Verified providers · Technology

BPO for Technology & SaaS Companies

153 verified companies

Technology and SaaS clients are served by roughly 150 companies in this directory. The work is support-led — product support desks, customer onboarding, and technical operations — with a fast-growing trust and safety segment moderating content and enforcing platform policy.

SaaS buyers in particular come for the economics of scaling support alongside seat growth without scaling headcount cost linearly. The providers that serve them best run product-training programs measured in weeks, not days, and report resolution quality rather than handle time.

The companies below all serve technology clients, live from the verified directory, with services, team size, and contacts on each profile.

Lexmark Research & Development

IT Outsourcing
Cebu1000+AI-Ready
Verified

Lexmark Research & Development operates as a shared services and R&D center in Cebu, giving global businesses direct access to skilled Philippines-based teams across IT outsourcing, finance BPO, and back office operations. Whether you need technical support, financial processing, or customer support functions handled with precision, Lexmark brings the infrastructure and discipline of a technology-led organization to every engagement. Based in one of the Philippines' strongest outsourcing corridors, the Cebu operation is built to serve diverse industries, making it a practical choice for companies that want a single, capable partner rather than juggling multiple vendors. The team's roots in R&D mean processes are structured, documented, and built to scale, which matters when your back office work needs to stay accurate and consistent. If you're evaluating BPO Philippines options and want a provider with a technical foundation and genuine shared-services experience, Lexmark is worth a conversation. Reach out to learn what they can take off your plate.

IT OutsourcingFinance BPOBack Office

LogicBase Interactive, Ent.

Web Development
Cagayan De Oro City
Unverified

LogicBase Interactive is a digital services company based in Cagayan de Oro City, Philippines, helping businesses grow their online presence through web development, SEO, and content-driven marketing. Whether you need a high-performing website built from scratch or want to outsource your social media management and article writing to a dedicated team, LogicBase covers the full digital stack. Their in-house team works with WordPress, Joomla, Drupal, and custom PHP/MySQL builds, with every project optimized for speed and search rankings from day one. Virtual assistant services round out their outsourcing offer, giving clients a reliable back-office partner without the overhead of hiring in-house staff. They have delivered work for clients across advertising, restaurant, photography, and SaaS industries, with a 5-star rating across 15 client reviews. For businesses exploring BPO Philippines options or looking to outsource digital operations to a proven team in Mindanao, LogicBase is worth a conversation. Reach out for a free consultation to discuss your requirements.

Web DevelopmentSearch Engine OptimizationWeb DesignSocial Media Marketing+3

Loop Contact Solutions

Inbound Sales
Makati City
Unverified

Loop Contact Solutions is a call center Philippines provider that gives U. S.-market businesses a fully managed team at 50-75% below domestic staffing costs. Their Manila-based agents handle inbound and outbound sales, customer support, retention, and upsell and cross-sell programs, all from a professional office environment built for consistency. They serve clients across more than 15 industries, including e-commerce, technology, health and wellness, financial services, insurance, and telecommunications. The model is structured around accountability. Clients approve every agent before they go live, using voice samples and screening results. A dedicated manager owns results and communicates directly with the client. Call recordings, QA scores, and real-time dashboards make performance visible at all times. New teams typically go live within weeks of signing, with Loop handling recruiting, training, and setup. For companies evaluating BPO Philippines options for outsourcing customer support, sales, or back office functions, Loop Contact Solutions offers a clear alternative to high-cost domestic staffing without the quality trade-offs. Reach out to request a quote and see what a Philippines-based team could do for your revenue and retention numbers.

Inbound SalesOutbound SalesCustomer SupportCustomer Retention+2

ManilaPros

Back Office
Manila51-200
Verified

ManilaPros gives businesses a reliable path to high-quality remote staffing without the overhead of building in-house teams. Based in Manila, they focus on two things that most growing companies need urgently: customer support and back office operations. Whether you need agents handling inbound inquiries or staff managing data, admin, and internal processes, ManilaPros puts trained people to work fast. As a BPO Philippines provider, ManilaPros serves clients across multiple industries, meaning their teams are used to adapting quickly to different workflows, tools, and company cultures. Outsourcing to the Philippines has long been a practical move for cost efficiency and English-language proficiency, and ManilaPros is built to make that transition straightforward for buyers of any size. If you're evaluating call center Philippines options or looking to offload back office work so your core team can focus elsewhere, ManilaPros is worth a conversation. Reach out to discuss your requirements and get a quote.

Back OfficeCustomer Support

MicroSourcing

Back Office
Manila1000+AI-Ready
Verified

MicroSourcing is one of the Philippines' largest dedicated offshore staffing providers, giving businesses direct access to full-time remote teams without the overhead of building their own operations from scratch. Whether you need back office processing, IT outsourcing, or customer support, they staff and manage entire functions on your behalf, not just individual contractors. Based in Manila and operating across multiple industries, MicroSourcing handles the infrastructure, HR, and compliance so clients can focus on their core business. As a BPO Philippines operation at real scale, they are built to support companies that need consistent, reliable output from an outsourcing partner, not a trial-and-error staffing experiment. If you are evaluating call center Philippines options or need a back office team that can grow with your business, MicroSourcing is worth a direct conversation. Reach out to get a quote or discuss how their model fits your specific requirements.

Back OfficeIT OutsourcingCustomer Support

MicroSourcing - BGC Picadilly Star Building

Dedicated Offshore Staffing
Taguig1000+
Unverified

MicroSourcing gives businesses direct access to skilled offshore professionals in the Philippines and Colombia, without the complexity of setting up your own overseas operation. The model is built around client control: you choose the talent, set performance expectations, and run your team day-to-day, while MicroSourcing takes care of recruitment, HR, IT, facilities, and compliance in the background. It is outsourcing structured as a true extension of your organization, not a black-box BPO Philippines arrangement. The compliance credentials are enterprise-grade across every engagement. MicroSourcing holds ISO 27001 and ISO 9001 certifications, maintains HIPAA and PCI-DSS compliance, and runs CATO enterprise infrastructure, so businesses in regulated industries can expand offshore with confidence. More than 200,000 candidates have been screened to date, with over 8,000 professionals placed across 13 delivery locations. Sixty percent of clients started small and scaled their teams over time. From a single back office hire to a full call center Philippines delivery center, MicroSourcing's offshore staffing model adapts to where you are and where you want to go. Reach out to their team to discuss team size, roles, and a timeline that fits your growth.

Dedicated Offshore StaffingBack Office OutsourcingCustomer SupportIT Outsourcing+3

MicroSourcing - Eastwood 1880

Offshore Staffing
Quezon City1000+
Unverified

MicroSourcing gives businesses of any size direct access to skilled offshore teams in the Philippines and Colombia, without the overhead of building a foreign entity from scratch. As a BPO Philippines provider operating across 13 service delivery locations, MicroSourcing has screened more than 200,000 candidates and placed over 8,000 professionals with client organizations spanning multiple industries. The model is built around control. Clients choose their own talent, define performance standards, and manage day-to-day work, while MicroSourcing handles recruitment, HR, IT infrastructure, facilities, and compliance in the background. The company holds ISO 27001 and ISO 9001 certifications and meets HIPAA and PCI-DSS requirements, which makes it a practical outsourcing partner for businesses operating in regulated environments. From a single back office hire to a full delivery center, MicroSourcing scales with your organization. Sixty percent of current clients started with a small team and expanded over time. If you are evaluating offshore outsourcing options for customer support, technical roles, or operational functions, reach out to MicroSourcing to discuss what a dedicated team could look like for your business.

Offshore StaffingBack OfficeIT OutsourcingRecruitment Process Outsourcing+3

MicroSourcing - Picadilly BGC

Offshore Staffing
Taguig1000+
Unverified

MicroSourcing connects businesses with dedicated offshore professionals across the Philippines and Colombia, making it one of the most established operators in the BPO Philippines market. Their model is built around direct control: clients choose the people, set expectations, and manage performance, while MicroSourcing handles recruitment, HR, IT, facilities, and compliance behind the scenes. It is outsourcing without the loss of ownership. From individual specialist hires to full delivery centers, the company supports a wide range of functions including back office operations, IT outsourcing, customer support, and professional services. Over 60% of their clients started small and expanded over time, which reflects how well the model adapts as business needs change. With 13 service delivery locations and more than 8,000 professionals placed to date, the operation has the depth to scale alongside growing organizations. Compliance is enterprise-grade across the board: ISO 27001 and ISO 9001 certified, HIPAA and PCI-DSS compliant, with CATO infrastructure securing every delivery center. MicroSourcing is worth a conversation. Reach out to request a consultation and see what a dedicated offshore team can do for your business.

Offshore StaffingBack OfficeCustomer SupportIT Outsourcing+3

Monroe Consulting Group Philippines - Recruitment and Headhunting

Executive Search
Manila
Unverified

Monroe Consulting Group is an international executive search firm with offices across Asia and a strong presence in Manila, Philippines. Organizations that need to fill senior and mid-level roles, including those building BPO Philippines operations or expanding back office teams, turn to Monroe when conventional recruitment channels fall short. The firm's core work is headhunting and talent acquisition, with coverage across banking and financial services, healthcare, manufacturing, FMCG, mining, and technology. Monroe also supports employers through outplacement programmes and publishes market research that gives clients a sharper view of APAC hiring trends. That combination of search capability and market intelligence is useful for companies managing outsourcing partnerships or building distributed teams across the region. Monroe holds a 4.9 rating across more than 2,200 reviews, a consistent indicator of the quality of their candidate and client relationships. Their Manila office works in step with regional teams across Asia. To discuss a search mandate or explore how Monroe can support your hiring plans, connect with their team directly.

Executive SearchTalent AcquisitionHeadhuntingOutplacement Services+3

Movate Philippines Inc, McKinley Hill Cyberpark

Customer Support
Taguig
Unverified

Movate Philippines Inc, based in McKinley Hill Cyberpark, Taguig, is an AI-first BPO and IT services company that helps enterprises turn AI capabilities into measurable business outcomes. For businesses looking to outsource customer support, technical support, or digital transformation work to the Philippines, Movate brings a proven track record across retail, energy, technology, healthcare, and gaming sectors. Movate's delivery model covers AI-powered customer experience (CX), enterprise IT services, and Salesforce implementation, all supported by its proprietary Mova iO integration platform and modular AI Pods designed for specific business challenges. Clients from global MNCs in home improvement retail to leading music streaming platforms have reported real improvements in agent readiness, customer visibility, and sales efficiency after partnering with Movate. As a call center Philippines provider and AI-ready BPO, Movate combines technical depth with a people-first service model. Testimonials from long-term partners like Seagate and UiPath point to consistent performance, strong collaboration, and measurable results. If you are evaluating BPO Philippines options that go beyond traditional outsourcing, Movate is worth a closer look. Reach out to request a consultation.

Customer SupportTechnical SupportIT OutsourcingCX Transformation+3

nXscale

Offshore Team Building
Makati City
Unverified

NXscale is a Makati City-based outsourcing and recruitment firm that helps businesses build dedicated offshore teams in the Philippines. The company takes a consultative approach, spending time upfront to understand each client's culture and specific hiring requirements before sourcing and screening candidates. Their process covers the full cycle: finding the right Filipino talent, presenting shortlisted candidates for client review, then managing onboarding and team setup so day-to-day operations can start without delay. Services include offshore team building, end-to-end recruitment, customer support staffing, marketing support, and HR onboarding. The team brings hands-on experience across tech, SaaS, finance, and BPO, with a track record of placing specialists for growth-stage startups and scaling companies. Clients have used nXscale to fill roles in marketing, customer support, and other business-critical functions, freeing up their in-house teams to stay focused on core priorities. For companies exploring BPO Philippines options or looking to build an offshore team without the usual friction, nXscale offers a practical, cost-efficient path to long-term talent. Reach out to discuss your requirements and get a custom outsourcing plan.

Offshore Team BuildingRecruitment & HiringCustomer SupportMarketing Support+2

Open Access BPO

Customer Support
Manila1000+
Verified

Open Access BPO is a Philippines-based outsourcing provider that combines human expertise with AI-driven workflows to deliver customer experience and back office solutions for high-growth digital businesses. Operating from Makati and Davao in the Philippines, Las Vegas in the US, and Taipei, the company runs 24/7 operations across multiple time zones, serving clients in fintech, ecommerce, SaaS, healthcare, logistics, and telecommunications. The BPO Philippines services on offer span multilingual customer support, call center operations, and back office processing, built on data-driven processes that scale with client demand. A boutique operating model means each engagement is configured to fit the client's existing systems and culture rather than forcing a generic package. Security credentials back this up: Open Access BPO holds PCI DSS, GDPR, HIPAA, SOC 2, and ISO/IEC 27001:2022 certifications. For brands that need a call center in the Philippines with real flexibility and an AI-ready BPO foundation, Open Access BPO is a strong candidate. Connect with their team to request a quote and explore how the model fits your roadmap.

Customer SupportBack OfficeMultilingual SupportHealthcare BPO+2

Technology outsourcing: common questions

What buyers ask most when comparing technology providers in the Philippines.

01

What do Philippine BPOs do for SaaS companies?

Product support desks, customer onboarding, technical operations, and trust and safety work. The economics let SaaS buyers scale support alongside seat growth without scaling headcount cost linearly.

02

How long does product training take for a SaaS support team?

The providers that serve SaaS well run product-training programs measured in weeks, not days, and treat certification before go-live as standard. Short training promises usually predict shallow support quality.

03

What is trust and safety outsourcing?

Content moderation and platform-policy enforcement — reviewing user content, investigating abuse reports, and applying policy at scale. It is the fastest-growing technology-vertical service line among directory providers.