BPO for Technology & SaaS Companies

Origo BPO is a Philippines-based outsourcing partner purpose-built for fast-growing mid-market service companies that need to scale back-office operations without inflating their local payroll. From customer support and call center Philippines operations to full back-office management, Origo handles the entire call-to-cash cycle, including dispatch, billing, collections, and client communications, freeing your leadership team to focus on revenue and market share. What separates Origo from a standard BPO Philippines provider is how they operate. Rather than placing low-cost labor and stepping back, they build Value Creation Plans, co-manage dedicated remote teams, and tie their compensation directly to agreed KPIs. Their numbers reflect that accountability: a 67 Net Promoter Score, 96.3% staff retention, 95%+ service levels, and over one million service requests processed. Industries served include field service, SaaS, healthcare, and legal, and the Origo Academy keeps every team member improving continuously. If you are a mid-market executive looking to reduce overhead, improve EBITDA, and get an entire back office team operational in weeks rather than months, Origo is worth a direct conversation. Connect with their team or request a quote to see what dedicated outsourcing can do for your business.

When you hire offshore staff in the Philippines with Outsourced, you can save up to 75% of the costs compared to hiring locally. Outsourcing to the Philippines is an extremely cost-efficient strategy to grow and expand your business. With Outsourced, you can scale your organisation quickly, easily, and cost-effectively. Our AI-enhanced recruitment process and dedicated support team help you build a custom-fit offshore team, made up of the top 1% of talent in the Philippines. Your offshore staff operate during the working hours you define and are effectively an extension of your local team, just located remotely. You select the candidates you want on your team and they report to you daily, just like hiring locally. “I have been working with Outsourced for a few years now and I must say that they have been an invaluable partner for our business. Their dedication, expertise, and professionalism have truly exceeded my expectations.” "We have been so happy with the people they have brought on board we have decide to expand the operation. This is testament to the flexibility and determination of the Outsourced team who have been more like an extension of our company rather than a 3rd party." "Outsourced are an extremely professional organisation, easy to to do business with and lightening fast at sorting things out. The staff are super friendly with a 'can do' attitude. They also treat our team very well and we have no complaints (happy productive staff means a happy client)."

Upgrade your skills with expert AI and Generative AI Trainings designed for businesses, professionals, and students. Learn ChatGPT, machine learning, prompt engineering, automation, AI tools, and real-world applications through practical sessions, hands-on projects, and industry-focused guidance. Master Data Analytics and Machine Learning with industry-focused training programs. Learn data visualization, predictive analytics, Python, AI models, business intelligence, automation, and real-world machine learning applications through practical projects and expert-led sessions. Enhance decision-making with Data Visualization & Business Intelligence training. Learn dashboards, reporting, Power BI, Tableau, KPI analysis, data storytelling, and business insights to transform raw data into actionable strategies with practical, industry-oriented learning. Boost workplace efficiency with Excel and AI Powered Productivity & Presentation Trainings. Learn advanced Excel, automation, AI tools, smart reporting, data analysis, presentation design, and productivity techniques to improve business communication and decision-making skills. Build future-ready skills with Sustainability Trainings focused on ESG, green business practices, environmental awareness, energy efficiency, and sustainable development strategies. Learn practical approaches to improve corporate responsibility, compliance, and long-term business growth Advance your financial knowledge with Finance Trainings covering accounting, budgeting, financial analysis, taxation, investment planning, reporting, compliance, and business finance management. Gain practical skills through industry-focused learning, real-world case studies, and expert-led training sessions.

At Peak Outsourcing, we believe that every business has unique challenges and goals. That’s why we provide customized outsourcing solutions that align with your specific needs, whether you’re in healthcare, technology, telecom, retail, or any other industry. With a global reach and local expertise, we’re committed to delivering solutions that empower your business to succeed. Your dedicated onboarding manager collaborates with your team to fully understand your business needs, goals, and processes. Together, we’ll develop a customized roadmap and action plan that outlines team structure, project requirements, and timelines. Our sourcing team uses its extensive network and industry expertise to find, interview, and onboard the most qualified talent. We combine sourcing, headhunting, and rigorous testing to build a team that’s tailored to your business’s specific needs. Our training experts work closely with you to develop detailed training materials and operational guidelines. We ensure that the team is fully aligned with your company’s values, processes, and quality standards before we launch. Once your team is set up, we hit the ground running. Whether it’s customer support, back-office tasks, or technical services, our 100% dedicated teams work efficiently, consistently delivering on your KPIs and business goals. We don’t just stop at execution. Your customer success manager regularly monitors performance, reviews key metrics, and gathers feedback to continuously improve outcomes. Regular check-ins ensure that goals are met, and adjustments are made for constant optimization.

At Peak Outsourcing, we believe that every business has unique challenges and goals. That’s why we provide customized outsourcing solutions that align with your specific needs, whether you’re in healthcare, technology, telecom, retail, or any other industry. With a global reach and local expertise, we’re committed to delivering solutions that empower your business to succeed. Your dedicated onboarding manager collaborates with your team to fully understand your business needs, goals, and processes. Together, we’ll develop a customized roadmap and action plan that outlines team structure, project requirements, and timelines. Our sourcing team uses its extensive network and industry expertise to find, interview, and onboard the most qualified talent. We combine sourcing, headhunting, and rigorous testing to build a team that’s tailored to your business’s specific needs. Our training experts work closely with you to develop detailed training materials and operational guidelines. We ensure that the team is fully aligned with your company’s values, processes, and quality standards before we launch. Once your team is set up, we hit the ground running. Whether it’s customer support, back-office tasks, or technical services, our 100% dedicated teams work efficiently, consistently delivering on your KPIs and business goals. We don’t just stop at execution. Your customer success manager regularly monitors performance, reviews key metrics, and gathers feedback to continuously improve outcomes. Regular check-ins ensure that goals are met, and adjustments are made for constant optimization.

We place operators built to stay 3-5 years. We back you like an investor backs a company, all-in on your success. Finding great talent is hard. Finding talent that stays is harder. We handle both. Every Pearl hire completes our AI+ certification program before starting. They've practiced real workflows and built automation portfolios, so they hit the ground running on day one. Pearl hires consistently take ownership rather than just executing tasks - clients regularly find their hire identifying gaps and building systems they hadn't thought to ask for. The scope of work they handle is broader than most people expect, spanning executive support, operations, SDR programs, QA engineering, revenue cycle management, and patient care coordination. And they ramp quickly - most clients describe their hire as fully embedded and delivering real impact within the first few weeks. Read more in our case studies. Pearl is a managed remote staffing agency. We find, vet, and place full-time remote talent from the Philippines, Latin America, and South Africa with U. S.-based founder-led teams - then stay involved after the hire starts. Every client has ongoing support covering customer success, growth planning, compliance, and payroll. Most clients receive hand-picked candidate profiles within 24 hours of their first call, and many complete a hire in as few as 4 days. Cheaper agencies take higher margins, which means they pay their talent less and attract weaker candidates. Pearl pays almost double the industry average wage to the talent we place - which is why we get first pick of the strongest candidates, and why they stay. Our 90%+ client retention rate reflects that. The cost of a bad hire - restarting a search, re-onboarding, lost productivity - almost always exceeds any upfront savings.

Penbrothers helps companies build fully staffed teams in the Philippines without needing to set up a local entity. Their employer-of-record and staffing platform, headquartered in Makati, manages payroll, compliance, and HR administration so clients can stay focused on the actual work. The services span back office operations, IT outsourcing, and finance BPO, making Penbrothers a practical choice for businesses across different industries that want to shift functions offshore efficiently. For companies weighing BPO Philippines options, working with a platform that already handles the employment infrastructure cuts setup time considerably and reduces compliance risk. The outsourcing model here is built around giving clients real control over their teams, not just placing contractors. Ready to explore what this could look like for your business? Connect with Penbrothers to discuss your requirements and request a quote.

Piton Global gives businesses a practical way to handle customer support and back office work through outsourcing, without trading quality for cost savings. Based in Manila, they serve companies across multiple industries as a dedicated call center Philippines partner, with a track record of delivering consistent results. Their services span inbound and outbound customer support, lead generation, and a full range of back office functions. It is a combination that separates capable BPO Philippines providers from the rest. The company has received industry recognition for its approach to quality and service delivery. If your business is evaluating outsourcing options, Piton Global is worth a direct conversation. Reach out to request a quote or talk through what they can do for your team.

We build and manage high-performing teams in the Philippines, so you can focus on growth. Australian owned, Filipino managed. Globally competitive. Liam Bal is the Chairman and co-founder of Regent BP, an Australian-owned offshore staffing solutions company headquartered in Cebu, Philippines. Since founding the company, Liam has been the driving force behind Regent's vision to deliver high-quality, cost-effective business process outsourcing services that bridge Australian businesses with top-tier Filipino talent. Based in Australia, Liam brings a strong business acumen and a deep understanding of what Australian companies need from an offshore partner, reliability, transparency, and genuine service quality. His hands-on, founder-led approach has shaped Regent's culture from the ground up, fostering a people-first environment that values both its clients and its team members in Cebu. Under Liam's chairmanship, Regent BP has grown into a trusted outsourcing partner for businesses across Australia, offering tailored staffing solutions across a wide range of industries and functions. His vision continues to guide the company's expansion, ensuring Regent remains true to its founding principles while evolving to meet the demands of a dynamic global marketplace. Ana Marie's leadership is forged from nearly two decades of BPO experience. Since 2007, she's risen from frontline service to CEO, gaining an exhaustive understanding of how successful businesses operate. At Regent's helm, Ana Marie helps small businesses maximize potential through smarter, value-driven operations. Her mission: align Australian partners' visionary goals with top-tier Filipino talent.

Our team specializes in providing precise and reliable data annotation solutions to power AI and machine learning models. We handle image, video, text, and audio annotations with meticulous attention to detail, ensuring your algorithms are trained with the most accurate data. From bounding boxes to sentiment analysis, we deliver scalable, custom annotation services to meet your unique project needs. Our 3D LiDAR point cloud annotation services provide precise labeling to enhance your autonomous systems, robotics, and mapping projects. We excel in identifying objects, aiding in tasks like detection and mapping. Our image and video annotation services provide precise labeling for computer vision applications. We deliver high-quality annotations for object detection, classification, and action recognition with rapid turnaround times. Our keypoint annotation services provide precise labeling for critical points in images and videos, essential for tasks like pose estimation and object tracking. We ensure high-quality annotations tailored to your needs. Following the pilot, we'll provide a clear pricing proposal tailored to your project. Choose between a per-task or hourly rate. Ready to get started? Reach out to us now and let’s discuss your needs. We’ll work together to create the perfect solution for you.

Hire global talent without borders, legal risk, or delays. Whether you’re scaling quickly or entering new markets, Smart Outsourcing Solution (SOS) helps you build and manage high-performing remote teams, without the burden of setting up a local entity. An Employer of Record (EOR) is a global hiring solution that allows you to legally employ staff in other countries without creating a local company. The EOR becomes the legal employer, handling all compliance, payroll, contracts, and HR obligations, while you manage the day-to-day work. Using an Employer of Record allows companies to hire employees in new countries without establishing a local subsidiary. Whether you need one executive assistant or a 50-person development team, we help you hire, manage, and retain top offshore professionals. We offer: Martin helps founders build compliant remote teams in the Philippines and lead in AI search visibility. At SOS, he drives fast-track EOR solutions and Build-Operate-Transfer teams, drawing on a career in CX and digital transformation with global brands like Telstra, Vodafone, and Shell. Phil Murphy is a BPO and outsourcing leader with 30+ years’ experience across Australia, the Philippines, and the UK, including 12 years managing teams of up to 10,000 in the Philippines. As Co-Founder of Smart Outsourcing Solution, he delivers Employer of Record (EOR) and Contractor of Record (COR) services, helping global companies scale remote teams compliantly across travel, IT, banking and finance, telecommunications, energy, retail, and healthcare. Smart Outsourcing Solution (SOS) is trusted by startups, scaleups, and enterprises around the world. From fintech and SaaS to eCommerce and legal services, our clients rely on us to deliver compliant, high-performing offshore teams at scale.

Sourcefit helps companies worldwide build high-performing offshore and nearshore teams through staffing, EOR, and BPO solutions powered by modern workforce technology. Transparent cost-plus pricing and real-time team visibility let you scale faster, access top global talent, and stay fully compliant from day one. No startup fees, no locked-in contracts, and you review candidates before you commit. We receive 3x more applications than the industry standard (according to Jobstreet). Leverage our unmatched referral network and reach tens of thousands of candidates. No up-front fees, deposits, or locked-in contracts. We’ll recruit until you find the perfect fit. Your business is unique, so we offer flexible engagement frameworks. Choose from our tailored models or blend solutions to create the perfect fit for your team’s goals. Sourcefit releases MyFit HRIS tool and establishes secondary facilities to augment business continuity. Headcount nears 500. Sourcefit launches Knit – its proprietary all-in-one, AI-infused team management and engagement tool. Finally, clients have one AI-supercharged platform for all their people and process management tasks.