ExpertCallers
BPO companyPrinceton, NJ1,000 - 4,999 employees
This company has not claimed its profile, so it carries no rating of any kind.
How scoring worksLocation
Princeton, NJ
Team Size
1,000 - 4,999
Founded
2002
Services
9 offered
Status
Unclaimed
Overview of ExpertCallers
AI-Augmented Modern Customer Operations Built for Performance.
ExpertCallers is a global customer operations partner, which helps businesses scale customer support, engagement, quality, and back-office operations with greater control and visibility. With over 20 years of delivery experience, we bring forth trained human teams, Lean Six Sigma-led process controls, and AI-augmented processes to improve service quality, operational efficiency, and scalability.
Source: expertcallers.com
Profile data re-checked
Services
Full service BPOGlobal Payroll & ComplianceHuman Resource & LegalInbound & OutboundOutput-basedOutsourcing ConsultancyRetailSpecialized BPO VerticalTelecommunications
Industries Served
AccountingBPOBPO industryBusiness AdministrationConsumer ServicesEcommerceEducationEducational BusinessesEnergyFinancial ServicesHealthcareHospitalityInsuranceLegalLogisticsProfessional ServicesReal EstateRetailTech supportTelecoms
Certifications
CCAPIBPAP
As stated on the company's own website.
ExpertCallers at a glance
- Address
- 116 Village Blvd, Suite 200, Princeton, NJ 08540
- Team size
- 1,000 - 4,999
- Founded
- 2002
- Services
- Full service BPO · Global Payroll & Compliance · Human Resource & Legal · Inbound & Outbound · Output-based · Outsourcing Consultancy · Retail · Specialized BPO Vertical · Telecommunications
- Industries served
- Accounting · BPO · BPO industry · Business Administration · Consumer Services · Ecommerce · Education · Educational Businesses · Energy · Financial Services · Healthcare · Hospitality · Insurance · Legal · Logistics · Professional Services · Real Estate · Retail · Tech support · Telecoms
- Certifications
- CCAP · IBPAP
- Website
- expertcallers.com
- Phone
- +16093000121
- Profile status
- Unclaimed
More about ExpertCallers
Our approach combines agentic AI and automation with human-in-the-loop workflows, allowing AI to manage repetitive and intelligence-driven tasks while trained teams retain accountability where judgment matters most.
WHAT WE DO:
Inbound and outbound call center operations • Customer support across voice, email, and chat • Lead generation and appointment setting • Customer follow-up and survey programs • Technical support and virtual receptionist services • AI-assisted quality monitoring and performance analysis • Workflow automation and back-office support • CCTV monitoring and content moderation.
At ExpertCallers, we believe customer operations scale better with the right balance of process discipline, AI intelligence, and human accountability.
Case studies: https://www.expertcallers.com/case-studies/ LinkedIn: https://www.linkedin.com/company/expertcallers.
ExpertCallers is a division of Flatworld Solutions that has operated as a call center outsourcing company since 2002 with clients across the globe.
This outsourcing company prides itself on providing comprehensive customer relationship management services to businesses globally.
Text sourced from the company's own website.
- Operating since 2002
- 1,000 - 4,999 employees in Princeton, NJ
- CCAP · IBPAP
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Claim This ProfileExpertCallers: common questions
01What services does ExpertCallers offer?
ExpertCallers offers Full service BPO, Global Payroll & Compliance, Human Resource & Legal, Inbound & Outbound, Output-based and Outsourcing Consultancy, among 9 listed in total.
02Where is ExpertCallers located?
ExpertCallers is based in Princeton, NJ, United States.
03Which industries does ExpertCallers serve?
ExpertCallers serves Accounting, BPO, BPO industry, Business Administration, Consumer Services and Ecommerce, among 20 listed in total.
04How big is ExpertCallers?
ExpertCallers lists a team size of 1,000 - 4,999 employees.
05When was ExpertCallers founded?
ExpertCallers has been operating since 2002.
06What certifications does ExpertCallers hold?
ExpertCallers states CCAP and IBPAP on its own website. Ask to see the scope documents behind any certification during evaluation rather than after signature.
07Is ExpertCallers verified on BPOAI.ai?
Not yet. This profile is unclaimed, so it carries no credibility score. Scores are published only after a claimed profile has been reviewed against the methodology on How Scoring Works.
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