Verified providers · Back Office

Back Office Outsourcing in the Philippines

537 verified companies

Back office work is the largest single service line in the Philippine BPO industry, and the most common reason buyers come to this directory: more than 400 of the companies listed here run back office programs. The work spans document processing, order management, claims handling, and the administrative operations that sit behind customer-facing teams.

Providers range from thousand-seat enterprises in Makati and Quezon City to specialist firms of twenty people built around one process. The spread matters: a mid-market buyer with a niche workflow is often better served by a small operator that has run that exact process than by a large firm's overflow capacity.

Every company below is pulled live from our verified directory and offers back office services. Open a profile for team size, industries served, and contact details.

TELUS Digital Philippines Araneta City

Customer Support
Quezon City
Unverified

TELUS Digital Philippines, located in Araneta City, Quezon City, helps businesses grow revenue and reduce operational costs by combining AI-powered technology with experienced human teams. As the Philippines arm of TELUS International, this call center Philippines operation delivers customer support, technical support, back office processing, and digital solutions that span the full customer lifecycle. The approach here is practical: AI is applied to real workflows rather than used as a buzzword. Clients get faster resolution times, better data insights, and the kind of consistent service quality that outsourcing to the Philippines is known for. Teams are trained to handle complex interactions across voice, chat, and digital channels, making this a strong option for companies that need both scale and quality in their BPO Philippines setup. If you are evaluating outsourcing partners for customer experience transformation or back office support, TELUS Digital Philippines is worth a direct conversation. Reach out to their Quezon City team to discuss your requirements and get a quote.

Customer SupportTechnical SupportBack OfficeAI Solutions+2

Telus Digital Philippines Iloilo City

Customer Support
Iloilo City
Unverified

TELUS Digital Philippines has built a strong reputation for delivering high-quality customer experience and digital operations across its global network. The Iloilo City site brings that same standard to BPO Philippines clients looking for dependable outsourcing partners. Services span customer support, technical support, content moderation, and back office functions, making it a capable option for businesses with complex, multi-channel service needs. The team serves clients in telecommunications, technology, fintech, ecommerce, and adjacent sectors. As part of a larger AI-ready BPO organization, the Iloilo operation is equipped to handle both traditional call center Philippines work and more advanced digital processes that require structured data handling, content review, or tiered technical support. Workflows are designed around quality and consistency, which is reflected in the strong satisfaction scores from clients who have worked with this location. Companies exploring outsourcing in the Philippines will find a well-established, professionally run operation here. Connect with the Iloilo City team to discuss your requirements and request a quote.

Customer SupportTechnical SupportContent ModerationBack Office+2

TELUS Digital Philippines Market! Market!

Customer Support
Taguig1000+
Unverified

TELUS Digital has been one of the Philippines' most established outsourcing operations since 2005, running nine delivery centers across Metro Manila and Iloilo with more than 26,000 team members in-country. The company covers customer experience management and digital IT outsourcing, serving globally recognized brands from PCI-certified, carrier-grade facilities in Bonifacio Global City, Quezon City, Makati, Pasig, and Iloilo. For companies evaluating call center Philippines options, TELUS Digital offers strong cultural alignment with North American markets, a university-educated talent pool, and competitive labor costs without a reduction in program quality. Facilities sit near major transport hubs, and the company maintains work-from-home capacity to support business continuity across all programs. Rated 4.4 stars across more than 500 reviews and recognized as a CSR Company of the Year by the Asia CEO Awards, TELUS Digital is a proven BPO Philippines partner for customer support and back-office outsourcing at scale. Reach out to schedule a site tour or discuss your outsourcing requirements.

Customer SupportIT OutsourcingTechnical SupportBack Office+1

TELUS Digital Philippines McKinley Exchange

Customer Experience (CX)
Makati City1000+
Unverified

TELUS Digital Philippines, based in McKinley Exchange, Makati City, is a customer experience and digital solutions provider that helps businesses accelerate revenue growth and improve operational efficiency through a combination of AI-powered technology and skilled human teams. As a BPO Philippines partner, the company focuses on transforming how organizations deliver customer support, applying data and AI to real business challenges rather than treating automation as a checkbox exercise. The team operates at the intersection of technology and service delivery, making it a strong fit for companies that need outsourcing partners capable of handling complex customer interactions alongside intelligent process improvement. From call center Philippines operations to back office functions, TELUS Digital brings a practical, results-oriented approach to every engagement. With a 4.5-star rating backed by hundreds of client reviews, TELUS Digital Philippines has built a reputation for consistent delivery. If you are evaluating outsourcing partners that combine experienced agents with applied AI capabilities, reach out to their team to discuss your requirements.

Customer Experience (CX)AI SolutionsTechnical SupportBack Office Operations+3

TELUS Digital Philippines McKinley West

Customer Support
Taguig1000+
Unverified

TELUS Digital Philippines brings together AI-powered technology and skilled human teams to help businesses grow revenue and run more efficiently. Operating from McKinley West, Taguig, this BPO Philippines powerhouse delivers customer experience transformation across the full service spectrum, from frontline customer support and technical assistance to complex back office operations. Buyers get a partner that blends data intelligence with experienced agents, making it a strong fit for companies looking to scale their outsourcing programs without sacrificing quality. As a global leader with deep roots in call center Philippines operations, TELUS Digital applies AI not as a buzzword but as a practical tool built into daily workflows. Industries ranging from telecommunications to technology and retail rely on TELUS Digital to modernize their customer operations, reduce costs, and improve satisfaction scores. Whether you need a dedicated customer support team, digital solutions that automate routine processes, or a strategic outsourcing partner to handle back office work at scale, TELUS Digital Philippines is worth a conversation. Reach out to their team to discuss how their AI-ready BPO model can fit your specific business needs.

Customer SupportTechnical SupportBack OfficeAI & Digital Solutions+3

Telus Digital Philippines Pavia Iloilo

Customer Support
Pavia1000+
Unverified

TELUS Digital Philippines in Pavia, Iloilo is part of TELUS Digital's global network of contact center and digital services delivery centers. The facility brings enterprise-grade outsourcing capabilities to clients who need reliable customer support, technical assistance, and AI-enabled back office operations from a BPO Philippines hub. The Pavia site handles a range of customer-facing and operational functions, including inbound customer support, technical support, and content-related services. As part of TELUS Digital's broader footprint, the center is positioned to support clients in telecommunications, technology, and adjacent industries that require consistent, high-quality service delivery at scale. Companies looking for a proven outsourcing partner in the Philippines, with the backing of a large international organization, will find the Pavia location a credible option. Whether you need a dedicated call center Philippines team or integrated back office support, this site is worth a conversation. Request a quote or reach out directly to explore how the team can support your operations.

Customer SupportTechnical SupportContent ModerationBack Office+2

TELUS International Philippines

Customer Support
Manila1000+AI-Ready
Verified

TELUS International Philippines gives businesses a single, capable partner for customer support, IT outsourcing, and back office operations, all delivered out of Manila. As part of the broader TELUS International network, the Philippines team handles everything from front-line customer service and content moderation to AI-driven digital solutions, making it a strong fit for companies that need more than a basic call center Philippines setup. The team works across industries, so whether your business is in tech, retail, finance, or another sector, the outsourcing model here is built to adapt. For buyers looking for an AI-ready BPO with depth in both customer-facing and operational work, TELUS International Philippines covers the full range, from back office processing to IT support functions that keep your systems running. If you're evaluating BPO Philippines providers and want to understand what TELUS International can do for your specific situation, reach out directly to start a conversation or request a quote.

Customer SupportIT OutsourcingBack Office

tesing1234

Customer Support
Islamabad
Unverified

Tesing1234 is a BPO provider based in Islamabad, offering outsourcing support to businesses looking to reduce overhead and improve operational output. The company covers core back office functions and customer support, giving clients a direct path to offloading time-consuming processes without sacrificing quality. Whether you need a dedicated customer support team or reliable back office assistance, tesing1234 works with clients to handle the day-to-day tasks that slow internal teams down. The Islamabad location provides access to a skilled, English-proficient workforce at competitive rates, making it a practical option for companies exploring outsourcing beyond the traditional call center Philippines model. If you are evaluating BPO Philippines alternatives or looking for AI-ready BPO capacity in South Asia, tesing1234 is worth a conversation. Reach out to request a quote or learn more about how their team can support your operations.

Customer SupportBack Office

TGT Global

Customer Support
Taguig51-200
Verified

TGT Global gives international businesses a reliable outsourcing partner in Taguig, one of Metro Manila's premier business districts. Whether you need customer support coverage that spans time zones or back-office processing that keeps your operations running quietly in the background, TGT Global handles it without the overhead of building those functions in-house. As a BPO Philippines provider, TGT Global works with clients across a range of industries, making it a flexible fit for e-commerce, financial services, healthcare, and beyond. Their teams cover the full spectrum of customer support work, including voice, chat, and email handling, alongside back-office functions like data processing and administrative support. Their setup is built to operate If you are exploring outsourcing options and want to see what a Philippines-based call center partner can do for your operation, reach out to TGT Global to request a quote or start a conversation with their team.

Customer SupportBack Office

The Back Room Outsourced Professionals

Back Office
Clark501-1000
Unverified

The Back Room Offshoring Inc. Gives businesses direct access to a team of 500+ skilled offshore professionals based in Clark, Philippines. With 150+ firms supported globally and a 95% client retention rate, the company has proven it can build offshore teams that clients actually stick with. That kind of loyalty is earned, not claimed, and it shows in how they operate day to day. As a BPO Philippines provider focused on professional outsourcing, The Back Room handles back office functions and support operations that let client businesses stay focused on what they do best. Their 90% employee retention rate means the people working on your account are experienced and familiar with your processes, not newcomers learning on the job. Whether you're a growing firm looking to reduce overhead through outsourcing or an established business ready to scale your back office, The Back Room is worth a closer look. Reach out to request a quote and find out how their offshore professionals can fit into your operations.

Back OfficeVirtual AssistantFinance & AccountingData Entry+2

The DDC Group Citynet

Business Process Transformation
Mandaluyong City
Unverified

The DDC Group is a business process transformation partner based in Mandaluyong City, Philippines, built for global organizations that want more than a traditional call center Philippines setup. Their AI-first model brings together skilled human talent, deep domain expertise, and intelligent automation to create operating frameworks that scale without sacrificing quality or consistency. For companies evaluating BPO Philippines options, The DDC Group offers something specific: adaptive operating models designed around the client's growth trajectory. They handle customer support and back office operations while layering AI systems on top to continuously improve performance and customer experience. That combination suits organizations looking to outsource complex functions, not just routine tasks. Businesses that need an AI-ready BPO partner with genuine transformation capability should take a closer look. Visit their website or reach out directly to discuss your outsourcing requirements.

Business Process TransformationCustomer Experience ManagementIntelligent AutomationBack Office Operations+2

The DDC Group Summit One

Business Process Transformation
Mandaluyong City
Unverified

The DDC Group is a business process transformation partner for global organizations looking to grow without sacrificing quality or consistency. Operating from Mandaluyong City, this BPO Philippines provider combines human expertise with intelligent automation and AI systems to build operating models that actually scale. Whether companies need better customer experience, more efficient back office operations, or a full operational overhaul, The DDC Group structures its approach around measurable outcomes rather than generic outsourcing packages. Their AI-first model sets them apart from traditional call center Philippines providers. By weaving AI systems and domain expertise into day-to-day operations, they help clients move faster, reduce errors, and deliver superior customer support without adding unnecessary overhead. The focus is on adaptive delivery, which means their model adjusts as a client's business changes. Organizations that want a long-term outsourcing partner with genuine operational depth will find The DDC Group worth a conversation. Reach out directly to discuss how their transformation approach can fit your specific goals.

Business Process TransformationCustomer ExperienceIntelligent AutomationAI-Powered Operations+2

Back Office outsourcing: common questions

What buyers ask most when comparing back office providers in the Philippines.

01

What does back office outsourcing cover?

Document and data processing, order management, claims handling, billing, and the administrative operations behind customer-facing teams. Most Philippine providers bundle these with reporting and quality layers so buyers hand off a process, not just tasks.

02

Why is the Philippines strong for back office work?

Scale and cost. Back office is the largest service line in the Philippine BPO industry, with a deep pool of process-trained staff across Metro Manila and the provincial hubs, at operating costs well below onshore equivalents.

03

How do I choose between a large and a small back office provider?

Match the provider to the process. Large firms suit high-volume standardized work; specialist firms of twenty to fifty people often outperform them on niche workflows they have run before. Company profiles here list team size and industries so you can filter accordingly.