Healthcare BPO Companies in the Philippines

Concentrix is a Fortune 500 technology and services company with a major delivery center in Quezon City, making it one of the most established names in BPO Philippines. Organizations looking for customer support, technical assistance, or back office solutions at scale consistently turn to Concentrix for its global footprint and operational depth. From its Philippines base, Concentrix manages customer experience programs, sales support, content moderation, and data analytics for clients in technology, healthcare, financial services, and retail. The call center Philippines operations run across voice, chat, and digital channels, with teams equipped to work alongside AI-ready workflows that improve speed and quality of service. Concentrix earned a spot on the Fortune 500 for the third consecutive year and received Comparably recognition in 2026 for leadership and career development, reflecting a company that invests in its people as much as in client outcomes. If you are evaluating outsourcing partners that combine scale with a strong talent culture, connect with Concentrix to explore what a partnership could look like.

Concentrix is a global technology and services company that helps businesses run better customer experiences, from frontline call center Philippines operations to complex back office and digital support programs. With a major presence in Quezon City, Concentrix sits at the center of the Philippines' outsourcing industry, giving clients access to a trained, English-proficient workforce supported by AI-ready BPO infrastructure and a documented commitment to people-first culture. Their service portfolio covers customer support, technical support, analytics, and back office outsourcing across industries including financial services, healthcare, technology, and retail. Clients choose Concentrix when they need a BPO Philippines partner that can operate at scale, across time zones, and across multiple contact channels without sacrificing consistency. For companies evaluating outsourcing options in the Philippines, Concentrix offers the operational depth of a global provider with on-the-ground delivery in one of the world's top outsourcing destinations. Reach out to their team to discuss service scope and request a quote.

Concentrix is a Fortune 500 technology and services company with a well-established presence in the Philippines, including its Quezon City site at Eton Centris. Businesses that outsource to Concentrix get access to customer support, technical assistance, back-office processing, analytics, and digital operations, all delivered through a workforce recognized for performance and career development. The Quezon City location brings together trained agents and technology-driven processes, giving partners a reliable path to scalable outsourcing without the overhead of building in-house teams. Concentrix has earned a spot on the Fortune 500 three years running and received Comparably recognition in Q2 2026 for leadership and career growth excellence. If you are evaluating customer support or back-office outsourcing in the Philippines, Concentrix Eton Centris is a proven option. Reach out to request more information or discuss your requirements.

Concentrix is a Fortune 500 global technology and services company, and its Iloilo City delivery center brings that same enterprise-grade capability to the BPO Philippines market. For organizations looking to outsource customer support, technical assistance, or back-office operations, Concentrix offers the infrastructure, process discipline, and talent pipeline that come from operating at global scale. The Iloilo team operates within a company that has earned consecutive Fortune 500 rankings and recent Comparably recognition for leadership and career growth, two factors that directly affect service consistency for outsourcing clients. Lower attrition and strong management translate to fewer disruptions for the businesses that rely on this call center Philippines partner day to day. Concentrix handles a wide range of outsourcing engagements, from high-volume customer interactions to technology-enabled back-office work, making it a credible option for companies across sectors that need a proven BPO Philippines partner. Reach out to explore how Concentrix Iloilo can support your operations or to request a quote.

One partner to design, build, and run at scale. We don’t hand it back when it gets hard. Orchestrating human and AI capabilities for intelligent operations. Scalable, efficient, and built to perform. The industry has spent decades separating strategy, technology, and operations. One firm to consult. Another to build. Another to run. Clients absorb the risk of making them connect. We were built to close that gap. We invest in the areas that matter most to our clients, working closely to understand what they need, and collaborating with them until they see the results they need. One intelligent transformation partner from strategy to delivery. Billions of interactions. Decades of operational experience in environments where failure has consequences. With you all the way from the strategy to the moment it performs. Transformation doesn’t live in one part of your business. Neither do we. It runs through strategy, data, technology, and operations. And it needs a partner who can connect them all so it delivers.

Conduent Philippines gives businesses a proven path to cleaner operations, lower costs, and faster throughput across some of the most complex back office and compliance-heavy work out there. Based in Quezon City, the team handles healthcare BPO, finance BPO, and broad back office outsourcing for clients who need accuracy and consistency at scale. The healthcare side covers the detail-intensive work that slows internal teams down, from claims processing to administrative workflows. On the finance side, they take on the transactional volume that ties up in-house staff. It is the kind of BPO Philippines offer that suits mid-to-large organisations looking to hand off critical processes without sacrificing control. Conduent has a long track record in business process services across healthcare, transportation, and customer experience, which means they bring sector knowledge, not just headcount, to every engagement. If you are scoping out outsourcing options and want a partner that already understands your industry's rules and pressures, reach out to Conduent Philippines and start the conversation.

Top Philippines talent in an unmatched workplace, seamlessly integrated with your team. We handle recruitment, compliance, HR and IT to build a team that grows with you. Exceptional people, empowered by the right technology. We invest in AI tools, continuous learning and modern ways of working to help our teams deliver smarter, more productive outcomes for your business. “ConnectOS have the local know-how, deep experience and high levels of accreditation to establish an offshore team at speed. However, it was their understanding of our unique business requirements and longer-term strategy that set them apart. They sought to develop an intimate engagement with us, providing valuable guidance on the optimum structure and skillset of the team. Further, ConnectOS’ access to great talent in a referral-based market is second-to-none.” “LMG’s offshore teams support over 6,000 brokers and advisers,so maintaining staff engagement is critical. We couldn’t be happier with the way ConnectOS transitioned and further supported our ramp to a strong team of over 200. We partnered with ConnectOS because they’re a top-rated ‘employer of choice’, a certified Great Place to Work and also provided us with the operational flexibility needed to service our customers.” “We partnered with ConnectOS to deliver a critical org-wide IT project. We required temporary resourcing, and ConnectOS were able to help us source and activate that additional capability at speed. Critically, the people we sought needed to combine excellent communication skills with technical expertise, as they were tasked with speaking to everyone from our company chairman to our receptionist. The result was a successful IT migration project, delivered on time and on budget.” “We invested in Integrated Resourcing to improve our service delivery and reduce costs by 60% – but we’ve achieved so much more than that. Our team’s performance and responsiveness is second-to-none and I have no doubt that ConnectOS’ focus on workplace culture employee wellbeing has a lot to do with that. ConnectOS has helped us demonstrate greater value to the wider business, including increased productivity and higher levels of engagement across the entire IT department.”

Delivering top-tier offshore professionals with the full support and compliance coverage of a U. S. Partner. Dedicated offshore and nearshore support teams, hired based on your specific requirements. Start with as little as 1 full time employee and grow as you need. “Connext’s services in providing our business with a talented employee were unmatched. We have worked with four different outsourcing companies and no one can perform to the level of Connext.” “The Connext team is extremely helpful in securing exceptional talent for roles we needed support filling. The staffing has been a significant for our practice.” “Working with Genavie from the Connext team has been great, everyone loves collaborating with her. It’s one of the key reasons our expansion conversation is happening. Connext is the best ‘Google search’ I’ve ever done!” “I’ve worked with several accounting support teams in the Philippines at my previous workplace, and I can wholeheartedly say that you folks are the best I’ve ever worked with. Thank you for all you do for us!”

Convey Health Solutions Philippines has spent 25 years helping Medicare, Medicaid, exchange, and commercial health plans improve operational performance. With more than 2,500 employees and over 2.2 billion transactions processed annually, the company delivers technology, analytics, and advisory services that cover the full member lifecycle, from initial enrollment through long-term retention. The outsourcing capabilities include member enrollment processing, CMS-compliant automation, risk adjustment and analytics (Top 3 KLAS-rated), health information management, and pre-enrollment support. Health plans can scale back office and call center Philippines resources up or down to match demand, particularly during open enrollment periods. The depth of domain knowledge in government-sponsored healthcare is a core differentiator that is difficult to replicate with generalist BPO Philippines providers. Nineteen percent of Medicare lives in the U. S. Are served through Convey's solutions, a figure that reflects the scale and trust built over decades in this space. For health plans evaluating outsourcing options that require strict regulatory compliance and proven member engagement, Convey brings both the operational infrastructure and the healthcare-specific expertise. Contact them to discuss how their solutions can improve your plan's performance.

Creative Connections & Commons Inc. (CCC) is a professional translation and localization company based in Davao City, Philippines, serving clients across more than 50 languages. Businesses that need accurate, culturally adapted content, multilingual customer support, or AI training data can rely on CCC as a single outsourcing partner across industries including legal, medical, technical, and marketing. CCC's service range goes well beyond standard translation. The company handles manga translation, typesetting, and localization for publishers; game localization for international markets; and end-to-end multilingual AI data services covering conversational datasets, speech collection, MTPE, and domain-specific corpora for LLM and voice assistant development. Customer support is available via email, chat, and voice, making CCC a capable BPO Philippines partner for companies that need multilingual front-line coverage without building an in-house team. With a certified, quality-assured process and a client-first approach, CCC brings the precision that regulated industries demand alongside the flexibility that creative and tech sectors need. Reach out to discuss your language or outsourcing requirements and request a quote.

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Datamatics Philippines is the Philippine delivery arm of Datamatics, providing AI-enabled customer experience, back-office and business process management, finance and accounting, healthcare processing, technical support, analytics, and digital/IT managed services to global enterprises. Its Philippine operations combine skilled human teams with automation, Generative AI, and Agentic AI to deliver scalable customer support and digital operations.