Customer Support Companies in the Philippines
565 verified companies
Customer support outsourcing puts your phone, chat, email, and social channels in the hands of a dedicated external team. It suits any company whose support volume justifies two or more full-time agents. It is the service the Philippine industry is best known for, with 565 verified providers in this directory alone.
The country's advantages are structural: a large English-proficient workforce, a neutral accent profile that suits US and Australian markets, and two decades of institutional experience running support at enterprise scale. Attrition and quality management practices vary widely between providers, which is where the profile details below earn their keep.
Each company listed offers customer support services and is drawn live from the directory. Profiles show team size, industries, channels, and how to make contact.
M.B.A. Consulting Philippines | Debt Collection Company
M. B. A. Consulting Philippines delivers professional debt collection and accounts receivable management from Quezon City, serving clients who need a dependable BPO Philippines partner to handle their recovery operations. As part of the MBA Group, the Philippine office brings structured, compliant collections processes to businesses that want to recover outstanding balances without straining customer relationships. Outsourcing collections to a specialized call center Philippines operation gives companies a cost-efficient alternative to building in-house recovery teams. M. B. A. Consulting manages the full collections cycle, from early-stage payment reminders to late-stage debt recovery, alongside back office support that keeps receivables functions running without gaps. The team works across financial services, telecommunications, and other sectors where managing unpaid accounts is a recurring operational need. With a 4.2-star rating across 425 reviews, M. B. A. Consulting Philippines has built a track record for consistent performance in the Philippine outsourcing market. Reach out to discuss your receivables recovery goals or request a quote.
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Maersk Global Service Centres
Maersk Global Service Centres brings the operational discipline of one of the world's largest logistics companies to the BPO Philippines market. Based in Manila, this shared service centre handles finance and accounting, customer support, and back office processing for a global enterprise that touches industries from retail to energy to manufacturing. What sets this operation apart is its origin. Built to absorb the complex, high-volume demands of a global logistics leader, the centre applies that same process rigour to every function it manages. Finance teams, customer-facing operations, and data management all run through a single, coordinated hub, which means fewer handoffs and tighter accountability. For companies evaluating outsourcing to the Philippines, Maersk Global Service Centres offers a model already tested at real enterprise scale. The expertise spans customer support, financial operations, and back office functions, and the team is positioned to operate If your company is looking for a call center Philippines or back office partner with serious operational pedigree, it's worth starting a conversation with their team.
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Magellan Solutions
Embark on a journey to elevate your business operations. Whether you’re looking to improve customer satisfaction, generate leads, or ensure 24/7 call handling, we help you navigate the world of outsourcing with precision. Magellan Solutions is the trusted partner for customer service outsourcing, inbound call center services, and BPO solutions. We empower small and medium-sized businesses worldwide to achieve excellence and scalability with proven support and measurable results. Outsource to the Philippines and reduce your operational costs by up to 70%. Benefit from a highly skilled workforce while maintaining quality and boosting your bottom line. Our 24/7 services ensure round-the-clock customer support and back-office operations, keeping you connected and competitive in the global market. Offering seamless support across time zones! Combining exceptional call center services with the power of AI to deliver faster, smarter, and more personalized customer experiences. Our AI technology assists agents in handling routine tasks, allowing them to focus on complex, human-centered support. Let’s get your back office running smoother than ever! Whether it’s data entry, order processing, or accounting, our BPO services will handle the nitty-gritty so you can focus on what you do best, growing your business. We help you connect with the perfect talent to enhance and scale your operations.
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Manila Offshoring Services
Manila Offshoring Services is a Philippines-based BPO provider headquartered in Makati City, offering businesses a reliable path to high-quality offshore support without the overhead of building in-house teams. The company focuses on customer support and back office functions, giving clients direct access to skilled Filipino professionals who handle day-to-day operations with care and consistency. For companies looking to outsource customer-facing or administrative work, Manila Offshoring Services positions itself as a practical partner rather than a faceless vendor. Their Makati base puts them in one of the Philippines' most established business districts, with access to a well-educated, English-proficient talent pool that the call center Philippines market is known for. Whether you need frontline customer support, back office processing, or general virtual assistant coverage, Manila Offshoring Services is worth a conversation. Reach out through their website to discuss your requirements and get a quote.
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ManilaPros
ManilaPros is a premier outsourcing company in the Philippines with expertly sourced professionals specializing in customer care for the retail sector. Founded by experienced executives, we have established ourselves as a trusted partner for retailers in need of superior customer care services. Our expertise is not just in sourcing skilled specialists, but in providing full-service customer support solutions that are on-brand and enhance the shopping experience for customers. We pride ourselves on our extensive background in serving international retailers. At ManilaPros, customer satisfaction is our primary focus. Our team of experts, known for their empathy, responsiveness, and solutions-oriented approach, has contributed to the success of some of the world's leading brands. By prioritizing effective customer interactions, we have consistently proven our ability to elevate customer satisfaction and help retail brands scale their business. We are located in the Philippines, the world’s top outsourcing destination to date. Foreign companies trust us for our superior English proficiency and a solid affinity for Western culture. Also, the cost of living in the Philippines is relatively low, allowing you to get the best service at the lowest price. Pay one flat monthly rate per full-time associate with no setup fees and hidden charges. You can also cancel your subscription anytime. Scale up your operations fast with Filipino staff available beyond the standard hours. Tap into our agile team of experts during seasonal peaks to serve your customers better. We have become a successful outsourcing partner to some multinational companies like Apple, Canon, and Dell. We are trusted by top brands because of our modern technology and advanced facilities.
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Marriott Office
At Marriott, you can be a part of something bigger than yourself, be inspired by what’s possible and discover your own future. When you join us, you can begin your purpose, belong to a global community, and become the best version of you. As the #1 leader in hospitality worldwide, Marriott International has 30+ brands in its portfolio, and we’re still growing. Explore our global hotel brands and see where your journey begins. We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program. Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged. Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.
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MCVO Talent Outsourcing Services
Filipinos speak, read, and write English fluently. We specialize in helping companies that are new to outsourcing. Named as one of the Top Business Process Outsourcing Companies since 2020, MCVO Talent Outsourcing Services offers a wide range of offshoring solutions. We support small and medium businesses in the US, UK, Canada and Australia by providing them with outsourced accounting services, customer service, data entry, medical billing, virtual assistants, marketing and more. From outsource bookkeeping, accounting, and HR services to admin help and executive assistants, MCVO Talent Outsourcing Services has got your needs covered! Our company specializes in helping small and medium businesses hire full-time and part-time outsourced staff to handle different business process tasks. We give you access to experienced and trained specialists in the Philippines for the following areas: Our data entry specialists have a wealth of experience in different sectors and start at just $10.50/hr. One key advantage of working with MCVO Talent is that we’ll always train a back-up for you. Our digital marketing outsourcing services are ideal for small to mid-sized companies looking to increase their digital footprint. We can help with google ads, Facebook ads, SEO, Content Writing, Website Design, and more. Join a long list of successful executives who have reaped the benefits of hiring outstanding offshore Virtual Assistants. Pricing starts at just $11.37/hr.
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MDM Systems, Inc
MDM Systems helps Australian businesses build dedicated offshore teams in the Philippines, cutting staffing costs by up to 70% without giving up control over how their people work. Since 2013, the company has grown to support more than 200 staff, placing it firmly in the tier of established, full-service outsourcing providers rather than a startup arrangement. For businesses that want real offshore capability without the guesswork, MDM handles setup, management, and compliance so clients can focus on running their operations. The company's service range covers the functions that Australian businesses most commonly need to fill. That includes virtual assistants, customer service teams, telemarketing and sales support, digital marketing, IT and technical support, and bookkeeping and admin. Each engagement starts with defining the exact role and skill set required, followed by a targeted recruitment process where the client interviews and selects their own candidates. From there, MDM sets up the office infrastructure, HR systems, payroll, and compliance, with teams typically ready within two to four weeks. MDM Systems describes its core client base as Australian businesses of various sizes that want a fully managed outsourcing model rather than a transactional one. The Australian ownership matters here: the company was built with Australian workplace expectations in mind, which shapes how staff are recruited, trained, and managed day to day. Clients retain direct oversight of their teams, which makes this model closer to a remote staffing arrangement than traditional call center Philippines outsourcing. Staff retention is one of the more concrete points of differentiation MDM highlights. Team members in their testimonials describe tenures ranging from three to ten years, which reduces the churn that often undermines offshore back office and customer support operations. The company invests in staff development as a deliberate strategy to avoid constant rehiring. On the security side, MDM states that client data is protected through dedicated security systems, though specific certifications are not listed publicly. For Australian businesses exploring BPO Philippines options or looking to reduce their reliance on expensive local hiring, MDM Systems offers a no-cost strategy session to identify outsourcing opportunities, estimate potential savings, and map out a realistic setup timeline. Connecting through their website is the straightforward first step toward building an offshore team that works the way you need it to.
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MEBS Call Center PH
MEBS Call Center PH gives businesses access to a full-service outsourcing operation based in the Philippines, backed by a team of over 800 full-time agents. The company handles telemarketing, customer support, technical support, appointment setting, and virtual assistant services, making it a practical choice for clients who want to consolidate front-line operations under one outsourcing partner. One of the more practical things about working with MEBS is the open contract model. There is no lock-in period, so clients can start a campaign, test results, and adjust without being tied to long-term commitments. The company has built a reputation for repeat client relationships, which speaks to consistent delivery across campaigns rather than just strong onboarding. For companies exploring BPO Philippines options, MEBS offers a cost-effective path to quality customer support and call center Philippines staffing without the overhead of in-house hiring. Whether you need outbound telemarketing or inbound customer service reps, their team is set up to get campaigns running quickly. Connect with MEBS today to discuss your outsourcing needs and request a quote.
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Medes Marketing Company
Medes Marketing Company is a Bacolod-based outsourcing provider delivering marketing support and customer engagement services to businesses that want skilled, English-proficient talent in the Philippines. Their focus on results-oriented work makes them a practical option for companies looking to hand off lead generation, customer support, and back-office tasks without the cost of expanding an in-house team. Operating out of Bacolod City, one of the Philippines' growing BPO hubs outside Metro Manila, Medes Marketing gives clients access to a dedicated local team at competitive rates. The Philippine outsourcing market is well-established, and Bacolod in particular has built a strong reputation for quality call center and client-facing work. If you're weighing your outsourcing options or need a partner for customer support or marketing-related functions, Medes Marketing Company is worth reaching out to. Contact their team to discuss your requirements and get a quote.
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MicroSourcing
Scale smarter with dedicated teams that operate as an extension of your organization. With top-tier talent, enterprise-level infrastructure and transparent governance, MicroSourcing makes growth simple and sustainable. From individual roles to full-service delivery centers, we connect you with skilled professionals across the Philippines and Colombia. Our scalable-by-design model gives you complete control and keeps your teams focused on growth. Instead of a traditional outsourcing setup, your offshore team functions as a true extension of your organization. You choose the talent, set expectations and drive performance, while we handle the rest, recruitment, HR, facilities, IT, compliance and the infrastructure that keeps your team running smoothly. Every client, from growing businesses to global companies, benefits from the same enterprise-grade standards that govern MicroSourcing. Our ISO-certified systems, secure infrastructure and compliance frameworks ensure every delivery center meets top-tier benchmarks for data protection, quality and reliability. Work with some of the world’s most recognized brands and build a career that’s not a job, but an adventure. Our teams support international clients across industries, giving you the experience, skills and confidence to compete on the global stage, while building a fulfilling career based in Colombia or the Philippines. Start your next adventure by visiting our careers hub for vacancies, locations and more.
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MicroSourcing - BGC Picadilly Star Building
Scale smarter with dedicated teams that operate as an extension of your organization. With top-tier talent, enterprise-level infrastructure and transparent governance, MicroSourcing makes growth simple and sustainable. From individual roles to full-service delivery centers, we connect you with skilled professionals across the Philippines and Colombia. Our scalable-by-design model gives you complete control and keeps your teams focused on growth. Instead of a traditional outsourcing setup, your offshore team functions as a true extension of your organization. You choose the talent, set expectations and drive performance, while we handle the rest, recruitment, HR, facilities, IT, compliance and the infrastructure that keeps your team running smoothly. Every client, from growing businesses to global companies, benefits from the same enterprise-grade standards that govern MicroSourcing. Our ISO-certified systems, secure infrastructure and compliance frameworks ensure every delivery center meets top-tier benchmarks for data protection, quality and reliability. Work with some of the world’s most recognized brands and build a career that’s not a job, but an adventure. Our teams support international clients across industries, giving you the experience, skills and confidence to compete on the global stage, while building a fulfilling career based in Colombia or the Philippines. Start your next adventure by visiting our careers hub for vacancies, locations and more.
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Customer Support outsourcing: common questions
What buyers ask most when comparing customer support providers in the Philippines.
01Why do companies outsource customer support to the Philippines?
A large English-proficient workforce, a neutral accent profile suited to US and Australian markets, and two decades of institutional experience running enterprise-scale support. It remains the service line the Philippine industry is best known for.
02What channels do Philippine support providers cover?
Voice remains the anchor, but most providers in this directory now run omnichannel programs spanning chat, email, and social media alongside phone. Channel coverage is listed on each company profile.
03What should I compare between support providers?
Attrition rates, quality management practice, and industry experience — these vary far more between providers than price does. Use the team size and industry fields on each profile to shortlist, then ask shortlisted firms for program-level references.
Browse other BPO services
Terms that come up when comparing providers: SLA, KPI, AHT, CSAT, DSAT, QA, LOB, SME, and POC. Or read the full BPO glossary.
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