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Signius Communications

Call centerMiami, FL3.7 (9) on Google3.2 (17) employees on Glassdoor

Unclaimed

This company has not claimed its profile, so it carries no rating of any kind.

How scoring works

Location

Miami, FL

Team Size

N/A

Founded

N/A

Services

5 offered

Status

Unclaimed

Overview of Signius Communications

Signius Communications is a call center USA companies can lean on when the phones can't go unanswered. The team is 100% based in the United States and runs answering services and outsourced call center support for everyone from a small shop to a Fortune 500 account. The pitch is simple: calls get picked up by a real person, and urgent matters don't slip through. The core offering is live answering service and call center support. That covers after-hours and weekend coverage, overflow coverage when your own staff is swamped, and full outsourced customer support for businesses that would rather not hire and train more people. Agents follow approved scripts and dispatch protocols, so callers get consistent answers. Signius says its agents can act as more than operators. For franchises, they can be as vital as onsite employees. The industries served are broad and specific. Signius lists property management, contractors, healthcare, attorneys, franchises, government agencies, universities, utility companies, small businesses and Fortune 500 firms. Property managers use it for existing clients and new tenants. Contractors use it so one missed call doesn't turn into a lost job. Healthcare offices get HIPAA-compliant medical answering services around the clock. Law practices of any size get agents who know how to flag urgent matters. Universities use agents to handle questions about classes and financial aid. Utility providers get dispatch work for electricity, natural gas, water, sewage and other energy services. What sets Signius apart in practice is flexibility and a low-risk way to try it. They offer a 7-day free trial where they answer your phones for a week to prove the quality of the service. No credit card, no deposit, no obligation. Clients speak well of the company. One describes seven years of excellent service, and another calls the team responsive and top notch on customer service. If you are comparing outsourcing options and want a BPO company USA businesses can test before committing, Signius is worth a conversation. Request the free trial or ask for a quote to see how they would fit your call volume and your industry.

Source: signius.com

Profile data re-checked · Glassdoor rating retrieved

Services

Call CenterAnswering ServiceAfter-Hours SupportOverflow Call HandlingHealthcare Answering Service

Industries Served

HealthcareProperty ManagementLegalUtilitiesGovernment

Certifications

HIPAA

As stated on the company's own website.

Signius Communications at a glance

Address
13131 SW 132nd St #203, Miami, FL 33186
Services
Call Center · Answering Service · After-Hours Support · Overflow Call Handling · Healthcare Answering Service
Industries served
Healthcare · Property Management · Legal · Utilities · Government
Certifications
HIPAA
Profile status
Unclaimed
3.7

9 customer reviews · View on Google →

3.2

17 employee reviews · View on Glassdoor →

  • HIPAA

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Signius Communications: common questions

01

What services does Signius Communications offer?

Signius Communications offers Call Center, Answering Service, After-Hours Support, Overflow Call Handling and Healthcare Answering Service.

02

Where is Signius Communications located?

Signius Communications is based in Miami, FL, United States.

03

Which industries does Signius Communications serve?

Signius Communications serves Healthcare, Property Management, Legal, Utilities and Government.

04

What certifications does Signius Communications hold?

Signius Communications states HIPAA on its own website. Ask to see the scope documents behind any certification during evaluation rather than after signature.

05

How is Signius Communications rated?

Signius Communications holds a 3.7 out of 5 rating from 9 reviews on Google Maps. That rating is the source's, not ours.

06

Is Signius Communications verified on BPOAI.ai?

Not yet. This profile is unclaimed, so it carries no credibility score. Scores are published only after a claimed profile has been reviewed against the methodology on How Scoring Works.

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