BPO for Technology & SaaS Companies

Splace BPO is a Philippines-based outsourcing provider that has supported growing companies since 2017 across six countries, including the US, Australia, the UK, Canada, the Netherlands, and New Zealand. Operating from a CCAP-accredited facility in Davao City, the company offers three core solutions: managed staffing pods for teams that need a fully run offshore operation, workforce extension for employer-of-record and contractor support, and seat leasing for clients managing their own staff on-site. Service areas cover finance and accounting, technical support, customer experience, back-office operations, and revenue operations, with active client deployments in e-commerce, fintech, healthcare technology, legal tech, and SaaS. Unlike enterprise BPO Philippines providers that start at 500 seats, Splace BPO works with teams scaling from as few as 5 FTEs, with no locked contracts and no enterprise minimums. Their EOR service delivers an employment contract within 72 hours of signing and handles SSS, PhilHealth, and Pag-IBIG enrollment on day one, backed by a 99% statutory compliance rate and Philippine labor counsel on retainer. If you are evaluating offshore call center Philippines options or need a structured back-office operation without the complexity of a large enterprise BPO, Splace BPO is a practical starting point. Reach out through their website to discuss your requirements.

At STACKph, we are committed to revolutionizing the HR landscape by providing comprehensive outsourcing solutions that empower businesses to thrive. Our core services include Recruitment Process Outsourcing (RPO), Business Process Outsourcing (BPO), and Employer of Record (EOR) services, all tailored to meet the unique needs of our clients. With a focus on compliance and operational efficiency, we help companies turn HR into a strategic advantage, enabling them to focus on growth and innovation. Our expert team delivers customized solutions that simplify HR complexities and ensure seamless integration into your business processes. “STACKph helped us expand into Southeast Asia smoothly and compliantly. Their EOR service is a significant for businesses looking to go global!” “Thanks to STACKph’s RPO services, we filled key positions in half the time. Their team’s dedication and expertise are unmatched.” “Our operations have become more streamlined and efficient since partnering with STACKph. Their solutions truly add value.” At STACKph, we are dedicated to transforming your HR challenges into opportunities for success. Our mission is to empower your business with strategic HR solutions that drive growth and efficiency. Ready to 10X Your Operations? Reach out to us today and discover how we can help you achieve your goals.

My Staffwiz transcriptionists are the BEST! Very knowledgeable in medical terminology and dependable. Whenever I'm in need of another transcriptionist I wouldn't hesitate to take on another Staffwiz MT. StaffWiz (specifically Jerick O.) has been instrumental into the growth of our organization with the candidates that he has presented (and onboarded) for us. I personally was skeptical of hiring individuals that were going to be fully remote (and also living within another country), but the experience that Jerick has provided our organization makes me believe in the greater global economy and I couldn't be happier with the result. This is truly one of the best decisions that we have ever made for our organization. I would highly recommend StaffWiz to anyone that is looking for quality individuals to grow their organization. My Law firm gets a lot of inbound calls concerning immigration matters, we needed a couple of customer support reps to assist us with this. Staffwiz found a great team for us we are very happy with them. Staffwiz helps startups and growing businesses build high-performing remote teams, without the high costs. Our fully managed staffing solution covers sourcing, payroll, and HR for roles like customer service, sales, admin support, bookkeeping, marketing, and IT. Get the same quality talent as local hires, at up to 70% less. Wondering who a Wiz is? A Wiz is a BPO-trained professional who already knows your tools, your culture, and your standards, zero learning curve, fully managed by StaffWiz. You direct the work. We handle everything else. You’ve probably considered Upwork, Fiverr, or a local hire. Here’s how they actually stack up on what matters.

…until you speak with us. SupportNinja CEO Craig Crisler shares why all our partnerships start with alignment, and how we design every solution to support your goals today and evolve with you tomorrow. The Privacy-First Principle is our commitment to embedding privacy at the core of every intelligent system and AI-powered workflow we create. At SupportNinja, privacy and security aren’t just protected, they’re foundational. We move fast, with purpose. From day one, we align on your goals, build tailored solutions, and launch with speed, clarity, and momentum. Our hands-on, collaborative process is designed to help you scale with confidence. Here’s a typical launch plan for our Management-as-a-Service (MaaS) offering: We immerse ourselves in your customer journey, brand tone, and service goals. Together, we build a CX playbook that ensures we support your customers like your in-house team would. Our culture is built on a foundation of taking care of our own, investing in continued education and wellness, and developing skills, because we know you can’t pour from an empty cup. The natural result? You and your customers are well taken care of. Our care for people extends beyond our clients and employees. We support a local orphanage in the Philippines by helping to provide the necessary food, medical and learning programs for all of the children.

SupportNinja is a Philippines-based BPO partner that helps growing companies scale their customer experience operations without sacrificing quality or control. Operating from Quezon City, the company pairs trained customer support agents with AI-powered workflow tools to boost efficiency, surface actionable insights, and deliver consistent outcomes across the full customer journey. Their outsourcing model is built around alignment first, before any agent picks up a ticket, SupportNinja maps your brand tone, CX goals, and service standards into a shared playbook. Security and compliance are built into every engagement, not bolted on afterward. SupportNinja holds certifications including SOC 2 Type 2, PCI-DSS 4, HIPAA, and GDPR, and enforces strict PII redaction, role-based access controls, and a no cross-client data mixing policy. That makes them a practical choice for companies in regulated industries where data handling is non-negotiable. Their Management-as-a-Service model covers everything from onboarding and training through continuous performance optimization, so the partnership adapts as your business changes. Clients in gaming, healthcare, travel, and SaaS have used SupportNinja for customer support, back office operations, and broader outsourcing needs. Reach out to their team to explore what a call center Philippines partnership could look like for your organization.

SupportSave helps product and service-driven organizations deliver fast, reliable technical support through phone, email, and live chat. As a trusted technical support outsourcing partner, we enable U. S.-based businesses to scale efficiently, reduce operational costs, and provide 24/7 assistance without the burden of managing in-house teams. We provide end-to-end technical support outsourcing and IT helpdesk outsourcing solutions designed to resolve issues quickly and maintain system stability. Our skilled agents handle real-time troubleshooting, guided resolutions, and intelligent escalation management, ensuring every issue is addressed with speed and accuracy across all customer touchpoints. The result is measurable performance improvement: higher customer satisfaction (CSAT), reduced average handle time (AHT), and improved first-call resolution (FCR). With scalable support teams and structured processes, we help businesses build a cost-effective, high-performing support operation that grows with their needs. SupportSave delivers high-impact, 24/7 technical support outsourcing for growing businesses. We combine operational precision, domain expertise, and AI-powered tools to help you scale your support without scaling your costs. Our certified professionals bring years of real-world experience across telecom, healthcare, SaaS, and eCommerce. We build resilient support ecosystems that reduce downtime and improve resolution metrics. Every engagement starts with a deep understanding of your business model, tech stack, and growth goals. We design tailored support strategies, not one-size-fits-all packages.

You don’t pay until after you have selected your perfect outsourced staff members. We never “assign” staff, but we ensure you test and pick your ideal team members. SupportZebra is a SOC 2 Type 2 and PCI-DSS Level 1 certified BPO with dedicated support teams in the Philippines. We provide 24/7 customer support, technical support, content moderation, and back-office outsourcing for fast-growing SaaS, fintech, ecommerce, and healthcare companies. We pride ourselves in our ability to reliably wow customers time and time again. We provide this through our proven management structure. And feedback systems. When you work with us, you get access to proactive leadership as well as customer service support. Yes, SupportZebra maintains SOC 2 Type 2 compliance. Even with a lean customer-success team, working with a certified partner protects user data, satisfies enterprise-security questionnaires, and prevents compliance headaches as you scale. We have a full-time Data Privacy Officer and follow GDPR, CCPA, and other regional frameworks. Agents complete annual privacy training, devices are hardened and monitored, and we follow strict data-retention / deletion policies. Clients typically reduce cost-per-ticket by 30-50 percent, while improving CSAT/NPS and first-response times. Our churn-deflection workflows and expansion-signal tagging often lift net-revenue retention by 2–4 points within six months.

An AI-driven business transformation company delivering measurable business outcomes. We design, run, and automate the operations we transform – so our AI reaches production and keeps improving. Where digital engineering meets business operations. Designed and delivered for real impact. Most companies either build AI-led capabilities or run operations. Sutherland does both. We run complex, mission-critical processes for major global enterprises while engineering the AI-led solutions that sit within them. That closed loop is how we help clients move beyond AI pilots to reliable, governed, measurable outcomes that improve and scale over time. Sutherland embeds AI-led solutions into the workflows we already run and improve. Our advantage is the closed loop between engineering and operations. Real-world insights sharpen our solutions, and sharper solutions improve operational performance. We take responsibility across the full AI transformation journey. From strategy, data readiness, and engineering through deployment, operation, and scale – we help enterprises move from ambition to measurable business impact. We do not bring generic tools and solutions to our clients. We embed AI-led solutions into production workflows shaped by decades of operating experience, real process knowledge, and continuous improvement. Governance, human oversight, and domain expertise are built in from day one.

Our real time talk bots can operate 24 x 7, they speak like a human, think like a human for payment reminders, collections, sales, appointments and inbound customer service. See some samples here. Crissy and Talk Bpo were a valuable part of the wider APAC DR Team. As an MDR, her main duties involved sourcing leads from various platforms and passing them to BDRs and SDRs. During her tenure at Nintex, she always completed her work on time with a good amount of attention to detail. Often, she would also go above and beyond helping the wider team boost productivity in terms of pipeline generation. Thank you Crissy and look forward to touching base again in the future! I highly recommend Mike and Crissy from TALKBPO for their exceptional services as a Business Development Representatives (BDR) during my tenure as VP of Sales at Kryon. Mike displayed an outstanding understanding of our product and the go-to-market strategy, effectively translating this knowledge into generating quality leads for our sales team. His contributions were instrumental in bolstering our pipeline and driving revenue growth. It was a pleasure working alongside them, and I confidently endorse them for their outstanding BD skills. Thank you Mike, Crissy and the Talk Bpo team for your assistance of our last campaign. We felt your professional dedicated work during the entire project. We overcame obstacles together and received good results. Well done. I met Mike on the pre-sales stage of a solution that our company is interested into. Mike is a person that talks to his customers with a "heart". He genuinely listens to what his customer needs and always available for his customer in case you have inquiries or clarifications. He is a kind of a sales person that will tell you what will work and what will not work - doesn't hide anything from his customers. Mike even coached me and our leaders on how we will maximize the benefits of the solution. He is not a typical sales person that will say "okay, thanks for availing our solution. Bye! Don't contact me again". Our connection never ended after the project - this is how Mike is to his customers. It's been a pleasure working with you Mike.

High-level support for founders and C-suite. Travel, meetings, reports, and confidential task management. A typical in-house hire costs over $85,000/year fully loaded. A dedicated TAP VA starts at $12,000/year. Same quality. No overhead. The Philippines is the world's VA capital for a reason. Our professionals are highly educated, culturally aligned with North American business, and genuinely invested in your success, not just their paycheck. With 1000s of online virtual assistants to choose from, hiring can be more stressful than working alone. Thankfully, TAP is the obvious choice. Instead of hiring unreliable freelancers or unaffordable local staff, we empower you with a constant flow of support from our full-time team on TAP. We are passionate about service excellence and adding true value, with a proven track record for optimizing processes and driving efficiency. We are passionate about managing the nuts and bolts behind the scenes, so you can reclaim your time and productivity on the front line. No overhead, no office space, no benefits. Just results at a fraction of the cost. Multi-step vetting process. Only exceptional professionals make it onto our team.

TaskUs Antipolo delivers BPO Philippines services built for companies that need a partner capable of moving fast without losing quality. Operating out of the Antipolo site, the team handles content moderation at scale, customer support across multiple channels, and trust and safety work requiring fluency in hundreds of languages and thousands of local dialects. That depth of linguistic and cultural capability is what makes the difference for global platforms managing complex user communities. Clients including Meta, Chime, and Wix have publicly cited TaskUs for consistency, accountability, and the ability to scale without sacrificing the member or user experience. The outsourcing relationship is built on genuine cultural fit rather than transactional hand-offs, which is why partners describe it as working with one team rather than a vendor. Employee wellness is treated as an operational priority, not a side benefit. That focus translates to lower attrition and higher performance on the floor. If you are evaluating call center Philippines options or looking to move back office and customer experience functions offshore, the TaskUs Antipolo team is worth a conversation. Reach out to explore what a partnership could look like for your business.

TaskUs Ortigas - Phoenix in Pasig delivers BPO and digital transformation services built for companies that need outsourcing partners capable of handling complex, high-stakes work at scale. The team covers content moderation, trust and safety, customer support, and back office operations across hundreds of languages and thousands of dialects. That multilingual depth is a real operational advantage, particularly for technology platforms serving global audiences. As a call center Philippines option, TaskUs has built a reputation for cultural fit and accountability. Clients in fintech, social media, and SaaS have cited the team's consistency, quality, and ability to ramp without sacrificing performance. Wellness is also a stated operational priority, which tends to translate into lower attrition and more stable service delivery for partners running high-volume or emotionally demanding programs. If your business is evaluating customer support outsourcing or needs a BPO Philippines partner that can scale and adapt, the Ortigas - Phoenix site is a strong starting point. Connect with the team to discuss your use case and request a quote.