BPO for Technology & SaaS Companies
133 verified companies
Technology BPO gives software companies an external product support desk, customer onboarding team, or trust and safety operation. It suits SaaS businesses scaling support alongside seat growth without scaling cost linearly. One of the largest provider groups in this directory serves this vertical, with trust and safety its fastest-growing segment.
SaaS buyers in particular come for the economics of scaling support alongside seat growth without scaling headcount cost linearly. The providers that serve them best run product-training programs measured in weeks, not days, and report resolution quality rather than handle time.
The companies below all serve technology clients, live from the verified directory, with services, team size, and contacts on each profile.
Penbrothers
Penbrothers helps companies build fully staffed teams in the Philippines without needing to set up a local entity. Their employer-of-record and staffing platform, headquartered in Makati, manages payroll, compliance, and HR administration so clients can stay focused on the actual work. The services span back office operations, IT outsourcing, and finance BPO, making Penbrothers a practical choice for businesses across different industries that want to shift functions offshore efficiently. For companies weighing BPO Philippines options, working with a platform that already handles the employment infrastructure cuts setup time considerably and reduces compliance risk. The outsourcing model here is built around giving clients real control over their teams, not just placing contractors. Ready to explore what this could look like for your business? Connect with Penbrothers to discuss your requirements and request a quote.
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Piton Global
Piton Global gives businesses a practical way to handle customer support and back office work through outsourcing, without trading quality for cost savings. Based in Manila, they serve companies across multiple industries as a dedicated call center Philippines partner, with a track record of delivering consistent results. Their services span inbound and outbound customer support, lead generation, and a full range of back office functions. It is a combination that separates capable BPO Philippines providers from the rest. The company has received industry recognition for its approach to quality and service delivery. If your business is evaluating outsourcing options, Piton Global is worth a direct conversation. Reach out to request a quote or talk through what they can do for your team.
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PNI Business Solutions, Inc.
PNI Business Solutions Inc. Provides recruitment and workforce solutions in the Philippines, including Executive Search, Technical Recruitment, Offshore Staffing, Payroll Outsourcing, HR Outsourcing, and AEP Assistance. We help businesses find the right people and build reliable teams.
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Regent Business Process Inc.
We build and manage high-performing teams in the Philippines, so you can focus on growth. Australian owned, Filipino managed. Globally competitive. Liam Bal is the Chairman and co-founder of Regent BP, an Australian-owned offshore staffing solutions company headquartered in Cebu, Philippines. Since founding the company, Liam has been the driving force behind Regent's vision to deliver high-quality, cost-effective business process outsourcing services that bridge Australian businesses with top-tier Filipino talent. Based in Australia, Liam brings a strong business acumen and a deep understanding of what Australian companies need from an offshore partner, reliability, transparency, and genuine service quality. His hands-on, founder-led approach has shaped Regent's culture from the ground up, fostering a people-first environment that values both its clients and its team members in Cebu. Under Liam's chairmanship, Regent BP has grown into a trusted outsourcing partner for businesses across Australia, offering tailored staffing solutions across a wide range of industries and functions. His vision continues to guide the company's expansion, ensuring Regent remains true to its founding principles while evolving to meet the demands of a dynamic global marketplace. Ana Marie's leadership is forged from nearly two decades of BPO experience. Since 2007, she's risen from frontline service to CEO, gaining an exhaustive understanding of how successful businesses operate. At Regent's helm, Ana Marie helps small businesses maximize potential through smarter, value-driven operations. Her mission: align Australian partners' visionary goals with top-tier Filipino talent.
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Remotely Philippines Inc.
Your Global Partner for Accounting, Finance, and Business Outsourcing Solutions Remotely Philippines, Inc. Is a professional services and outsourcing firm specializing in accounting, finance, assurance support, business advisory, and staff augmentation solutions for businesses and professional services firms worldwide. Headquartered in Lipa City, Batangas, Philippines, we help organizations strengthen their operational capabilities, access highly skilled Filipino professionals, and scale efficiently through flexible, cost-effective outsourcing arrangements. Our expertise spans accounting and bookkeeping, audit and assurance support, financial reporting, payroll, financial planning and analysis (FP&A), and CFO support services. Beyond finance, we provide tailored staff augmentation and business process outsourcing solutions covering human resources, IT, administrative support, and other operational functions. We serve accounting and audit firms, CFOs, finance departments, and private businesses across the United States, Australia, United Kingdom, New Zealand, Singapore, and other international markets. At Remotely Philippines, outsourcing is more than delegating tasks. We build long-term partnerships by providing dedicated professionals who integrate into our clients' existing systems, processes, and organizational structures. Our approach combines technical expertise, operational accountability, and flexible service delivery to help businesses improve efficiency, maintain control, and achieve sustainable growth. Why Clients Choose Remotely Philippines Specialized Professional Expertise – Our team comprises experienced CPAs, accountants, auditors, finance specialists, and other professionals with backgrounds in public accounting, corporate finance, and shared services. We support various industries and accounting standards, including US GAAP and IFRS. Dedicated Staff Augmentation – We primarily provide dedicated professionals who work as extensions of our clients' teams. Our flexible engagement models accommodate full-time, part-time, project-based, and specialized staffing requirements. Cost Efficiency Without Compromising Quality – Our outsourcing solutions help businesses optimize staffing and operational costs, with potential savings of up to 50% compared with traditional staffing arrangements, depending on the engagement structure. 4. Seamless Integration and Global Alignment – Our professionals work within clients' existing systems, communication platforms, and workflows. We offer flexible schedules aligned with international time zones to facilitate collaboration and operational continuity. Technology and Systems Expertise – Our professionals have experience with leading accounting, ERP, audit, and financial management platforms, including QuickBooks, Xero, Oracle NetSuite, SAP, MYOB, Sage, Microsoft Dynamics, Bill.com, Workiva, FloQast, and Power BI. Data Security and Business Continuity – We prioritize confidentiality and data protection through non-disclosure agreements, secure networks, controlled system access, multi-factor authentication, and established business continuity measures. Accountability and Quality Assurance – Our service delivery model emphasizes structured onboarding, performance monitoring, management oversight, and continuous improvement to maintain consistent service quality and client satisfaction. Our Core Services Accounting and Bookkeeping Outsourcing Comprehensive accounting solutions covering general ledger management, accounts payable and receivable, bank and account reconciliations, month-end and year-end closing, financial statement preparation, statutory reporting, and other accounting operations. Audit and Assurance Support Specialized support for accounting and audit firms, including audit planning assistance, working paper preparation, substantive testing, analytical procedures, documentation, financial statement reviews, due diligence, and other assurance-related engagements. Financial Planning and Analysis (FP&A) Financial planning, budgeting, forecasting, financial modeling, cash flow analysis, KPI monitoring, management reporting, dashboard development, and financial performance analysis to support strategic decision-making. CFO and Financial Management Support Dedicated finance professionals and fractional CFO solutions supporting financial oversight, management reporting, financial controls, strategic planning, and business performance management. Payroll and Finance Operations Payroll processing and administration, payroll reconciliations, financial transaction management, expense monitoring, and related finance and administrative support functions. Staff Augmentation and Dedicated Teams Flexible staffing solutions providing qualified accounting, finance, audit, and business support professionals who integrate directly into client operations. Engagements can be structured around ongoing requirements, seasonal demands, or specialized projects. Business Process and Back-Office Outsourcing Complementary outsourcing solutions covering human resources administration, IT support, virtual assistance, data management, customer service, marketing support, and other business operations. Industries We Serve Our professionals support organizations across diverse industries, including accounting and professional services, healthcare and life sciences, technology, e-commerce, retail, manufacturing, real estate, construction, energy, logistics, and nonprofit organizations. We tailor our approach to each client's operational requirements, reporting standards, industry practices, and business objectives. Our Commitment Guided by our core values of accountability, inclusivity, and transparency, Remotely Philippines is committed to delivering reliable professional expertise, operational efficiency, and meaningful client partnerships. We believe the right outsourcing partner should do more than reduce costs. It should strengthen business capabilities, provide access to specialized talent, improve operational performance, and create opportunities for sustainable growth. Whether supporting an accounting firm during peak audit season, strengthening a company's finance function, or building a dedicated offshore team, Remotely Philippines delivers the people, expertise, and flexibility businesses need to scale with confidence.
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RF-Tech IT Solutions Inc.
Our team specializes in providing precise and reliable data annotation solutions to power AI and machine learning models. We handle image, video, text, and audio annotations with meticulous attention to detail, ensuring your algorithms are trained with the most accurate data. From bounding boxes to sentiment analysis, we deliver scalable, custom annotation services to meet your unique project needs. Our 3D LiDAR point cloud annotation services provide precise labeling to enhance your autonomous systems, robotics, and mapping projects. We excel in identifying objects, aiding in tasks like detection and mapping. Our image and video annotation services provide precise labeling for computer vision applications. We deliver high-quality annotations for object detection, classification, and action recognition with rapid turnaround times. Our keypoint annotation services provide precise labeling for critical points in images and videos, essential for tasks like pose estimation and object tracking. We ensure high-quality annotations tailored to your needs. Following the pilot, we'll provide a clear pricing proposal tailored to your project. Choose between a per-task or hourly rate. Ready to get started? Reach out to us now and let’s discuss your needs. We’ll work together to create the perfect solution for you.
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Smart Outsourcing Solution (SOS)
Smart Outsourcing Solution (SOS) is a Philippines-specialist Employer of Record and offshore workforce partner that helps international companies hire employees in the Philippines without establishing their own local entity. Operating since 2017, SOS manages employment contracts, onboarding, payroll, statutory contributions, benefits administration, HR support and Philippine employment compliance. Its standard EOR administration fee is a fixed USD $190 per employee per month, and onboarding can take as little as five business days.
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Sourcefit Philippines
Sourcefit is an award-winning technology-enabled business process outsourcing provider that helps organizations worldwide build high-performing dedicated offshore and nearshore teams and operations. Founded in 2009, Sourcefit employs more than 2,000 professionals across the Philippines, Dominican Republic, South Africa, Madagascar, and Armenia. Our transparent cost-plus pricing, flexible delivery models, and AI solutions allow companies to scale faster, access global talent, and maintain full compliance from day one. With hundreds of clients across 50+ industries, Sourcefit has developed extensive industry expertise and a deep talent network enabling organizations to grow efficiently and simplify their operations.
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SPLACE BPO
Splace BPO is a Philippines-based outsourcing provider that has supported growing companies since 2017 across six countries, including the US, Australia, the UK, Canada, the Netherlands, and New Zealand. Operating from a CCAP-accredited facility in Davao City, the company offers three core solutions: managed staffing pods for teams that need a fully run offshore operation, workforce extension for employer-of-record and contractor support, and seat leasing for clients managing their own staff on-site. Service areas cover finance and accounting, technical support, customer experience, back-office operations, and revenue operations, with active client deployments in e-commerce, fintech, healthcare technology, legal tech, and SaaS. Unlike enterprise BPO Philippines providers that start at 500 seats, Splace BPO works with teams scaling from as few as 5 FTEs, with no locked contracts and no enterprise minimums. Their EOR service delivers an employment contract within 72 hours of signing and handles SSS, PhilHealth, and Pag-IBIG enrollment on day one, backed by a 99% statutory compliance rate and Philippine labor counsel on retainer. If you are evaluating offshore call center Philippines options or need a structured back-office operation without the complexity of a large enterprise BPO, Splace BPO is a practical starting point. Reach out through their website to discuss your requirements.
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STACKph (GDV Business Services Co.)
At STACKph, we are committed to revolutionizing the HR landscape by providing comprehensive outsourcing solutions that empower businesses to thrive. Our core services include Recruitment Process Outsourcing (RPO), Business Process Outsourcing (BPO), and Employer of Record (EOR) services, all tailored to meet the unique needs of our clients. With a focus on compliance and operational efficiency, we help companies turn HR into a strategic advantage, enabling them to focus on growth and innovation. Our expert team delivers customized solutions that simplify HR complexities and ensure seamless integration into your business processes. “STACKph helped us expand into Southeast Asia smoothly and compliantly. Their EOR service is a significant for businesses looking to go global!” “Thanks to STACKph’s RPO services, we filled key positions in half the time. Their team’s dedication and expertise are unmatched.” “Our operations have become more streamlined and efficient since partnering with STACKph. Their solutions truly add value.” At STACKph, we are dedicated to transforming your HR challenges into opportunities for success. Our mission is to empower your business with strategic HR solutions that drive growth and efficiency. Ready to 10X Your Operations? Reach out to us today and discover how we can help you achieve your goals.
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StaffWiz Philippines
StaffWiz Philippines is the Iloilo site of StaffWiz, a staffing and outsourcing agency that connects growing businesses with remote teams instead of traditional local hires. Buyers can pick between two engagement models: a fully managed service, where StaffWiz handles sourcing, payroll, HR, contracts and compliance for the hired staff, and a direct remote hire model built for staff augmentation, where the client manages the day-to-day work. The company describes itself as a women-owned business with a team size in the 201-500 range. The services already associated with this listing, customer support and back office, match what StaffWiz describes on its own site: staffing for customer service, sales, administrative support, bookkeeping, marketing and IT functions. For fully managed clients, StaffWiz says it assigns a dedicated account manager and aims to have pre-vetted candidates ready within days rather than months. Pricing for the fully managed service is described as transparent, without added recruitment fees. On the industry side, the listing places StaffWiz Philippines under ecommerce and SaaS, while the company's own materials describe a broader client base across healthcare, legal, finance and accounting, real estate, ecommerce and consulting. This spread suggests a generalist staffing model centered on support and administrative roles that are common across industries, rather than one built around a single specialty. StaffWiz positions its delivery as multi-country rather than Philippines-only, citing separate talent pools in the Philippines for business and professional roles, Pakistan for technology and engineering, and India for specialized technology work. On its site, the company states average payroll savings of up to 70% versus local hires, a target of 14 days to a first hire, and a 90-day replacement guarantee. It also identifies itself as ISO certified. For a buyer comparing outsourced customer support or back-office staffing based out of the Philippines, StaffWiz Philippines offers a managed hiring process with defined timelines and the option to add delivery from other countries as requirements change.
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SupportNinja
SupportNinja is a business process outsourcing and customer experience (CX) provider with a site in Manila, part of a delivery network of more than 1,000 staff. The company positions its work as going beyond traditional outsourcing capacity and cost savings toward CX transformation, running day-to-day support operations for clients while identifying and fixing the process issues behind rising ticket volume, falling CSAT, or customer churn. Services span customer support and technical customer support, along with the surrounding stages of the customer lifecycle: customer conversion, customer onboarding, and customer renewals. Back-office and IT outsourcing work extends into data operations, finance and accounting, content moderation, and technical operations. SupportNinja also offers AI data enablement services and an in-house AI product line called NinjaAI, applied through a human-in-the-loop (HITL) model that keeps people in the workflow for oversight and quality control, alongside a CX transformation practice operating under the MomentumLabs name. Clients described on the company's site come from SaaS, ecommerce, and fintech, as well as healthcare and supply chain and logistics. The service set is organized around lifecycle stages common to these sectors, from onboarding and technical support through renewals, rather than a single industry specialism. Security and compliance are stated as part of the delivery model: SupportNinja cites certification to SOC 2 Type 2, PCI-DSS 4, HIPAA, and GDPR, and lists CCPA among its compliance standards. Stated data-handling practices include role-based access control, PII redaction at the point of capture, encryption of data in transit and at rest, and a policy against mixing data across clients. The company describes a follow-the-sun coverage model across its global sites, of which Manila is one, and was founded in 2015. For companies evaluating a partner for customer support, back-office, or IT outsourcing, SupportNinja combines scaled operational delivery with an AI-assisted, HITL approach to service quality across the SaaS, ecommerce, fintech, healthcare, and supply chain and logistics sectors it serves.
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Technology outsourcing: common questions
What buyers ask most when comparing technology providers in the Philippines.
01What do Philippine BPOs do for SaaS companies?
Product support desks, customer onboarding, technical operations, and trust and safety work. The economics let SaaS buyers scale support alongside seat growth without scaling headcount cost linearly.
02How long does product training take for a SaaS support team?
The providers that serve SaaS well run product-training programs measured in weeks, not days, and treat certification before go-live as standard. Short training promises usually predict shallow support quality.
03What is trust and safety outsourcing?
Content moderation and platform-policy enforcement — reviewing user content, investigating abuse reports, and applying policy at scale. It is the fastest-growing technology-vertical service line among directory providers.
Browse BPO companies by industry
Terms that come up when comparing providers: SLA, KPI, AHT, CSAT, DSAT, QA, LOB, SME, POC, and BAU. Or read the full BPO glossary.
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