Verified providers · Customer Support

Customer Support Companies in the Philippines

421 verified companies

Customer support is the service the Philippine BPO industry is best known for, and the second-largest category in this directory with more than 400 verified providers. Coverage runs from voice-first call centers to omnichannel teams handling chat, email, and social alongside phone.

The country's advantages are structural: a large English-proficient workforce, a neutral accent profile that suits US and Australian markets, and two decades of institutional experience running support at enterprise scale. Attrition and quality management practices vary widely between providers, which is where the profile details below earn their keep.

Each company listed offers customer support services and is drawn live from the directory. Profiles show team size, industries, channels, and how to make contact.

Quality Leads BPO

Customer Support
Dumaguete City
Unverified

Quality Leads BPO is a call center outsourcing company based in Dumaguete City, Philippines, offering businesses a cost-efficient way to build offshore teams for customer support, technical support, telemarketing, lead generation, virtual assistant work, data entry, and web development. The company's project portfolio includes healthcare live transfer programs covering Medicare, ACA, and patient screening, plus real estate appointment setting, telecommunications support, solar campaigns, and credit repair and debt settlement operations. The BPO Philippines market is crowded, but Quality Leads BPO takes a different approach to onboarding. Clients speak directly with the CEO from day one, with no layers of account managers sitting between you and the person making decisions. This keeps project setup fast and communication clear, which matters when you need an outsourcing partner that moves at your pace. Whether you need a back office team handling data entry and research, outbound agents running live transfers, or customer support staff managing your ticket queue, Quality Leads BPO can match you with agents suited to your project. Reach out to start a conversation and get your quote.

Customer SupportTechnical SupportLead GenerationTelemarketing+3

realme Service Center Jaro - Iloilo

Technical Support
Iloilo City
Unverified

Realme Service Center Jaro delivers authorized after-sales support and technical assistance for realme device owners across Iloilo City and the surrounding Western Visayas region. With a 5-star rating backed by 112 verified customer reviews, this service center has built a consistent track record for responsive, reliable customer support in one of the Philippines' growing regional hubs. The center handles device diagnostics, repairs, and direct customer inquiries, functioning as a front-line support operation for one of the Philippines' most active smartphone brands. For businesses and consumers who rely on realme products, this location provides accessible, in-person resolution as well as coordination with realme's broader customer support network. Iloilo City is an increasingly recognized destination for BPO Philippines operations and outsourcing activity, and service centers like this one represent the kind of customer-facing, back office support infrastructure that keeps regional operations running. Whether you need technical support for your device or want to connect with realme's Philippines customer support team, the Jaro service center is a dependable first point of contact. Reach out to learn more about available services.

Technical SupportCustomer SupportDevice RepairAfter-Sales Service+1

Regent Business Process Inc.

Customer Support
Cebu City
Unverified

Regent Business Process Inc. Connects Australian and New Zealand businesses with skilled Filipino professionals across IT, finance, healthcare, construction, and e-commerce. Based in Cebu City and operating as a fully remote-capable BPO, they build dedicated offshore teams that slot directly into client operations, handling everything from full-stack development and DevOps to medical billing and CAD drafting. Their finance team works across Xero, MYOB, and QuickBooks, making them a practical fit for AU/NZ accounting firms that need qualified offshore bookkeepers without local hiring overhead. On the customer support side, Regent holds a verified partnership with SpinTel and delivers a 98% first contact resolution rate with a 4.7/5 customer satisfaction score. For healthcare clients, the team carries ICD-10 and CPT expertise covering insurance verification and claims processing end-to-end. With a 5-star rating across 97 client reviews, this call center Philippines provider has a clear track record across back office, technical support, and industry-specific outsourcing. If you want to explore building a team or get a quote, reach out directly through their website.

Customer SupportIT OutsourcingFinance & AccountingHealthcare BPO+3

Reliance IT Center

Customer Support
Pasig
Unverified

Reliance IT Center is an office building for lease along E. Rodriguez Jr. Avenue (C5 Road) in Brgy. Ugong, Pasig, making it a practical address for BPO Philippines operations, outsourcing firms, and IT-enabled businesses seeking space outside the traditional CBD premium. The seven-storey property sits within the Ortigas Fringe, giving tenants close proximity to Ortigas Center, Bonifacio Global City, and Makati without the corresponding price tag. The building offers three dedicated office floors above podium parking, with units delivered in as-is, warm shell, or fit-out-ready configurations. That range of handover conditions gives companies the room to set up customer support floors, back office teams, or call center Philippines operations according to their own layout requirements. An upper-level event center and ground-floor retail round out the on-site amenities. The property sits beside Arcovia City, Megaworld's 12.3-hectare mixed-use township, which adds dining, retail, and commuter infrastructure directly adjacent to the building. For businesses evaluating office space in the C5 corridor as a base for outsourcing or AI-ready BPO work, Reliance IT Center offers a cost-effective and well-connected option. Reach out to the leasing team to check unit availability and discuss fit-out requirements.

Customer SupportBack OfficeIT OutsourcingData Entry+1

Remote CoWorker

Virtual Assistant
Taguig
Unverified

Remote CoWorker is a virtual assistant outsourcing company based in Taguig, Philippines, built around one idea: pre-trained, thoroughly vetted talent that fits your business from day one. Every VA placed goes through a rigorous screening process, with only the top 1% of applicants accepted. The result is a pool of professionals ready to handle executive support, customer support, bookkeeping, sales outreach, legal assistance, and patient coordination, among other functions. For businesses that need speed, Remote CoWorker can onboard a VA in under 48 hours. Clients are paired with a dedicated account manager who keeps the remote team accountable and productive over the long term. An AI-powered dashboard provides real-time visibility into team performance, and the company supports HIPAA-compliant and other regulated environments, making them a practical outsourcing partner for healthcare providers, law firms, and compliance-sensitive operations. With flexible part-time, full-time, and long-term arrangements available, this Philippines-based BPO scales alongside your business rather than locking you into rigid contracts. Connect with Remote CoWorker to discuss your outsourcing needs and get matched with the right talent.

Virtual AssistantCustomer SupportSales & Lead GenerationHealthcare BPO+3

Remote Staff

Virtual Assistant
Makati City
Unverified

Remote Staff has been connecting international businesses with skilled Filipino professionals since 2007, building over 15 years of experience in the remote work and outsourcing industry. With more than 8,000 successful placements, they have a proven track record as a trusted BPO Philippines partner for companies that need reliable offshore talent without the overhead of traditional hiring. Their model is 100% work-from-home, which keeps costs predictable for clients while attracting organised, self-directed professionals. Core functions covered include virtual assistance, back office administration, project and workflow coordination, client communication management, and scheduling support. The team is experienced with common business tools like Simpro, Xero, and Outlook, so onboarding is faster than starting from scratch with an unfamiliar workforce. For businesses looking to outsource administrative or operational roles to the Philippines, Remote Staff offers a structured recruitment and placement process that is free for employers and transparent at every step. Reach out to explore how their remote staffing solutions can extend your team's capacity.

Virtual AssistantAdministrative SupportBack OfficeProject Coordination+3

RemoteCoworker

Customer Support
Manila201-500AI-Ready
Verified

RemoteCoworker gives businesses a practical way to scale customer support and back office operations without the overhead of building in-house. Based in Manila, a leading BPO Philippines hub, the company connects clients with trained virtual assistants and support agents who handle the day-to-day work that keeps operations moving. Whether you need a dedicated customer support team managing inquiries or back office staff processing data and handling administrative tasks, RemoteCoworker keeps things straightforward and affordable. Companies across a range of industries use this kind of outsourcing to stay focused on core business while keeping service levels high. As more businesses look for AI-ready BPO partners that can adapt to changing workflows, RemoteCoworker is a strong option in the call center Philippines market. If you want to explore what a cost-effective remote team looks like for your business, reach out and request a quote.

Customer SupportBack Office

Ripped Box Station

Virtual Assistant
Quezon City
Unverified

Ripped Box Station is a Quezon City-based virtual assistance company that connects businesses with dedicated remote professionals focused on building real, lasting client relationships. Operating within the Philippines' established BPO ecosystem, the company delivers outsourcing support that lets clients redirect attention to growth while routine and client-facing work is handled with consistency and care. The company's core strength is virtual assistance, with a clear emphasis on communication and relationship quality rather than just task completion. For businesses that want a Philippines outsourcing partner that treats their clients the way they would, Ripped Box Station offers a focused, dependable alternative to larger call center Philippines providers. Reach out to Ripped Box Station to learn more about their virtual assistant services or to request a quote for your outsourcing needs.

Virtual AssistantCustomer SupportAdministrative SupportBack Office+1

Roma Rovera Virtual Assistant - I'm your Virtual Assistant, ready to regenerate your workflow and boost your efficiency.

Virtual Assistant
Philippines
Unverified

Roma Rovera Virtual Assistant offers dedicated outsourcing support for businesses that need reliable help without the overhead of full-time staff. Based in the Philippines, Roma brings hands-on experience in virtual assistant work, helping clients reclaim time and keep day-to-day operations running without friction. Services cover the core tasks that pull busy professionals away from their priorities: administrative coordination, calendar and email management, data entry, and customer support. This VA service is built around your workflow, not a one-size-fits-all package. Partnering with a Philippines-based virtual assistant means access to skilled, English-proficient support at rates that make outsourcing practical for businesses of any size. A perfect 5-star client rating reflects the consistent, attentive service Roma delivers. If you are ready to explore what a dedicated virtual assistant from the BPO Philippines talent pool can do for your operations, get in touch to talk through your needs and request a quote.

Virtual AssistantAdministrative SupportEmail ManagementCalendar Management+2

Rosarito Industries Corporation

Customer Support
Parañaque
Unverified

Rosarito Industries Corporation is a Parañaque-based outsourcing provider offering reliable BPO Philippines services to businesses that need dependable operational support. Situated in the Don Bosco area, the company delivers customer support, back office processing, and related business services to clients who want a capable local partner without the overhead of an in-house team. With a 4.5-star rating from 34 reviews, Rosarito Industries has built a reputation for consistent, quality service delivery. Whether you need a call center Philippines team to handle inbound inquiries or back office staff to manage day-to-day processing tasks, the company is positioned to take on that work with a professional approach. If you are exploring outsourcing options in the Philippines and want a partner with a track record of client satisfaction, Rosarito Industries Corporation is worth a conversation. Reach out today to discuss your requirements or request a quote.

Customer SupportBack OfficeData EntryVirtual Assistant+1

Rush Media Solutions

Customer Support
Cagayan De Oro City
Unverified

Rush Media Solutions is a Cagayan de Oro-based BPO and digital services company that gives businesses a direct path to better customer engagement and a stronger online presence. Founded in 2016 by Troy Rushton, Rush Media delivers inbound and outbound call center services, lead generation, software development, and socially driven web applications, all built around digital creativity and measurable results. As an outsourcing partner in the Philippines, Rush Media focuses on building real relationships between businesses and their customers, helping buyers and sellers transact more efficiently. Their call center Philippines operations combine permission-based outreach with responsive support services, while the development team takes web projects from scope and wireframe through to launch, with SEO built in from the start. Whether you need a dependable back office function, a lead generation program, or a custom web solution, Rush Media brings the technical skill and people-first approach to get it done. Reach out today to request a free quote.

Customer SupportLead GenerationInbound Call CenterOutbound Call Center+3

Samsung Service Center Cainta City- Raycon Services

Technical Support
Antipolo
Unverified

Samsung Service Center Cainta City, operated by Raycon Services, is an authorized Samsung repair and technical support center serving customers in Antipolo and the surrounding Rizal province area. The center handles diagnostics, device repair, and after-sales support across Samsung's full product lineup, including mobile phones, TVs, home appliances, and computing devices. For businesses and individual customers needing reliable technical support in the Philippines, Raycon Services provides a direct, accountable service point backed by Samsung's official support network. Services cover installation assistance, product returns, order tracking, and hands-on device troubleshooting, making it a practical outsourcing touchpoint for companies that need authorized warranty and repair support handled locally. With over 210 customer reviews and a presence in one of Metro Manila's key suburban corridors, the center is a known destination for Samsung product support in the region. Whether you need post-sales technical assistance or warranty service coordination, connect with Raycon Services to discuss how they can support your needs.

Technical SupportDevice RepairCustomer SupportInstallation Services+2

Customer Support outsourcing: common questions

What buyers ask most when comparing customer support providers in the Philippines.

01

Why do companies outsource customer support to the Philippines?

A large English-proficient workforce, a neutral accent profile suited to US and Australian markets, and two decades of institutional experience running enterprise-scale support. It remains the service line the Philippine industry is best known for.

02

What channels do Philippine support providers cover?

Voice remains the anchor, but most providers in this directory now run omnichannel programs spanning chat, email, and social media alongside phone. Channel coverage is listed on each company profile.

03

What should I compare between support providers?

Attrition rates, quality management practice, and industry experience — these vary far more between providers than price does. Use the team size and industry fields on each profile to shortlist, then ask shortlisted firms for program-level references.