Verified providers · Healthcare
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Healthcare BPO Companies in the Philippines

154 verified companies

A healthcare BPO runs the administrative machinery of care — medical billing and coding, claims processing, revenue cycle management, and patient support lines — for providers, payers, and health-tech companies. Most of the work is US-facing, and healthcare is the largest industry vertical in this directory.

The vertical rewards specialisation. HIPAA-compliant operations, certified coders, and payer-specific claims experience separate genuine healthcare providers from generalists with a healthcare logo row. The strongest firms here run nursing-informed clinical support desks alongside the administrative stack.

Every company below serves healthcare clients and comes live from the verified directory. Profiles carry services, team size, and contact details.

Clark Outsourcing- Bacolod City

Remote Staffing
Bacolod
Unclaimed

Clark Outsourcing is a full-service BPO Philippines company built specifically for small and mid-sized businesses that need reliable, cost-effective offshore teams. American-owned and operating from the Clark Freeport Zone, a former US Air Force base with strong infrastructure and a deep talent pool, the company delivers remote staffing, seat leasing, and a Build-Operate-Transfer model that gives clients a clear path to owning their own Philippine operation. The service range is broad: call center and customer support, back office administration, medical billing and transcription, finance and accounting, software development, digital media, and engineering including AutoCAD work. Rather than cycling through contractors, Clark Outsourcing focuses on staff retention through investment in workplace culture and modern facilities, which translates directly to consistent output and lower turnover for clients. With affiliate offices in the US, UK, Australia, and Georgia, the company has the global reach to support international campaigns at scale. If you are evaluating outsourcing options and want a partner whose results are tied to yours, contact Clark Outsourcing to discuss your requirements and request a quote.

Remote StaffingSeat LeasingCall Center ServicesMedical Billing & Transcription+3

Cognizant Iloilo

IT Outsourcing
Iloilo1000+
Unclaimed

Cognizant's Iloilo center gives businesses access to IT outsourcing, back office operations, and finance BPO services from one of the most established names in the industry. For companies looking to outsource to the Philippines without sacrificing quality or accountability, this is a serious option worth considering. The Iloilo facility handles a range of work, from technical IT functions to finance and accounting processes and general back office support. Whether you're exploring BPO Philippines options for the first time or looking to consolidate outsourcing with a proven provider, Cognizant Iloilo is worth a closer look. Connect with their team to discuss your requirements and see how their Iloilo operations can support your goals.

IT OutsourcingBack OfficeFinance BPO

Cognizant Philippines

IT Outsourcing
Manila1000+4.4 · Google
Unclaimed

Cognizant Philippines gives businesses a direct path to modernizing how they operate, without the cost and complexity of building those capabilities in-house. Based in Manila, Cognizant delivers IT outsourcing, back office processing, and finance BPO services to clients across a wide range of industries. It brings consulting-grade thinking to the outsourcing model, helping clients rearchitect processes rather than simply offload them. The team handles everything from back office functions to technology transformation, with the depth to address real operational complexity. Companies evaluating BPO Philippines providers will find that Cognizant offers more than the typical call center Philippines model. Customer support is one piece of a much larger capability set here, backed by global delivery infrastructure and serious technology expertise. Reach out to explore how they can support your outsourcing strategy.

IT OutsourcingBack OfficeFinance BPO

Cognizant Philippines - Science Hub Tower 4

IT Outsourcing
Taguig1000+4.2 · Google
Unclaimed

Cognizant Philippines brings enterprise-grade technology and business process expertise to companies looking for reliable outsourcing in the Philippines. Operating from Science Hub Tower 4 in Taguig, this location is part of Cognizant's global delivery network, which means clients get access to deep engineering talent and proven AI-enabled workflows without building it in-house. The team specializes in connecting AI capabilities to real business outcomes, covering IT outsourcing, back office operations, customer support, and digital engineering. Whether you need a call center Philippines presence, end-to-end BPO Philippines delivery, or specialized technical support, Cognizant's Taguig hub is equipped to handle complex, high-volume programs across multiple industries. If you're evaluating BPO partners in the Philippines and want a provider with global infrastructure and a strong local team, Cognizant Philippines is worth a direct conversation. Reach out to discuss your requirements and request a quote.

IT OutsourcingCustomer SupportBack OfficeTechnical Support+3

Concentrix

Customer Support
Quezon City1000+4.5 · Google3.9 · Glassdoor
Unclaimed

Concentrix is a Fortune 500 technology and services company with a major delivery center in Quezon City, making it one of the most established names in BPO Philippines. Organizations looking for customer support, technical assistance, or back office solutions at scale consistently turn to Concentrix for its global footprint and operational depth. From its Philippines base, Concentrix manages customer experience programs, sales support, content moderation, and data analytics for clients in technology, healthcare, financial services, and retail. The call center Philippines operations run across voice, chat, and digital channels, with teams equipped to work alongside AI-ready workflows that improve speed and quality of service. Concentrix earned a spot on the Fortune 500 for the third consecutive year and received Comparably recognition in 2026 for leadership and career development, reflecting a company that invests in its people as much as in client outcomes. If you are evaluating outsourcing partners that combine scale with a strong talent culture, connect with Concentrix to explore what a partnership could look like.

Customer SupportTechnical SupportBack Office OperationsContent Moderation+3

Concentrix - A Business Services Company

Customer Support
Quezon City1000+2.9 · Google
Unclaimed

Concentrix is a global technology and services company that helps businesses run better customer experiences, from frontline call center Philippines operations to complex back office and digital support programs. With a major presence in Quezon City, Concentrix sits at the center of the Philippines' outsourcing industry, giving clients access to a trained, English-proficient workforce supported by AI-ready BPO infrastructure and a documented commitment to people-first culture. Their service portfolio covers customer support, technical support, analytics, and back office outsourcing across industries including financial services, healthcare, technology, and retail. Clients choose Concentrix when they need a BPO Philippines partner that can operate at scale, across time zones, and across multiple contact channels without sacrificing consistency. For companies evaluating outsourcing options in the Philippines, Concentrix offers the operational depth of a global provider with on-the-ground delivery in one of the world's top outsourcing destinations. Reach out to their team to discuss service scope and request a quote.

Customer SupportTechnical SupportBack OfficeAnalytics & Insights+2

Concentrix Eton Centris

Customer Support
Quezon City1000+4.5 · Google
Unclaimed

Concentrix is a Fortune 500 technology and services company with a well-established presence in the Philippines, including its Quezon City site at Eton Centris. Businesses that outsource to Concentrix get access to customer support, technical assistance, back-office processing, analytics, and digital operations, all delivered through a workforce recognized for performance and career development. The Quezon City location brings together trained agents and technology-driven processes, giving partners a reliable path to scalable outsourcing without the overhead of building in-house teams. Concentrix has earned a spot on the Fortune 500 three years running and received Comparably recognition in Q2 2026 for leadership and career growth excellence. If you are evaluating customer support or back-office outsourcing in the Philippines, Concentrix Eton Centris is a proven option. Reach out to request more information or discuss your requirements.

Customer SupportTechnical SupportBack OfficeDigital Operations+3

Concentrix Iloilo

Customer Support
Iloilo1000+4.6 · Google
Unclaimed

Concentrix is a Fortune 500 global technology and services company, and its Iloilo City delivery center brings that same enterprise-grade capability to the BPO Philippines market. For organizations looking to outsource customer support, technical assistance, or back-office operations, Concentrix offers the infrastructure, process discipline, and talent pipeline that come from operating at global scale. The Iloilo team operates within a company that has earned consecutive Fortune 500 rankings and recent Comparably recognition for leadership and career growth, two factors that directly affect service consistency for outsourcing clients. Lower attrition and strong management translate to fewer disruptions for the businesses that rely on this call center Philippines partner day to day. Concentrix handles a wide range of outsourcing engagements, from high-volume customer interactions to technology-enabled back-office work, making it a credible option for companies across sectors that need a proven BPO Philippines partner. Reach out to explore how Concentrix Iloilo can support your operations or to request a quote.

Customer SupportTechnical SupportBack OfficeData Management+2

Concentrix Philippines

Customer Support
Manila1000+4.5 · Google
Unclaimed

Concentrix Philippines is the Manila-based delivery site of Concentrix, a global technology and services company that designs, builds, and runs outsourced customer experience, back-office, and technology operations for large enterprises. Buyers working with this site get access to a global services organization operating at enterprise scale, with local delivery staffed at more than 1,000 employees. The services described on the Concentrix website span several practice areas. Under revenue growth, the company covers B2B sales, B2C sales, marketing, and collections. Under experience optimization, it covers customer care, technical support, and voice-of-the-customer programs. Under enterprise protection, it covers trust and safety, data and AI support, cybersecurity, and financial crime and compliance. Under operational productivity, it covers finance and accounting. These map to the customer support, back-office, and IT outsourcing services already listed for this site. The company's industries page lists Automotive; Banking, Financial Services and Insurance; Energy and Utilities; Government and Public Sector; Healthcare; Media and Communications; Retail and Ecommerce; Technology and Consumer Electronics; and Travel, Transportation and Tourism as the sectors it serves. This range overlaps with the ecommerce, fintech, healthcare, and logistics focus already listed for the Manila site, and points to an enterprise and regulated-industry client base. Concentrix, the global company this site operates under, states it handles billions of human and AI interactions a year, works with more than 160 Fortune 500 companies, and supports more than 1,000 clients running AI in production. It reports more than 300 patents and proprietary technologies, holds ISO 42001:2023 certification for AI governance, and has been named a Leader by NelsonHall for AI transformation. For outsourcing buyers evaluating providers in the Philippines, Concentrix Philippines brings the customer support, back-office, and IT outsourcing services listed above, backed by a global organization with established AI governance credentials and experience across regulated industries such as banking, healthcare, and ecommerce.

Customer SupportBack OfficeIT Outsourcing

Conduent Philippines

Back Office
Quezon City1000+4.0 · Google
Unclaimed

Conduent Philippines gives businesses a proven path to cleaner operations, lower costs, and faster throughput across some of the most complex back office and compliance-heavy work out there. Based in Quezon City, the team handles healthcare BPO, finance BPO, and broad back office outsourcing for clients who need accuracy and consistency at scale. The healthcare side covers the detail-intensive work that slows internal teams down, from claims processing to administrative workflows. On the finance side, they take on the transactional volume that ties up in-house staff. It is the kind of BPO Philippines offer that suits mid-to-large organisations looking to hand off critical processes without sacrificing control. Conduent has a long track record in business process services across healthcare, transportation, and customer experience, which means they bring sector knowledge, not just headcount, to every engagement. If you are scoping out outsourcing options and want a partner that already understands your industry's rules and pressures, reach out to Conduent Philippines and start the conversation.

Back OfficeHealthcare BPOFinance BPO

ConnectOS Philippines

IT & Technical Support
Mandaluyong City1000+4.9 · Google
Unclaimed

Top Philippines talent in an unmatched workplace, seamlessly integrated with your team. We handle recruitment, compliance, HR and IT to build a team that grows with you. Exceptional people, empowered by the right technology. We invest in AI tools, continuous learning and modern ways of working to help our teams deliver smarter, more productive outcomes for your business. “ConnectOS have the local know-how, deep experience and high levels of accreditation to establish an offshore team at speed. However, it was their understanding of our unique business requirements and longer-term strategy that set them apart. They sought to develop an intimate engagement with us, providing valuable guidance on the optimum structure and skillset of the team. Further, ConnectOS’ access to great talent in a referral-based market is second-to-none.” “LMG’s offshore teams support over 6,000 brokers and advisers,so maintaining staff engagement is critical. We couldn’t be happier with the way ConnectOS transitioned and further supported our ramp to a strong team of over 200. We partnered with ConnectOS because they’re a top-rated ‘employer of choice’, a certified Great Place to Work and also provided us with the operational flexibility needed to service our customers.” “We partnered with ConnectOS to deliver a critical org-wide IT project. We required temporary resourcing, and ConnectOS were able to help us source and activate that additional capability at speed. Critically, the people we sought needed to combine excellent communication skills with technical expertise, as they were tasked with speaking to everyone from our company chairman to our receptionist. The result was a successful IT migration project, delivered on time and on budget.” “We invested in Integrated Resourcing to improve our service delivery and reduce costs by 60% – but we’ve achieved so much more than that. Our team’s performance and responsiveness is second-to-none and I have no doubt that ConnectOS’ focus on workplace culture employee wellbeing has a lot to do with that. ConnectOS has helped us demonstrate greater value to the wider business, including increased productivity and higher levels of engagement across the entire IT department.”

IT & Technical SupportFinance & AccountingCustomer SupportVirtual Assistant & Admin+3

Connext Global Solutions

Back Office
Manila201-5001.0 · Google4.2 · Glassdoor
Unclaimed

Connext Global Solutions is an offshore staffing and outsourcing provider with operations in Manila, serving businesses across the United States, Canada, Singapore and Europe. Established in 2014, the company connects small and mid-sized businesses with offshore professionals in finance, healthcare, customer service, IT and marketing, positioning itself as an alternative to setting up a foreign subsidiary. Buyers get access to vetted offshore staff along with the recruiting, facilities and compliance work that normally comes with building an overseas team. The service lineup covers back office support and administrative teams for general business functions, financial services work such as bookkeeping, payroll management, and AP/AR specialists and CPAs, and healthcare support spanning revenue cycle management and patient scheduling. Beyond these core lines, Connext structures its offshore arrangements around workforce models including Employer of Record for payroll, benefits and legal compliance, custom recruiting with sourcing and screening, co-management through country- and function-specific managers, and support for transitioning independent contractors into full-time roles. On the listing, Connext is tagged for fintech, healthcare and logistics, consistent with a client base the company describes as small and mid-sized businesses across North America and Europe seeking offshore finance, healthcare and operational support without managing an entity abroad. Operationally, Connext describes itself as veteran-owned and operated, with leadership spread across five countries and delivery operations in the Philippines, Colombia, Mexico and India. Facilities are presented as SOC 2 Type 2 certified, with IT security and equipment standards built into the offshore setup rather than left to the client to arrange. For companies evaluating an offshore partner in Manila, Connext Global Solutions offers a staffing model that bundles finance, healthcare and back office talent with the compliance and facilities infrastructure needed to run an offshore team.

Back OfficeFinance BPOHealthcare BPO

Healthcare outsourcing: common questions

What buyers ask most when comparing healthcare providers in the Philippines.

01

What healthcare work is outsourced to the Philippines?

Medical billing and coding, claims processing, revenue cycle management, prior authorisation, and patient support lines — mostly US-facing. Some providers also run nursing-informed clinical support desks alongside the administrative stack.

02

Are Philippine healthcare BPOs HIPAA compliant?

Serious healthcare providers are, and will show audit evidence: signed BAAs, access controls, and workforce training records. Treat HIPAA posture as a gating question, not a checkbox — generalist firms with a healthcare logo row often fail it.

03

Do providers here employ certified medical coders?

The specialised ones do — AAPC or AHIMA certification is the marker to ask for, along with payer-specific claims experience. Certification density is a strong proxy for how deep a provider's healthcare practice really runs.

Browse BPO companies by industry

Terms that come up when comparing providers: SLA, KPI, AHT, CSAT, DSAT, QA, LOB, SME, POC, and BAU. Or read the full BPO glossary.

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