Verified providers · Financial Services

Financial Services BPO in the Philippines

190 verified companies

Taken together, banking, fintech, and insurance clients account for one of the deepest verticals in this directory — well over 150 companies serve financial services in some form. Fintech is the growth engine: KYC review, fraud and dispute operations, and customer support for digital-first finance brands.

Regulated work shapes the buying criteria. Data-security posture, audit trails, and attrition control matter more here than in any other vertical, and the providers that thrive have built compliance into operations rather than bolting it on for sales calls.

All companies below serve financial services clients and are drawn live from the verified directory, with services, size, and contact details per profile.

SPLACE BPO

Managed Staffing
Davao City
Unverified

Splace BPO is a Philippines-based outsourcing provider that has supported growing companies since 2017 across six countries, including the US, Australia, the UK, Canada, the Netherlands, and New Zealand. Operating from a CCAP-accredited facility in Davao City, the company offers three core solutions: managed staffing pods for teams that need a fully run offshore operation, workforce extension for employer-of-record and contractor support, and seat leasing for clients managing their own staff on-site. Service areas cover finance and accounting, technical support, customer experience, back-office operations, and revenue operations, with active client deployments in e-commerce, fintech, healthcare technology, legal tech, and SaaS. Unlike enterprise BPO Philippines providers that start at 500 seats, Splace BPO works with teams scaling from as few as 5 FTEs, with no locked contracts and no enterprise minimums. Their EOR service delivers an employment contract within 72 hours of signing and handles SSS, PhilHealth, and Pag-IBIG enrollment on day one, backed by a 99% statutory compliance rate and Philippine labor counsel on retainer. If you are evaluating offshore call center Philippines options or need a structured back-office operation without the complexity of a large enterprise BPO, Splace BPO is a practical starting point. Reach out through their website to discuss your requirements.

Managed StaffingFinance & AccountingTechnical SupportCustomer Support+2

Staff Outsourcing Solutions

Customer Support
Cebu City
Unverified

Staff Outsourcing Solutions is a Cebu City-based BPO Philippines provider built to help businesses scale without the overhead. The company serves clients across IT, eCommerce, healthcare, telecommunications, travel and tourism, and financial services, delivering back office support, customer support, and industry-specific outsourcing through dedicated teams. As a call center Philippines partner, Staff Outsourcing Solutions focuses on matching the right people to the right processes. Whether you need specialized healthcare administration, accurate accounting and financial management, or responsive customer-facing support for an eCommerce or telecom operation, the company structures its teams around your workflow rather than a generic template. Based in one of the Philippines' most established outsourcing hubs, Staff Outsourcing Solutions is positioned to support growing businesses that need reliable, scalable capacity. If you're evaluating outsourcing options, reach out to request a quote or discuss how their teams can fit into your operations.

Customer SupportHealthcare BPOFinance & AccountingIT Outsourcing+2

Staffwiz LLC

Customer Support
Makati, Philippines
Unverified

StaffWiz is a Philippines-based remote staffing agency that places pre-vetted, full-time BPO professionals in 14 days or less. ISO certified and women-owned, the company connects clients with dedicated remote staff across more than 40 roles, with average payroll savings of 70% versus equivalent local hires. Every placement, called a "Wiz," is a BPO-trained professional fully managed by StaffWiz from day one. Clients direct the work; StaffWiz handles HR, payroll, and ongoing oversight. Services cover customer support, healthcare BPO, back office operations, finance and accounting, virtual assistance, and sales outsourcing. Clients span healthcare, legal, finance, real estate, e-commerce, and consulting, making StaffWiz a practical outsourcing Philippines partner for businesses scaling across multiple sectors. StaffWiz carries a 4.9/5 client rating and backs every placement with a 90-day free replacement guarantee. No setup fees, no long-term contracts. Whether you need call center Philippines support or specialized back-office coverage, StaffWiz confirms exact pricing before you commit. Reach out today to get your role scoped and priced within one business day.

Customer SupportHealthcare BPOBack OfficeFinance & Accounting+2

Stark Asia Solutions

Recruitment Process Outsourcing
Makati City
Unverified

Stark Asia Solutions is a Philippine-based recruitment and outsourcing partner built for companies that need dependable, high-quality talent across BPO, healthcare, financial services, IT, and executive roles. Operating from Makati City with active placement coverage across Metro Manila, Cebu, Davao, Iloilo, Bacolod, and eight other Philippine locations, SASI gives clients reach into a national talent pool without the overhead of managing it themselves. The team has earned recognition as a top-three preferred partner by 80% of its clients and has held trusted-vendor status with recruitment partners since 2019. Whether the need is front-line customer support for UK financial accounts, healthcare care specialists, mortgage processing leadership, or senior telecommunications engineers, Stark Asia handles sourcing, vetting, and placement with a focus on speed and transparency. For businesses looking to outsource operations or scale their Philippine workforce, Stark Asia Solutions brings the relationships, regional reach, and process discipline to make it happen. Reach out to discuss your hiring requirements or request a quote.

Recruitment Process OutsourcingExecutive SearchCustomer SupportHealthcare BPO+3

Startek Philippines

Customer Support
Makati1000+AI-Ready
Verified

Startek Philippines gives businesses a direct path to quality customer experience management, without the overhead of building it internally. Based in Makati, their operation covers contact center services and back-office support across a wide range of industries, making them a practical outsourcing option whether you're a first-time buyer or scaling an existing program. Their customer support teams manage the full scope of client interactions, while their back-office functions handle the operational work that often pulls your core team away from higher-value tasks. It's a focused model that translates across sectors because the fundamentals of good service don't change much from one industry to the next. For companies evaluating a BPO Philippines partner, Startek brings the track record of a call center Philippines operation that has handled real volume, along with an AI-ready BPO infrastructure built for modern workflows. If you're ready to explore outsourcing with a team that can get up to speed quickly, reach out to request a quote.

Customer SupportBack Office

Stratpoint Global Outsourcing Inc.

Software Development
Mandaluyong City
Unverified

Stratpoint is a Philippines-based IT outsourcing company that helps businesses move faster on digital transformation through software development, cloud infrastructure, data analytics, and applied AI. Based in Mandaluyong City, they partner with enterprise clients who need a capable BPO Philippines team to handle complex technical programs that go well beyond standard back office or call center Philippines work. Their delivery model follows Agile principles and covers the full project lifecycle: technical assessment, architecture, development, QA, cloud infrastructure, deployment, and post-launch support. As an AWS Advanced Partner and the only homegrown AWS Solutions Provider in the Philippines, they bring certified cloud expertise to every engagement. Their data platform practice helps organizations understand customer behavior and use those insights to make sharper business decisions. Trusted by Globe, UnionBank, SM, Singlife, Robinsons, and Cebu Pacific, Stratpoint has a proven track record across telecoms, banking, retail, insurance, and aviation. If you need a dedicated outsourcing partner for software delivery, IT operations, or an AI-ready BPO for your next digital initiative, they are worth a conversation. Reach out to discuss your project.

Software DevelopmentCloud ServicesQA & TestingData & Analytics+2

SupportNinja

Customer Support
Manila1000+AI-Ready
Verified

SupportNinja is a Manila-based outsourcing company built for businesses that want real results from their BPO Philippines investment. They handle customer support, back office operations, and IT outsourcing, giving companies the flexibility to scale without the overhead of building those functions in-house. What sets them apart is the focus on growth operations alongside the traditional support work. Whether you need a full call center Philippines team managing customer inquiries or a back office unit processing data and handling administrative tasks, SupportNinja structures their delivery around what your business actually needs. They work across multiple industries, which means they have experience adapting to different products, customer bases, and operational models. As companies look for AI-ready BPO partners that can handle both volume and complexity, SupportNinja is worth a closer look. Reach out to discuss your requirements and get a quote.

Customer SupportBack OfficeIT Outsourcing

SupportZebra

Customer Support
Cagayan De Oro City
Unverified

SupportZebra is a SOC 2 Type 2 and PCI-DSS Level 1 certified BPO Philippines provider offering 24/7 customer support, technical support, content moderation, and back-office outsourcing for SaaS, fintech, ecommerce, and healthcare companies. Based in the Philippines, the company is built for fast-growing brands that need enterprise-grade security without the bureaucracy of a traditional call center Philippines engagement. The model is straightforward: clients hand-pick their own team members before signing anything, and there is no contract, no deposit, and no lock-in. That structure has produced a reported customer churn rate of under 1%. Clients typically reduce cost-per-ticket by 30 to 50 percent while improving CSAT and first-response times, and most outsourcing programs go live within 30 to 60 days. The team integrates directly with tools like Zendesk, Intercom, Salesforce Service Cloud, and Slack Connect, supporting Tier 1 through Tier 3 coverage across email, live chat, phone, and ticketing portals. If your company needs a Philippines outsourcing partner that takes data privacy seriously and can scale without long-term commitments, SupportZebra is worth a closer look. Get in touch to request a quote or discuss a pilot.

Customer SupportTechnical SupportBack-Office AdministrationContent Moderation

Sutherland Global Services

Customer Experience
Rochester, NY, USA1000+AI-Ready
Verified

Sutherland Global Services is a US-founded BPO that has built its name on combining genuine customer experience expertise with analytics-driven transformation. With 60,000+ agents deployed globally and 120+ Fortune 1000 clients across technology, banking, healthcare, and retail, they handle customer support, technical support, and back-office processing at a scale most outsourcing providers simply cannot match. What makes Sutherland a serious contender for AI-ready BPO work is the FinAI Hub, a dedicated hyperautomation practice baked directly into their delivery model. Clients do not have to add it on later. Whether you need a call center Philippines footprint, digital transformation support, or complex back-office workflows managed across time zones, Sutherland has the operational depth to back it up. If you're comparing BPO Philippines options for your next outsourcing initiative, Sutherland Global Services is worth a direct conversation. Reach out through BPOAI.ai to request more details or get a quote.

Customer ExperienceDigital TransformationAnalyticsBack-Office Processing+1

Sutherland Philippines

Customer Support
Manila1000+AI-Ready
Verified

Sutherland is one of the more established names in BPO Philippines, and for good reason. Companies that need customer support, finance operations, IT outsourcing, or back office functions handled properly come here because Sutherland brings both the process discipline and the AI-ready infrastructure to do it at scale. The Manila operation puts clients in a strong time-zone position for round-the-clock coverage, with teams trained across a wide range of industries. What sets them apart is the combination of digital transformation thinking and practical outsourcing delivery. This isn't just a call center Philippines play. Sutherland runs end-to-end business process work, from front-line customer experience to finance and accounting to IT managed services, all under one roof. Clients get a partner that can start with one function and grow from there. If you're evaluating outsourcing partners for your next engagement, Sutherland Philippines is worth a conversation. Reach out to discuss your requirements and get a quote.

Customer SupportFinance BPOIT OutsourcingBack Office

Sykes Asia

Customer Support
Manila1000+AI-Ready
Verified

Sykes Asia gives businesses a direct path to high-quality customer support and back office operations in the Philippines, backed by a global parent organization with decades of CX experience. Companies across multiple industries rely on Sykes to handle the full customer lifecycle, from frontline contact resolution to behind-the-scenes processing work that keeps operations moving. As an established call center Philippines operation, Sykes Asia blends proven outsourcing methodology with an AI-ready BPO approach to digital customer experience. Whether you need a dedicated customer support team or back office staff who integrate cleanly into your existing workflows, the Manila-based operation brings the infrastructure and management depth that serious buyers expect. For businesses evaluating BPO Philippines options, Sykes Asia is worth a close look. The breadth of industry coverage means the team has encountered most support scenarios before. Reach out to discuss your requirements and get a conversation started.

Customer SupportBack Office

Tallo Accounting, Audit and Tax Consultancy

Finance & Accounting
Iloilo City
Unverified

Tallo Accounting, Audit and Tax Consultancy is a CPA firm based in Iloilo City, Philippines, built for small and medium enterprises that need reliable financial management without the overhead of a full in-house team. Their services cover cloud-based accounting, audit, and tax consultancy, giving local businesses and international clients accurate, compliant books and clear financial reporting. For foreign companies looking to reduce costs through outsourcing, Tallo offers offshore accounting operations that plug directly into existing workflows. This makes them a practical BPO Philippines partner for businesses in need of back office financial support, from bookkeeping and payroll processing to tax compliance and audit preparation. Working with an AI-ready BPO firm like Tallo means your financial data is handled by licensed professionals using modern, cloud-based tools, not outdated desktop software. Whether you are a growing SME in the Philippines or an international firm exploring accounting outsourcing, Tallo brings the expertise to keep your finances in order. Reach out to request a consultation or quote.

Finance & AccountingAudit ServicesTax ConsultancyCloud Accounting+2

Financial Services outsourcing: common questions

What buyers ask most when comparing financial services providers in the Philippines.

01

What financial services work goes to Philippine BPOs?

KYC and onboarding review, fraud and dispute operations, collections, claims processing for insurers, and customer support for banks and fintechs. Fintech is the fastest-growing client segment in this vertical.

02

How do providers handle regulated-data requirements?

The credible ones build compliance into operations: ISO 27001 or SOC 2 postures, full audit trails, clean-desk floors, and attrition control on sensitive programs. Ask for certification evidence and a walkthrough of data-handling controls.

03

Can Philippine teams do collections work?

Yes — collections is an established service line among the directory's financial-services providers, typically first-party early-stage programs run under the client's brand with strict compliance scripting.

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