come to this directory: more than 400 of the companies listed here run back office programs. The work spans document processing, order management, claims handling, and the administrative operations that sit behind customer-facing teams.
Providers range from thousand-seat enterprises in Makati and Quezon City to specialist firms of twenty people built around one process. The spread matters: a mid-market buyer with a niche workflow is often better served by a small operator that has run that exact process than by a large firm's overflow capacity.
Every company below is pulled live from our verified directory and offers back office services. Open a profile for team size, industries served, and contact details.
Techno Global Team - Alabang Site
Techno Global Team (TGT) is an offshore staffing company based in Alabang, Muntinlupa, offering BPO Philippines solutions built around one principle: taking care of the people who do the work. Businesses that come to TGT aren't just looking for a cost reduction, they want an outsourcing partner who treats their remote team like an asset worth keeping. Retention and engagement sit at the core of how TGT operates, which is what sets them apart in a crowded call center Philippines market. TGT handles the full staffing lifecycle, from hiring to long-term team management, across back office functions, customer support, and general outsourcing roles. Their Alabang site gives clients access to a well-established talent pool in one of Metro Manila's premier business districts. If you're evaluating BPO Philippines providers and want a partner focused on staff quality and longevity rather than just seat counts, TGT is worth a conversation. Reach out to request a quote or learn more about their offshore staffing model.
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Technology Elite, Inc.
Technology Elite has been placing skilled offshore staff with MSPs, SaaS companies, and tech teams since 2012, helping more than 160 tech businesses cut wage costs without sacrificing service quality. Their BPO Philippines operation covers the full employment lifecycle: recruiting, vetting, wages, benefits, healthcare, and performance management, so clients can concentrate on growth instead of HR overhead. What sets them apart in the outsourcing space is a dedicated staffing model. Offshore professionals work exclusively for the client, not shared across multiple accounts. That makes it practical to train staff on proprietary systems, complex environments, and specific workflows. Clients have used Technology Elite to fill 24/7 help desk shifts, accelerate M365 migrations, own weekly patch and backup cycles, and support project delivery work. The vetting process includes multiple interviews and practical tests before a candidate is presented. For any tech firm struggling to find reliable local talent or needing to scale capacity quickly, a Philippines-based technical support and back office partnership with Technology Elite is worth exploring. Reach out to their team or request a quote to see what offshore staffing can do for your operations.
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Techsquad Service Center
Techsquad Service Center brings deep technical expertise to businesses and consumers in Quezon City, backed by a 4.9-star rating from 33 verified reviews. Operating under the Ubertech brand, the team specializes in technology solutions covering hardware, peripherals, and computer systems, making them a reliable partner for companies that need hands-on technical support and IT services in the Philippines. With a clear focus on quality products and accessible technology, Techsquad is positioned to support outsourcing clients who need dependable tech infrastructure and technical service operations. Their product knowledge spans workstations, networking components, and display solutions, which translates directly into credible technical support capabilities for BPO Philippines environments. Whether you need IT support, device management assistance, or a technology service partner for your back office operations, Techsquad Service Center is worth a conversation. Reach out today to discuss how their team can support your requirements.
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Telcom Live Content, Inc.
Telcom Live Content, Inc. (TLCI) is a Philippines-based BPO specializing in customer support and back-office services, with a strong foothold in the mobile money and fintech space. Operating out of Mandaluyong City, the company connects businesses to a skilled Filipino workforce capable of handling customer inquiries, transaction support, and content-related operations. Their domain expertise in mobile financial services makes them a practical outsourcing partner for companies that need agents who understand digital payments and telecoms environments. From front-line customer support to back office processing, the team is built around accuracy and responsiveness. A 4.8 rating from client reviews reflects consistent delivery rather than just capability on paper. If your business needs a call center Philippines partner with genuine experience in mobile money services, TLCI is worth a conversation. Reach out to request a quote or learn more about how their team can support your operations.
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Teledirect Philippines
Teledirect Philippines brings multilingual contact center expertise to businesses across Asia-Pacific that need reliable customer support without the overhead of in-house teams. Based in Manila, one of the most established outsourcing hubs in Southeast Asia, Teledirect handles both front-line customer interactions and the back office work that keeps operations running. Whether a client needs agents for inbound support, outreach, or administrative processing, the team is built to handle volume and complexity across multiple languages. For companies exploring BPO Philippines options, Teledirect is worth a close look. The business serves clients across a range of industries, making it a flexible partner for brands at different growth stages. If you're weighing outsourcing options for your call center Philippines needs or back office operations, reach out to Teledirect directly to discuss what a partnership could look like.
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Teleperformance
Teleperformance is one of the largest and most established digital business services companies in the world, with 48 years of experience serving clients across five continents. From its Philippines delivery hub in Pasig, TP handles the full range of outsourcing work: customer support across all channels, back office processing, trust and safety operations, debt collection, B2B revenue generation, data analytics, and enterprise technology services. Its AI platform, TP.ai FAB, pairs domain-trained artificial intelligence with human agents to improve results in sales conversions, collections, and customer experience management. The scale of TP's client base speaks for itself. More than half of the Forbes Top 100 and 62% of the Kantar BrandZ Top 100 rely on Teleperformance for critical operations, with top clients averaging 14 years of partnership. The company supports over 400 languages and dialects, giving buyers confidence that complex, multilingual programs can be managed through a single BPO Philippines partner. Whether you need a full call center Philippines solution, AI-ready back office support, or specialized services like fraud prevention and collections, Teleperformance has the operational depth to deliver. Reach out to their team to discuss your outsourcing requirements.
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Teleperformance Clark
Teleperformance Clark, located in Angeles, Philippines, is part of one of the largest customer experience and BPO networks operating globally. The Clark site delivers a full range of outsourcing services that major brands depend on: omnichannel customer support, technical support, expert back office processing, content moderation, trust and safety operations, and data and analytics. Backed by nearly five decades of continuous operational improvement at the parent organization level, Teleperformance Clark brings proven process standards and AI-assisted workflows to the call center Philippines market. Agents work alongside AI tools through the TP.ai platform, combining machine intelligence with trained human expertise to handle high volumes and complex interactions across 400-plus languages globally. For companies exploring BPO Philippines options, Teleperformance Clark offers a credible, established outsourcing partner with the infrastructure and methodology to support enterprise-scale programs. Whether your priority is customer support, back office efficiency, collections, or sales support, the team is equipped to deliver. Reach out to discuss your requirements or request a quote.
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Teleperformance Davao
Teleperformance is one of the most recognized names in global customer experience, and its Davao operations bring that same standard to the BPO Philippines market. Companies across industries come here for customer support that actually moves the needle, handled by teams trained on Teleperformance's global playbooks and adapted for the Philippine outsourcing environment. On the back office side, the Davao site handles the operational work that keeps businesses running. Data processing, administrative support, transaction handling. The kind of work that piles up fast and pulls your in-house team away from higher-value priorities. The facility is built for the demands of modern outsourcing, with processes that make the shift to an AI-ready BPO straightforward rather than disruptive. If you are evaluating call center Philippines options and want the credibility of a global brand with the cost advantage of a Davao location, Teleperformance Davao is worth a closer look. Reach out to discuss your requirements and get a quote.
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Teleperformance Philippines
Teleperformance Philippines brings global-scale delivery to the BPO Philippines market, with Manila operations covering customer support, back office processing, and healthcare BPO. Businesses in retail, technology, financial services, and healthcare turn to them when outsourcing needs to work at volume, without the management overhead that comes with coordinating multiple vendors. Their healthcare BPO practice handles patient support, claims processing, and administrative workflows. These functions demand accuracy and an AI-ready BPO infrastructure that can meet compliance requirements. That combination is not common, and it is one reason Teleperformance stays on shortlists for complex engagements. For companies evaluating customer support outsourcing or back office operations in the Philippines, this is a name worth a direct conversation. Connect through BPOAI.ai to learn more or request a quote.
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Teleperformance Recruitment Hub
Teleperformance Philippines has been a trusted outsourcing partner since 1996, delivering customer care, technical support, customer acquisition, and digital business services to some of the world's largest companies across multiple industries. Operating from the Philippines, TP combines global scale with local expertise to give clients the right level of support at every stage of the customer lifecycle. As a leading call center Philippines provider, TP goes beyond traditional BPO with intelligent automation, advanced speech and interaction analytics, and AI-driven strategies that speed up contact resolution and surface actionable insights from customer data. The result is an AI-ready BPO operation that balances technology with genuine human empathy, making it well suited for complex or sensitive customer interactions. Whether you need outsourcing support for customer support, back office operations, or consulting and analytics, Teleperformance Cagayan De Oro is worth a closer look. Connect with their team today to discuss how their BPO Philippines capabilities can fit your business needs.
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Telesys Philippines
Telesys Philippines is a Manila-based call center and outsourcing provider built for businesses that need dependable support without the cost of building in-house teams. The company delivers customer support, technical support, back office processing, and lead generation services, giving clients a direct route to the Philippines' experienced agent workforce. For companies researching BPO Philippines options, Telesys brings practical expertise to each engagement. Whether the need is a dedicated customer support queue, data entry at scale, or outbound lead generation, the team has the infrastructure to handle it. As a call center Philippines partner, Telesys operates with the kind of day-to-day discipline that keeps service levels consistent and clients informed. The company also positions itself Connect with Telesys Philippines today to discuss your outsourcing requirements or request a quote.
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TELUS Digital
TELUS Digital is a globally recognized customer experience and digital solutions provider with operations in Pasig, Philippines. The company helps brands accelerate revenue growth and reduce operational costs by pairing AI-fueled technology with skilled human teams, making it a strong choice for enterprises that need outsourcing at scale without compromising on quality. Their approach is grounded in applied AI and real-world data, giving clients measurable improvements in efficiency and customer satisfaction across customer support, technical support, content moderation, and more. Companies in technology, gaming, fintech, healthcare, and ecommerce turn to TELUS Digital when they need a BPO Philippines partner that can operate at enterprise scale and adapt quickly to changing business needs. If you want to explore what their team can do for your operations, reach out for a consultation.
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Back Office outsourcing: common questions
What buyers ask most when comparing back office providers in the Philippines.
01What does back office outsourcing cover?
Document and data processing, order management, claims handling, billing, and the administrative operations behind customer-facing teams. Most Philippine providers bundle these with reporting and quality layers so buyers hand off a process, not just tasks.
02Why is the Philippines strong for back office work?
Scale and cost. Back office is the largest service line in the Philippine BPO industry, with a deep pool of process-trained staff across Metro Manila and the provincial hubs, at operating costs well below onshore equivalents.
03How do I choose between a large and a small back office provider?
Match the provider to the process. Large firms suit high-volume standardized work; specialist firms of twenty to fifty people often outperform them on niche workflows they have run before. Company profiles here list team size and industries so you can filter accordingly.
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