Verified providers · Customer Support

Customer Support Companies in the Philippines

420 verified companies

Customer support is the service the Philippine BPO industry is best known for, and the second-largest category in this directory with more than 400 verified providers. Coverage runs from voice-first call centers to omnichannel teams handling chat, email, and social alongside phone.

The country's advantages are structural: a large English-proficient workforce, a neutral accent profile that suits US and Australian markets, and two decades of institutional experience running support at enterprise scale. Attrition and quality management practices vary widely between providers, which is where the profile details below earn their keep.

Each company listed offers customer support services and is drawn live from the directory. Profiles show team size, industries, channels, and how to make contact.

Torero Global Outsourcing

Staff Outsourcing
Quezon City
Unverified

Torero Global Outsourcing (TGO) connects businesses of all sizes with qualified Filipino professionals, giving companies a faster and more affordable way to staff up without the overhead of traditional hiring. Based in Quezon City and operating for over six years, TGO serves as a BPO Philippines partner for companies that need reliable talent across customer support, back office operations, and specialized project work. Clients report saving between 50% and 90% compared to local hiring costs, with no recruiting fees, equipment costs, or office overhead to manage. The TGO model is built around flexibility. You can bring on a single expert for a short-term project, build a full managed team to handle inbound customer requests, or scale headcount up and down as demand shifts. Their professionals are vetted before placement and ready to integrate into existing workflows from the first day. If you are looking to reduce operational costs while keeping output quality high, TGO is worth a conversation. Reach out through their website to share your outsourcing requirements and get a quote.

Staff OutsourcingManaged Team SolutionsCustomer SupportBack Office+2

TP Aura

Customer Support
Taguig1000+
Unverified

TP Philippines has been delivering contact center outsourcing and digital business services since 1996, making it one of the most established BPO operations in the country. As a strategic partner to some of the world's largest companies, TP offers a broad range of services including customer support, technical support, customer acquisition, consulting and analytics, and intelligent automation powered by AI and machine learning. What distinguishes this call center Philippines operation is its ability to combine global scale with genuine local expertise. TP balances automation with human empathy, so complex or sensitive customer issues still get the personal attention they need. From digital strategy consulting to speech and interaction analytics, the team helps clients optimize the entire customer lifecycle, turning unprocessed customer data into better decisions and faster resolutions. Operating out of Taguig and backed by nearly three decades of outsourcing experience, TP Philippines handles high-volume, high-complexity engagements across a wide range of industries. If you are exploring customer support or back office partnerships in the Philippines, connect with TP to request a consultation.

Customer SupportTechnical SupportCustomer AcquisitionConsulting & Analytics+3

TP Bacolod

Customer Support
Bacolod1000+AI-Ready
Verified

Teleperformance Bacolod is part of one of the most recognized names in global outsourcing, operating out of Bacolod City in the Philippines. For companies looking to scale their customer support or streamline back-office operations, this site offers the backing of a worldwide network with the cost advantages of a BPO Philippines hub. The Bacolod team handles customer support across voice, digital, and other channels, serving clients from multiple industries. Back office functions, data processing, and transaction support round out the service mix. As part of the broader Teleperformance group, the site operates with standardized processes and delivery standards that make it a credible option for companies evaluating call center Philippines partners or building toward an AI-ready BPO model. Whether you're consolidating your support operations or exploring outsourcing for the first time, TP Bacolod is worth a closer look. Connect with their team to discuss how their customer support and back-office capabilities fit your requirements.

Customer SupportBack Office

TP Davao

Customer Support
Davao City1000+
Unverified

TP (Teleperformance) Davao delivers enterprise-grade BPO Philippines services backed by nearly three decades of local operations. As one of the most established names in call center Philippines outsourcing, TP partners with large global companies across industries to manage the full customer lifecycle, from customer support and technical support to customer acquisition, consulting, and back office functions. TP Davao brings together intelligent automation, advanced analytics, and human-centered service delivery under one roof. Their approach combines AI and machine learning to accelerate contact resolution with the kind of personal judgment that complex customer issues still require. Speech, text, and interaction analytics turn raw customer data into actionable insight, helping clients anticipate needs before they become problems. For companies evaluating offshore outsourcing or looking to expand their AI-ready BPO footprint in the Philippines, TP Davao offers the scale of a global operator with teams that understand local context. Connect with their team today to explore how TP Davao can support your customer experience and back office goals.

Customer SupportTechnical SupportCustomer AcquisitionBack Office+3

TP EDSA Greenfield

Customer Support
Mandaluyong City1000+
Unverified

Teleperformance (TP) has been operating in the Philippines since 1996, building a long track record as a preferred offshore outsourcing partner for major global brands. From its EDSA Greenfield site in Mandaluyong City, the company delivers customer support, technical support, customer acquisition, and advanced digital business services across a broad range of industries. TP's approach to BPO Philippines centers on pairing intelligent automation and AI-driven analytics with genuine human engagement. Their teams apply machine learning to accelerate contact resolution while using speech, text, and interaction analytics to turn raw customer data into actionable insight. For more complex or sensitive issues, trained agents handle what automation alone cannot, keeping interactions consistent and personal. Connect with their Mandaluyong team to discuss your requirements and request a quote.

Customer SupportTechnical SupportCustomer AcquisitionIntelligent Automation+2

TP Fairview

Customer Support
Quezon City1000+
Unverified

TP (Teleperformance) has been operating in the Philippines since 1996, making it one of the most established BPO Philippines providers in the market. From its Quezon City location, TP serves as a strategic outsourcing partner to large global enterprises across a wide range of industries, delivering customer care, technical support, customer acquisition, consulting, analytics, and digital integrated business services. The operation balances AI-driven automation with human expertise. Machine learning tools accelerate contact resolution and handle high-volume interactions, while experienced agents manage more complex or sensitive cases. Advanced speech, text, and interaction analytics help clients better understand and anticipate customer needs, turning raw data into actionable insight. For companies evaluating call center Philippines options or looking to build a scalable outsourcing program, TP's Fairview site offers flexible engagement models backed by decades of local and global experience. Connect with their team to learn how they can support your customer support or back office requirements.

Customer SupportTechnical SupportCustomer AcquisitionAnalytics & Consulting+3

TP Rockwell

Customer Support
Pasig1000+
Unverified

Teleperformance (TP) has operated in the Philippines since 1996, establishing itself as one of the most trusted offshore contact center and outsourcing partners in the region. Global enterprises across multiple industries rely on TP for customer care, technical support, customer acquisition, and digital integrated business services that scale reliably with demand. TP's approach goes beyond standard call center Philippines operations. The company combines intelligent automation and AI-powered tools with human empathy, using speech, text, and interaction analytics to help clients understand customer behavior and improve resolution rates. Consulting and solution design services cover the full customer lifecycle, from acquisition through retention. For businesses evaluating BPO Philippines options, TP offers the rare combination of global infrastructure and on-the-ground local expertise built over nearly three decades. Contact TP Philippines to discuss your outsourcing requirements or request a quote.

Customer SupportTechnical SupportCustomer AcquisitionAnalytics & Consulting+3

TPV Offshoring and BPO Inc.

Finance & Accounting
Makati City
Unverified

TPV Offshoring and BPO, Inc. Gives businesses in Australia, the UK, the US, and Germany a straightforward way to build dedicated, full-time teams in the Philippines and cut staffing costs by 50 to 70 percent. Since 2014, the company has handled recruiting, employment, and ongoing HR management so clients get qualified staff without the overhead of setting up their own local entity. The service range is broad. TPV places professionals across finance and accounting, IT development and support, customer service, sales and marketing, human resources, healthcare support, legal and paralegal work, architecture and design, and executive administration. Teams can be built across multiple Philippine business hubs, including Metro Manila, Clark, Cebu, and Iloilo, giving clients access to the right talent in the right location. TPV Offshoring is registered with the Securities and Exchange Commission of the Philippines and is run by professionals with deep BPO industry backgrounds. For companies exploring outsourcing or looking to expand an existing offshore operation, TPV offers a free consultation and transparent pricing as a starting point.

Finance & AccountingCustomer SupportIT OutsourcingHuman Resources & Recruitment+3

Transcom

Customer Support
Pasig
Unverified

Transcom is a global customer experience outsourcing company that helps brands turn every service interaction into measurable business results. With operations spanning 99+ languages and clients across fintech, telecommunications, healthcare, consumer electronics, and retail, Transcom delivers end-to-end customer support, technical support, and trust and safety solutions backed by AI-powered tools and deep operational expertise. As a BPO Philippines provider with a truly global footprint, Transcom combines certified quality management with proven technology integration. Certifications include PCI DSS, SOC 2, ISO 9001, and ISO 27001. Industry analysts including ISG, Everest Group, NelsonHall, and the European Contact Centre and Customer Service Awards have recognized the company across multiple categories in 2025. Client results include 45% faster resolution times, 85%+ productivity gains through AI-powered voice routing, and €500k in monthly savings for a European telecommunications client. If you need a call center Philippines or outsourcing partner that delivers real ROI, reach out to Transcom to explore what's possible.

Customer SupportTechnical SupportContent ModerationTrust & Safety+3

Transcom Bacolod

Customer Support
Bacolod1000+
Unverified

Transcom is a global customer experience company delivering outsourcing services from the Philippines and dozens of markets worldwide. For BPO Philippines buyers, the Bacolod facility brings the same enterprise-grade quality the brand is recognized for, covering customer support, technical support, content moderation, trust and safety services including KYC and fraud prevention, and AI-powered CX transformation. Operations run 24/7 across 99+ languages, backed by PCI DSS, SOC 2, ISO 9001, and ISO 27001 certifications. The client roster spans fintech, telecommunications, healthcare, consumer electronics, automotive, and retail. Documented results include a 16-year call center partnership with a global payments leader, a 45% resolution time improvement for a luxury appliance brand, monthly savings of €500,000 for a major European telco, and 13 years supporting millions of patients in 180 countries for a pharmaceutical company. These outcomes come from pairing trained agents with AI automation and a process discipline that analyst firms including ISG, Everest Group, and NelsonHall have consistently recognized. If you are looking for a customer support or back office outsourcing partner that ties every engagement to measurable results, Transcom Bacolod is worth a conversation. Reach out to discuss your CX goals.

Customer SupportTechnical SupportContent ModerationTrust & Safety+2

Transcom Philippines

Customer Support
Manila1000+AI-Ready
Verified

Transcom Philippines delivers reliable customer experience outsourcing for businesses that need consistent, professional service at scale. Based in Manila, the team handles customer care, technical support, sales, and collections, along with finance BPO and back office operations, making it a capable partner for companies expanding their support footprint across multiple industries. Whether you need a dedicated customer support function or structured back office processing, the operation is designed to fit your existing workflows. The Manila location gives clients access to a strong English-speaking talent pool at competitive outsourcing rates. Transcom works across industries, adjusting its service model to match different customer journeys and operational requirements. If you're comparing BPO Philippines providers, get in touch with Transcom to talk through your needs and request a quote.

Customer SupportFinance BPOBack Office

Transec BPO

Customer Support
Pasig
Unverified

Transec BPO is a Philippines-based outsourcing provider in Pasig that builds long-term, high-performance remote teams for growing businesses. Unlike BPO Philippines providers that stop at basic transactional staffing, Transec focuses on deep operational integration, placing talent that understands how a client's business runs and takes genuine ownership of outcomes. Most client relationships start with customer support and expand into more complex, high-impact roles as trust builds. The team has a consistent record of sourcing people who are technically strong and a genuine cultural fit, which is why partnerships tend to span years rather than months. It's the kind of AI-ready BPO partner that grows with your operation rather than simply filling seats. Whether you need a call center Philippines solution, back office coverage, or something more specialized, Transec brings the same focus and care to every engagement. Reach out to discuss your requirements or request a quote.

Customer SupportBack OfficeVirtual Assistant

Customer Support outsourcing: common questions

What buyers ask most when comparing customer support providers in the Philippines.

01

Why do companies outsource customer support to the Philippines?

A large English-proficient workforce, a neutral accent profile suited to US and Australian markets, and two decades of institutional experience running enterprise-scale support. It remains the service line the Philippine industry is best known for.

02

What channels do Philippine support providers cover?

Voice remains the anchor, but most providers in this directory now run omnichannel programs spanning chat, email, and social media alongside phone. Channel coverage is listed on each company profile.

03

What should I compare between support providers?

Attrition rates, quality management practice, and industry experience — these vary far more between providers than price does. Use the team size and industry fields on each profile to shortlist, then ask shortlisted firms for program-level references.