Verified providers · Technical Support

Technical Support Companies in the Philippines

221 verified companies

More than 200 companies in this directory run technical support programs, from consumer-tech troubleshooting desks to tiered B2B support for SaaS and telecommunications clients. It is the third-largest service line in the Philippine BPO market.

The distinction that matters when buying is tier depth. Tier-1 password-reset desks are a commodity; providers that staff genuine tier-2 and tier-3 engineers — able to read logs, reproduce bugs, and escalate with useful context — are scarcer and worth identifying early. Industry focus on each profile is the fastest signal.

The companies below all offer technical support and are pulled live from the verified directory. Open a profile for team size, industries served, and contact information.

Samsung Service Center Cainta City- Raycon Services

Technical Support
Antipolo
Unverified

Samsung Service Center Cainta City, operated by Raycon Services, is an authorized Samsung repair and technical support center serving customers in Antipolo and the surrounding Rizal province area. The center handles diagnostics, device repair, and after-sales support across Samsung's full product lineup, including mobile phones, TVs, home appliances, and computing devices. For businesses and individual customers needing reliable technical support in the Philippines, Raycon Services provides a direct, accountable service point backed by Samsung's official support network. Services cover installation assistance, product returns, order tracking, and hands-on device troubleshooting, making it a practical outsourcing touchpoint for companies that need authorized warranty and repair support handled locally. With over 210 customer reviews and a presence in one of Metro Manila's key suburban corridors, the center is a known destination for Samsung product support in the region. Whether you need post-sales technical assistance or warranty service coordination, connect with Raycon Services to discuss how they can support your needs.

Technical SupportDevice RepairCustomer SupportInstallation Services+2

Samsung Service Center Iloilo City - Jazzy Technical Services

Technical Support
Iloilo City
Unverified

Samsung Service Center Iloilo City, operated by Jazzy Technical Services, is an authorized Samsung support facility serving customers across Iloilo and the Western Visayas region. The center handles warranty claims, device repairs, and product installations for the full range of Samsung consumer electronics, from Galaxy smartphones and tablets to home appliances and smart TVs. For businesses and consumers who need reliable technical support without the hassle of sending devices out of region, this center offers on-site and remote assistance through Samsung's official service network. Remote troubleshooting is available for select TV and smartphone issues, reducing downtime and the need for physical visits. Installation services cover Samsung CE products, and the team can guide customers through data backup, device maintenance, and account security setup. Whether you're an individual customer or a company managing a fleet of Samsung devices, Jazzy Technical Services provides a local point of contact backed by Samsung Philippines' support infrastructure. Reach out to schedule a repair, check warranty coverage, or get a service quote.

Technical SupportDevice RepairWarranty ServicesInstallation Services+2

SD Solutions IT Outsourcing Incorporated

Custom Software Development
Pasig
Unverified

SD Solutions IT Outsourcing Incorporated delivers end-to-end technology services from Pasig, Philippines, helping businesses operate more efficiently through custom software, cloud infrastructure, and managed IT support. For companies looking to outsource their IT operations or augment internal teams, SD Solutions brings a consultative approach: they study each client's specific challenges before recommending anything, rather than applying generic fixes. Their core capabilities span custom business application development, cloud services, data and integration projects, and fully managed IT services. Whether you need a purpose-built internal tool, a cloud migration, or ongoing systems management, their team handles the technical workload so your staff can stay focused on core business priorities. If you are evaluating outsourcing options for your technology needs, SD Solutions is worth a direct conversation. Reach out through their website to discuss your requirements and request a quote.

Custom Software DevelopmentCloud ServicesData & IntegrationManaged IT Services+2

Select VoiceCom

Customer Support
Cebu501-1000AI-Ready
Verified

Select VoiceCom is a call center Philippines businesses rely on for customer support, back office processing, and technical assistance. Based in Cebu City, they serve clients across a wide range of industries, including healthcare, financial services, retail and e-commerce, real estate, logistics, and telecommunications, among many others. Their service offering covers the full customer journey. Agents manage inbound inquiries, lead generation, appointment scheduling, forms processing, claims handling, bookkeeping, and marketing support. Industry-specific teams are also available for sectors like clinical research, pharmaceutical marketing, legal screening, and IT managed services, making it practical to consolidate multiple outsourcing functions under one BPO Philippines partner rather than splitting work across vendors. For companies weighing customer support or back office outsourcing in the Philippines, Select VoiceCom is worth a direct conversation. Reach out to their team to discuss your requirements and request a quote.

Customer SupportTechnical SupportLead GenerationBack Office+3

ServerPlus

Customer Support
Orem
Unverified

ServerPlus provides customer and technical support outsourcing built specifically for ISPs, MSPs, and organizations managing multi-dwelling units. Based in Orem, Utah, the team handles the full range of support needs: technical troubleshooting, billing inquiries, sales calls, and Tier 3 NOC-level network monitoring. For MDU operators, they run dedicated teams covering apartment buildings, condos, HOAs, student housing, and hotels, currently supporting hundreds of thousands of doors. Beyond phone support, ServerPlus offers social media monitoring, TV and IPTV support, and overflow BPO services, so clients can cover every channel their customers use. Their 24/7/365 availability means no call goes to voicemail. Customizable weekly reports give clients the data to understand call volume drivers and make smarter operational decisions. For technology companies that excel at their product but are stretched thin on support, outsourcing to ServerPlus takes that burden off internal teams. Most clients go live within 30 days of the initial setup meeting. If your support operation needs a dependable outsourcing partner with deep ISP and MDU experience, reach out to request a customized quote.

Customer SupportTechnical SupportBilling & Sales SupportNOC & Network Monitoring+3

Sethan Tech - Makati CBD HQ

Customer Support
Makati City
Unverified

Sethan Tech is a Philippines-based outsourcing provider headquartered in the heart of Makati CBD, one of the country's premier business districts. Companies looking to reduce overhead and scale operations efficiently will find a capable partner here, with services spanning customer support, back office processing, and more. Being based in Makati puts Sethan Tech close to the talent, infrastructure, and connectivity that make the Philippines a top destination for BPO outsourcing. Whether you need a dedicated call center Philippines team, reliable data entry support, or flexible virtual assistant coverage, the team is built to adapt to your workflow rather than the other way around. If you're evaluating outsourcing partners in the Philippines and want to explore what Sethan Tech can do for your business, reach out directly to request a quote or learn more about available service packages.

Customer SupportBack OfficeData EntryVirtual Assistant+1

Sitel Philippines OJV Site

Customer Support
Pasig1000+
Unverified

Sitel Philippines, now operating as Foundever, is a global customer experience outsourcing partner with operations in Pasig and delivery sites across the Philippines. Brands that need customer support at scale come here for a combination of trained agents, AI-assisted workflows, and deep CX operational expertise, not just software. Services span front-line customer support, technical assistance, multilingual contact center operations, back-office processing, and advisory work that helps clients redesign how their entire CX function performs. Foundever's global footprint covers 45 countries and 130,000+ associates supporting 60+ languages, which means this call center Philippines operation can handle growth, seasonal spikes, and multi-market programs without quality slipping. Compliance coverage includes HIPAA, PCI-DSS, GDPR, SOC Type 1 and 2, and TISAX, making it a practical choice for regulated industries where data protection is non-negotiable. For companies weighing BPO Philippines partners for customer support, back office, or AI-ready outsourcing, Foundever has a documented record with 800+ global brands. Connect with the Pasig team to discuss your program requirements and request a quote.

Customer SupportTechnical SupportBack OfficeMultilingual Contact Center+2

six eleven global services

Customer Support
Davao City, Philippines
Unverified

Six Eleven Global Services is a BPO company headquartered in Davao City, Philippines, offering businesses a reliable path to outsourcing without the complexity. Their core strengths cover customer service operations, technical support, lead generation, telemarketing, back office processing, content moderation, and image annotation. Each engagement is built around the client's specific needs rather than a fixed package, which is reflected in a 99% project accuracy rate and consistently strong client satisfaction scores. The company operates on a secure platform that integrates AI-assisted tools with experienced Filipino agents, allowing clients to scale support operations without sacrificing quality. Their content moderation service combines human review with AI to keep online platforms safe and compliant, while their back office teams help businesses cut overhead and keep internal processes running smoothly. If you are looking for a dependable call center Philippines partner or a BPO Philippines provider that takes time to understand your business, Six Eleven is worth a conversation. Reach out to their team to discuss your requirements and request a quote.

Customer SupportTechnical SupportBack OfficeLead Generation+3

Smart Outsourcing Solution (SOS)

Employer of Record (EOR)
Muntinlupa
Unverified

Smart Outsourcing Solution (SOS) helps global businesses hire and manage talent in the Philippines without setting up a local entity. Their Employer of Record (EOR) service covers employment contracts, payroll, benefits administration, and full local compliance, so companies can onboard Philippine-based staff in weeks rather than months. Beyond EOR, SOS builds dedicated offshore remote teams across a broad range of functions. Customer support, virtual assistance, software development, and back-office outsourcing are among the most requested services, with roles filled across industries including fintech, SaaS, ecommerce, and legal services. Clients range from early-stage startups to scaling enterprises in the US, UK, Australia, Germany, and beyond. For any business considering BPO Philippines solutions or offshore staffing, SOS offers a clear, compliant path to building high-performing global teams. Connect with their team to discuss your hiring needs and see how much you could save through outsourcing.

Employer of Record (EOR)Remote StaffingVirtual AssistantCustomer Support+3

SPLACE BPO

Managed Staffing
Davao City
Unverified

Splace BPO is a Philippines-based outsourcing provider that has supported growing companies since 2017 across six countries, including the US, Australia, the UK, Canada, the Netherlands, and New Zealand. Operating from a CCAP-accredited facility in Davao City, the company offers three core solutions: managed staffing pods for teams that need a fully run offshore operation, workforce extension for employer-of-record and contractor support, and seat leasing for clients managing their own staff on-site. Service areas cover finance and accounting, technical support, customer experience, back-office operations, and revenue operations, with active client deployments in e-commerce, fintech, healthcare technology, legal tech, and SaaS. Unlike enterprise BPO Philippines providers that start at 500 seats, Splace BPO works with teams scaling from as few as 5 FTEs, with no locked contracts and no enterprise minimums. Their EOR service delivers an employment contract within 72 hours of signing and handles SSS, PhilHealth, and Pag-IBIG enrollment on day one, backed by a 99% statutory compliance rate and Philippine labor counsel on retainer. If you are evaluating offshore call center Philippines options or need a structured back-office operation without the complexity of a large enterprise BPO, Splace BPO is a practical starting point. Reach out through their website to discuss your requirements.

Managed StaffingFinance & AccountingTechnical SupportCustomer Support+2

Staff Domain Inc

Offshore Staffing
Manila
Unverified

Staff Domain is a Philippines-based offshore staffing company that delivers more than bodies in seats. Their proprietary SD-OS platform wraps governance, cross-cultural training, and performance analytics around every hire, so clients get a functioning distributed team rather than a recruitment hand-off. With delivery centres across Manila, Cebu, Clark, and Alabang in the Philippines, plus Randburg in South Africa, they cover both AEST and UK/EU time zones, making them a practical outsourcing partner for Australian and British businesses alike. The numbers behind the model are hard to ignore. Staff Domain's attrition rate sits at 7.26%, against an industry average of 30 to 40%. A three-stage behavioural screening process cuts roughly 30% of candidates before they reach a client, and ISO 27001 certification with annual independent audits keeps the security posture enterprise-grade. For businesses new to BPO Philippines, a 90-day Pod Pilot offers a structured trial with five specialists and real performance data before any commitment to scale. Back office outsourcing, healthcare BPO, technical support, recruitment admin, and digital marketing are all supported under a single all-in invoice with no lock-in contracts. If you are weighing offshore staffing options in the Philippines or South Africa, reach out to Staff Domain to discuss a pilot or request a quote.

Offshore StaffingHealthcare BPOBack Office OutsourcingTechnical Support+3

Startek

Omnichannel Contact Center
Pasig1000+
Unverified

Startek is a global customer experience company operating in 13 countries, including the Philippines, with over 35 years in the industry. With more than 38,000 associates supporting clients across 36 languages, the company runs outsourcing programs at a scale few providers can match. For businesses evaluating BPO Philippines options, Startek brings a full portfolio: omnichannel contact center solutions, intelligent automation and self-service tools, customer support outsourcing, CX analytics and consulting, sales and retention programs, and trust and content moderation. Results from actual deployments include a 38% reduction in operating costs for a major airline, a 42% improvement in first-contact resolution for a telecommunications provider, and 34% call deflection via AI voice agents for a utilities client. Industries served include telecommunications, aviation, energy, and automotive. If you are looking for a call center Philippines partner that ties measurable outcomes to real AI capabilities, reach out to Startek to discuss your program.

Omnichannel Contact CenterCustomer Support OutsourcingIntelligent Automation & Self-ServiceSales Growth & Retention+3

Technical Support outsourcing: common questions

What buyers ask most when comparing technical support providers in the Philippines.

01

What levels of technical support can be outsourced to the Philippines?

Everything from tier-1 troubleshooting desks to tier-2 and tier-3 engineering support able to read logs, reproduce bugs, and escalate with context. Tier depth varies sharply between providers, so confirm it early in evaluation.

02

Which industries use Philippine technical support most?

Consumer technology, SaaS, and telecommunications dominate, reflecting the directory's industry data. Providers with a stated SaaS or telecom focus usually run deeper product-training programs than generalist desks.

03

How is technical support priced compared to customer support?

Higher, and rising with tier depth: tier-1 sits near customer-support rates, while tier-2 and tier-3 engineering support commands a premium for scarcer skills. Team size and focus on each profile help gauge where a provider sits.