Transparent BPO

Transparent BPO was founded to provide its clients with superior nearshore contact center services and business process outsourcing at competitive pricing. Our advanced system development and IT support allow for seamless integration, resulting in a transparent business relationship.

Transparent BPO's business model has resonated well with its customers over the years, resulting in steady year-over-year growth and long client relationships, many since we began our operation in 2009. Our growth had also landed TBPO on the Inc.5000 America's Fastest-Growing Private Companies in 2014, 2016, 2017, 2018, 2019, and again in 2020.

Based in Belize and the Philippines, award-winning contact center Transparent BPO strives to give their clients experiences that make a difference in their business.

Transparent BPO was founded with the mission, “ Our Passion is the Success of your Brand,” in 2009.

This mission drives their two-pronged approach for creating happier customers. When call center employees are joyful and relaxed, they provide better service. Better service means higher rates of customer satisfaction. It’s a win-win for everyone.

Their business model relies on four core values that help staff maintain a positive and straightforward customer experience: Keeping clients’ needs first, creating a difference, delivering quality work, and maintaining visibility.

To that end, Transparent BPO employs more than 500 staff members who learn to actively participate in exceeding client expectations with a diverse range of BPO solutions.