Customer Support Companies in the Philippines

Saratel Solutions is a Philippines-based BPO that helps small and medium-sized businesses take back their time by handling the back office and administrative work that slows owners down. With offices in the Philippines, Australia, and the US, the company recruits and manages offshore staff across roles including customer service, bookkeeping, accounts receivable, outbound sales, admin support, and marketing assistance. What sets Saratel apart is the process. They start by understanding your business goals, define the exact role requirements with you, run the recruitment, and then let you personally interview candidates before anyone is hired. Clients consistently point to the level of supervision and accountability as a key reason they stay, and several have noted the experience was better than managing in-house staff. Rated 4.7 stars across 51 reviews, Saratel Solutions serves solo operators through to growing SMBs looking for a reliable outsourcing partner in the Philippines. Whether you need a dedicated virtual assistant or a full customer support function, the team is built to match you with the right people. Reach out to book a discovery call and see how much you could save.

SAV25 Data Systems is a Quezon City-based outsourcing provider focused on data-driven business support for companies looking to streamline operations and reduce overhead. Based in one of the Philippines' most active BPO corridors, SAV25 delivers back office and customer support functions that help clients stay focused on their core business. As a BPO Philippines partner, SAV25 Data Systems brings structured data management and operational support to businesses that need reliable, process-oriented teams. Their work covers the kinds of high-volume, detail-sensitive tasks that benefit most from outsourcing, including data entry, records processing, and customer-facing support. If your organization is evaluating call center Philippines options or needs a dependable AI-ready BPO partner for back office functions, SAV25 Data Systems is worth a conversation. Reach out through their website to discuss your requirements or request a quote.

School of Virtual Assistance Cebu (SOVA) is a Philippines-based training institution that produces work-ready virtual assistants for the global outsourcing market. Businesses looking to build a remote team can source graduates trained in the practical skills that BPO Philippines clients need most: administrative support, customer-facing tasks, back office operations, and digital communication. SOVA's curriculum is shaped by working practitioners. Coaches bring five or more years of real VA experience across multiple industries, which means graduates understand what actual clients expect, not just classroom theory. For companies exploring outsourcing, that translates to shorter ramp-up times and fewer onboarding surprises. Based in Cebu City and rated 5 stars across 34 reviews, SOVA has earned a reputation as one of the most trusted VA training programs in the country. If you want to hire AI-ready virtual assistants trained in the Philippines or learn what SOVA graduates can contribute to your operations, get in touch to start the conversation.

Select VoiceCom is a call center Philippines businesses rely on for customer support, back office processing, and technical assistance. Based in Cebu City, they serve clients across a wide range of industries, including healthcare, financial services, retail and e-commerce, real estate, logistics, and telecommunications, among many others. Their service offering covers the full customer journey. Agents manage inbound inquiries, lead generation, appointment scheduling, forms processing, claims handling, bookkeeping, and marketing support. Industry-specific teams are also available for sectors like clinical research, pharmaceutical marketing, legal screening, and IT managed services, making it practical to consolidate multiple outsourcing functions under one BPO Philippines partner rather than splitting work across vendors. For companies weighing customer support or back office outsourcing in the Philippines, Select VoiceCom is worth a direct conversation. Reach out to their team to discuss your requirements and request a quote.

ServeRetail delivers offshore retail BPO from four delivery centers across the Philippines: Manila, Cebu, Legazpi (Albay), and Silang (Cavite). Focused exclusively on retail and ecommerce, their Filipino teams handle customer service, order management, returns processing, subscription management, loyalty programs, and digital retail engagement across voice, chat, email, and social channels. They serve ecommerce brands, omnichannel retailers, and DTC companies that need 24/7 coverage at native-quality English fluency without the cultural and operational friction common to other offshore destinations. The Philippines operation is built for retail's realities, including Q4 peak surges. ServeRetail maintains pre-trained surge benches for Black Friday, Cyber Monday, and holiday volume, with quality monitoring on 100% of voice and chat interactions. Their compliance certifications include PCI DSS, SOC 2 Type II, and ISO 27001, making them a credible outsourcing partner for brands with strict data security requirements. For US, Canadian, and Australian retail brands exploring call center Philippines options, ServeRetail positions itself as a cost-effective rather than cheapest choice: the combination of English fluency, cultural alignment with Western markets, and time zone compatibility is the core value proposition. Connect with their team to discuss your program requirements or request a quote.

ServerPlus provides customer and technical support outsourcing built specifically for ISPs, MSPs, and organizations managing multi-dwelling units. Based in Orem, Utah, the team handles the full range of support needs: technical troubleshooting, billing inquiries, sales calls, and Tier 3 NOC-level network monitoring. For MDU operators, they run dedicated teams covering apartment buildings, condos, HOAs, student housing, and hotels, currently supporting hundreds of thousands of doors. Beyond phone support, ServerPlus offers social media monitoring, TV and IPTV support, and overflow BPO services, so clients can cover every channel their customers use. Their 24/7/365 availability means no call goes to voicemail. Customizable weekly reports give clients the data to understand call volume drivers and make smarter operational decisions. For technology companies that excel at their product but are stretched thin on support, outsourcing to ServerPlus takes that burden off internal teams. Most clients go live within 30 days of the initial setup meeting. If your support operation needs a dependable outsourcing partner with deep ISP and MDU experience, reach out to request a customized quote.

Sethan Tech is a Philippines-based outsourcing provider headquartered in the heart of Makati CBD, one of the country's premier business districts. Companies looking to reduce overhead and scale operations efficiently will find a capable partner here, with services spanning customer support, back office processing, and more. Being based in Makati puts Sethan Tech close to the talent, infrastructure, and connectivity that make the Philippines a top destination for BPO outsourcing. Whether you need a dedicated call center Philippines team, reliable data entry support, or flexible virtual assistant coverage, the team is built to adapt to your workflow rather than the other way around. If you're evaluating outsourcing partners in the Philippines and want to explore what Sethan Tech can do for your business, reach out directly to request a quote or learn more about available service packages.

SGL Manila (Shared Service Center) Inc. Is the Philippines-based shared services arm of Scan Global Logistics, a global freight forwarding firm operating across more than 200 offices on six continents. Located in Muntinlupa, the Manila center handles back office and operational support functions that keep SGL's air, ocean, rail, road, and warehousing services running for customers around the world. As an outsourcing hub within a company built around a 'can-do' attitude, the team is trained to act quickly and solve problems before they reach the customer. The center brings together BPO Philippines capabilities with deep domain knowledge in freight logistics, making it well-suited for documentation processing, data management, financial operations support, and customer coordination across international time zones. Staff operate within SGL's guiding values of Respect, Integrity, Entrepreneurship, and Fun, which shapes a workplace built for consistent, accountable output. If your business needs a reliable outsourcing partner with logistics sector expertise and a proven global network behind it, SGL Manila is worth a closer look. Connect with the team to learn more about their shared services model.

ShoreAgents connects businesses with dedicated remote staff based in the Philippines, giving clients the productivity of a full-time team without the overhead of a local hire. The model is straightforward: you get a skilled offshore professional working exclusively for your business, managed through ShoreAgents' infrastructure in the Philippines. The company has built a strong reputation in real estate outsourcing, placing virtual assistants and back office staff who handle everything from property listings and CRM management to lead follow-up and administrative support. Beyond real estate, ShoreAgents supports clients across a range of industries that benefit from reliable, English-proficient offshore staff, including ecommerce operations, professional services, and digital agencies. With a 5-star rating across 34 client reviews, ShoreAgents has earned consistent trust as a BPO Philippines partner for small and mid-sized businesses looking to scale efficiently through outsourcing. If you're exploring call center Philippines options or need dedicated back office support, reach out to ShoreAgents to discuss your requirements.

Sitel Philippines delivers customer experience management from Manila, working with companies across industries that need dependable contact center and back office support without building costly in-house operations. For businesses evaluating BPO Philippines providers, Sitel offers a globally backed delivery model with on-the-ground execution in one of the world's leading outsourcing destinations. Their service scope covers customer support, back office processing, and IT outsourcing. The result is a more connected, efficient operation that adapts as your business needs shift. If you're ready to explore outsourcing with a provider that can scale with you, reach out to Sitel Philippines and request a quote.

Sitel Philippines, now operating as Foundever, is a global customer experience outsourcing partner with operations in Pasig and delivery sites across the Philippines. Brands that need customer support at scale come here for a combination of trained agents, AI-assisted workflows, and deep CX operational expertise, not just software. Services span front-line customer support, technical assistance, multilingual contact center operations, back-office processing, and advisory work that helps clients redesign how their entire CX function performs. Foundever's global footprint covers 45 countries and 130,000+ associates supporting 60+ languages, which means this call center Philippines operation can handle growth, seasonal spikes, and multi-market programs without quality slipping. Compliance coverage includes HIPAA, PCI-DSS, GDPR, SOC Type 1 and 2, and TISAX, making it a practical choice for regulated industries where data protection is non-negotiable. For companies weighing BPO Philippines partners for customer support, back office, or AI-ready outsourcing, Foundever has a documented record with 800+ global brands. Connect with the Pasig team to discuss your program requirements and request a quote.

Six Eleven Global Services is a BPO company headquartered in Davao City, Philippines, offering businesses a reliable path to outsourcing without the complexity. Their core strengths cover customer service operations, technical support, lead generation, telemarketing, back office processing, content moderation, and image annotation. Each engagement is built around the client's specific needs rather than a fixed package, which is reflected in a 99% project accuracy rate and consistently strong client satisfaction scores. The company operates on a secure platform that integrates AI-assisted tools with experienced Filipino agents, allowing clients to scale support operations without sacrificing quality. Their content moderation service combines human review with AI to keep online platforms safe and compliant, while their back office teams help businesses cut overhead and keep internal processes running smoothly. If you are looking for a dependable call center Philippines partner or a BPO Philippines provider that takes time to understand your business, Six Eleven is worth a conversation. Reach out to their team to discuss your requirements and request a quote.