Verified providers · Technology
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BPO for Technology & SaaS Companies

133 verified companies

Technology BPO gives software companies an external product support desk, customer onboarding team, or trust and safety operation. It suits SaaS businesses scaling support alongside seat growth without scaling cost linearly. One of the largest provider groups in this directory serves this vertical, with trust and safety its fastest-growing segment.

SaaS buyers in particular come for the economics of scaling support alongside seat growth without scaling headcount cost linearly. The providers that serve them best run product-training programs measured in weeks, not days, and report resolution quality rather than handle time.

The companies below all serve technology clients, live from the verified directory, with services, team size, and contacts on each profile.

MicroSourcing - Picadilly BGC

Offshore Staffing
Taguig1000+4.5 · Google
Unclaimed

Scale smarter with dedicated teams that operate as an extension of your organization. With top-tier talent, enterprise-level infrastructure and transparent governance, MicroSourcing makes growth simple and sustainable. From individual roles to full-service delivery centers, we connect you with skilled professionals across the Philippines and Colombia. Our scalable-by-design model gives you complete control and keeps your teams focused on growth. Instead of a traditional outsourcing setup, your offshore team functions as a true extension of your organization. You choose the talent, set expectations and drive performance, while we handle the rest, recruitment, HR, facilities, IT, compliance and the infrastructure that keeps your team running smoothly. Every client, from growing businesses to global companies, benefits from the same enterprise-grade standards that govern MicroSourcing. Our ISO-certified systems, secure infrastructure and compliance frameworks ensure every delivery center meets top-tier benchmarks for data protection, quality and reliability. Work with some of the world’s most recognized brands and build a career that’s not a job, but an adventure. Our teams support international clients across industries, giving you the experience, skills and confidence to compete on the global stage, while building a fulfilling career based in Colombia or the Philippines. Start your next adventure by visiting our careers hub for vacancies, locations and more.

Offshore StaffingBack OfficeCustomer SupportIT Outsourcing+3

Movate Philippines Inc, McKinley Hill Cyberpark

Customer Support
Taguig4.1 · Google
Unclaimed

Movate Philippines Inc, located at McKinley Hill Cyberpark in Taguig, is the Philippine site of Movate, a company that describes itself as an applied AI services partner to enterprises. Buyers working with this location get customer support, technical support, and IT outsourcing delivery combined with AI consulting and implementation, so the account is set up to run day-to-day operations while also handling process automation and system integration work. Movate presents this combination as its core positioning: outsourced operations built on top of AI services rather than delivered as a separate, standalone offering. The services listed for this site cover customer support, technical support, IT outsourcing, CX transformation, AI consulting and implementation, Salesforce services, and data analytics. Movate's corporate materials describe these services as part of a wider set of practice areas, including AI-native engineering, data and insights, digital customer experience, enterprise product services, and AI-powered enterprise operations. These practice areas are delivered through a platform the company calls Mova iO, which it splits into engineering, operations, data, CX, and workforce components. Industries served from this site include retail, energy, technology, healthcare, and gaming. Movate's own site lists a wider client base across telecom, automotive, finance, manufacturing, consumer packaged goods, health and insurance, and sports and gaming, indicating the company works across both consumer-facing and enterprise B2B sectors rather than specializing in a single vertical. Movate organizes its delivery around Mova iO rather than around a single service line. The company describes the platform as connecting enterprise data, AI agents, engineering, and operations across client engagements, tying the CX transformation and AI consulting services on offer to that named internal system rather than to a set of separate, unconnected tools. For buyers comparing Taguig-based providers, Movate Philippines Inc combines standard customer support and IT outsourcing with AI consulting, Salesforce services, and data analytics under one delivery site, aimed at organizations that want their outsourced operations connected to AI-driven process work rather than run separately from it.

Customer SupportTechnical SupportIT OutsourcingCX Transformation+3

nXscale

Offshore Team Building
Makati City
Unclaimed

NXscale is a Makati City-based outsourcing and recruitment firm that helps businesses build dedicated offshore teams in the Philippines. The company takes a consultative approach, spending time upfront to understand each client's culture and specific hiring requirements before sourcing and screening candidates. Their process covers the full cycle: finding the right Filipino talent, presenting shortlisted candidates for client review, then managing onboarding and team setup so day-to-day operations can start without delay. Services include offshore team building, end-to-end recruitment, customer support staffing, marketing support, and HR onboarding. The team brings hands-on experience across tech, SaaS, finance, and BPO, with a track record of placing specialists for growth-stage startups and scaling companies. Clients have used nXscale to fill roles in marketing, customer support, and other business-critical functions, freeing up their in-house teams to stay focused on core priorities. For companies exploring BPO Philippines options or looking to build an offshore team without the usual friction, nXscale offers a practical, cost-efficient path to long-term talent. Reach out to discuss your requirements and get a custom outsourcing plan.

Offshore Team BuildingRecruitment & HiringCustomer SupportMarketing Support+2

One Outsource Direct Corporation (OODC)

Customer Support
Makati City201-5004.8 · Google
Unclaimed

One Outsource Direct Corp (OODC) is a leading BPO services provider based in the Philippines. Founded in 2003, the company has been helping growth-ready companies scale their business operations through managed customer services, RPO, shared services and back office support, and software development.

Customer SupportBack OfficeTechnical SupportVirtual Assistant+6

Open Access BPO

Customer Support
Manila1000+5.0 · Google
Unclaimed

For over a decade, Open Access BPO has empowered high-scaling brands to deliver top-tier CX. We achieve this through a flexible, boutique-style operating model that is tailored to your specific needs and integrates seamlessly with your culture, systems, and tools. Our approach combines exceptional talent with AI-driven workflows and technologies that enhance human expertise and drive measurable growth. Our agile, multilingual CX and back office solutions empower your organization to thrive amid today's fast-paced digital shifts, evolving customer expectations, and competitive global markets. These solutions enable you to adapt quickly and deliver consistently across every touchpoint, ensuring a seamless and personalized experience for your customers. At Open Access BPO, we combine human expertise with AI to deliver robust multichannel outsourcing solutions. Our process involves proactive data-driven CX support strategies, designed to meet diverse customer needs and fuel scalable growth in fast-evolving global markets. This unique blend of human and AI capabilities ensures that we deliver the best possible solutions for your business. By combining exceptional talent with agile, technology-driven processes, we empower brands to stay resilient and competitive in a constantly evolving world. This approach enables us to deliver future-ready CX and solutions that support your digital transformation and long-term growth. As a boutique outsourcing service provider, Open Access BPO is deeply committed to driving the growth of high-scaling enterprises across industries. Our customized solutions are scalable and future-ready, empowering your brand to keep pace with fast-moving markets. With this approach, your team can focus on core business priorities while we manage your customer experience and back office operations with efficiency and precision. Guided by agility and backed by AI-powered business strategy insights, our tailored solutions can pivot alongside your growth strategy. We protect your investment and deliver a measurable ROI, giving you the confidence to scale your business securely.

Customer SupportBack OfficeMultilingual SupportHealthcare BPO+2

Origo BPO

Back Office Operations
Clarkfield4.6 · Google4.2 · Glassdoor
Unclaimed

Origo BPO is a Philippines-based outsourcing partner purpose-built for fast-growing mid-market service companies that need to scale back-office operations without inflating their local payroll. From customer support and call center Philippines operations to full back-office management, Origo handles the entire call-to-cash cycle, including dispatch, billing, collections, and client communications, freeing your leadership team to focus on revenue and market share. What separates Origo from a standard BPO Philippines provider is how they operate. Rather than placing low-cost labor and stepping back, they build Value Creation Plans, co-manage dedicated remote teams, and tie their compensation directly to agreed KPIs. Their numbers reflect that accountability: a 67 Net Promoter Score, 96.3% staff retention, 95%+ service levels, and over one million service requests processed. Industries served include field service, SaaS, healthcare, and legal, and the Origo Academy keeps every team member improving continuously. If you are a mid-market executive looking to reduce overhead, improve EBITDA, and get an entire back office team operational in weeks rather than months, Origo is worth a direct conversation. Connect with their team or request a quote to see what dedicated outsourcing can do for your business.

Back Office OperationsCustomer SupportRemote Team StaffingBilling & Collections+2

Outsourced Philippines

IT Outsourcing
Manila1000+4.4 · Google
Unclaimed

When you hire offshore staff in the Philippines with Outsourced, you can save up to 75% of the costs compared to hiring locally. Outsourcing to the Philippines is an extremely cost-efficient strategy to grow and expand your business. With Outsourced, you can scale your organisation quickly, easily, and cost-effectively. Our AI-enhanced recruitment process and dedicated support team help you build a custom-fit offshore team, made up of the top 1% of talent in the Philippines. Your offshore staff operate during the working hours you define and are effectively an extension of your local team, just located remotely. You select the candidates you want on your team and they report to you daily, just like hiring locally. “I have been working with Outsourced for a few years now and I must say that they have been an invaluable partner for our business. Their dedication, expertise, and professionalism have truly exceeded my expectations.” "We have been so happy with the people they have brought on board we have decide to expand the operation. This is testament to the flexibility and determination of the Outsourced team who have been more like an extension of our company rather than a 3rd party." "Outsourced are an extremely professional organisation, easy to to do business with and lightening fast at sorting things out. The staff are super friendly with a 'can do' attitude. They also treat our team very well and we have no complaints (happy productive staff means a happy client)."

IT OutsourcingBack Office

Outsourcing Wise

Customer Support
Cebu51-200
Unclaimed

Outsourcing Wise is a Cebu-based provider of outsourced finance and accounting operations, working with businesses that want their books, reporting and financial consolidation handled by a dedicated team rather than in-house staff. Its service lines, as listed on its own site, are Managed Accounting (accounting, bookkeeping and finance operations), Financial Consolidation Services (transparent financial reporting and management intelligence) and Dashboard Reporting (KPI dashboards and business-intelligence reporting). Alongside the outsourced services, the company runs training programmes in AI, generative AI, data visualisation and business intelligence for businesses, professionals and students, and offers data-automation and analytics work for corporate clients. Buyers looking for a Philippine finance and accounting partner should ask about the managed accounting and consolidation services specifically, since the training side of the business is a separate offering.

Customer SupportBack Office

Pandr Outsourcing

Customer Support
Legazpi City, Philippines501-10004.2 · Google4.1 · Glassdoor
Dabbler

Pandr builds offshore teams and practical AI automations around the work established businesses need done. We design roles around real workloads, then recruit, onboard and support full-time professionals across finance, customer support, operations, sales, marketing and technical functions. Our Legazpi operation provides on-site leadership, HR, IT and ongoing support. Clients stay involved in hiring, set priorities and have clear visibility of performance. Where a workflow is repetitive, we can also design automation around it. The result is more capacity, better processes and lower fixed staffing costs, with control kept close to the business.

Customer SupportBack OfficeTechnical SupportVirtual Assistant+7

Peak Outsourcing

Customer Support
Makati City4.9 · Google
Unclaimed

At Peak Outsourcing, we believe that every business has unique challenges and goals. That’s why we provide customized outsourcing solutions that align with your specific needs, whether you’re in healthcare, technology, telecom, retail, or any other industry. With a global reach and local expertise, we’re committed to delivering solutions that empower your business to succeed. Your dedicated onboarding manager collaborates with your team to fully understand your business needs, goals, and processes. Together, we’ll develop a customized roadmap and action plan that outlines team structure, project requirements, and timelines. Our sourcing team uses its extensive network and industry expertise to find, interview, and onboard the most qualified talent. We combine sourcing, headhunting, and rigorous testing to build a team that’s tailored to your business’s specific needs. Our training experts work closely with you to develop detailed training materials and operational guidelines. We ensure that the team is fully aligned with your company’s values, processes, and quality standards before we launch. Once your team is set up, we hit the ground running. Whether it’s customer support, back-office tasks, or technical services, our 100% dedicated teams work efficiently, consistently delivering on your KPIs and business goals. We don’t just stop at execution. Your customer success manager regularly monitors performance, reviews key metrics, and gathers feedback to continuously improve outcomes. Regular check-ins ensure that goals are met, and adjustments are made for constant optimization.

Customer SupportBack OfficeData ManagementFinance & Accounting+3

PEAK Outsourcing Dumaguete

Customer Support
Dumaguete City4.7 · Google
Unclaimed

At Peak Outsourcing, we believe that every business has unique challenges and goals. That’s why we provide customized outsourcing solutions that align with your specific needs, whether you’re in healthcare, technology, telecom, retail, or any other industry. With a global reach and local expertise, we’re committed to delivering solutions that empower your business to succeed. Your dedicated onboarding manager collaborates with your team to fully understand your business needs, goals, and processes. Together, we’ll develop a customized roadmap and action plan that outlines team structure, project requirements, and timelines. Our sourcing team uses its extensive network and industry expertise to find, interview, and onboard the most qualified talent. We combine sourcing, headhunting, and rigorous testing to build a team that’s tailored to your business’s specific needs. Our training experts work closely with you to develop detailed training materials and operational guidelines. We ensure that the team is fully aligned with your company’s values, processes, and quality standards before we launch. Once your team is set up, we hit the ground running. Whether it’s customer support, back-office tasks, or technical services, our 100% dedicated teams work efficiently, consistently delivering on your KPIs and business goals. We don’t just stop at execution. Your customer success manager regularly monitors performance, reviews key metrics, and gathers feedback to continuously improve outcomes. Regular check-ins ensure that goals are met, and adjustments are made for constant optimization.

Customer SupportBack OfficeHealthcare BPOTechnical Support+3

Pearl Talent

Back Office
Manila51-2004.4 · Glassdoor
Unclaimed

Pearl Talent is a remote staffing agency that places pre-vetted talent into full-time roles for U. S. Founders and startups, sourcing candidates from the Philippines, Latin America, and South Africa. The company reports more than 1,200 hires placed for over 200 companies across the United States, with client retention above 90 percent. Buyers work with Pearl Talent to build out functions such as back office support and IT outsourcing without running their own sourcing and screening process. The roles Pearl Talent fills span several functions. On the operations side, this includes executive, virtual, and personal assistants, along with operations managers and business analysts. In customer support, placements include customer service representatives, customer success associates, and call center specialists. For technology and product teams, the roster covers AI engineers, full-stack developers, product managers, and project managers, alongside sales development representatives and account managers. Pearl Talent also places finance, HR, and legal staff such as bookkeepers, accountants, recruiters, and paralegals, plus creative and marketing hires including designers, copywriters, and SEO specialists. Pearl Talent's client base is organized around staffing for specific industries: consulting, ecommerce, finance, healthcare, legal, real estate, and technology. Its work with SaaS and fintech clients fits this pattern, since technology staffing is one of the industry categories the company lists on its own site. Operationally, Pearl Talent runs candidates through a five-stage vetting process and provides AI training before they start in a role. The company describes itself as remote-first, with team members located across more than 23 countries. Its listing here reflects a Manila-based presence within that wider staffing network, covering back office and IT outsourcing placements for SaaS and fintech clients. For companies looking to add remote back office or IT outsourcing capacity without building an internal recruiting function, Pearl Talent offers a vetted pipeline of full-time talent backed by a multi-country delivery network.

Back OfficeIT Outsourcing

Technology outsourcing: common questions

What buyers ask most when comparing technology providers in the Philippines.

01

What do Philippine BPOs do for SaaS companies?

Product support desks, customer onboarding, technical operations, and trust and safety work. The economics let SaaS buyers scale support alongside seat growth without scaling headcount cost linearly.

02

How long does product training take for a SaaS support team?

The providers that serve SaaS well run product-training programs measured in weeks, not days, and treat certification before go-live as standard. Short training promises usually predict shallow support quality.

03

What is trust and safety outsourcing?

Content moderation and platform-policy enforcement — reviewing user content, investigating abuse reports, and applying policy at scale. It is the fastest-growing technology-vertical service line among directory providers.

Browse BPO companies by industry

Terms that come up when comparing providers: SLA, KPI, AHT, CSAT, DSAT, QA, LOB, SME, POC, and BAU. Or read the full BPO glossary.

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